Troubleshooting - LG LY76 Series Owner's Manual

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TROUBLESHOOTING

TROUBLESHOOTING
The software version can be updated for improvement in performance.Customer needs to ensure the
compatibility of customer's equipment with LGE software. If needed, please consult with LGE and upload
revised software version according to the guidance provided by LGE.
Problem
Cannot control the
y
TV with the remote
y
control.
y
No image display
y
and no sound is
y
produced.
y
The TV turns off
y
suddenly.
y
When connecting to
y
the PC (RGB/HDMI
y
DVI), 'No signal' or
y
'Invalid Format' is
displayed.
Solution
Check the remote control sensor on the product and try again.
Check if there is any obstacle between the product and the remote control.
Check if the batteries are still working and properly installed (
Check if the product is turned on.
Check if the power cord is connected to a wall outlet.
Check if there is a problem in the wall outlet by connecting other products.
Check the power control settings. The power supply may be interrupted.
Check if the Automatic Standby (Depending on model) / Sleep Timer / Time
Power Off is activated in the TIME settings.
Turn the TV off/on using the remote control.
Reconnect the RGB/HDMI cable.
Restart the PC with the TV on.
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