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Karel MS128
T e l e p h o n e
S y s t e m
Easy to Use
Owner's
Guide
Edition 3.2

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Summary of Contents for Karel MS128

  • Page 1 Karel MS128 T e l e p h o n e S y s t e m Easy to Use Owner’s Guide Edition 3.2...
  • Page 3: Table Of Contents

    CONTENTS SECTION CODE PAGE INTRODUCTION USER’S GUIDE GENERAL DEFINITIONS I.1. HOOK-FLASH I.2. HANG UP HOW TO MAKE CALLS II.1. CALLING AN EXTENSION II.2. CALLING THE OPERATOR II.3. MAKING EXTERNAL CALLS (9 or 7) II.4. MARKED EXTERNAL CALLS (790) II.5. ACCOUNT CODED EXTERNAL CALLS (797) II.6.
  • Page 4 SECTION CODE PAGE HOW TO HANDLE CALLS IV.1. CALL HOLD / RETRIEVE IV.2. INQUIRY CALL IV.3. CALL TRANSFER IV.4. CALL PARK (#4) IV.5. PARKED CALL RETRIEVE (4 or 44) IV.6. MULTIPLE PARKED CALL RETRIEVE IV.7. THREE PARTY CONFERENCE IV.8. LINE-LINE CONNECTION IV.9.
  • Page 5 SECTION CODE PAGE OPERATOR’S GUIDE SERIAL CALL TRANSFER (#0) MULTIPLE CALL PARK (#4) III. MULTIPLE PARKED CALL RETRIEVE MUSIC ON HOLD (832) TIME SETTING (88) DATE SETTING (833) VII. NIGHT MODE (879/878) VIII. COMMON POOL ENTRY (834) WAKE-UP SERVICE (8388) PARALLEL OPERATORS (8561/8560) EXTERNAL CALL DIVERSION...
  • Page 7 Need a user friendly device to surf among hundreds of system features? In need of monitoring the whole system?
  • Page 8 Tired of dialing? What about one touch access? Need a robot operator? Private mail box, a bonus... Cost sensitive?
  • Page 9 And the rest... OTHER FAMILY MEMBERS In addition to MS128 system Karel has five other systems in MS family with different capacities: MS26 2/6 capacity, MS38s 4/8 capacity, MS48 48 total port capacity, MS48-ISDN 48 total port capacity, MS128 128 total port capacity, MS224 224 total port capacity.
  • Page 11: Introduction

    1) User's Guide: All the facilities that can be used by any extension user having a standard telephone set are given. Many features that can be activated much easily when Karel Feature Phones and Consoles are used are not included in this guide.
  • Page 13: User's Guide

    USER'S GUIDE...
  • Page 15: General Definitions

    ⇒ By pressing the "FLASH" or "R" key (provided these keys give a pause between 100- 600 milliseconds). Although hook-flash is illustrated with figure in the following pages of this guide, any method explained above can be used for hook-flash. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 16: Hang Up

    Although hang up is illustrated with figure in the following pages of this guide, any method explained above can be used for hang up. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 17: Ii. How To Make Calls

    • A CTIVATE CTIVATE AUTOMATIC LINE ACCESS SELECTIVE LINE ACCESS Lift handset. Lift handset. Dial line number. Receive C.O. dial tone. (01,02,…) Dial external number. Receive C.O. dial tone. Dial external number. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 18: Ii.4. Marked External Calls (790)

    Call Record Listing with this account code. This facility may be used to mark the external calls separately for different clients. • A CTIVATE Lift handset. Dial account code (01,…,99). Receive C.O. dial tone. Dial external number Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 19: Ii.6. Forced Account Coded External Calls (797)

    Consult the System Supervisor for your forced account code. II.7. LAST NUMBER REDIAL (60) Allows calling the last dialed external number. • A CTIVATE Lift handset. The system starts dialing the external number. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 20: Ii.8. Private Pool Entry

    Allows calling an external number previously stored in the private pool of the extension. • A CTIVATE Lift handset. Dial private pool no (1,…,9). The system starts dialing the external number. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 21: Ii.10. Calling From Common Pool

