Service Assistance - Emotiva UOM-6.2 Installation Manual

SERVICE ASSISTANCE

Please note that BEFORE sending your Speaker in for repair you MUST call Emotiva
and obtain a return authorization (RMA) number. Prior to contacting Emotiva to begin
the RMA process, please have as detailed a description of the problem(s) you are
experiencing and the conditions under which the problem(s) occur. Many instances of
perceived failure are simple operational and setup mistakes and Emotiva is happy to
assist you however possible. Once you have obtained the RMA number, you must print
this clearly on the outside of the box so it will be possible to determine from whom the
unit came once it arrives. Parcels arriving without an RMA numbers will be refused and
returned freight collect.
Please send your repairs with RMA to:
Emotiva Audio Corp.
Attn: Repair Department
135 Southeast Parkway Court
Franklin, TN 37064
Reference – (Put you RMA number in this spot.)
877‐EMO‐TECH (877‐366‐8324)
customerservice@emotiva.com|www.emotiva.com
Revised 06/2010
All contents © 2010 Emotiva Audio Corporation.
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