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CPG PageMaster 260N User Manual

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260N
User Guide
Rev. 002

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  • Page 1 260N User Guide Rev. 002...
  • Page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³3RVW6FULSW /HYHO ´...

  • Page 3: Table Of Contents

    Contents 3UHIDFH  $ERXW WKLV 0DQXDO  6FRSH  2YHUYLHZ  3ULQWHU 2ULHQWDWLRQ  &RQYHQWLRQV  $ERXW WKH 3ULQWHU  )HDWXUHV  $YDLODEOH &RQILJXUDWLRQ  &KDSWHU  *HWWLQJ 6WDUWHG  6DIHW\ 3UHFDXWLRQV  +DQGOLQJ WKH 3ULQWHU  3DFNDJH &RQWHQWV  &'520 &RQWHQWV  3ULQWHU /RFDWLRQ 5HTXLUHPHQWV  3ULQWHU :HLJKW DQG 'LPHQVLRQV ...
  • Page 4 3DJH0DVWHU 1 8VHU *XLGH 3DUWV RI WKH 3ULQWHU  2SWLRQDO 3ULQWHU $FFHVVRULHV  3DSHU 3DWK  &KDSWHU  8VLQJ WKH 3ULQWHU  &RQQHFWLQJ WKH 3ULQWHU WR WKH $& 2XWOHW  7XUQLQJ 3RZHU 2Q DQG 2II  &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU  3DUDOOHO 3RUW  86% 3RUW  6HOHFWLQJ 3ULQW 0HGLD ...
  • Page 5 3DJH0DVWHU 1 8VHU *XLGH &KDSWHU  0DLQWDLQLQJ WKH 3ULQWHU  8SJUDGLQJ 3ULQWHU )LUPZDUH  8SJUDGLQJ )LUPZDUH 8VLQJ WKH 3DUDOOHO ,QWHUIDFH  8SJUDGLQJ )LUPZDUH 8VLQJ WKH 1HWZRUN ,QWHUIDFH  5HSODFLQJ 3ULQWHU &RPSRQHQWV  5HSODFLQJ WKH 7RQHU &DUWULGJH  5HSODFLQJ WKH )XVHU  5HSODFLQJ )HHG 5ROO 1XGJHU 5ROO DQG 5HWDUG 5ROO  5HSODFLQJ WKH %75 5ROOHU  &OHDQLQJ WKH 3ULQWHU ...
  • Page 6 3DJH0DVWHU 1 8VHU *XLGH &KDSWHU  8VLQJ WKH 'XSOH[HU  $ERXW WKH 'XSOH[HU  0DMRU &RPSRQHQWV RI WKH 'XSOH[HU  ,QVWDOOLQJ WKH 'XSOH[HU  7HVWLQJ WKH 'XSOH[HU  6ROYLQJ 'XSOH[HU 3UREOHPV  ,QWHUSUHWLQJ 'XSOH[HU (UURU &RGHV  ,QVWDOODWLRQ 3UREOHPV  &OHDULQJ 'XSOH[ 3DSHU -DPV  &RUUHFWLQJ 0LVFHOODQHRXV 'XSOH[HU 3UREOHPV  5HPRYLQJ WKH 'XSOH[HU ...
  • Page 7 3DJH0DVWHU 1 8VHU *XLGH &KDSWHU  8VLQJ WKH (QYHORSH )HHGHU  $ERXW WKH (QYHORSH )HHGHU  ,QVWDOOLQJ WKH (QYHORSH )HHGHU  ,QVWDOOLQJ WKH (QYHORSH )HHGHU  7HVWLQJ WKH (QYHORSH )HHGHU  6HOHFWLQJ 3ULQW 0HGLD  3DSHU DQG 3ULQW 0HGLD 7R $YRLG  &RUUHFW 3DSHU 6WRUDJH  3ULQW 0HGLD :HLJKW 7\SH DQG 6L]H  /RDGLQJ WKH (QYHORSH )HHGHU ...
  • Page 8 YLLL 3DJH0DVWHU 1 8VHU *XLGH &KDSWHU  2SWLRQDO ([WHQGHG )HDWXUHV  ,QVWDOOLQJ '5$0 0HPRU\ ',006  ,QVWDOOLQJ WKH +DUG 'LVN 2SWLRQ  ,QVWDOOLQJ WKH XVHU )/$6+ ',00 0RGXOH  8VLQJ WKH +DUG 'LVN 2SWLRQ DQG 8VHU )ODVK ',00 0RGXOH  8VLQJ WKH 3RZHU2Q )LOHV )HDWXUH ([WHQGHG )HDWXUHV 8VLQJ WKH +DUG 'LVN RU 8VHU )ODVK 2SWLRQ  ,QVWDOOLQJ WKH 56&56 6HULDO ,QWHUIDFH...
  • Page 9 Preface ,Q WKLV &KDSWHU    “Welcome” on page 2 “About this Manual” on page 2 “About the Printer” on page 4 5HY ...

  • Page 10: 3Uhidfh

    $ERXW WKLV 0DQXDO :HOFRPH Thank you for selecting the PageMaster 260N. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.

  • Page 11: 3Ulqwhu 2Ulhqwdwlrq

    3DJH0DVWHU 1 8VHU *XLGH $ERXW WKLV 0DQXDO &KDSWHU  8VLQJ WKH 6KHHW )HHGHU This chapter provides all of the information necessary to install, use, and maintain the 550-sheet paper feeder option, including procedures for cleaning the feeder and removing paper jams. &KDSWHU  8VLQJ WKH (QYHORSH )HHGHU This chapter provides all of the information necessary to install, use, and maintain the envelope feeder, including procedures for removing paper jams.

  • Page 12: Erxw Wkh 3Ulqwhu

    $ERXW WKH 3ULQWHU $ERXW WKH 3ULQWHU The PageMaster 260N printer uses a data modulated laser beam and conventional dry-ink xero- graphic processes to produce images up to 1200 dpi resolution at a paper output speed of 26 pages per minute. The printer can accommodate both plain paper and other print media, and feeds paper from either a main 550-sheet paper tray or from the front tray, which is designed to feed special print media such as labels and transparencies.

  • Page 13: Ydlodeoh &Rqiljxudwlrq

    3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH 3ULQWHU $YDLODEOH &RQILJXUDWLRQ 1HWZRUN &RQILJXUDWLRQ  3DJH0DVWHU 1 The printer is available in the following network-ready configuration: Memory: 128 MB Resolutions: 600 x 600 dpi, and 1200 x 1200 dpi Paper Input: One 550-sheet universal paper tray for A4/Letter/Legal, and one 100-sheet front tray for paper, transparencies, envelopes, and other non-standard print media Paper Output: One 500-sheet face-down tray Interfaces: IEEE 1284 Parallel, USB 2.0, 10/100BaseT, 10Base2...
  • Page 14 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH 3ULQWHU...

  • Page 15: Getting Started

    Getting Started ,Q WKLV &KDSWHU    “About this Chapter” on page 1-2 “Safety Precautions” on page 1-3 “Package Contents” on page 1-4 “Printer Location Requirements” on page 1-5 “Parts of the Printer” on page 1-8 “Optional Printer Accessories” on page 1-11 “Paper Path”...
  • Page 16 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKLV &KDSWHU This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer.

  • Page 17: 6Dihw\ 3Uhfdxwlrqv

    3DJH0DVWHU 1 8VHU *XLGH  6DIHW\ 3UHFDXWLRQV 6DIHW\ 3UHFDXWLRQV This printer is available in the following power specification: 220V. To prevent fire or shock haz- ards, connect the power plug only to a properly rated power outlet. +DQGOLQJ WKH 3ULQWHU Follow the guidelines below when lifting or moving the printer: The printer is very heavy, and should always be lifted by two people.

  • Page 18: 3Dfndjh &Rqwhqwv

    &'520 &RQWHQWV PageMaster 260N Printer Electronic Library CD-ROM The PageMaster 260N Printer Electronic Library CD-ROM contains printer drivers, soft- ware, and documentation designed to help you fully utilize the printer, and also contains Adobe PostScript fonts that match those available on the printer.

