IOGear BOSS GNS1000 GNS1000 GNS1000 User Manual

(broadband office storage server) a network server appliance (nsa).
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(Broadband Office Storage Server)
a Network Server Appliance (NSA)
User Manual


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   Summary of Contents for IOGear BOSS GNS1000 GNS1000 GNS1000

  • Page 1

    BOSS™ (Broadband Office Storage Server) a Network Server Appliance (NSA) User Manual ®...

  • Page 2

    Apple Computer, Inc. Classic is a registered trademark, licensed to Apple Computer, Inc. Finder is a trademark of Apple ® Computer, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes no warranty of any kind with regards to the information presented in this document.

  • Page 3: Table Of Contents

    Package Content and System Requirements Overview Features Benefits and Key Features 1. Pictorial Introduction 1.1 Front View 1.2 Back View 2. Installation 2.1 Hardware Installation 2.2 Check your Computer First 2.3 Connecting to the Web-Based Manager 2.4 Web-Based Manager – Basic 3.

  • Page 4: Table Of Contents

    Table of Contents 4.2 IP Alias 4.3 Multiple NAT 4.4 Route Settings 4.5 DDNS 5. FireWall Settings 5.1 Virtual Server Settings 5.2 URL Filter Setup 5.3 IP Filter Setup 5.4 Denial of Service 6. VPN Settings 6.1 IP Sec Settings 6.2 PPTP Settings 7.

  • Page 5: Table Of Contents

    8.3 File Sharing 9. System Management 9.1 Administrator Settings 9.2 Event Report Settings 9.3 Firmware Update 9.4 Time Settings 9.5 SNMP 10. System Report 10.1 System Information 10.2 System Log 10.3 URL Log 10.4 DHCP Lease Report Care and Handling Troubleshootoing Technical Support Appendix...

  • Page 6: Package Content And System Requirements

    Package Content and System Requirements This package contains: • 1 Network Server Appliance • 1 Power Adapter and Cable • 1 Ethernet cable (CAT5) • 1 User Manual • 1 Quick Start Guide • 1 Warranty/Registration Card System Requirements: Macintosh Users: •...

  • Page 7: Overview

    Overview This chapter introduces the specifications, features, and benefits of the BOSS™ network server appliance. The Integrated server services such as a Network Address Translator (NAT), Virtual Private Network (VPN), SPI Firewall, and File Server make this one of the most sophisticated server appliances on the market today. The BOSS™...

  • Page 8: Features

    Features Connection Sharing • Flexible Address Space for NAT service • IP Alias • Multiple NAT Virtual Private Network • 20 IPSec Tunnels Available • PPTP Server / Client Firewall • SPI (Stateful Packet Inspection) • Prevent Denial of Service (DoS) Attacks •...

  • Page 9: Benefits And Key Features

    Benefits and Key Features Virtual Private Network (VPN) With Virtual Private Network, an enterprise can establish a dedicated tunnel among branch offices and/or mobile employees. All data is encrypted and decrypted via the pre-defined dedicated tunnel. This prevents hackers from stealing private information in the public network. With this functionality, any sub-network can be grouped as though it is in the same network.

  • Page 10

    Benefits and Key Features Auto Switching of Cable Type Two types of cables, straight through and crossed-over, are used to connect Ethernet devices. In the past, network managers needed to maintain the two types of cables or customize them as needed. The BOSS™ uses new innovative technology that auto-detects which type of cable is being used and adjusts the ports accordingly.

  • Page 11

    Benefits and Key Features proxy server as well. Users of the public network outside the company can access only the DMZ host. The DMZ may typically also have the company’s Web pages so these could be served to the outside world. However, the DMZ provides access to no other company data.

  • Page 12: Pictorial Introduction, Front View

    Pictorial Introduction Front View System Activity LEDs LEDs : Link/Activity LEDs for each Ethernet Port, Power LED, Packet Transmit/Receive LEDs Hard Disk Activity Light Power Light...

  • Page 13: Back View

    Back View Power Jack Power Button WAN port : 10/100 Mbps WAN port MDI/MDIX switch 4 LAN ports : 10/100 Mbps Reset Button Pictorial Introduction...

  • Page 14

    Pictorial Introduction WAN Port The WAN port is used to connect to an ADSL/Cable modem for linking to the Internet. WAN MDI/MDIX Switch The WAN MDI/MDIX switch (MDI= hub or modem side; MDIX= computer or server side) is used to adjust the cable connection of the WAN port.

