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Table of Contents
Related Manuals for Sure Flap MICROCHIP CAT FLAP
Summary of Contents for Sure Flap MICROCHIP CAT FLAP
- Page 1 MICROCHIP CAT FLAP Instruction Manual...
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Page 2: Important Notice
Important Notice Please read all these instructions BEFORE fitting the SureFlap cat flap. Importantly, please checkwhether there is metal in the substrate the flap is to be fitted into.Please follow the metal mount instructions if this is the case. Every effort has been made to ensure the SureFlap will operate with all 9, 10, and 15-digit microchips that are commonly used for pet identification. -
Page 3: Table Of Contents
Instruction Manual 1. B ox C ontents...................3 2. I ntroduction..................4 3. M icrochip T ype ................4 4. I nstallation ..................5 5. B atteries ..................11 6. L earn M ode ..................12 ... -
Page 4: Box Contents
1. Box Contents 1. Main flap assembly 2. Battery Compartment 3. Memory Button 4. Indicator Lamp 5. Catch 6. Manual 4-Way Lock 7. External Frame 8. Battery Cover 9. Selection of Screws 10. Screw Caps Page 3 ... -
Page 5: Introduction
2. Introduction ® Congratulations on your purchase of SureFlap . This cat flap has been designed to recognise the ID chip already implanted in your cat, allowing access to your pet and keeping out marauding intruders. Your home becomes a secure environment for your pet, leading to a happier, more relaxed animal. -
Page 6: Installation
4. Installation DIY installation may involve the use of power tools or cut glass. Safety equipment (gloves, eye protection, etc.) should be used and if in doubt consult a professional to carry out the installation. Suitable door types Instructions are provided for installation in all door types, including wooden, plastic, glass, and metal. -
Page 7: Figure 5 Figure
Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Page 6 ... - Page 8 Clean off any loose debris, dust and dirt from the door before you install SureFlap, see figure 5. ® Mount SureFlap in the hole with the main assembly (battery cover) inside the house. See figure 6. Mount the external frame on the outside of the house. Depending on the thickness of the door, the tunnel will protrude through the frame by differing amounts.
- Page 9 Installation in metal doors ® The presence of a metal plate in a door can influence the performance of SureFlap reducing the range of the microchip reader. This includes the following: Metal skin doors Security doors Metal garage doors UPVC coated metal doors For most situations you will not notice anything, as the read range will still be sufficient for the majority of microchips.
- Page 10 Installation in walls Where you are making holes through the wall of your property please consult a qualified builder. Protective clothing (gloves, eye & ear protection etc.) should be worn when carrying out the installation. Note: When planning the installation of SureFlap into a wall remember that you may need to remove SureFlap in the future to replace the door or upgrade to a newer model.
- Page 11 16) To hold the end of the tunnel in position we recommend using small screws to secure the tunnel to the external frame as shown in figure 18. 17) We recommend putting some waterproof sealant between the tunnel and the external frame to prevent water getting into the wall cavity.
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Page 12: Batteries
Electrical Interference ® SureFlap contains a sensitive radio receiver to pick up the signal from your cat’s microchip. Excessive levels of electrical interference can cause the range of the system to degrade. Avoid the following situations: ® SureFlap should not be used in the vicinity of other microchip readers or similar low frequency devices. -
Page 13: Learn Mode
6. Learn Mode ® To start operation, first SureFlap needs to learn the unique ID code of your cat’s microchip. This process is only required once for each cat, as the code is permanently stored even if the batteries are removed. Follow the simple step-by-step guide below to carry out this process: Initially the unit will be locked and no cat will be allowed to enter the house. - Page 14 Manual lock set to position 1 (open Catch closed both ways) Figure 19 Press memory button once Figure 20 Indicator lamp flashes every second Catch opens Figure 21 Page 1 3 ...
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Page 15: Normal Operation
7. Normal Operation ® Normal operation couldn’t be simpler. Once programmed, SureFlap will only allow entry for your cat(s), denying access to intruder animals. To enter the house, the cat puts their head in the tunnel to push the flap open. A sensor detects the cat’s presence and then quickly reads the microchip, opening the catch if ®... -
Page 16: Way Manual Lock
8. 4-way Manual Lock The manual lock has 4 positions which control the opening of the flap in either direction. The unit is shipped in position 4 (locked both directions) to keep the flap secure in transit. This should be changed to position 1 after installation. Note that the door of SureFlap must hang straight down when you move the lock as it engages with the bottom of the door. -
Page 17: Low Battery Indicator
9. Low Battery Indicator Batteries last typically for at least 6 months under normal levels of use. When the batteries are nearing the end of their life, the low battery indicator comes on. This is a slow flash of the indicator lamp, once every 5 seconds. The unit will continue to operate when the low battery indicator is on, however the batteries should be replaced at the earliest opportunity. -
Page 18: Maintenance
12. Maintenance The sensor that detects the presence of a cat in the tunnel is optical and is situated on the inside roof of the tunnel, close to the flap. If these lenses become obscured by dirt then unreliable operation and/or shortened battery lifetime may result. - Page 19 Symptom: Short battery lifetime Ensure the tunnel and sensor lenses are clean (see section 12). Check that there are no obvious sources of electrical noise in the area e.g. faulty flickering lights, etc (see section 4). Symptom: Catch takes about 10 seconds to close Occasionally the sensor that detects the presence of the cat in the tunnel needs to reset itself, which takes approximately 10 seconds to register.
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Page 20: Guarantee & Disclaimer
Your statutory rights are not affected. Disclaimer: The SureFlap microchip cat flap incorporates selective entry features which have been designed to minimise the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances. - Page 21 FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
- Page 22 N17390 SureFlap Ltd © SureFlap Ltd. www.SureFlap.com Page 2 1 ...
Need help?
Do you have a question about the MICROCHIP CAT FLAP and is the answer not in the manual?
Questions and answers
My cat flap has stopped letting my cat in. No clicking at all. The batteries do not need replacing
Possible reasons why the SureFlap Microchip Cat Flap is not allowing your cat to enter:
1. Microchip Issue – The cat’s microchip may have moved, making it difficult for the sensor to read it. A visit to the vet can confirm if the microchip is still in the correct position.
2. Sensor Not Triggering – The flap has a sensor that detects the cat’s presence in the tunnel. If the cat is not pushing its head far enough into the flap, the sensor may not activate.
3. Battery or Power Issue – Even though the batteries were replaced, ensure they are correctly installed and functional.
4. Mechanical Failure – If the flap is not making the usual clicking noise when the cat approaches, there may be a fault with the locking mechanism or electronics.
5. Manual Lock Position – Check if the manual lock is set correctly. It should be in Position 1 (Fully Open) to allow entry and exit.
To troubleshoot, test the flap by manually placing the cat’s microchip near the sensor, reset the flap if possible, and confirm that the lock is set correctly. If the issue continues, consider either replacing the cat flap or checking the microchip's placement with a vet.
This answer is automatically generated
I have four cats who will be using the cat flap, all chipped. When I press the button for the flap to learn the first cat's chip, if I press the button to learn the second cat's chip but the first cat goes through again before the second, will the flap record the first cat twice or wait for the second to go through? Thanks.