  • Page 19: 3Ulqwhu /Rfdwlrq 5Htxluhphqwv

    3DJH0DVWHU 1 8VHU *XLGH  3ULQWHU /RFDWLRQ 5HTXLUHPHQWV 3ULQWHU /RFDWLRQ 5HTXLUHPHQWV 3ULQWHU :HLJKW DQG 'LPHQVLRQV This printer weighs approximately 51 lbs (23 kg) and should always be lifted by two people. The dimensions of the printer are listed below. Printer Height: 16.3 in (413 mm) Printer Width (left to right): 16.6 in (422 mm) Printer Depth (front to back): 17.3 in (439 mm) 6SDFH 5HTXLUHPHQWV...
  • Page 20 3DJH0DVWHU 1 8VHU *XLGH 3ULQWHU /RFDWLRQ 5HTXLUHPHQWV  LQFKHV  PP  LQFKHV  PP  LQFKHV  PP )LJXUH  6LGH YLHZ RI WKH SULQWHU...
  • Page 21 3DJH0DVWHU 1 8VHU *XLGH  3ULQWHU /RFDWLRQ 5HTXLUHPHQWV (QYLURQPHQW Use the following guidelines to determine the best location for the printer: Horizontal, sturdy, and stable surface Location with good ventilation Location with stable temperature and humidity Exposed to direct sunlight Near heating appliances Exposed to direct air currents Subject to vibrations...
  • Page 22 3DJH0DVWHU 1 8VHU *XLGH 3DUWV RI WKH 3ULQWHU 3DUWV RI WKH 3ULQWHU The following figures indicate the names and functions of the main parts of the printer. &RQWURO SDQHO 3URYLGHV DFFHVV WR DOO FRQWUROV UHTXLUHG WR 3DSHU H[LW VORW RSHUDWH WKH SULQWHU 3DSHU RXWSXW WUD\ )URQW &RYHU 3URYLGHV DFFHVV WR WKH LQVLGH RI...
  • Page 23 3DJH0DVWHU 1 8VHU *XLGH  3DUWV RI WKH 3ULQWHU 7RQHU &DUWULGJH ,QWHJUDWHG FDUWULGJH FRQWDLQV WKH WRQHU DQG WKH SKRWRVHQVLWLYH GUXP )URQW &RYHU 3URYLGHV DFFHVV WR WKH LQWHULRU RI WKH SULQWHU $OORZV \RX WR UHSODFH WKH WRQHU FDUWULGJH RU UHPRYH MDPPHG SDSHU )LJXUH  ,QWHUQDO 3DUWV RI WKH 3ULQWHU )URQW  &$87,21 7KH IXVHU EHFRPHV YHU\ KRW ZKLOH WKH SULQWHU LV RSHUDWLQJ ,I \RX QHHG WR UHPRYH WKH GUXP FDUWULGJH WR UHPRYH D SDSHU MDP WXUQ WKH SRZHU RII DQG ZDLW DW OHDVW  PLQXWHV...
  • Page 24  3DJH0DVWHU 1 8VHU *XLGH 3DUWV RI WKH 3ULQWHU /&' 'LVSOD\ 6KRZV HUURU PHVVDJHV DQG RWKHU VWDWXV PHVVDJHV DOVR GLVSOD\V PHQXV VXEPHQXV DQG VHWWLQJV /(' ,QGLFDWRUV 6KRZ SULQWHU VWDWXV 3XVKEXWWRQV $OORZ \RX WR QDYLJDWH WKURXJK PHQXV SODFH D SULQWHU RIIOLQH RU FDQFHO D SULQW MRE )LJXUH  &RQWURO 3DQHO...
  • Page 25 3DJH0DVWHU 1 8VHU *XLGH  2SWLRQDO 3ULQWHU $FFHVVRULHV 2SWLRQDO 3ULQWHU $FFHVVRULHV The following figure shows all of the available accessories as installed on the printer: 2IIVHW &DWFK 7UD\ +ROGV DQG VHSDUDWHV ODUJH SULQW MREV E\ RIIVHW WLQJ (QYHORSH )HHGHU +ROGV D PD[LPXP RI  HQYHORSHV RU  SRVWFDUGV 6KHHW )HHGHU +ROGV D VKHHW SDSHU WUD\...
  • Page 26  3DJH0DVWHU 1 8VHU *XLGH 3DSHU 3DWK 3DSHU 3DWK The following figure shows the path that paper travels through the printer: 1. The paper is initially fed from the front paper tray or one of the other paper trays. 2. The image is transferred from the photosensitive drum onto the paper. 3.

  • Page 27: Using The Printer

    Using the Printer ,Q WKLV &KDSWHU    “About this Chapter” on page 2-2 “Connecting the Printer to the AC Outlet” on page 2-3 “Turning Power On and Off” on page 2-4 “Connecting the Printer to the Host Computer” on page 2-5 “Selecting Print Media”...
  • Page 28 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKLV &KDSWHU This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.
  • Page 29 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH $& 2XWOHW &RQQHFWLQJ WKH 3ULQWHU WR WKH $& 2XWOHW Use the following procedure to connect the power cord and turn the printer on: Insert the power cord into the AC connector on the rear of the printer. Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of the power cord into the AC outlet.
  • Page 30 3DJH0DVWHU 1 8VHU *XLGH 7XUQLQJ 3RZHU 2Q DQG 2II 7XUQLQJ 3RZHU 2Q DQG 2II Use the following procedure to turn the printer on: Turn the printer on by pressing [ I ] on the power switch on the left front of the printer. The status message “Loading”...
  • Page 31 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU You must connect the printer to your computer using an IEEE 1284 parallel cable or a USB cable. These cables are user-supplied, the printer does not include either of these cables. The parallel and USB ports can not be used simultaneously, and the default configuration of your printer has the USB port turned off.
  • Page 32 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU Press the SELECT button to enter the format submenu. Press the NEXT button until the desired format is shown on the second line of the display. The available format settings include Raw, Normal, and Binary. Press the SELECT button to select the format that you specified in the previous step.
  • Page 33 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU 26 6XSSRUW The USB port of your printer supports the following operating system environments: Microsoft Windows 95b and 95c (also known as OSR 2.0, OSR 2.1 and OSR 2.5) If you are using one of these operating systems, your PC may require an optional upgrade to work properly with USB.
  • Page 34 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU +DUGZDUH 6XSSRUW The USB port of your printer supports the following hardware: Intel Most recent Intel systems will contain the needed components. However, there are a number of older systems that, while having USB hardware, have an obsolete USB implementation. Your USB printer will not work with these older systems unless a separate USB controller card is installed in your system.
  • Page 35 3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU ,QVWDOODWLRQ IRU :LQGRZV Use the following procedure to install USB for Windows: Verify that your system supports USB and has an available USB connector. If you do not have an available connector, you may need to purchase a USB hub.
  • Page 36  3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU At this point, you may install the printer normally, either by using the "Add Printer" wizard or by running the appropriate setup program, or your system may announce that "New Hardware has been found".
  • Page 37 3DJH0DVWHU 1 8VHU *XLGH  &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU ,QVWDOODWLRQ IRU 0DF 26  Power on the printer and the host computer. Ensure that the "Apple LaserWriter Software" is installed. Attach the USB cable to the host and the printer. Note that the printer is considered a "self powered"...
  • Page 38  3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU 8VLQJ WKH 86% 3RUW If you would like to use the USB port instead of the parallel port, use the following procedure to turn the USB port on and change the USB interface and format settings on the printer: Press the MENU button on the control panel.
  • Page 39 3DJH0DVWHU 1 8VHU *XLGH  &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU Press the RETURN button to return to the interface menu. The first line of the display should contain the text “Interface Menu”, and the second line should contain the text “Port”.
  • Page 40  3DJH0DVWHU 1 8VHU *XLGH &RQQHFWLQJ WKH 3ULQWHU WR WKH +RVW &RPSXWHU 86% 5HVRXUFHV If you would like more information about USB, refer to the www.usb.org website. This organiza- tion is responsible for the determining the USB standard and has a number of FAQ's available that should answer most questions.
  • Page 41 3DJH0DVWHU 1 8VHU *XLGH  6HOHFWLQJ 3ULQW 0HGLD 6HOHFWLQJ 3ULQW 0HGLD Your printer can print on a variety of media, including plain paper, labels, transparencies, and enve- lopes. Always use print media that meet the guidelines for use with this printer. Print media that is not recommended for use with this printer may cause frequent paper jams or poor print quality.
  • Page 42  3DJH0DVWHU 1 8VHU *XLGH 6HOHFWLQJ 3ULQW 0HGLD The following table shows the five configurations and the breakdown of paper capacity: )URQW 7UD\ 7UD\  7UD\  7UD\  7RWDO 3DSHU VWDQGDUG VWDQGDUG RSWLRQ RSWLRQ &DSDFLW\     If you want to use paper that is an odd size or weight, you must use the front paper tray.
  • Page 43 3DJH0DVWHU 1 8VHU *XLGH  6HOHFWLQJ 3ULQW 0HGLD 3ULQW 0HGLD :HLJKW 7\SH DQG 6L]H The following table defines print media that you can use in each of the paper sources, and also indi- cates the feed orientation—long edge feed (LEF) or short edge feed (SEF). If you have concerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.
  • Page 44  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ The 550-sheet universal paper tray has two width guides that are located on the sides of the tray, and one length guide that is located near the center of the tray. These guides allow you to adjust the size of the area that holds paper.
  • Page 45 3DJH0DVWHU 1 8VHU *XLGH  /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ If the paper you are using is longer than A4 (297 cm), press the square green button on the bottom of the paper tray to release the rear of the tray, and pull the tray out to extend it. Squeeze the right width guide, lift it up, and slide the guides to the sides of the tray.
  • Page 46  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ Verify that the plate has dropped down into the base of the paper tray. If the tray is locked in the up potision, pull the lever near the front of the tray to release the plate, or push the paper tray all the way into the printer and then remove it.
  • Page 47 3DJH0DVWHU 1 8VHU *XLGH  /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ Squeeze the right width guide, lift it up, and adjust the guides to match the paper width. Squeeze the length guide, lift it up, and adjust the guide to match the paper length. Grasp the paper tray with both hands and insert it into the paper tray well on the printer.
  • Page 48  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ WKH 8QLYHUVDO 3DSHU 7UD\ Push the paper tray completely into the printer, making sure the tray is properly seated. Use the paper level indicator on the front right of the printer to determine when the paper supply is low.
  • Page 49 3DJH0DVWHU 1 8VHU *XLGH  /RDGLQJ WKH )URQW 7UD\ /RDGLQJ WKH )URQW 7UD\ The front tray located on the front of the printer can accommodate a maximum of 100 sheets of paper, and can also accommodate a maximum of 30 sheets of standard labels, transparencies, or postcards, and a maximum of 10 standard envelopes.
  • Page 50  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ WKH )URQW 7UD\ Slide the paper guides so they match the size of the paper that you are loading. Stack the paper that you will load in the front tray, making sure that the edges are aligned and neat.
  • Page 51 Understanding and Navigating the Control Panel Menus ,Q WKLV &KDSWHU    “About this Chapter” on page 3-2 “Control Panel Features” on page 3-2 “Navigating the Control Panel Menus” on page 3-4 “Menu Structure” on page 3-6 “Paper Menu” on page 3-8 “Interface Menu”...
  • Page 52 3DJH0DVWHU 1 8VHU *XLGH &RQWURO 3DQHO )HDWXUHV $ERXW WKLV &KDSWHU This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer set- tings.
  • Page 53 3DJH0DVWHU 1 8VHU *XLGH &RQWURO 3DQHO )HDWXUHV /(' ,QGLFDWRUV The LED indicators also indicate printer status. The four indicators can each be on, off, or blink- ing, indicating different phases of printer operation. The table below explains the LED indicators. &RORU :KHQ 2II :KHQ 2Q...