  • Page 15: Installation, Hardware Installation

    This chapter will give you brief instructions on how to install the product. In section 2.1, we will configure the hardware part of the BOSS™ step by step. In section 2.2, we will check whether the IP address of your computer is assigned by DHCP.

  • Page 16

    Installation Connect the included power adapter to the power socket on the BOSS™ and then plug the power adapter into a wall outlet. Turn on the BOSS™. If the link LED of the WAN port is not ON, switch the WAN MDI/MDIX switch to the alternate setting. The hardware installation is now complete.

  • Page 17

    Installation Figure 2.2a Figure 2.2b...

  • Page 18: Connecting To The Web-based Manager

    Installation Figure 2.2c 2.3 Connecting to the Web-Based Manager Please follow these steps to connect to the web- based manager: Open Internet Explorer on the computer that is DIRECTLY connected to the BOSS™. Type “” in the address field, then press the Enter key.

  • Page 19

    Installation Figure 2.3a Figure 2.3b...

  • Page 20: Web-based Manager – Basic

    Installation 2.4 Web-Based Manager – Basic Settings Start to configure your network environment by clicking Basic Settings in the left menu. The Basic Settings page is shown as (Figure 2.4a). Figure 2.4a...

  • Page 21

    Installation The Basic Settings page contains, Internal Network Interface, Domain Name Server, and External Net- work Interface. We describe these settings in detail in the following sections. You must click the Apply button after you finish inputting the settings. You will see a rebooting window as Figure 2.4b.

  • Page 22

    Installation How the Router Works The router implements an IP-sharing feature. With only one physical IP address to access the Internet it is impossible for all computers within the home or office network to use the same IP address to gain access to the Internet at the same time.

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    Installation According to the default settings, we will assign the LAN to network “” You can add more detailed configurations later in section 4.1 DHCP Server settings. For the Network Address Translation (NAT) application, the private network address should be set in the following address range reserved by the Internet Assigned Numbers Authority (IANA).

  • Page 24

    Installation Class A Class B Class C Class Domain Name Server Your ISP may require a DNS (Domain Name Server) address. Please contact your ISP (cable or DSL provider) for the needed DNS addresses. Once obtained, please enter the information into the DNS section of the Basic Settings menu.

  • Page 25

    Installation External Network Interface External network interface includes ADSL/PPPoE, DHCP Client and Fixed IP Address settings. You must choose one of three ways to configure the external network interface. They are illustrated as follows: Example 1: If you are connecting through a fixed IP address from the ISP. (Cable modem users) Example 2: If you are connecting through a dynamic IP address from the ISP.

  • Page 26

    Installation Example 1: Fixed IP Address Settings If you have a fixed IP address obtained from your ISP to access the Internet, please follow the steps below: 1. Select the Fixed IP Address radio button. 2. Enter the Public IP Address. 3.

  • Page 27

    Installation Example 2: DHCP Client If you have a dynamic IP address provided by your ISP to access the Internet, please select the DHCP Client radio button. Once the external IP address is obtained via the DHCP protocol, there is no need to give an External IP Address, External Gateway Address, or Netmask.

  • Page 28

    Installation Example 3: ADSL Connection Most ADSL connections do not give you a fixed IP address. In this case, you must enter the user name and password provided by your ISP for authentication. Please follow the steps below. Please select the ADSL/PPPoE radio button. In ADSL/PPPoE Setting: Enter the User Name and Password.

  • Page 29

    After completing your configuration, each time the BOSS™ boots, it will try to connect with your ISP and the ISP will assign the BOSS™ an external IP address. If you would like to connect immediately, you can click on the Connect symbol. Once successfully connected, the Status field should reflect this. If the Status is still the same, check to make sure that the username, password, cables, etc.

  • Page 30: Overview Of Configuration Menu

    Configuration Hierarchies Configuration Hierarchies and Power Management This chapter gives you an overview of all the configuration options available. The BOSS™ is a multifunction product. Section 3.1 explains the corresponding settings for each function. Section 3.2 describes the power management in detail. 3.1 Overview of Configuration Menu There are eight main categories in configuration menu, Basic settings, Network settings, Firewall...

  • Page 31: Power Management

    3.2 Power Management We divided the power management function into three parts. There are Power Down, Wake on LAN, and Hard Disk Standby. We describe each part below in detail. Power Down You can turn the power down in several ways: •...

