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Meijer.com
LIMITED WARRANTY:
What Is Covered
®
Your Pinnacle
subwoofer features a limited warranty as follows. The subwoofer driver and all
assembly and construction aspects are covered by this warranty for a period of seven (7) years from
the date of original purchase. Your subwoofer amplifier is covered by this warranty for a period of
two (2) year from the date of original purchase. The warranty covers all necessary parts and labor to
return the subwoofer to proper working order. Cabinet surfaces, grille assembly, and other exterior
parts subject to normal wear and tear are not covered except where an inherent structural defect
becomes evident.
Parts replacement and labor will be performed at the discretion of Pinnacle Loudspeakers and will
be provided free of charge unless (in the opinion of our service department, service representatives,
or engineering department) the system has failed due to abuse or negligent operation.
What Is Not Covered
This warranty will be void and no free services performed if we or any party acting as our agent
determines that the system has had any of its elements (amplifier, woofer, etc.) removed or
tampered with in any way whatsoever. Furthermore, if your subwoofer is not found to be defective a
service charge will be levied. In either case the minimum charge will be $30.00. An additional
charge will be applicable for same day service where possible and this charge will always be in effect
even if the actual parts and labor are covered by this warranty. Pinnacle Loudspeakers reserves the
right to make the final determination of whether or not the system has been damaged by abuse or
negligent operation.
To Obtain Service
To obtain service under this warranty, contact us at service@pinnaclespeakers.com or
(516) 576-9052. If you ship your subwoofer you are responsible for packing and shipping insurance.
The freight must be prepaid.
We will, however, pay return freight charges on any returned
subwoofer that qualifies for in-warranty service. Sorry, we cannot accept any collect freight charges.
You must include a note, attached to the unit, with your name, phone number or email address, and
return shipping address (no Post Office boxes), indicating the nature of the problem you are
experiencing. For warranty service you must also include a copy of your sales receipt. YOU MUST
FIRST CONTACT US FOR THE CUSTOMER SERVICE SHIPPING ADDRESS IN YOUR AREA IF
YOUR DEALER IS NOT EQUIPPED FOR THIS SERVICE. Please be sure to pack any items you
ship us carefully since we cannot be held responsible for damages incurred during shipping.
This warranty may be transferred to a subsequent owner.
SAVE YOUR ORIGINAL SHIPPING CARTON AND PACKING MATERIALS, AS WELL AS THIS
WARRANTY AND YOUR SALES RECEIPT.
YOU WILL NEED THEM TO OBTAIN SERVICE
UNDER THE PROVISIONS OF THIS LIMITED WARRANTY.
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