Tv Screen And Video; Hdmi Connections; Bd-Live And Usb Connections; Other Playback Problems - Insignia NS-BRHTIB User Manual

Blu-ray Disc Home Theater System

TV screen and video

Problem
Video does not appear on the TV
screen or the picture is distorted
Video is not output in high definition
The 4:3 aspect ratio picture expands
left and right or the picture size is
incorrect
There is no apparent change in the
picture quality when the picture
settings are changed in the
menu
When playing a BD-Live disc, the
screen is black

HDMI connections

Problem
The 4:3 aspect ratio picture expands
left and right or the picture size is
incorrect
Solution
• Make sure that the TV is
connected to the correct
jacks on the back of your
player.
• Make sure that the TV is set
to the correct video input
source.
• The TV may be in screen
saver mode. Check the
documentation that came
with the TV for instructions
about "waking" your TV.
• Reset your player. For
instructions, see "Resetting
your player" on page 20.
• High definition video cannot
be output through the VIDEO
OUT jack. You must connect
the TV to your player using
the COMPONENT OUT jacks
or HDMI jack.
• Make sure that the correct
HDMI or component video
resolution has be selected in
the Setup menu. See
"Selecting the video output
resolution" on page 12.
• Depending on the Blu-ray
Disc, output from the
COMPONENT VIDEO OUT
jacks may be restricted to
480p.
• Use the TV to change the
aspect ratio. See the
documentation that came
with the TV.
• When using a component
video cable, set TV Aspect
to 4:3 Pan & Scan.
• Depending on the video
type, changes may not be
apparent.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 16.
• Make sure that your Internet
connection is working.
• Make sure that the Internet
cable is connected securely
and correctly to your player
and the Internet jack. Some
discs require an Internet
connection to play.
Solution
• Change TV Aspect to 16:9.
See "Selecting the TV aspect
ratio" on page 13.
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BD-Live and USB connections

Problem
Cannot access BD-Live content
After connecting to the Internet,
cannot download a file
File was downloaded, but playback
from file pauses

Other playback problems

Problem
Audio and video pause momentarily
Blu-ray Disc or DVD does not play
Picture-in-Picture (PIP) does not work
on a Blu-ray Disc
No subtitles
Cannot change the viewing angle
Resume function does not work
Solution
• Make sure that the BD-Live
Disc you are using is a legal
copy.
• Make sure that the network
connection is working.
• Erase BD Storage. See
"Erasing BD-Live storage" on
page 16.
• Make sure that the Internet
connection is working.
• Try a different USB flash
drive.
• Make sure that the USB flash
drive is a USB 2.0 device.
Using a USB 1.1 device may
cause pausing.
• Try a different USB flash
drive.
Solution
• This happens when your
player is changing chapters
in a playlist.
• When playing a disc that is
recorded on both layers,
audio and video may pause
when your player is
changing layers.
• Make sure that the disc has
the correct region code.
• Check the rating on the disc.
You may have set parental
controls to block that rating.
• Some Blu-ray discs will only
play over an HDMI
connection.
• Make sure that the disc
supports PIP mode.
• Turn on subtitles. See
"Selecting the subtitle
language" on page 12.
• Make sure that the disc was
recorded with subtitles. If
the disc has subtitles, a
subtitle option should
appear on the disc's menu.
• Some discs are not recorded
with multiple viewing
angles. Check the
documentation that came
with the disc.
• Not all scenes on a disc have
multiple viewing angles.
Check the documentation
that came with the disc.
• If you press (stop) twice,
the resume information is
erased.
• Some discs do not support
the resume function.
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