  • Page 54: Quality Menu

    3DJH0DVWHU 1 8VHU *XLGH 1DYLJDWLQJ WKH &RQWURO 3DQHO 0HQXV 3XVKEXWWRQ )XQFWLRQ 67$786²3XVK WKLV EXWWRQ WR HQWHU WKH 6WDWXV 0HQX DQG YLHZ WKH FXUUHQW VWDWXV RI SULQWHU 35(9,286²3XVK WKLV EXWWRQ WR UHWXUQ WR WKH SUHYLRXV PHQX VXEPHQX RU RSWLRQ ZLWKLQ WKH VDPH OHYHO RI WKH PHQX VWUXFWXUH 5(7851²3XVK WKLV EXWWRQ WR PRYH XS RQH OHYHO LQ WKH PHQX VWUXFWXUH WR WKH PHQX VKRZQ RQ WKH ILUVW OLQH RI WKH GLVSOD\ 1DYLJDWLQJ WKH &RQWURO 3DQHO 0HQXV...
  • Page 55 3DJH0DVWHU 1 8VHU *XLGH 1DYLJDWLQJ WKH &RQWURO 3DQHO 0HQXV 127( $GGLWLRQDO PHQXV DQG VXEPHQXV PD\ DSSHDU LQ WKH SULQWHU PHQX V\VWHP ZKHQ RWKHU RSWLRQV DUH LQVWDOOHG The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed.
  • Page 56 3DJH0DVWHU 1 8VHU *XLGH 0HQX 6WUXFWXUH 0HQX 6WUXFWXUH The following figure shows the structure of the control panel main menus and submenus. . 3DSHU 0HQX ,QWHUIDFH 0HQX 36 0HQX 3&/ 0HQX &RSLHV 3RUW 3ULQW 36 (UURUV 2ULHQWDWLRQ 3DUDOOHO 'HIDXOW 6RXUFH 0DQXDO )HHG 72 )RQW 6RXUFH 1HWZRUN &DUG ...
  • Page 57 3DJH0DVWHU 1 8VHU *XLGH 0HQX 6WUXFWXUH 127( $GGLWLRQDO PHQXV DQG VXEPHQXV PD\ DSSHDU LQ WKH SULQWHU PHQX V\VWHP ZKHQ RWKHU RSWLRQV DUH LQVWDOOHG 6WDWXV 0HQX In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings for the input and output trays and the toner cartridge.
  • Page 58 3DJH0DVWHU 1 8VHU *XLGH 3DSHU 0HQX 3DSHU 0HQX The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the dis- play.
  • Page 59 3DJH0DVWHU 1 8VHU *XLGH 3DSHU 0HQX 6XEPHQXV 'HIDXOW 6HWWLQJ $YDLODEOH 6HWWLQJV 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ 0HGLD 6L]H7\SH )URQW 7UD\ 6L]H 7\SH  3UHVV 1(;7 RU 35(9,286 WR VFUROO 7KLV VXEPHQX DOORZV 6L]H $ )URQW 7UD\ )URQW 7UD\ WKURXJK WKH OLVW RI DYDLODEOH VRXUFHV RI \RX WR VHW WKH PHGLD 7\SH 3ODLQ /HWWHU $...
  • Page 60  3DJH0DVWHU 1 8VHU *XLGH ,QWHUIDFH 0HQX ,QWHUIDFH 0HQX The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display.
  • Page 61 3DJH0DVWHU 1 8VHU *XLGH  ,QWHUIDFH 0HQX 6XEPHQXV 'HIDXOW $YDLODEOH 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ 6HWWLQJ 6HWWLQJV 1HWZRUN  6HWXS ,QWHUSUHWHU ,QWHUSUHWHU  3UHVV 1(;7 RU 35(9,286 WR PRYH DPRQJ WKH 7KLV VXEPHQX DOORZV \RX $XWR 6ZLWFK $XWR 6ZLWFK VXEPHQXV WR VHW XS WKH 1HWZRUN 3&/  3UHVV 6(/(&7 WR FKRRVH D VXEPHQX LQWHUIDFH...
  • Page 62  3DJH0DVWHU 1 8VHU *XLGH ,QWHUIDFH 0HQX 6XEPHQXV 'HIDXOW $YDLODEOH 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ 6HWWLQJ 6HWWLQJV P'16 6YF P'16 6YF 1DPH 1DPH PRGHOQDPH;;;;; PRGHOQDPH;; 0XOWL6HVVLRQ 0XOWL6HVVLRQ %LQDU\ 36 %LQDU\ 36 86% 6HWXS ,QWHUSUHWHU ,QWHUSUHWHU  3UHVV 1(;7 RU 35(9,286 WR VFUROO WKURXJK 7KLV VXEPHQX DOORZV \RX $XWR 6ZLWFK $XWR 6ZLWFK...
  • Page 63 3DJH0DVWHU 1 8VHU *XLGH  36 0HQX 36 0HQX The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PS Menu” is shown on the second line of the display. 3.
  • Page 64  3DJH0DVWHU 1 8VHU *XLGH 3&/ 0HQX 3&/ 0HQX The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PCL Menu” is shown on the second line of the dis- play.
  • Page 65 3DJH0DVWHU 1 8VHU *XLGH  3&/ 0HQX 6XEPHQXV 'HIDXOW 6HWWLQJ $YDLODEOH 6HWWLQJV 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ 6\PERO 6HW 83& &3 83& &3 83L )RQW  3UHVV 1(;7 RU 35(9,286 WR 7KLV VXEPHQX DOORZV 83& '1 8 /HJDO VFUROO WKURXJK WKH DYDLODEOH \RX WR FKRRVH D 83& ( ,62 8.
  • Page 66  3DJH0DVWHU 1 8VHU *XLGH 3&/ 0HQX 6XEPHQXV 'HIDXOW 6HWWLQJ $YDLODEOH 6HWWLQJV 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ )) 0RGH  3UHVV 1(;7 RU 35(9,286 WR 7KLV VXEPHQX DOORZV &5)) FKRRVH IURP )) )) RU \RX WR GHILQH WKH )) &5)) DFWLRQ SURPSWHG E\ D  3UHVV 6(/(&7 WR VDYH WKLV IRUP IHHG²D IRUP VHWWLQJ...
  • Page 67 3DJH0DVWHU 1 8VHU *XLGH  6\VWHP 0HQX 6\VWHP 0HQX The system menu provides access to system settings. Use the following procedure to enter the sys- tem menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “System Menu” is shown on the second line of the dis- play.
  • Page 68  3DJH0DVWHU 1 8VHU *XLGH 6\VWHP 0HQX 6XEPHQXV 'HIDXOW 6HWWLQJ $YDLODEOH 6HWWLQJV 3URFHGXUH IRU &KDQJLQJ 6HWWLQJ -DP 5HFRYHU\  3UHVV 1(;7 RU 35(9,286 WR WRJJOH 7KLV VXEPHQX DOORZV \RX WR WXUQ MDP EHWZHHQ 21 DQG 2)) UHFRYHU\ RQ RU RII  3UHVV 6(/(&7 WR VDYH WKLV VHWWLQJ +H[ 3ULQW  3UHVV 1(;7 RU 35(9,286 WR WRJJOH...
  • Page 69 3DJH0DVWHU 1 8VHU *XLGH  4XDOLW\ 0HQX 4XDOLW\ 0HQX The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: 1. Press the MENU button on the control panel. 2.
  • Page 70  3DJH0DVWHU 1 8VHU *XLGH )XQFWLRQV 0HQX )XQFWLRQV 0HQX The Functions Menu provides access to several printer functions that can supply you with informa- tion about the printer and its settings. Use the following procedure to enter the Functions Menu: 1.
  • Page 71 3DJH0DVWHU 1 8VHU *XLGH  6WDWXV 0HQX 6WDWXV 0HQX In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current settings for the input and output trays and the toner cartridge. Use the follow- ing procedure to enter the Status Menu: 1.
  • Page 72  3DJH0DVWHU 1 8VHU *XLGH 6WDWXV 0HQX...

  • Page 73: Maintaining The Printer

    Maintaining the Printer In this Chapter . . . “About this Chapter” on page 4-2 “Upgrading Printer Firmware” on page 4-2 “Replacing Printer Components” on page 4-3 “Cleaning the Printer” on page 4-18 “Moving the Printer” on page 4-20 “Storing the Printer for Long Periods of Time” on page 4-21 Rev.

