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J2 Integrated Touchscreen Computer 650 System Manual

Integrated touchscreen computer
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J2 650
Integrated Touchscreen Computer
System Manual
August 2008

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Summary of Contents for J2 Integrated Touchscreen Computer J2 650

  • Page 1 J2 650 Integrated Touchscreen Computer System Manual August 2008...

  • Page 2: Table Of Contents

    Overview ... 5 Specification... 7 Unique Features ... 9 Intel’s Desktop Processor Socket LGA 775 ... 9 Hot Swappable RAID/ Dual Hard Drives ... 9 Green Mode / Fan less Operation ... 9 Automatic LCD Brightness Control ... 10 UPS ... 10 Printer Power Port ...
  • Page 3 Removing the Back Cover ... 28 Changing the System Board ... 29 Adding Memory ... 31 Changing the Processor ... 31 Accessing the CF Card... 32 Accessing the Hard Drives... 33 BIOS Setup ... 34 Entering the BIOS Setup ... 34 Main, System Overview...
  • Page 4 Enabling RAID in the BIOS ... 60 RAID Volume Creation ... 60 F6 Installation Method ... 60 Installing the Intel Matrix Storage Manager Software ... 61 Hot Swapping RAID 1 drives ... 61 Packing List ... 64 Standard Items ... 64 650 Optional Peripherals ...

  • Page 5: Overview

    You will find that both the counter top base and VESA/ wall mount brackets are supplied as standard equipment with the 650. There are many processor variants available, the 650 comes standard with an Intel 1.6 GHz Celeron 420 Conroe Core processor. This system board uses the Intel LGA775 socket and it can be upgraded or ordered with a wide range of single or dual core processors.
  • Page 6 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 7: Specification

    Specification Main board Intel Desktop Processors LGA775, 1066 MHz FSB, 65W TDP max CPU Support Chipset System Memory 2 x 240-pin DDR2 DIMM 533/677/800 MHz sockets - up to 4 GB Graphic memory BIOS LCD Touch Panel LCD Size Brightness...
  • Page 8 Power Power Adapter Optional Peripheral iButton 2-in-1 MSR Second Display optional 8.4”, 10.4” or 12.1” 2nd display, with or without touch Customer Display Uninterruptable Power Supply Bar Code Scanner Mounting Standard Included Optional Environment EMC & Safety Operating Temperature Storage Temperature Operating Humidity Storage Humidity...

  • Page 9: Unique Features

    A quick list of unique features is as follows: Intel’s Desktop Processor Socket LGA 775 By using the new generation of Intel’s green processors and chipsets, a very wide range of processors can be used in the 650 system. From a Celeron single core processor running fan less at 1 GHz to a 2.667GHz Core 2 Duo with 1GHz FSB...

  • Page 10: Automatic Lcd Brightness Control

    Automatic LCD Brightness Control Another innovative feature of the 650 is its use of a light sensor to control the LCD brightness. A light sensor is built into the unit and can detect when a room is darkened. It will automatically dim the LCD so that it is not too bright. This patent pending feature is also unique to J2.

  • Page 11: System

    LGA775 socket processors work in the 650 so please see the supported processor list at the end of this section. Intel is constantly adding new processors so please check with J2 for any additions since publication of this manual.

  • Page 12: Processors Currently Supported On The 650

    Availability = Good Means, normally available from retail outlets EB = Intel’s embedded road map, available for seven years from release date. Intel will include one of the E7X00 processors in the embedded road map but which one was not announced at the writing of this manual.

  • Page 13: I/O Ports

    I/O Ports The 650 is an integrated design with all the electronics in the head. Most I/O ports are accessible in the cable well at the bottom of the unit. A cover plate is provided to cover the cables. I/O Panel Off / On Button The Off /On button is located in the cable well, as shown.

  • Page 14: Hard Disks

    Hard Disks Two 2.5 inch SATA hard drives (HDD) are supported. These drives can be configured as standard hard drives or as a RAID array. The SATA interface can support data transfer rates up to 3.0 Gb/s and supports AHCI and Hot Swapping of hard drives. The HDDs can easily be accessed by removing a panel on the left side of the unit.

  • Page 15: Compact Flash

    Compact Flash The 650 has one Type I/II Compact Flash (CF) memory slot. This slot is only for IDE mode CF devices and is easily accessed on the left side of the unit. The CF card is mapped to a SATA port and supports PIO Mode 0-4. The CF card is normally used for thin client configurations using XPe, CE, WEPOS, or Linux operating systems.