    Activates the system to call the last external number dialed repetitively. • A • C CTIVATE ANCEL Lift handset. Lift handset. Hang up. Hang up. Wait until called party rings. Your telephone rings in external call cadence. Lift handset. Converse. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 22: Ii.12. Auto-Dial (Private Pool)

    In such a case, you should terminate or park your present call and hang up. You may then answer the recall when your telephone starts ringing. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 23: Ii.13. Auto-Dial (Common Pool) (78/77)

    The system keeps calling the external number up to the limit determined by the local authorities. If the called party cannot be reached during these attempts, the facility is cancelled automatically. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 24: Ii.14. Hot Line

    Hot Line (External Number) may be used for emergency calls. Even if all lines are occupied when Hot Line (External Number ) is activated, the system releases one of the lines and assigns this line to Hot Line extension. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 25: Ii.15. Call Back

    You are receiving busy tone upon dialing extension number or 7 + line number. Wait until extension or line gets idle. Receive ring back tone (C.O. dial tone for line). Converse (for extension), Dial external number (for line). Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 26: Ii.17. Busy Extension Signaling

    When you hang up the two parties may go on with their conversation. The operator cannot intrude by dialing “ 5 ”. The intruded parties receive a short “beep” just after intrusion. During intrusion, all three parties can hear each other. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 27: Ii.19. Paging An Extension (867)

    Dial extension number. Make announcement after the “beep”. II.20. PAGING-GROUP (865) Allows paging all extensions with KAREL handsfree phones in a PBX group. • A CTIVATE Lift handset. Dial one of extension numbers of the PBX group that you will announce.
  • Page 28: Ii.21. Paging-All (866)

    II.21. PAGING-ALL (866) Allows paging all extensions with KAREL handsfree phones. • A CTIVATE Lift handset. Make announcement after the “beep”. II.22. CALLING THE DOORPHONE (110) • A CTIVATE Lift handset. Converse. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 29: Iii. How To Answer Calls

    This feature is subject to permission to be given by the System Supervisor. The external call can be identified by its ringing cadence. The external calls waiting in the operator queue can be picked up as well. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 30: Iii.3. Selective Call Pick Up

    • N OTES Only one of the above methods can be used. Consult the System Supervisor about the method in use. Consult the System Supervisor for the extensions in your PBX group. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 31: Iv. How To Handle Calls

    You have an ongoing call. Hold the call. Receive special dial tone. Retrieve the call. Go on conversing. • N OTES While a call is on hold, the telephone can not be used at discretion. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 32: Iv.2. Inquiry Call

    Allows calling another extension during an ongoing call. • A CTIVATE You have an ongoing call. Hold the call. Receive special dial tone. Dial the other extension number. Complete your inquiry call. Retrieve original call. Continue conversing. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 33: Iv.3. Call Transfer

    External calls transferred by the second method, return to the operator in case they are not answered within 40 seconds. Intercoms transferred by the second method, drop in case they are not answered within 40 seconds. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 34: Iv.4. Call Park (#4)

    “beep”s through the earphone. If you terminate or park your ongoing call, you retrieve the previously parked call automatically. The operator should dial “ 3 ” instead of “ 4 ” to retrieve the parked calls from the console. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 35: Iv.6. Multiple Parked Call Retrieve

    Park the call. Hold the call. Dial second external number. Dial second extension number. Announce conference. Announce conference. Establish conference. Establish conference. Converse with both parties. Converse with both extensions. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 36 Retrieve (if the first party is external) or Call Hold (if the first party is an extension) sections. The operator should dial “ 3 ” instead of “ 4 ” to park the external party to activate Three Party Conference (Two External Parties) . Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 37: Iv.8. Line-Line Connection

    20 seconds before the end of each 3-minute period. The operator should dial “ 3 ” instead of “ 4 ” to park the first external party. This feature may be used only if permitted by local authorities. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 38: Iv.9. Line Flash (#9)

    CTIVATE ANCEL You have an ongoing have ongoing external call. external call. Go on conversing. Go on conversing. • N OTES Normal voice level is resumed after the conservation is over. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 39: Password Services