  • Page 74: Upgrading Printer Firmware

    PageMaster 260N User Guide Upgrading Printer Firmware About this Chapter This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine maintenance procedures, including replacing consumable items and cleaning the printer. This chapter also con- tains information about moving and storing the printer.
  • Page 75 PageMaster 260N User Guide Replacing Printer Components Replacing Printer Components Replacing the Toner Cartridge The toner cartridge contains the dry ink as well as the xerographic drum and associated compo- nents that create the xerographic image on a sheet of paper. The toner cartridge will eventually run out of ink through normal use.
  • Page 76 PageMaster 260N User Guide Replacing Printer Components Use the following procedure to replace the toner cartridge: 1. Place a drop-cloth or some paper on the table or floor near the printer. 2. Press the button on the top of the printer to open the front cover, and pull the cover all the way open.
  • Page 77 PageMaster 260N User Guide Replacing Printer Components 6. Grasp the toner cartridge firmly and pull the sealing tape straight out from the cartridge. 7. Slide the pegs on the toner cartridge into the channels on the inside of the printer, and lower the toner cartridge into the printer.
  • Page 78 PageMaster 260N User Guide Replacing Printer Components Disposing of the Print Cartridge 1. Place the used toner cartridge inside the new toner cartridge box and seal the box. 2. Dispose of or recycle the used toner cartridge. WARNING! Do not dispose of the old toner cartridge in an incinerator or in an open fire.
  • Page 79 PageMaster 260N User Guide Replacing Printer Components 2. Squeeze the tabs on the top of the rear cover, and pull the cover toward you to open it. 3. Remove the screws that secure the fuser to the printer. 4. Grasp the metal brackets on the sides of the fuser and pull the fuser toward you to remove it from the printer.
  • Page 80 PageMaster 260N User Guide Replacing Printer Components 6. Insert the new fuser into the printer, making sure it is securely seated. 7. Secure the fuser to the printer by replacing and tightening the screws. 8. Close the rear cover.
  • Page 81 PageMaster 260N User Guide Replacing Printer Components 9. Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of the power cord into the AC outlet. 10. Turn the printer on by pressing [ I ] on the power switch on the front of the printer.
  • Page 82 4-10 PageMaster 260N User Guide Replacing Printer Components 1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer, and disconnect the AC power cord from the wall outlet.
  • Page 83 PageMaster 260N User Guide 4-11 Replacing Printer Components 4. Unclip the retaining tabs on the end of the feed roll and nudger roll, and remove the rolls from their shafts. 5. Push the new feed roll and nudger roll onto their shafts until the retaining tabs click into...
  • Page 84 4-12 PageMaster 260N User Guide Replacing Printer Components 6. Release the metal stopper plate inside the printer so it returns to its normal position. 7. Press the locks on the left and right of the retard roll inside the paper tray, and lift the lever to open the retard roll cover.
  • Page 85 PageMaster 260N User Guide 4-13 Replacing Printer Components 9. Push the new retard roll onto the shaft until the retaining tab clicks into place. Make sure the retaining tab is toward the right side of the printer. 10. Close the retard roll cover.
  • Page 86 4-14 PageMaster 260N User Guide Replacing Printer Components 11. Grasp the paper tray with both hands and insert it into the paper tray well on the printer. 12. Push the paper tray all the way into the printer, making sure the tray is properly seated.
  • Page 87 PageMaster 260N User Guide 4-15 Replacing Printer Components 2. Push the button on top of the printer to release the front cover, and pull the front cover toward you to open it. 3. Remove the toner cartridge from the printer.
  • Page 88 4-16 PageMaster 260N User Guide Replacing Printer Components 4. Raise the BTR roller by pressing the two levers on the left and right sides of the plate that sits behind the BTR roller. CAUTION: Do not touch the surface of the BTR with your fingers. Contaminating the BTR will cause deletions on the printed page.
  • Page 89 PageMaster 260N User Guide 4-17 Replacing Printer Components 7. Press the BTR roller down until it locks firmly in place. 8. Insert the pegs on the toner cartridge into the channels inside the printer, and push the toner cartridge into the printer.
  • Page 90 4-18 PageMaster 260N User Guide Cleaning the Printer Cleaning the Printer Cleaning the Exterior The covers and tray faces of the printer may collect dust and dirt through normal use. Although exterior dirt should not affect printer performance, an occasional exterior cleaning helps maintain the appearance of the printer appearance.
  • Page 91 PageMaster 260N User Guide 4-19 Cleaning the Printer 4. Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of the power cord into the AC outlet. 5. Turn the printer on by pressing [ I ] on the power switch on the right side of the printer.
  • Page 92 4-20 PageMaster 260N User Guide Moving the Printer 1. After removing a paper jam or replacing the toner cartridge, remove any paper scraps from inside the printer and wipe off paper dust with a clean, dry cloth. Moving the Printer Follow the guidelines below when lifting or moving the printer: The printer is very heavy, and should always be lifted by two people.
  • Page 93 PageMaster 260N User Guide 4-21 Storing the Printer for Long Periods of Time 6. Remove the toner cartridge and cover it with an opaque plastic sheet. 7. Move the printer to the new location. 8. Once the printer is in the new location, refer to the Installation Guide included in the origi- nal printer packaging for installation instructions.
  • Page 94 4-22 PageMaster 260N User Guide Storing the Printer for Long Periods of Time...

  • Page 95: Troubleshooting

    Troubleshooting ,Q WKLV &KDSWHU    “About this Chapter” on page 5-2 “Installation Problems” on page 5-2 “Paper Jams” on page 5-4 “Print Image Quality Problems” on page 5-18 “Miscellaneous Problems” on page 5-22 “Warning Messages and Error Messages” on page 5-26 5HY ...
  • Page 96 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKLV &KDSWHU This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display. There are four basic types of printer problems: Installation problems If there is a problem with the printer when you first turn in on, refer to “Installation Prob-...
  • Page 97 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOODWLRQ 3UREOHPV ,QVWDOODWLRQ 3UREOHPV It is common for simple oversights during printer installation to cause problems when you first turn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence of a ready message on the control panel.
  • Page 98 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOODWLRQ 3UREOHPV 1RLVH 6PRNH RU 6PHOO If you notice unusual noise, smoke, or smell after turning the printer on, turn the printer off imme- diately and disconnect it from the AC wall outlet. Use the following procedure to determine the cause of and alleviate the problem: 1.
  • Page 99 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 3DSHU -DPV Paper jams are generally the most common and reoccurring problem encountered when using any printer. Paper may jam anywhere along the paper path—from the paper tray to the output tray. Sensors within the printer constantly monitor paper travel, so when a sheet of paper fails to arrive at a certain point within a specific time, the printer interprets that to mean that the paper has stopped between two sensors along the paper path.