  • Page 16: System Board

    The LCD display for the 650 is a 1024 x 768 resolution display with 16.2 Million colors. The brightness is rated at 250cd/m . The Intel controller allows for the display to be rotated to 0, 90, 180 or 270 degrees without loss of performance.

  • Page 17: Secondary Display Port

    A secondary video display is supported on the 650 and can be set as the primary or secondary display. Secondary video displays can be configured as a Twin, Intel Dual Display Clone, or Extended Desktop. Most all monitor resolutions from 640 x 480 to 2560 x 2048 are supported via the Secondary Display Port.

  • Page 18: Serial Ports

    Serial ports The 650 has three external RS232 serial ports, two of which can be powered COM2 and COM3. The serial ports are standard PC RS232 ports with a DB9 male connector. The serial ports, in a normal configuration, are mapped to COM 1-3. COM ports 2 and 3 can supply power to an external device when required, like the optional J2 Customer Display.

  • Page 19: Parallel Port

    Parallel Port The 650 has one Parallel Printer Port located in the connector well (shown below) which supports SPP, ECP and EPP printer modes. The mode can be changed in the BIOS setup. Parallel Port USB ports The 650 has five external and three internal USB 2.0 ports. Of the five external ports (see below) four ports are located in the cable well and one is located on the left side of the unit for easy access.

  • Page 20: Ethernet Connection

    Ethernet Connection The 650 uses the Realtek 8111C Gigabit Ethernet controller. The Ethernet connector is located in the cable well, as shown below. The Ethernet controller supports Wake on LAN, the BIOS supports a PXE boot ROM as well. There are two LEDs on the LAN connector: the Green LED lights up when the LINK signal is present and the Amber LED lights comes on when there is LAN activity.

  • Page 21: Audio

    Audio The 650 uses the VIA1708B HD audio controller. There is one internal speaker. Both a microphone jack and a headset jack are located on the left side of the 650, as seen below, which allows for the connection of a microphone and headset or audio out to other devices.

  • Page 22: Cash Drawer Ports

    Cash Drawer Ports The 650 is equipped standard with two Cash Drawer ports. These ports are located in the cable well and use the industry standard RJ-11 connector and pin out (illustrated below). Cash Drawer Ports Cash Drawer Pin Assignment The application may address the Cash Drawer port in a number of ways.

  • Page 23: Power Supply

    bits of COM5, and the drawer open/close status will be reflected on the CTS and RI bits, either bit may be used. This virtual COM port driver is designed to work the same as most serial cash drawers so that drivers for a serial cash drawer should work if mapped to the correct COM port, normally COM5 in the 650 system.

  • Page 24: Service

    Service Removing the Head from the Base A countertop base is supplied standard with the unit. The base is easily attached to the unit by sliding the unit onto the base’s mounting slots. One screw point is used to secure the base to the unit and is accessed from the bottom of the 650.

  • Page 25: Removing The Power Supply

    Removing the Power Supply The power supply is normally located in the counter top base. When using a wall mount bracket or the J2 UPS, the power supply would be external from the unit. To remove the power supply from the base, one screw needs to be removed. With the screw removed the power supply and mounting bracket can be removed by sliding the bracket, then tilting the power supply and bracket up.

  • Page 26: Wall Mounting Bracket

    Wall Mounting Bracket A wall mount/VESA adapter bracket is supplied standard with the 650 unit. This bracket allows the unit to be mounted to a wall or other surface. The wall mounting bracket is a one piece bracket with four mounting holes (plus VESA mounting holes: see next section).

  • Page 27: Vesa Mounting

    VESA Mounting The 650 unit also supports the industry standard 75mm VESA mounting. J2 offers a Pole Mount option that uses the VESA standard. There are also a number of third party vendors that make many different types of 75mm VESA mounts, allowing for a myriad of mounting options.

  • Page 28: Removing The Back Cover

    Removing the Back Cover The following steps show how to disassemble the 650 for servicing: On a clean, protected surface, place the unit screen-side down. Remove the two cover screws as shown. Carefully lift the back cover as shown. Remove two screws as shown Carefully tilt up the back cover Note: The 650 was designed so that the internals of the unit could be accessed without having to remove the mounting base or the mounting bracket of the unit.

  • Page 29: Changing The System Board

    Changing the System Board *Special Note: An anti-static workplace with proper grounding is required when changing the System Board. First remove the back cover. There are 5 screws that hold the system board in place that will need to be removed; the middle screw is the captive type and only needs to be loosened.
  • Page 30 After the screws are removed the system board can be unplugged from its connector. While using the I/O bracket to pull on, slide the board out towards the bottom of the unit as shown. When reinstalling the system board make sure the locking tabs on the bottom of the board lock into their mating slots.