  • Page 32

    Power Management Wake On LAN (WOL) The WOL function allows remote users on the network to turn on the BOSS™. Please note that the power adapter is connected to the BOSS™ and plugged into a power outlet. Hard Disk Standby If the hard disk is idle for a while, it can enter Standby Mode to reduce the consumption of power.

  • Page 33: Network Settings

    Network Settings To Configure Your Network Settings When you select Network Settings in the left menu of the web page, five configuration options appear: DHCP Server, IP Alias, Multiple NAT, Route Settings and DDNS. Please refer to the corresponding section for these configurations.

  • Page 34: Dhcp Server

    Network Settings 4.1 DHCP Server Settings In DHCP Server settings, we assign the range of the virtual IP addresses for the four LAN ports of BOSS™. All devices connected to the LAN ports of BOSS™ will be dynamically assigned the IP addresses within the range.

  • Page 35

    7. Click the Apply button. When DHCP server is enabled, it will allow DHCP clients to obtain their network configuration from the unit. In the figure above, the IP address range of to is dynamically assigned to individual DHCP clients. The DHCP client may be assigned an IP address like “192.168.2.XXX”.

  • Page 36: Ip Alias

    Network Settings 4.2 IP Alias In Basic Settings, we’ve set the private IP address of BOSS™ as “”. We will assign the LAN ports of BOSS™ to the network of “192.168.X.XXX”. In DHCP server settings, we’ve set the IP addresses of the LAN as “192.168.2.XXX”.

  • Page 37: Multiple Nat

    4.3 Multiple NAT Network Settings If you get several fixed IP addresses from your ISP and the ISP restricts the bandwidth for each fixed IP address, you have to prevent the network packets from always sending on the same IP address and the other IP address to sit idle.

  • Page 38: Route Settings

    Network Settings 4.4 Route Settings 5. Or enter “0” in each field for non-setting multiple NAT. 6. Click the Apply button. After you configure the Multiple NAT on the group of fixed IP addresses, it can increase the bandwidth. The Internal IP range you entered will be routed to the corresponding External IP range.

  • Page 39: Ddns

    The Route Settings page gives you a way to set the static route. You have to set the static route if you would like to route your packets to the specific network and the router of the destination network does not support RIP (Routing Informa- tion Protocol).

  • Page 40

    Network Settings Dynamic DNS service allows you to assign a fixed machine name to a dynamic IP address. Dynamic DNS provides you with the ability to change the IP address of your domain name to point to your dynamically allocated IP address. This allows you to host your server on a changing IP address. Please follow the steps below to setup DDNS.

  • Page 41: Firewall Settings, Virtual Server Settings

    Firewall Settings Setting up your Firewall 5.1 Virtual Server Settings When you select the “Firewall Settings” item in the left menu of the web page, four configuration items appear, including: Virtual Server settings, URL Filter, IP Filter setup and Denial of Service. Please refer to the corresponding section for each of these items.

  • Page 42

    Firewall Settings The Virtual Server Service is a way to simulate mul- tiple servers on the intranet. You have several IP addresses within your LAN; however, internal IPs are not visible to others outside of your network. When a server is placed on a home or office inter- nal network, that need to be seen by others outside of the internal network, basic forwarding rules need to be established, allowing others to see each server...

  • Page 43: Url Filter Setup

    5.2 URL Filter Setup The URL Filter function is used to restrict internal users from accessing specific URL locations or web sites. If the Site 1 is given as, any hosts in the intranet will not be allowed to connect to Please follow the steps to enable this feature: 1.

  • Page 44: Ip Filter Setup

    Firewall Settings 5.3 IP Filter Setup The IP filter function is similar to URL Filter. It provides further restrictions in access permission. URL Filter- ing only blocks port number 80 (HTTP) on servers outside of your own network. In IP filtering, you can assign a group of IPs to be restricted.

  • Page 45: Denial Of Service

    4. Enter the port number of the ports you wish to block from the selected IP. There are four fields you can enter port numbers into, in any order or combination. 5. To block more than 4 ports, enter a range of port numbers (if any) in the last field.

  • Page 46

    VPN Settings How to change your VPN settings VPN (Virtual Private Networking) provides for secure communication between two separate networks without using a dedicated leased line. In order to achieve this functionality, a secure tunnel must be built between the two sites for secure communication over the Internet.