    Receive internal dial tone. Hang up. V.2. PASSWORD UPDATE (836) Allows updating the password of an extension. • A CTIVATE Lift handset. Dial your current password. Dial new password. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 40: Phone Lock (837)

    (9 or 7) Allows making an external call from a locked phone. • A CTIVATE Lift handset. Dial line number. Receive “beep”. Dial your password. Receive C.O. dial tone. Dial external number. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 41: Password Dialing From Any Extension (799)

    If this feature is activated, the system records the call with “ Starting Extension Number : Your extension number” and “ Ending Extension Number : The number of the extension you use”. Consult the System Supervisor for your External Call Authority Level . Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 42: Remote Line Access

    “beep”s are received 20 seconds before the end of each 3-minute period. This feature may be used only if permitted by local authorities. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 43: Vi. Other User Services

    (8387) Allows setting a time to ring your telephone everyday. • A • CTIVATE CANCEL Lift handset. Lift handset. Dial hour (00,...,23) and Hang up. minute (00,...,59). Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 44: Vi.3. Do Not Disturb (831/830)

    This feature is subject to Intrusion Authority Level of the calling and called parties, if the called party who activated Do Not Disturb does not have a Karel Feature Phone or if the calling party is not the operator. Consult the System Supervisor.
  • Page 45: Vi.4. Follow Me

    Allows activating Follow Me feature from other extensions. • A CTIVATE Lift handset of any extension. Dial your extension number. Dial extension number to which your calls will be forwarded. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 46: Vi.6. Executive-Secretary Mode (889/888)

    The calls ring at the Executive . The calls ring at the Secretary . • N OTES The Secretary can call the Executive directly. Executives with the same Secretary can call each other directly. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 47: Vi.7. Follow Me (No Answer)

    • C CTIVATE ANCEL Lift handset. Lift handset. Dial the other extension number. Hang up. Receive internal dial tone. • N OTES Several extensions can be forwarded to the same extension. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 48: Vi.8. Programmable Facility Keys (859)

    3. Below are the default settings for the four facility keys : A : Auto-Dial (Last Number) B : Call Park / Parked Call Retrieve C : Last Number Redial D : Temporary Receive Voice Level Adjustment Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 49: Vi.9. Background Music (857)

    The incoming external calls ring only next three extensions in your PBX at your telephone. group as well as your telephone. • N OTES Consult the System Supervisor for the extensions in your PBX group. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 50: Vi.11. Room Monitoring (858)

    State parameter of the room = 0: Clean = 1 : Being cleaned = 2 : Dirty • A CTIVATE Lift handset. Enter state parameter. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 51: Vi.13. Headset User (742)

    (100 or 2) Allows activating the door opener provided that system relay is programmed to control Door-Opener . • A CTIVATE WHILE IDLE Lift handset. Open the door. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 52: Vi.15. Beeper Control (741/740)

    Once this feature is activated, your beeper alerts you by ringing or vibrating and displays the calling extension or line number, so that you can pick up your call or attend later. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 53: Operator's Guide

    OPERATOR'S GUIDE...
  • Page 55 Hook-flash to retrieve the call on hold, or Hook-flash twice, call another extension and transfer the call. External calls transferred by the second method, return to the operator in case they are not answered within 40 seconds. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 56: Multiple Call Park (#4)

    The extensions other than the operator can retrieve the operator’s multiple parked calls only using line selective option, regardless of the pre- programmed activation option. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 57: Music On Hold (832)

    • N OTES In case no music is activated, the party parked or put on hold receives short beeps through the earphone and the extensions can not activate Background Music facility. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 58: Time Setting

    Dial hour (00,…,23) and minute (00,...,59). Receive internal dial tone. • N OTES The current system time can be checked from KAREL Consoles or Feature Phones. After using this facility, the following message is sent to the output device: Date Time ↑...
  • Page 59: Night Mode (879/878)

    VIII. COMMON POOL ENTRY (834) Frequently dialed external numbers can be stored in the common pool of the system. • A CTIVATE Lift handset. Dial common pool no (00,…,99). Dial external number. Hang up. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 60: Wake-Up Service (8388)