  • Page 31: Adding Memory

    These socket pins are very easy to bend and damage to the socket is not covered by J2’s warranty. The following Intel site has a good discussion of installing a LGA 775 processor: http://www.intel.com/cd/channel/reseller/asmo-na/eng/299985.htm 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 32: Accessing The Cf Card

    Accessing the CF Card Remove screw as shown Lift cover out of the way Insert the Compact Flash card ensuring the card slides in on the guides When inserting the card do not force it. Replace cover when installed. 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 33: Accessing The Hard Drives

    Accessing the Hard Drives Remove cover screw as shown Remove cover Remove or insert drive as needed The HDD may be hot swapped when in a RAID 1 configuration. In non RAID 1 configurations the unit should be powered down before changing a drive or data may be lost.

  • Page 34: Bios Setup

    BIOS Setup Entering the BIOS Setup To enter the BIOS Setup, turn on or reboot the 650. Press the DEL key after the BIOS sign-on screen appears and it has displayed Initializing USB Controllers… Done. It will display Entering Setup… The main menu of the BIOS setup will be displayed;...

  • Page 35: Advanced Settings

    Advanced Settings This menu contains settings to control a number of system functions. The Hard Drive, Serial Port, Parallel port, USB, Green Mode, LCD Brightness Control, AC Power Loss, Second Display Power, LAN Remote Boot ROM, Logo Display, and Real Time Clock Wake on Alarm configurations are all set from this screen.
  • Page 36 SATA Configuration Screen When in SATA mode, hard drive type and size information and additional setup options can be accessed by selecting the drive and typing Enter. The hard drive submenu will now be displayed. This information is not available in RAID or AHCI modes. Drive Information Screen 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 37: Super I/O Configuration

    Super I/O Configuration This submenu allows for the setting of the serial ports I/O address, IRQ , mode (RS232, RS422, 485 port 1 only) and power (ports 2 and 3 only). The I/O ports and IRQ settings are normally only changed to support legacy software. The Serial Port2/3 RI/12V would be changed to supply +12 volt power to pin 9 of the RS232 to power the J2 optional customer display or other peripheral device.

  • Page 38: Usb Configuration

    USB Configuration Here the function of the USB ports can be change or disabled. This is to support legacy operating systems, software and hardware and it also lists the USB devices connected to the system. This screen displays the total number of USB keyboards, USB mice or USB drives installed that will function in DOS.

  • Page 39: Green Mode

    Green Mode This feature is unique to the 650 system. This feature can be enabled or disabled with the default BIOS setting being disabled. As described earlier in this manual, when the 650 is in Green Mode the system runs in reduced power mode.

  • Page 40: Lcd Brightness Control Mode / Auto Mode

    LCD Brightness Control Mode / Auto Mode Another unique feature of the 650 is the LCD Brightness Control Auto Mode. In some situations a system may be located in an environment that is bright during the day and darkened at night. It would be impractical to have to change the brightness manually, so in most cases the system would just be left set to full brightness all the time.

  • Page 41: Restore On Ac Power Loss

    There are five settings that control the auto brightness function; however the default settings should work for most installations. The five settings are: Maximum Brightness - this sets the point where the light sensor will set the LCD brightness to the Maximum LCD Brightness value when reached. This value is in lux and is compared to the value read by the light sensor.

  • Page 42: Display Oem Logo

    Both Norton Ghost and Acronis disk image software can use the PXE boot ROM to download software images to the 650 hard drive. Both have been tested with the 650. For a diskless 650 system there is good support in the Linux community for remote boot. Unfortunately the same cannot be said for the Windows environment.

  • Page 43: Wake On Lan

    RTC Configuration Screen Wake On LAN Wake On LAN has no BIOS setting and is always enabled. CMOS Clear The 650 does not have a CMOS clear jumper. The BIOS has been designed so that there is no setting that can be changed to prevent entry into the CMOS setup. If you suspect that the CMOS memory may be corrupt, the CMOS memory can be cleared by disconnecting the CMOS battery for one minute.
  • Page 44 There is a utility written by HP which can format almost any USB memory device to be bootable. Here is a link, it is free: http://www.pcworld.com/downloads/file/fid,64963-page,1-c,downloads/description.html Boot Settings Screen 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 45: Exit Options

    Exit Options After making any changes to the BIOS settings, the changes can be saved from this screen. Any changes can be discarded as well or the factory BIOS defaults can be loaded. It should be noted that to save changes to the BIOS setup the F10 key can be typed from any screen to save the BIOS changes.