  • Page 47: Vpn Settings, Ip Sec Settings

    6.1 IPSec Settings Sometimes there is a need to transfer commercial infor- mation from a branch office through the Internet. The infor- mation being transferred cannot be sent over the Internet without encryption. The best solution for most customers is to establish a secure tunnel between the company and branch office.

  • Page 48

    VPN Settings 9. In Remote Host Setting: If the remote computer has a fixed IP address (e.g. Please select the Fixed IP radio button. 10. Enter the remote computer’s IP address within the Remote IP field. (e.g. 11. Enter the remote computer’s Subnet. (e.g.

  • Page 49

    VPN Settings The Name field is the connection name; the Gate- way field is the IP address with which the remote and local computers will communicate; the Destina- tion Subnet field specifies the sub-network address with which computers will communicate; the Status field shows you whether the current link is estab- lished or not.

  • Page 50: Pptp Settings

    VPN Settings 6.2 PPTP Settings For most companies, the PPTP server creates a se- cure connection that a remote user can access a local computer within the company. The remote user has to run a PPTP client and connect to the PPTP server. The PPTP server has to validate the remote user as being in the User List in section 9.1.

  • Page 51: User Management

    User Management Manage Your Network Users The BOSS™ provides a client/server environment for users to share files over a network. File sharing works by authorizing the users or groups to access folders by their username and password. When we create a new shared folder, we must create a new user/group list from the current users/groups.

  • Page 52: Users

    User Management 7.1 User For file sharing to work, we have to allow users and/or groups. We create the user accounts here. The “admin” and “guest” accounts are in the system by default. Please follow these steps to create new users: 1.

  • Page 53: Group

    7.2 Group After creating the users, you can categorize the users into different groups. In the following example, we will assign Mary to the teacher group and Tom and Sophia to the student group. The group management interface is similar to user man- agement.

  • Page 54

    User Management...

  • Page 55: Nas Management, Hd Initialization Wizard

    Setting Up Your BOSS™ When you select the NAS Management item from the left menu of the web page, three configuration items appear including; HD Initialization Wizard, Advanced and File Sharing. Please refer to the corresponding section for the configuration details. NAS Management 8.1 HD Initialization Wizard The first time you use the NAS feature, you must ini-...

  • Page 56

    NAS Management The Step 1 page should now appear. To set the information for file sharing, please enter the workgroup name (make sure this matches the workgroup on your network), the computer descrip- tion and share folder name. You can create more share folders after the initialization process.

  • Page 57: Advanced

    NAS Management 8.2 Advanced In NAS Management -> Advanced settings, there are three protocols for different OS platforms. By default, all protocols are enabled, but for security reasons users may want to disable specific protocols. • For MS-Windows Users Please follow the steps below: 1.

  • Page 58

    NAS Management • For Mac Users Please follow the steps below: 1. In Apple File Sharing field, please select the Enable radio button. 2. Enter the Name in Apple Zone field. 3. Click the Apply button. • For Unix-like Platform Users Please follow the steps below: 1.

  • Page 59: File Sharing

    You will go back to the Advanced Setting page. Please check the NFS Mapping List in NFS Setting section. The mapping rule you created is in the list. • FTP Setting Please select the “Enable” radio button in FTP Server field and click the Apply button.

  • Page 60

    NAS Management In the Method field, select the “Write” method if you are allowing the user/group to read and write to the folder. Select the “Read” method if you only want user/ groups to read the folder. Select the user in “Denying Users List”, then click the “left arrow.”...

  • Page 61

    NAS Management Please enter the user name and password that was created in section 9.1.

  • Page 62: System Management, Administrator Settings

    System Management Instruction to BOSS™ Management When you select the System Management item in the left menu, four configuration items appear including; Administrator Settings, Event Report Settings, Firmware Update, Time Settings and SNMP. Please refer to the corresponding section for these configura- tion details.

  • Page 63

    New Password: The administrator can change the administrator password here. Please enter the new password you would like to change to. Note that you must fill the new password in both Password change and Password confirmation fields. If both fields are not the same, the page will not be submitted. FTP Server: Please select the Enable radio button to establish the FTP server, or select the disable radio button to turn off the FTP feature.