  • Page 100 3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV The most common causes of paper jams are: The printer is not placed on a level surface. The print media does not conform to the specifications. The paper is not loaded correctly in the front paper tray or the cassette. The paper is wrinkled or curled.
  • Page 101 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 2. If the jam occurred while feeding from the front paper tray, remove all paper from the front tray, including any paper that may be jammed inside the tray. 3. If the jam occurred while feeding from the main paper tray, remove the main paper tray.
  • Page 102 3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 4. Remove any jammed or wrinkled paper from the paper tray. 5. Remove any jammed paper from the inside of the paper tray well. 6. If the jam occurred while feeding from Tray 2 or 3, remove the paper tray associated with that feeder and remove any jammed paper.
  • Page 103 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer. 9. If the front tray is open, close it. Then pull on the recessed area on the front cover to open it. 10.
  • Page 104  3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 2. Remove all paper from the front tray. 3. Press the button on the top of the front cover to release the cover, and open the front cover. 4. Remove the toner cartridge from the inside of the printer. 127( 7R SUHYHQW VWDLQV SODFH WKH WRQHU FDUWULGJH RQ D VXUIDFH FRYHUHG ZLWK QHZVSDSHU RU RWKHU GLVSRVDEOH PDWHULDO...
  • Page 105 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 6. Insert the pegs on the sides of the toner cartridge into the channels on the inside of the printer, and push the cartridge into the printer. 7. Close the front cover, pressing on the center of the front cover until it closes securely. &OHDULQJ DQ ( -DP If an E4 error code precedes the error message on the first line of the control panel display, paper has jammed somewhere near the paper exit slot.
  • Page 106  3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 2. Squeeze the tabs on the top rear of the printer and pull the rear cover toward you to open it. 3. If there is paper jammed in the space behind the rear cover, remove it. 4.
  • Page 107 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 5. If there is paper jammed around the fuser unit, lift up the fuser unit release levers on the left and right sides of the fuser and remove the jammed paper. 6. Return the fuser release levers to their original position. 7.
  • Page 108  3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 9. Close the rear cover. &OHDULQJ DQ ( 3DSHU -DP When an E7 error message is shown on the display screen, there is a paper jam in the duplexer. Use the following procedure to clear a duplex paper jam: 1.
  • Page 109 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 3. Remove any jammed paper from the duplex area. 4. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer. 5.
  • Page 110  3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 6. Remove any jammed paper from inside the duplexer unit. 7. Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. 8.
  • Page 111 3DJH0DVWHU 1 8VHU *XLGH  3DSHU -DPV 9. Close the rear cover. &OHDULQJ DQ ( 3DSHU -DP If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this loca- tion: 1.
  • Page 112  3DJH0DVWHU 1 8VHU *XLGH 3DSHU -DPV 3. Close the rear cover of the offset catch tray. 4. Squeeze the latch on the upper part of the rear cover, and pull the cover toward you to open it. If there is paper jammed in the space behind the rear cover, remove it. 127( ,I WKH SDSHU WUD\ LV LQ WKH H[WHQGHG SRVLWLRQ UHPRYH WKH WUD\ EHIRUH RSHQLQJ WKH UHDU FRYHU 5.
  • Page 113 3DJH0DVWHU 1 8VHU *XLGH  3ULQW ,PDJH 4XDOLW\ 3UREOHPV 3ULQW ,PDJH 4XDOLW\ 3UREOHPV When functioning correctly, the printer should produce printed paper that is relatively flat and undamaged, containing a fused image of correct intensity—without streaks, smears, spots, or miss- ing areas.
  • Page 114  3DJH0DVWHU 1 8VHU *XLGH 3ULQW ,PDJH 4XDOLW\ 3UREOHPV 9HUWLFDO EODFN 7KH WRQHU FDUWULGJH LV ROG RU GDPDJHG 5HSODFH WKH WRQHU FDUWULGJH VWUHDNV 5HSHWLWLYH GHIHFWV 7KH SDSHU SDWK LV GLUW\ 3ULQW RXW VHYHUDO EODQN VKHHWV 7KH WRQHU FDUWULGJH LV ROG RU GDPDJHG 5HSODFH WKH WRQHU FDUWULGJH &KDUDFWHU YRLGV 7KH SULQW PHGLD LV RXWVLGH WKH...
  • Page 115 3DJH0DVWHU 1 8VHU *XLGH  3ULQW ,PDJH 4XDOLW\ 3UREOHPV %ODFN SDJH 7KH WRQHU FDUWULGJH LV ROG RU GDPDJHG 5HSODFH WKH WRQHU FDUWULGJH 7KH KLJKYROWDJH SRZHU VXSSO\ PD\ EH GHIHFWLYH &RQWDFW \RXU GHDOHU RU DQ DXWKRUL]HG VHUYLFH SURYLGHU %ODQN SDJH 7KH VHDOLQJ WDSH RI WKH WRQHU FDUWULGJH 3XOO RXW WKH VHDOLQJ WDSH LV QRW SXOOHG RXW 7KH SULQWHU IHHGV WZR RU PRUH VKHHWV...
  • Page 116  3DJH0DVWHU 1 8VHU *XLGH 3ULQW ,PDJH 4XDOLW\ 3UREOHPV 3ORWWHG SULQW 7KH SULQW PHGLD LV RXWVLGH WKH 8VH WKH UHFRPPHQGHG SULQW PHGLD UHFRPPHQGHG VSHFLILFDWLRQV 7KH SULQW PHGLD LV PRLVW 5HPRYH WKH PRLVW PHGLD DQG ORDG QHZ GU\ PHGLD 7KH WRQHU FDUWULGJH LV ROG RU GDPDJHG 5HSODFH WKH WRQHU FDUWULGJH 9HUWLFDO EODQNV 7KH WRQHU FDUWULGJH LV QRW LQVWDOOHG...
  • Page 117 3DJH0DVWHU 1 8VHU *XLGH  3ULQW ,PDJH 4XDOLW\ 3UREOHPV 2WKHU 3ULQW ,PDJH 4XDOLW\ 3UREOHPV The following characteristics define this print image problem: The finished print has a problem that is not identified by any of the other procedures in this manual.
  • Page 118  3DJH0DVWHU 1 8VHU *XLGH 0LVFHOODQHRXV 3UREOHPV 0LVFHOODQHRXV 3UREOHPV Some printer problems may not generate error codes or produce observable print image defects. These miscellaneous problems may effect only the printer or they may effect things outside of the printer, such as the room lights or a nearby radio receiver. This section contains detailed procedures for correcting the following problems: Printer is Inoperative Printer Operates Erratically...
  • Page 119 3DJH0DVWHU 1 8VHU *XLGH  0LVFHOODQHRXV 3UREOHPV 5. Call your service technician. This problem may be caused by a malfunctioning or broken component that requires service. 3ULQWHU 2SHUDWHV (UUDWLFDOO\ The following characteristics define this type of problem: The printer does not function correctly. The printer may go into frequent warm-up.
  • Page 120  3DJH0DVWHU 1 8VHU *XLGH 0LVFHOODQHRXV 3UREOHPV 6. Call your service technician. This problem may be caused by a malfunctioning or broken component that requires service. 3ULQWHU 0DNHV 8QXVXDO 1RLVHV The following characteristics define this type of problem: The printer makes unusual noises or makes more noises than usual either while idle or while printing.
  • Page 121 3DJH0DVWHU 1 8VHU *XLGH  0LVFHOODQHRXV 3UREOHPV 2. Have an electrician check your building wiring. There may be a problem with the AC outlet or the AC wiring in the building that needs the attention of a licensed electrician. 3. Call your service technician. This problem may be caused by a malfunctioning or broken component that requires service.
  • Page 122  3DJH0DVWHU 1 8VHU *XLGH :DUQLQJ 0HVVDJHV DQG (UURU 0HVVDJHV :DUQLQJ 0HVVDJHV DQG (UURU 0HVVDJHV The control panel display shows a warning message or error message when there is a problem with the printer. Some messages indicate routine status conditions such as an empty paper tray, while others indicate that a sheet of paper has jammed in a specific area of the printer.
  • Page 123 3DJH0DVWHU 1 8VHU *XLGH  :DUQLQJ 0HVVDJHV DQG (UURU 0HVVDJHV (UURU 0HVVDJHV The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. (UURU 0HVVDJH (UURU 0HVVDJH 3RVVLEOH &DXVH $FWLRQ /LQH  /LQH  7UD\  0LVVLQJ...
  • Page 124  3DJH0DVWHU 1 8VHU *XLGH :DUQLQJ 0HVVDJHV DQG (UURU 0HVVDJHV (UURU 0HVVDJH (UURU 0HVVDJH 3RVVLEOH &DXVH $FWLRQ /LQH  /LQH  8 526 )DLOXUH &DOO 6HUYLFH 7KH 526 KDV IDLOHG 7XUQ WKH SULQWHU RII WKHQ WXUQ LW RQ ,I WKH SUREOHP UHRFFXUV FRQWDFW DQ 8 )XVHU )DLOXUH &DOO 6HUYLFH 7KH IXVHU KDV IDLOHG...