  • Page 46: Driver Installation / Vista, Xp

    Driver Installation / Vista, XP Chipset Driver Installation The chipset driver is needed to get the full potential from the 650 chipset. It should be loaded before other drivers and first thing after booting XP or Vista. The drivers can be downloaded from the J2 web site: http://www.j2retailsystems.com/support/650/Chipset/.

  • Page 47: Audio Driver Installation

    Audio Driver Installation The Audio Drivers can be downloaded from the J2 web site at: http://www.j2retailsystems.com/support/650/Audio/. After extracting the driver to a temporary folder, run Setup, and then follow the instructions below: First Audio setup screen Just click on Next to install the Audio driver. 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 48: Lan Driver Installation

    Second Audio setup screen Check the Codec Driver box, and then click Next. Answer Next to any more dialog boxes, then Finish. The system will need to be rebooted before the audio drivers take effect. LAN Driver Installation The LAN drivers can be downloaded from the J2 web site: :http://www.j2retailsystems.com/support/650/LAN/.

  • Page 49: Touch Screen Driver Installation

    Touch Screen Driver Installation The Touch Drivers can be downloaded from the J2 web site at: http://www.j2retailsystems.com/support/650/Touch/. After extracting the driver to a temporary folder, run Setup, and then follow the instructions below. Click on Next on the first screen. Check the box “Install PS/2 interface driver”, then click on Next.
  • Page 50 Click the box “OK” to the PS/2 Warning message, then Next. Check the “None” selection, then Next. 650 System Manual (Draft) Version 0.4 August 20, 2008...
  • Page 51 Click the box “OK” to the USB message. UN-Check the box ”Support Multi-Monitor system” unless you are using a second display with touch. Then click Next, then Finish, and reboot the system. 650 System Manual (Draft) Version 0.4 August 20, 2008...
  • Page 52 After the system has rebooted touch should be working but will need to be calibrated. Click Start, All Programs, Touchkit, then Configure Utility. The program will launch, then select the Tools tab. Click on “4 Points Calibration” and the calibration screen will fill the screen. Use a touch screen stylus or your finger to touch each point till you hear a beep.

  • Page 53: Opos Drivers

    OPOS drivers The OPOS driver for the 650 supports the Cash Drawer ports, the optional MSR, the optional 2x20 character Customer Display, and the optional iButton reader. The OPOS driver may be downloaded from the J2 web site at: http://www.j2retailsystems.com/support/650/. Just run the OPOS setup.exe file to install.

  • Page 54: J2 Health Monitor

    J2 Health Monitor Overview The J2 Health Monitoring software provides a common method for a user’s software application to access the J2 system PC Health hardware, to check that the hardware is operating within specification. This easily allows applications to access hardware parameters, such as system voltages, processor and system temperatures.

  • Page 55: Running Health Monitor

    A copy will also be loaded in the Startup folder so the program loads on boot up. The program will create the registry keys it needs when it is run for the first time. Running Health Monitor The program will run at startup and the icon will appear in the taskbar tray.

  • Page 56: Theory Of Operation

    One example would be the J2 650 system that supports Intel’s Core 2 DUO processors which have two CPU temperatures where other systems only have one. Additional registry keys are added for this second CPU core temperature.

  • Page 57: Registry Keys

    Registry Keys The registry key values are stored under HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\J2Health. Below is an example of the key values. Registry keys that are followed with the letters MAX or MIN are the J2 recommended maximum or minimum value for the registry key with the same name. Some values may only have a maximum or minimum value like Voltage Battery, Temperature CPU because values at the other extreme no relevant meaning.

  • Page 58: Refresh Interval

    Refresh Interval The refresh interval controls how often the hardware monitor values are updated. This value can be set in the Health Monitor program window. Touch the area of the screen showing the current value and a touch keypad will pop up to allow you to change the interval as shown below.

  • Page 59: Raid

    RAID 0, RAID 1 and Intel Matrix RAID which combines the benefits of two RAID volumes in a single RAID array. If you are not currently familiar with RAID arrays Intel has a good white paper on the subject at: http://www.intel.com/design/chipsets/applnots/310855.htm...

  • Page 60: Enabling Raid In The Bios

    Perform the following steps to create a RAID volume: 1. When the Intel Matrix Storage Manager option ROM status screen appears during POST, press the Ctrl and i keys at the same time to enter the Intel Matrix Storage Manager option ROM user interface.