  • Page 64: Event Report Settings

    System Management 9.2 Event Report Settings The Event Report Setting is used to send the admin- istrator an e-mail alert once an event occurs on the system. If you select the Disable radio button in Alarm Mail, the system will not send an alarm to anyone. To enable the function, please follow the steps: 1.

  • Page 65: Firmware Update

    9.3 Firmware Update In Firmware Update, the current firmware version is shown. You can select a new firmware image to update the unit. If you would like to upgrade your firmware, you should download the image for the current model and save the image on your local drive.

  • Page 66: Time Settings

    System Management 9.4 Time Settings In Time Settings, you can adjust the system time. The fields in Time Settings are described below: 1. YY/MM/DD format. Please enter the year in the first field then select the month and date. 2. HH:MM:SS format. Please enter the hour, minutes and seconds respectively.

  • Page 67: Snmp

    9.5 SNMP The SNMP agent allows users with SNMP client ap- plications to conveniently inspect the network status of NSA. Please follow the steps below to setup the SNMP agent. System Management 1. Select the Enable radio button in the SNMP Agent field.

  • Page 68: System Report, System Information

    System Reports Generating System Reports When you select System Reports in the left menu of the web page, four configuration items appear includ- ing; System Information, System Log, URL Log, and DHCP Lease Report. Please refer to the correspond- ing section for these configuration items. 10.1 System Information The System Information displays some useful infor- mation about the system.

  • Page 69

    network interface and the LAN port belongs to the internal network interface. They are described as below: • Firmware Version: 1.06 • The system up time • IP Address: the IP Address is shown as your current setting. In Chapter 2, section 2.4, the Basic setting, we already configure the external interface in one of the three ways, ADSL/PPPoE, DHCP client and Fixed IP address.

  • Page 70: System Log, Url Log

    System Reports 10.2 System Log The System Log function reports the system history. It shows the time that the event occurred, the event level and a description of the event in the Message column. If there is an error, the event report will help determine where and/or what the error is.

  • Page 71: Dhcp Lease Report

    System Reports 10.4 DHCP Lease Report The DHCP Lease Report function reports all leased IP provided by DHCP server. From this page, you can find out which host was assigned to which IP address. You can clear all the records through administrator settings. Please refer to the Section 9.1, Clean DHCP Lease.

  • Page 72: Care And Handling

    Care & Handling Your IOGEAR ® BOSS™ is a high performance Network Server Appliance. The head that reads the information on the installed Hard Drive is a fragile piece of technology. Therefore, care must be taken not to bump the BOSS™ while it is operating. Care must also be taken not to bump the BOSS™ excessively when the drive is turned off.

  • Page 73

    • Do not use a hub or repeater in connecting your drive to the computer. • Use the cable that was shipped with your BOSS™. • Check all cable connections. • Use other IOGEAR cables if you have any extra. ®...

  • Page 74

    Set up the jumper on the Seagate drive to the SLAVE position. Contacting IOGEAR ® Service Support If you are still experiencing problems using your BOSS™ Drive, please follow the directions on pg. 73 on how to contact IOGEAR ® ’s Service Support department for your technical support needs.

  • Page 75: Technical Support

    Service Support team is available to answer your technical questions. Do not hesitate to call if you are having trouble getting your drive to work correctly. Service Support can be reached at IOGEAR 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address:...

  • Page 76: Appendix

    Appendix Default Setting Table Configuration Item Administrator Username Administrator Password Internal IP address Default Settings <empty> admin

  • Page 77

    Power Button Description of LEDs Status Power Heart-Beat WAN/LAN Link/Activity WAN/LAN 10/100 Mbps Throughput Meaning Power On Power Off Solid/Off System is not working Flashing System is working Link up Link down Flash The interface is transmitting/receiving packets The network link is 100 Mbps The network link is 10 Mbps No LED on Current transfer rate is <...

  • Page 78: Specification

    Specifications Product Specifications Function Power Consumption Input Voltage Connector Type Supported Internal Drives Storage Temperature Operating Temperature Operating Humidity Dimensions Case Specification Power Adapter 12V 3.0A 5 RJ/45 Ports 3.5" ATA 133 or equivalent 32~158°F (0~70°C) 68~122°F (20~50°C) 20~80% RH, (Non Condensing) 10.5 in.

  • Page 79: Radio And Tv Interference

    Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.

  • Page 80: Limited Warranty

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCI- DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantabil- ity, or fitness for any particular purpose.

  • Page 82

    ® Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 •

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