  • Page 125: Using The Duplexer

    Using the Duplexer ,Q WKLV &KDSWHU    “About this Chapter” on page 6-2 “About the Duplexer” on page 6-2 “Installing the Duplexer” on page 6-2 “Testing the Duplexer” on page 6-5 “Solving Duplexer Problems” on page 6-5 “Removing the Duplexer” on page 6-12 5HY ...
  • Page 126 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH 'XSOH[HU $ERXW WKLV &KDSWHU This chapter provides all of the information necessary to install, use, and maintain the duplexer. $ERXW WKH 'XSOH[HU The duplexer is a customer-installed optional device that enables automatic printing on both sides of a sheet of paper.
  • Page 127 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH 'XSOH[HU Use the following procedure to install the duplexer: 1. Turn the printer off and remove the AC plug from the AC wall outlet. 2. If you are using the paper tray in its extended position, remove the paper tray from the printer.
  • Page 128 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH 'XSOH[HU 4. Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. 5. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer.
  • Page 129 3DJH0DVWHU 1 8VHU *XLGH 7HVWLQJ WKH 'XSOH[HU 7HVWLQJ WKH 'XSOH[HU After installing the duplexer, use the following procedure to make sure it transports paper correctly: 1. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer. 2.
  • Page 130 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 'XSOH[HU 3UREOHPV ,QVWDOODWLRQ 3UREOHPV Simple oversights during installation may cause problems when you first use the duplexer. If the duplexer is inoperative after you have installed it, use the following procedure to check several pos- sible causes.
  • Page 131 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 'XSOH[HU 3UREOHPV 2. Squeeze the tabs on the rear of the printer and pull the rear cover toward you to open it. 3. Remove any jammed paper from the duplex area. 4. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer.
  • Page 132 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 'XSOH[HU 3UREOHPV 5. Push the tabs labelled 1 below out toward the sides of the duplexer, and open the duplexer. 6. Remove any jammed paper from inside the duplexer unit. 7. Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer.
  • Page 133 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 'XSOH[HU 3UREOHPV 8. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer. 9. Close the rear cover. &RUUHFWLQJ 0LVFHOODQHRXV 'XSOH[HU 3UREOHPV Some duplexer problems may not cause an error message and may not interfere with the operation of the printer.
  • Page 134  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 'XSOH[HU 3UREOHPV The following procedure guides you through multiple actions that may solve this duplexer prob- lem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure.
  • Page 135 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ 'XSOH[HU 3UREOHPV If the printer does not operate erratically when the duplexer is not installed, reinstall the duplexer and proceed to the next step. 3. Open and then firmly close all of the doors and covers. Interlock switches monitor the position of printer doors and covers.
  • Page 136  3DJH0DVWHU 1 8VHU *XLGH 5HPRYLQJ WKH 'XSOH[HU 5HPRYLQJ WKH 'XSOH[HU Use the following procedure to remove the duplexer: 1. Turn off the printer and disconnect the AC power cord from the AC wall outlet.. 2. If you are using the paper tray in its extended position, remove the paper tray from the printer.
  • Page 137 3DJH0DVWHU 1 8VHU *XLGH  5HPRYLQJ WKH 'XSOH[HU 4. Pull the duplex unit toward you while sliding the left and right tabs inward, then grasp the recessed areas on the sides of the duplex unit and remove it from the printer. 5.
  • Page 138  3DJH0DVWHU 1 8VHU *XLGH 5HPRYLQJ WKH 'XSOH[HU...
  • Page 139 Using the 550 Sheet Feeder ,Q WKLV &KDSWHU    “About the 550 Sheet Feeder” on page 7-2 “Installing the 550 Sheet Paper Feeders” on page 7-3 “Testing the 550 Sheet Feeder” on page 7-11 “Selecting Print Media” on page 7-11 “Loading Print Media”...
  • Page 140 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH  6KHHW )HHGHU $ERXW WKLV &KDSWHU This chapter provides all of the information necessary to install, use, and maintain the 550 sheet paper feeder option, including procedures for cleaning the feeder and removing paper jams. $ERXW WKH  6KHHW )HHGHU The 550 sheet feeder is an optional single tray paper feeder that attaches under the printer.
  • Page 141 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV Before installing the paper feeder(s), verify that you have received the following items in the paper feeder shipping box:  6KHHW 3DSHU )HHGHU 8QLYHUVDO 3DSHU 7UD\ GEG-99042  7KXPEVFUHZV...
  • Page 142 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 3. Turn the printer off by pressing [ O ] on the power switch on the left front of the unit. 127( ,QVWDOOLQJ WKH SDSHU IHHGHU ZKLOH WKH SULQWHU LV RQ PD\ GDPDJH WKH SULQWHU RU SDSHU IHHGHU 4.
  • Page 143 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 6. Remove the main paper tray from the printer. 7. Align the holes on the bottom of the printer with the pegs on the paper feeder, and lower the printer onto the paper feeder.
  • Page 144 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 10. Insert the feeder paper tray and the main paper tray all the way into the paper feeder, making sure each is properly seated inside the printer. 11. Insert the plug of the power cord into the AC outlet, and turn the printer on by pressing [ I ] on the power switch on the left front of the printer.
  • Page 145 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 2. Place one paper feeder on a sturdy, level surface. 127( 'R QRW PRYH WKH SULQWHU ZKHQ WKH SDSHU IHHGHU LV LQVWDOOHG 3. Align the three holes on the bottom of the upper feeder with the three stubs on the lower feeder, and place the upper paper feeder on top of the lower paper feeder.
  • Page 146 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 5. Turn the printer off by pressing [ O ] on the power switch on the left front of the printer. 6. Disconnect the power cord from the AC outlet and from the printer. 127( ,QVWDOOLQJ WKH SDSHU IHHGHU ZKLOH WKH SULQWHU LV RQ PD\ GDPDJH WKH SULQWHU RU WKH SDSHU IHHGHU 7.
  • Page 147 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 8. Remove the main paper tray from the printer. 9. Lift the printer and lower it onto the two stacked paper feeders, aligning the pegs on the upper paper feeder with the holes on the bottom of the printer. 127( %H VXUH WR ORZHU WKH SULQWHU JHQWO\ &RPSRQHQWV LQVLGH WKH SULQWHU PD\ EH GDPDJHG E\ ORZHULQJ LW TXLFNO\...
  • Page 148  3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH  6KHHW 3DSHU )HHGHUV 11. Load paper into the paper trays for both paper feeders. 12. Insert the paper trays all the way into the paper feeders, making sure each tray is properly seated.
  • Page 149 3DJH0DVWHU 1 8VHU *XLGH  7HVWLQJ WKH  6KHHW )HHGHU 127( ,I DQ HUURU PHVVDJH DSSHDUV RQ WKH FRQWURO SDQHO GLVSOD\ VHH WKH &KDSWHU WLWOHG ³(UURU 0HVVDJHV´ LQ WKH 8VHU 0DQXDO 7HVWLQJ WKH  6KHHW )HHGHU After installing the 550 sheet paper feeder, use the following test procedure to verify that the feeder is operating correctly.
  • Page 150  3DJH0DVWHU 1 8VHU *XLGH 6HOHFWLQJ 3ULQW 0HGLD &RUUHFW 3DSHU 6WRUDJH It is important to store paper correctly prior to placing it in the printer, since improper storage can cause frequent paper jams and poor print quality. Use the following guidelines when storing paper for use in the printer: Store reams of paper on a flat surface, and always store them stacked horizontally.
  • Page 151 3DJH0DVWHU 1 8VHU *XLGH  /RDGLQJ 3ULQW 0HGLD /RDGLQJ 3ULQW 0HGLD /RDGLQJ WKH $/HWWHU/HJDO 3DSHU 7UD\ The 550-sheet universal paper tray has two width guides that are located on the sides of the tray, and one length guide that is located near the center of the tray. These guides allow you to adjust the size of the area that holds paper.
  • Page 152  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ 3ULQW 0HGLD 3. If the paper you are using is longer than A4 (297 cm), press the square green button on the bottom of the paper tray to release the rear of the tray, and pull the tray out to extend it. 4.
  • Page 153 3DJH0DVWHU 1 8VHU *XLGH  /RDGLQJ 3ULQW 0HGLD 5. Verify that the plate has dropped down into the base of the paper tray. If the tray is locked in the up potision, pull the lever near the front of the tray to release the plate, or push the paper tray all the way into the printer and then remove it.
  • Page 154  3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ 3ULQW 0HGLD 7. Squeeze the right width guide, lift it up, and adjust the guides to match the paper width. 8. Squeeze the length guide, lift it up, and adjust the guide to match the paper length. 9.
  • Page 155 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ  6KHHW )HHGHU 3UREOHPV 10. Push the paper tray completely into the printer, making sure the tray is properly seated.. 11. Use the paper level indicator on the front right of the printer to determine when the paper supply is low.
  • Page 156  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ  6KHHW )HHGHU 3UREOHPV ,QWHUSUHWLQJ 3DSHU )HHGHU (UURU 0HVVDJHV The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the 550 sheet paper feeder, the possible cause of the error, and the action to take to correct the problem.
  • Page 157 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ  6KHHW )HHGHU 3UREOHPV resentative or a service technician and report your problem. • If the printer is not operational when the feeder is not attached, refer to Chapter 5: Trou- bleshooting. After correcting the printer problem, return to Chapter 7: Using the 550 Sheet Feeder to reinstall the feeder.
  • Page 158  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ  6KHHW )HHGHU 3UREOHPV 4. Push the paper trays back into the printer and optional feeders. &RUUHFWLQJ 0LVFHOODQHRXV 3DSHU )HHGHU 3UREOHPV Some paper feeder problems may not cause an error message and may not interfere with the opera- tion of the printer.
  • Page 159 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ  6KHHW )HHGHU 3UREOHPV 4. If the 550 sheet feeder is correctly set as an installed option, reload the printer driver software. The printer driver software running on the host computer may be damaged. Reinstalling the software is an easy and inexpensive way to isolate or eliminate the problem.
  • Page 160  3DJH0DVWHU 1 8VHU *XLGH 0DLQWDLQLQJ WKH  6KHHW )HHGHU 1. Remove the paper trays and inspect the inside of the feeder for jammed paper or obviously broken components. Broken components or scraps of paper lodged inside the feeder may be brushing against mov- ing parts and causing the noise.
  • Page 161 3DJH0DVWHU 1 8VHU *XLGH  0DLQWDLQLQJ WKH  6KHHW )HHGHU 2. Remove the paper tray of the feeder that you intend to clean and set it on a flat level surface. 3. Pull the metal stopper plate down. 4. Unclip the retaining tabs on the end of the feed roll and nudger roll, and remove the rolls from their shafts.
  • Page 162  3DJH0DVWHU 1 8VHU *XLGH 0DLQWDLQLQJ WKH  6KHHW )HHGHU 5. Push the new feed roll and nudger roll onto their shafts until the retaining tabs click into place. Make sure the tabs are toward the right side of the printer. 6.
  • Page 163 3DJH0DVWHU 1 8VHU *XLGH  0DLQWDLQLQJ WKH  6KHHW )HHGHU 7. Press the locks on the left and right of the retard roll inside the paper tray, and lift the lever to open the retard roll cover. 8. Unclip the retaining tab on the retard roll and remove it from the shaft.
  • Page 164  3DJH0DVWHU 1 8VHU *XLGH 0DLQWDLQLQJ WKH  6KHHW )HHGHU 9. Push the new retard roll onto the shaft until the retaining tab clicks into place. Make sure the retaining tab is toward the right side of the printer. 10. Close the retard roll cover.
  • Page 165 3DJH0DVWHU 1 8VHU *XLGH  5HPRYLQJ WKH  6KHHW )HHGHU 11. Grasp the paper tray with both hands and insert it into the paper tray well on the printer. 12. Push the paper tray all the way into the printer, making sure the tray is properly seated. 5HPRYLQJ WKH  6KHHW )HHGHU Use the following procedure to remove the 550 sheet feeder: 1.
  • Page 166  3DJH0DVWHU 1 8VHU *XLGH 5HPRYLQJ WKH  6KHHW )HHGHU 2. Disconnect the power cord from the AC outlet. &$87,21 5HPRYLQJ RU LQVWDOOLQJ WKH SDSHU IHHGHU ZKLOH WKH SULQWHU LV RQ PD\ GDPDJH WKH SULQWHU RU SDSHU IHHGHU 3. Close the front tray and remove any printed sheets from the paper output tray. 4.
  • Page 167 3DJH0DVWHU 1 8VHU *XLGH  0RYLQJ WKH  6KHHW )HHGHU 5. Remove the three screws that secure the printer to the paper feeder. 6. Lift the printer to remove it from the feeder. 0RYLQJ WKH  6KHHW )HHGHU When moving the printer a short distance, you may leave the 550 sheet paper feeder attached. However, when moving the printer a long distance, please remove the 550-sheet paper feeder to avoid damaging either the printer or the feeder.
  • Page 168  3DJH0DVWHU 1 8VHU *XLGH 0RYLQJ WKH  6KHHW )HHGHU 0RYLQJ WKH 3ULQWHU DQG  6KHHW )HHGHU D /RQJ 'LVWDQFH Use the following procedure to move the printer and 550 sheet feeder a long distance: 1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. 2.