  • Page 61: Installing The Intel Matrix Storage Manager Software

    Installing the Intel Matrix Storage Manager Software Once XP is booted you can install the Intel Matrix Storage Manager by just running the iata82_enu.exe install program. Just answer “Next” to all questions and the software will install.
  • Page 62 Power to the system does not need to be turned off, and the system will still operate. First remove the bad drive. After removing the bad drive insert the hot spare into the 650. In the Intel Matrix Storage Manager select Advance Mode, and under the Action tab select “Rescan for Plug and Play Devices”.
  • Page 63 The RAID will now rebuild an image of the good drive to the hot spare. Rebuilding Rebuilt The RAID has now mirrored the drive and the system is now protected for a drive failure. Note: Please refer to J2’s “Using RAID in a Point of Sale Environment” white paper for more information on using the 650 RAID function.

  • Page 64: Packing List

    Packing List In addition to the foam packing inserts, the following contents should be found in the 650 shipping carton. Standard Items 1: System with Power Supply and AC cord 3: Cable Well cover 5: Wall Mount/VESA bracket and Screws 7: Printer Power Port Cable 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 65: 650 Optional Peripherals

    650 Optional Peripherals Overview The 650 can be ordered with a 3 track MSR. The MSR mounts on the right side of the 650 and uses a front facing MSR slot. This allows the 650 unit to be placed side by side, or in tight spaces, and still be able to swipe the card.

  • Page 66: Installing The 650 Msr

    Installing the 650 MSR The 650 MSR is installed by first removing the MSR cover plate on the right back side of the unit. Remove the two screws, as shown. Remove MSR cover plate Two small plastic hole covers need to be removed, as shown. Remove plastic hole covers Connect the two cable pairs together as shown.
  • Page 67 Slide the MSR in to its mounting groove being sure not to pinch the cable. Attach the MSR using the two screws at the locations, shown below. Mounting MSR 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 68: J2 650 Msr Utility

    You may now power up the 650 and the MSR should be working. For a quick test you can open Notepad and swipe a card, the information should appear in Notepad. You can now run the J2 MSR utility if you need any custom settings for the MSR. J2 650 MSR Utility The 650 MSR configuration utility can be downloaded from the J2 web site at http://www.j2retailsystems.com/support/650/.

  • Page 69: Advanced Settings

    Beep on Error: This setting will disable or enable the MSR double beep tone on a bad read. No data is output on a bad read. Inter-Character Delay: This sets the delay between characters sent by the MSR. The delay is set in milliseconds. Track Settings: Enable or disable the sending of track data, sentinels and LRC here.
  • Page 70 Data may be entered using the touch screen keypad or keyboard. Valid characters are any printable character and all control characters. Alphanumeric touch keyboard Control Key entry touch keyboard 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 71: Msr Firmware Update

    MSR Firmware Update The MSR firmware can be updated in-circuit using this utility. This is to allow options and features to be added to the MSR as required. 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 72: 650 Ups

    650 UPS Specifications Batteries Run Time Power In Power Out Data Interface Batteries Type Battery Life Charge Time Charger Type Software Size Hardware To install and use the J2 UPS module: 1: Remove the power supply adapter form the base of the unit. 2: Install the UPS module where the power supply was mounted.

  • Page 73: Software Setup In Xp

    Software Setup in XP 1: From the START button run CONTROL PANEL. 2: Double click POWER OPTIONS. 3: Select the UPS tab and click on Select under Details. 4: Under Select manufacturer select Generic. Select the COM port you wish to use in the On port drop down menu.
  • Page 74 5: The default values for the Interface Configuration are what the J2 UPS uses so just click Finish. 6: When returned to the Power Options Properties window click Apply to save the configuration. It will take a number of second to configure. Once done the Details should show Manufacture: Generic and Model: Custom and the UPS and driver should be working.

  • Page 75: Status Led

    STATUS LED There is one green status LED on the UPS. This can be viewed when by looking into the top of the base as shown in the picture below. Picture to be added here The status LED can be used to determine what mode the UPS is running in. Please refer to the following table.

  • Page 76: Customer Display

    Customer Display To be added Secondary Video Display To be added Fingerprint Reader / MSR To be added 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 77: Ibutton / Msr

    iButton / MSR To be added RFID / MSR To be added Laser Scanner To be added 650 System Manual (Draft) Version 0.4 August 20, 2008...

  • Page 78: Contact Information

    Contact Information Worldwide Headquarters: J2 Retail Systems Ltd. J2 House Clayton Road, Birchwood Warrington WA3 6RP United Kingdom 44 (0) 1925 817003 Phone 44 (0) 1925 811989 Fax info@j2retailsystems.com USA Headquarters: J2 Retail Systems, Inc. 2691 Dow Ave., Building A Tustin, CA 92780 (714) 669-3111 Phone (714) 669-3133 Fax...

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