    When Wake-Up Service facility is used, the following message is sent to the output device: Date Time Reminder Time ↑ ↑ ↑ # G 28/12/98 12:12:00 14:00:00 112 WAKE-UP SERVICE ACTIVATED (Wake-Up Service is activated for extension 112). Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 61: Parallel Operators (8561/8560)

    Parallel Operators cannot use Operator Only Features. When Parallel Operators are activated “ Pa ” LEDs on the busy display panels of KAREL Consoles of the Parallel Operators as well as the operator turn on. Karel MS128 Easy To Use Owner’s Guide...
  • Page 62: External Call Diversion (835)

    The same operation can be repeated so as to go on conversing as long as desired, but then, the short warning “beep”s are received 20 seconds before the end of each 3-minute period. 5. This feature may be used only if permitted by local authorities. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 63: Hotel Room Vacancy (730)

    Hotel Room Vacancy features, provided that the extension is defined as a hotel room by programming. • A CTIVATE Lift handset. Dial extension number. The states of the hotel room extension are coded on the display of the telephone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 64 If queried all at once, the states of all hotel rooms are sent to the output device in the following format: Date Time ↑ ↑ * ROOM REPORT 12/12/98 08:30 ROOM 119 VACANT, CLEAN ROOM 120 VACANT, DIRTY ↓ ↓ Hotel room numbers States Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 65: Hotel Room Check-In/Check-Out (732)

    0000046 0023: Total number of metering pulses that the hotel room 119 has used during his external calls. 0000046: Total cost of the calls that the hotel room 119 has made. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 66: Meet Me Call (738)

    • N OTES Not only the operator but also the other users who are authorized by the System Supervisor to call the hotel rooms extensions can call the staff by this facility. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 67: System Error Query (739)

    XVI. SYSTEM ERROR QUERY (739) When there is an error with the system “ Er “ LEDs of the KAREL Consoles turn on. This facility allows querying the system and seeing the following types of error: Error code Problem All the lines are out of service Number of operational MF receiver chips is nn (nn = 01,…,11)
  • Page 68: System Parameter Update (744)

    During operation, the system periodically checks the volatile memory and activates this feature automatically when it detects a problem in the volatile memory. This feature is activated automatically every night at 00:00. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 69: Call Record Listing Guide

    CALL RECORD LISTING GUIDE...
  • Page 71: Call Record Listing Features

    For the calls where the called number is from common pool, the character “ C ” appears near X. 25/01/96 Date 12:30:50 Starting time of the call 12:32:54 Ending time of the call Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 72: All Call Listing (8767/8768)

    • C CTIVATE ANCEL Lift handset. Lift handset. The call records are sent to the The ongoing listing of call records output device. stops. Receive internal dial tone. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 73: Total Cost Listing (8764)

    Pulse Price defined for line 01 and thus the total cost is calculated. (Consult the System Supervisor for Pulse Price for line 01.) Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 74: Call Record Clear (8765)

    OTES Common pool numbers are listed in the following format: 0212383119 2326557 Common pool register → External numbers numbers ← 4072B63 where the character “B” signifies a pause of 1 second. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 75: Parameter Listing (839)

    Ringing Extension for FOLL Day Mode → Follow Me Busy Line for Day PABX Mode ← Ringing Extension for NFOLL Night Mode → Follow Me Busy Line for NPABX Night Mode Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 76: Night Guard Watch (869)

    When Night Guards use this facility, the following is sent to the output device: Date Time The code was dialed from extension 116. ↑ ↑ ↑ # B 28/12/98 23:51:43 116 GUARD CODE Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 77: Ii. Ky16 Only Features

    KY16 as many lines as you like. Hang up to stop advancing the KY16 paper. II.3. OFF LINE (8760) Allows pausing the ongoing listing on KY16. • A CTIVATE Lift handset. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 78: Ii.4. On Line (8761)

    II.4. ON LINE (8761) Allows restarting the previously paused listing on KY16. • A CTIVATE Lift handset. Receive internal dial tone. Karel MS128 Easy To Use Owner’s Guide Edition 3.2...
  • Page 80 Design and specifications subject to change without notice.

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