  • Page 169: Using The Envelope Feeder

    Using the Envelope Feeder ,Q WKLV &KDSWHU    “About this Chapter” on page 8-2 “About the Envelope Feeder” on page 8-2 “Installing the Envelope Feeder” on page 8-2 “Testing the Envelope Feeder” on page 8-4 “Selecting Print Media” on page 8-4 “Loading the Envelope Feeder”...
  • Page 170 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH (QYHORSH )HHGHU $ERXW WKLV &KDSWHU This chapter provides all of the information necessary to install, use, and maintain the envelope feeder, including procedures for removing paper jams. $ERXW WKH (QYHORSH )HHGHU The Envelope Feeder is an optional single-tray feeder that attaches to the front of the printer. The tray holds 50 to 100 envelopes or postcards, depending on the type of media.
  • Page 171 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH (QYHORSH )HHGHU 127( ,QVWDOOLQJ WKH HQYHORSH IHHGHU ZKLOH WKH SULQWHU LV RQ PD\ GDPDJH WKH SULQWHU RU WKH HQYHORSH IHHGHU 2. Remove the envelope feeder from its packaging and place it on a level surface. Remove any cardboard inserts and packing tape.
  • Page 172 3DJH0DVWHU 1 8VHU *XLGH 7HVWLQJ WKH (QYHORSH )HHGHU 7HVWLQJ WKH (QYHORSH )HHGHU After installing the envelope feeder, use the following test procedure to verify that the feeder is oper- ating correctly. 1. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer. 2.
  • Page 173 3DJH0DVWHU 1 8VHU *XLGH  6HOHFWLQJ 3ULQW 0HGLD Is an envelope that has metal clasps Is a sheet of labels that has the backing sheet exposed between individual labels &RUUHFW 3DSHU 6WRUDJH It is important to store paper correctly prior to placing it in the printer, since improper storage can cause frequent paper jams and poor print quality.
  • Page 174 3DJH0DVWHU 1 8VHU *XLGH /RDGLQJ WKH (QYHORSH )HHGHU /RDGLQJ WKH (QYHORSH )HHGHU Use the following procedure to load envelopes into the envelope feeder: 1. If you are planning to use large size envelopes, pull out the extension at the end of the paper tray.
  • Page 175 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ (QYHORSH )HHGHU 3UREOHPV 4. Adjust the paper guide to the size of the envelopes or postcards you are using. 6ROYLQJ (QYHORSH )HHGHU 3UREOHPV When there is a problem with the envelope feeder, the printer control panel displays an error code and error message.
  • Page 176 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ (QYHORSH )HHGHU 3UREOHPV 2. Squeeze the tabs on the rear cover and pull the cover toward you to open it. 3. Lift up the fuser release levers at the left and right side of the fuser unit. 4.
  • Page 177 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ (QYHORSH )HHGHU 3UREOHPV 5. Store the caps in the holes provided on the inside of the rear cover. 6. Close the rear cover. ,QWHUSUHWLQJ (QYHORSH )HHGHU (UURU 0HVVDJHV The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components.
  • Page 178  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ (QYHORSH )HHGHU 3UREOHPV &RUUHFWLQJ 0LVFHOODQHRXV (QYHORSH )HHGHU 3UREOHPV Some envelope feeder problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sections to check the possible causes of the specific problem.
  • Page 179 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ (QYHORSH )HHGHU 3UREOHPV )HHGHU 2SHUDWHV (UUDWLFDOO\ The following characteristics define this envelope feeder problem: The envelope feeder does not function correctly. The envelope feeder does not feed paper, or feeds paper without a request. The control panel does not display an error code.
  • Page 180  3DJH0DVWHU 1 8VHU *XLGH 0DLQWDLQLQJ WKH (QYHORSH )HHGHU 0DLQWDLQLQJ WKH (QYHORSH )HHGHU The envelope feeder requires very little maintenance; however, with normal use you will need to perform some routine maintenance tasks such as cleaning the envelope feeder. &OHDQLQJ WKH ([WHULRU RI WKH (QYHORSH )HHGHU Through normal use the exterior of the envelope feeder may become dirty or stained with toner.
  • Page 181 Using the Offset Catch Tray ,Q WKLV &KDSWHU    “About this Chapter” on page 9-2 “About the Offset Catch Tray” on page 9-2 “Installing the Offset Catch Tray” on page 9-3 “Testing the Offset Catch Tray” on page 9-7 “Solving Offset Catch Tray Problems”...
  • Page 182 3DJH0DVWHU 1 8VHU *XLGH $ERXW WKH 2IIVHW &DWFK 7UD\ $ERXW WKLV &KDSWHU This chapter provides all of the information necessary to install, use, and maintain the Offset Catch Tray, including procedures for cleaning and removing paper jams. $ERXW WKH 2IIVHW &DWFK 7UD\ The offset catch tray is an optional output tray that attaches to the top rear of the printer and can hold up to 500 printed sheets, and also sorts printed sheets using an offset.
  • Page 183 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH 2IIVHW &DWFK 7UD\ 0DMRU &RPSRQHQWV RI WKH 2IIVHW &DWFK 7UD\ The following illustration shows the major components of the offset catch tray:. 2XWSXW 7UD\ 3DSHU 6WRS 3DSHU *XLGH )LWWLQJ )LJXUH  2IIVHW &DWFK 7UD\ 0DMRU &RPSRQHQWV ,QVWDOOLQJ WKH 2IIVHW &DWFK 7UD\ Before installing the offset catch tray, remove it from its packaging and verify that you have received an offset catch tray and that it is in good condition.
  • Page 184 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH 2IIVHW &DWFK 7UD\ 127( ,QVWDOOLQJ WKH RIIVHW FDWFK WUD\ ZKLOH WKH SULQWHU LV RQ PD\ GDPDJH WKH SULQWHU RU WKH RIIVHW FDWFK WUD\ Squeeze the latch on the top left of the rear cover to release the cover, then open the rear cover by pulling down on the top of the cover.
  • Page 185 3DJH0DVWHU 1 8VHU *XLGH  ,QVWDOOLQJ WKH 2IIVHW &DWFK 7UD\ Push up on the top cover tabs to release the top cover, and lift it off of the printer. Lower the offset catch tray onto the printer while inserting the stub at the front of the offset catch tray into the hole on the top of the printer.
  • Page 186 3DJH0DVWHU 1 8VHU *XLGH ,QVWDOOLQJ WKH 2IIVHW &DWFK 7UD\ Close the rear cover. Lift up the paper guide and open the offset tray. Pull the tray all the way out and lift the paper stop.
  • Page 187 3DJH0DVWHU 1 8VHU *XLGH  7HVWLQJ WKH 2IIVHW &DWFK 7UD\ Push the tray in until it matches the size of paper that will be printed. Insert the plug of the power cord into the AC outlet and turn the printer on by pressing [ I ] on the power switch on the front left of the printer.
  • Page 188 3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 2IIVHW &DWFK 7UD\ 3UREOHPV ,QWHUSUHWLQJ 2IIVHW &DWFK 7UD\ (UURU 0HVVDJHV The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the offset catch tray, the possible cause of the error, and the action to take to correct the problem.
  • Page 189 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ 2IIVHW &DWFK 7UD\ 3UREOHPV &OHDULQJ DQ 2IIVHW &DWFK 7UD\ 3DSHU -DP If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this loca- tion: Pull on the recessed area on the rear of the offset catch tray to open the rear cover.
  • Page 190  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 2IIVHW &DWFK 7UD\ 3UREOHPV 127( ,I WKH PDLQ SDSHU WUD\ LV LQ WKH H[WHQGHG SRVLWLRQ UHPRYH WKH WUD\ EHIRUH RSHQLQJ WKH UHDU FRYHU Close the rear cover. &RUUHFWLQJ 0LVFHOODQHRXV 2IIVHW &DWFK 7UD\ 3UREOHPV Some offset catch tray problems may not cause an error message and may not interfere with the operation of the printer.
  • Page 191 3DJH0DVWHU 1 8VHU *XLGH  6ROYLQJ 2IIVHW &DWFK 7UD\ 3UREOHPV The following procedure guides you through multiple actions that may solve this offset catch tray problem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure.
  • Page 192  3DJH0DVWHU 1 8VHU *XLGH 6ROYLQJ 2IIVHW &DWFK 7UD\ 3UREOHPV 2IIVHW &DWFK 7UD\ 0DNHV 8QXVXDO 1RLVHV The following characteristics define this offset catch tray problem: The offset catch tray makes unusual noises or makes more noise than usual either while idle or while printing.
  • Page 193 3DJH0DVWHU 1 8VHU *XLGH  0DLQWDLQLQJ WKH 2IIVHW &DWFK 7UD\ 0DLQWDLQLQJ WKH 2IIVHW &DWFK 7UD\ The offset catch tray requires very little maintenance; however, with normal use you will need to perform some routine maintenance tasks such as cleaning. &OHDQLQJ WKH ([WHULRU RI WKH 2IIVHW &DWFK 7UD\ Through normal use the exterior of the offset catch tray may become dirty or stained with toner.
  • Page 194  3DJH0DVWHU 1 8VHU *XLGH 5HPRYLQJ WKH 2IIVHW &DWFK 7UD\ Push the paper stop into the output tray. Lift the paper guide and fold up the output tray. Turn the printer off by pressing [ O ] on the power switch on the front left of the printer, and disconnect the power cord from the AC outlet.
  • Page 195 3DJH0DVWHU 1 8VHU *XLGH  5HPRYLQJ WKH 2IIVHW &DWFK 7UD\ Squeeze the latch on the upper left of the rear cover of the printer, and pull the cover toward you to open it. Press the tabs on the rear of the offset catch tray to release it and lift it off of the printer. Replace the top cover of the printer.
  • Page 196  3DJH0DVWHU 1 8VHU *XLGH 0RYLQJ WKH 2IIVHW &DWFK 7UD\ Close the rear cover of the printer. 0RYLQJ WKH 2IIVHW &DWFK 7UD\ 0RYLQJ WKH 2IIVHW &DWFK 7UD\ D 6KRUW 'LVWDQFH Use the following procedure to move the offset catch tray a short distance: Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
  • Page 197 3DJH0DVWHU 1 8VHU *XLGH  0RYLQJ WKH 2IIVHW &DWFK 7UD\ Repack the offset catch tray components in the original packaging. Once the offset catch tray is in the new location, refer to “Installing the Offset Catch Tray” on page 9-3.
  • Page 198  3DJH0DVWHU 1 8VHU *XLGH 0RYLQJ WKH 2IIVHW &DWFK 7UD\...
  • Page 199 Optional Extended Features In this Chapter . . . • See “Installing DRAM Memory DIMMS” on page 10-2. See “Installing the Hard Disk Option " on page 10-5. • • See “Installing the User FLASH DIMM Module” on page 10-9. •...

  • Page 200: Installing Dram Memory Dimms

    Installing DRAM Memory DIMMs Installing DRAM Memory DIMMs Removing Printer Side Cover 1. Ensure that the printer power switch is set to the OFF [ O ] position and unplug the power cord from the AC outlet. 2. Loosen the thumbscrews at the top and bottom of the left side cover by turning them in a counter-clock- wise direction.
  • Page 201 Installing DRAM Memory DIMMs Installing SDRAM MEMORY DIMMs on the Controller Assembly CAUTION: ESD-sensitive precautions should be observed when installing the SDRAM Mem- ory DIMM. 1. Carefully insert a SDRAM DIMM in any available SDRAM DIMM slot at a vertically as shown below. When properly seated, gently push down until the DIMM snaps and locks into place.
  • Page 202 Installing DRAM Memory DIMMs 2. Slide the side cover towards the front of the printer to install it. 3. Tighten both thumbscrews in a clockwise direction. 4. Connect the power cord to the wall outlet and turn the printer power switch to the ON [ I ] position.
  • Page 203 Installing the Hard Disk Option About this Chapter This chapter explains the procedure for installation of the Hard Disk option. Installing the Hard Disk Option Carefully review the safety precautions in the front of this guide before starting this installa- tion procedure.
  • Page 204 Installing the Hard Disk Option 4. Slide the cover towards the rear of the printer and then downwards to remove it. 5. Locate the area of the controller identified as “Hard Disk” Disk Drive Align the hard disk within the designated area and gently move up to ensure the 50-pin male connector of the hard disk is connected to the 50-pin female connector on the controller assembly.
  • Page 205 Installing the Hard Disk Option 7. The hole in the hard disk supporting bracket should be aligned with the hole in the control- ler. Insert the plastic rivet through the aligned holes. Disk Drive 8. Insert the top part of the left side cover into the printer. Ensure the locking tab aligns with the hole in the printer’...
  • Page 206 Installing the Hard Disk Option 9. Slide the side cover towards the front of the printer to install it. 10. Tighten both thumbscrews in a clockwise direction. 11. First, connect the power cord to the wall outlet, and then turn the printer power switch to the ON [I] position.
  • Page 207 Installing the user FLASH DIMM Module About this Chapter This chapter explains the procedure for installing the user FLASH DIMM Module. Installing the user FLASH DIMM Module This section explains the procedure for installing the user FLASH DIMM Module on the controller assembly in the printer.
  • Page 208 Installing the user FLASH DIMM Module 2. Loosen the thumbscrews at the top and bottom of the left side cover by turning them in a counter-clockwise direction. Slide the cover towards the rear of the printer and then downwards to remove it. Installing the user FLASH DIMM on the Controller Assembly CAUTION: ESD-sensitive precautions should be observed when installing the FLASH DIMM...
  • Page 209 Installing the user FLASH DIMM Module 1. Carefully insert the optional user FLASH DIMM module in user FLASH DIMM vertically as shown below. When properly seated, gently push down until the DIMM snaps and locks into place. Replacing the Printer Side Cover 1.
  • Page 210 Installing the user FLASH DIMM Module 2. Slide the side cover towards the front of the printer to install it. 3. Tighten both thumbscrews in a clockwise direction.
  • Page 211 Installing the user FLASH DIMM Module 4. Connect the power cord to the wall outlet and turn the printer power switch to the ON [ I ] position.

