Troubleshooting; Problem Solving - Eureka AS3020 series Owner's Manual

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the
vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked
hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before
attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem
Motor will not start.
Vacuum does not clean
carpet or bare floor.
No suction at the
end of hose.
Burning smell; brush roll
will not turn.
Cord will not rewind fully.
Turbo nozzle will not turn.
Vacuum is hard to push.
Eureka Customer Service HELPLINE 1-800-282-2886

Problem solving

Make sure vacuum is turned off and power cord is unplugged.
N O T I C E : Thermal cut-off
• Push plug securely into outlet, try another outlet or check circuit breaker.
• Step on power switch to turn vacuum on.
• See detailed "thermal cut-off" instructions above.
• Turn air path selector knob to 'FLOORS.'
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction.
• Check vacuum height knob position.
• Some models: For carpet, be sure brush roll is on and lower handle
into position for vacuuming.
• Some models: For bare floors, step on pedal to turn off brush roll.
Page 8.
• Make sure air path selector knob is set to 'TOOLS.'
• See other solutions above.
• Remove clogs from the hose that restrict the airflow. Page 10.
• Check brush roll for debris.
• Replace broken or out of shape belt. Page 12.
• Pull out entire cord removing any kinks, and push cord rewind button to
rewind completely.
• Check turbo nozzle for debris.
• Make sure air path selector knob is set to 'TOOLS.'
• Adjust vacuum height knob to a higher position.
Solution
www.eureka.com
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