  • Page 212: Using The Hard Disk Option And User Flash Dimm Module

    10-14 PageMaster 260N User Guide Using the Hard Disk Option and User Flash DIMM Module Using the Hard Disk Option and User Flash DIMM Module This section discusses the available control panel menus when the Hard Disk option is installed.
  • Page 213 PageMaster 260N User Guide 10-15 Using the Hard Disk Option and User Flash DIMM Module Using the Disk Menu Manipulation of files stored on the hard disk option can be accomplished using the Disk Menu. Disk Menu Print Delete Format Disk...
  • Page 214 10-16 PageMaster 260N User Guide Using the Hard Disk Option and User Flash DIMM Module Using the FLASH SIMM or Hard Disk Option as a PostScript Device In order to allow PostScript programs to access the FLASH SIMM and/or hard disk options, a full implementation of a PostScript storage device is provided.
  • Page 215 PageMaster 260N User Guide 10-17 Using the Power-On Files Feature - LogicalSize - Writeable - BlockSize - Searchable - SearchOrder - Type - Mounted - HasNames - PhysicalSize - InitializeAction - Free - Removable Warmstart.ps and Sys/Start Files When either or both the FLASH SIMM or hard disk options are installed, there are two features which provide support for automatic execution of a PostScript program during power-on initializa- tion.
  • Page 216 10-18 PageMaster 260N User Guide Extended Features Using the Hard Disk or User Flash Option Power-on files can contain either PCL or PostScript language content. Examples of power-on files include soft fonts, and macro/overlay definitions. The FLASH DIMM can store approximately 8MB of file storage, the hard disk drive storage depends on the size of the drive that is installed in your printer.
  • Page 217 PageMaster 260N User Guide 10-19 Extended Features Using the Hard Disk or User Flash Option 1. Press the Printing Properties button printer icon. 2. Click on the Printing Preferences button. 3. Click on the Paper Quality button and then the Advanced button.
  • Page 218 10-20 PageMaster 260N User Guide Extended Features Using the Hard Disk or User Flash Option 4. Click on the Copy Count button to enter the number of copies and make sure the Collate button is checked. 5. Click to OKAY button and your printer driver is set to collate the number of copies speci- fied.
  • Page 219 PageMaster 260N User Guide 10-21 Extended Features Using the Hard Disk or User Flash Option To access the Saved Jobs on your desktop, go to the Start menu, left click on Settings, left click on Printers, and then click on your printer driver icon, right click and follow the menu to the Proper- ties menu.
  • Page 220 10-22 PageMaster 260N User Guide Extended Features Using the Hard Disk or User Flash Option 3. Now scroll down to the Job Type Section of the menu. 4. When you click on Job Type, three job types are available. Normal, Saved, and Private.
  • Page 221 PageMaster 260N User Guide 10-23 Extended Features Using the Hard Disk or User Flash Option 5. If you want to Save your print job, enter a name you want to save the job as and it will be saved under User ID folder listed. You can change the User ID in this menu also.
  • Page 222 10-24 PageMaster 260N User Guide Extended Features Using the Hard Disk or User Flash Option 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Job Library Menu” is shown on the second line of the display.
  • Page 223 PageMaster 260N User Guide 10-25 Extended Features Using the Hard Disk or User Flash Option Menu Submenus Procedure for Changing Setting Job Name 1. If an incorrect PIN is entered, press PREVIOUS to INCORRECT PIN re-enter the correct PIN. Job Name 1.

  • Page 224: About This Chapter

    10-26 PageMaster 260N User Guide I nstalling the RS-232C/RS-422 Serial Interface About this Chapter This chapter explains the procedure for installing the RS-232C/RS-422 Serial Interface option. Installing the RS-232C/RS-422 Serial Interface 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure.
  • Page 225 PageMaster 260N User Guide 10-27 4. Slide the cover towards the rear of the printer and then downwards to remove it. 5. Turning thumbscrews counter-clockwise, remove the blank metal plate covering one of the avail- able network ports on the controller bracket.
  • Page 226 10-28 PageMaster 260N User Guide Installing the RS-232C/RS-422 Serial Interface 6. While aligning the front bracket of the serial interface assembly to the two respective thumbscrews on the controller assembly bracket, firmly seat the 80-pin male connector on the underside of the interface to the 80-pin female connector on the controller assembly.
  • Page 227 PageMaster 260N User Guide 10-29 8. Insert the top part of the left side cover into the printer. Ensure the locking tab aligns with the hole in the printer’s side. 9. Slide the side cover towards the front of the printer to install it.
  • Page 228 10-30 PageMaster 260N User Guide Installing the RS-232C/RS-422 Serial Interface 11. Connect the power cord to the wall outlet and turn the printer power switch to the ON [ I ] position. The installation of your RS-232C/RS-422 serial interface option in your 26 page-per-minute printer is now complete.
  • Page 229 PageMaster 260N User Guide 10-31 Using the RS-232C/RS-422 Serial Interface” Using the RS-232C/RS-422 Serial Interface Control Panel MENU structure When the serial interface is installed, the printer control panel menu structure is enhanced as shown in this table. The shaded areas denote additional features and settings relevant to the RS-232C/RS-422 interface.
  • Page 230 10-32 PageMaster 260N User Guide Using the RS-232C/RS-422 Serial Interface” None Even DTR Ready/Busy DTR Onl/Offl DTR Error RTS Ready/Busy RTS Onl/Offl RTS Error XON Ready/Busy XON Onl/Offl XON Error DTR Polarity High RTS Polarity High Robust XON PS Menu...
  • Page 231 PageMaster 260N User Guide 10-33 Using the RS-232C/RS-422 Serial Interface” Interpreter AVAILABLE SELECTIONS Auto Switch Postscript 3 DEFAULT Auto Switch Format AVAILABLE SELECTIONS Normal Binary DEFAULT Serial Mode AVAILABLE SELECTIONS RS232 RS422 DEFAULT RS232 Baud Rate AVAILABLE SELECTIONS 1200 2400...
  • Page 232 10-34 PageMaster 260N User Guide Using the RS-232C/RS-422 Serial Interface” DTR Ready/Busy AVAILABLE SELECTIONS DEFAULT DTR Onl/Offl AVAILABLE SELECTIONS DEFAULT DTR Error AVAILABLE SELECTIONS DEFAULT RTS Ready/Busy AVAILABLE SELECTIONS DEFAULT RTS Onl/Offl AVAILABLE SELECTIONS DEFAULT RTS Error AVAILABLE SELECTIONS DEFAULT...
  • Page 233 PageMaster 260N User Guide 10-35 Using the RS-232C/RS-422 Serial Interface” XON Error AVAILABLE SELECTIONS DEFAULT DTR Polarity AVAILABLE SELECTIONS High DEFAULT High RTS Polarity AVAILABLE SELECTIONS High DEFAULT High Robust XON AVAILABLE SELECTIONS DEFAULT Disabling the Serial Interface The following selection becomes available within the PORT submenu of the INTERFACE menu when the RS-232C/RS-422 serial interface is installed.
  • Page 234 10-36 PageMaster 260N User Guide Using the RS-232C/RS-422 Serial Interface” RS-232C Serial Cable Pin Assignments Eight pins of the 25-pin serial cable are utilized for the RS-232C standard: Pin No. Signal Direction Description Frame Ground Transmit Data Receive Data Request To Send...
  • Page 235 PageMaster 260N User Guide 10-37 Using the RS-232C/RS-422 Serial Interface” and where x indicates the network slot where the serial interface is installedand where y reflects the error number as shown below: Error No. Description Action Required Overrrun Error Verify that all DTS, RTS and XON settings within the SERIAL SETUP menu are configured correctly.
  • Page 236 10-38 PageMaster 260N User Guide Using the Custom Paper Size Feature • The printer model. • The type of host computer you are using. • The type and version of operating system you are using. • The application and version you are using.
  • Page 237 PageMaster 260N User Guide 10-39 Using the Custom Paper Size Feature 9. Press NEXT or PREVIOUS to increase or decrease each digit of the three-digit number to set the width of your paper. When the width of paper is correct, press the SELECT button.
  • Page 238 10-40 PageMaster 260N User Guide Using the Custom Paper Size Feature 3. Click on the Advanced button. 4. Click on the Paper Size button.
  • Page 239 PageMaster 260N User Guide 10-41 Using the Custom Paper Size Feature 5. Scroll down to Custom Page Size and click. 6. Then enter the width and height of your custom paper size. 7. Click the OKAY button until you exit out of the driver menu. You are now ready to print...
  • Page 240 Safety Notes and Regulatory Compliance ,Q WKLV $SSHQGL[    “About this Appendix” on page A-2 “Safety Notes” on page A-2 “Regulatory Compliance” on page A-2 5HY ...
  • Page 241 3DJH0DVWHU 1 8VHU *XLGH 6DIHW\ 1RWHV $ERXW WKLV $SSHQGL[ This appendix lists important safety precautions and identifies the applicable regulatory compli- ances of your printer. 6DIHW\ 1RWHV Be sure to switch off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance.
  • Page 242 3DJH0DVWHU 1 8VHU *XLGH 5HJXODWRU\ &RPSOLDQFH (0& &RPSOLDQFH &ODVV % (TXLSPHQW This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 243 3DJH0DVWHU 1 8VHU *XLGH 5HJXODWRU\ &RPSOLDQFH...

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