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Thrane&Thrane TT-3670 User Manual

Thrane&Thrane TT-3670 User Manual

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USER MANUAL
Thrane IP Handset

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  • Page 1 USER MANUAL Thrane IP Handset...
  • Page 2 Thrane & Thrane A/S IP Handset User Manual Document number: 98-126059-B Release date: December 13, 2007...
  • Page 3 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. We recommend downloading the latest version of the manual from the Thrane & Thrane Extranet. Copyright © 2007 Thrane & Thrane A/S. All rights reserved. Trademark Acknowledgements: •...

  • Page 4: Safety Summary

    Safety Summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment.

  • Page 5: About The Manual

    About the Manual Intended Readers This manual is a user manual for the Thrane & Thrane IP Handset. The readers of the manual include anyone who is using or intends to use the IP Handset. No specific skills are required to operate the IP Handset.
  • Page 6 Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the antenna”. • To indicate what the user should select in the user interface. Example: “Select Settings > Display”. Italic is used to emphasize the paragraph title in cross- references.

  • Page 8: Table Of Contents

    Table of Contents Safety Summary ..............iii About the Manual .............. iv Chapter 1 Introduction ................1 Welcome ..............1 In this chapter ..............2 Your IP Handset ................3 Features ................3 What’s next? Chapter 2 Getting started In this chapter ..............5 Connecting the IP Handset ..........5 ............5 Using a BGAN terminal ................6...
  • Page 9 Table of Contents Handset functions .............26 ...............26 Making calls ........29 Making a call using a BGAN terminal ..............31 Quick settings ...........33 Writing text in the handset The menu system ..............34 ..........34 Accessing the menu system ..............34 Menu overview ................35 Call log ................37 Contacts...
  • Page 10 Table of Contents App. A Technical specifications In this appendix ...............69 Specifications ..............69 IP Handset outline dimensions ..........71 IP cradle outline dimensions ..........73 Glossary ..................75 Index ..................79...
  • Page 11 Table of Contents...

  • Page 12: Introduction

    Chapter 1 Introduction Welcome Congratulations on the purchase of your IP Handset! The IP Handset communicates using Voice over Internet Protocol (VoIP), which means that voice conversations are routed over the Internet or through an IP-based network. The handset is powered directly from the LAN interface using Power over Ethernet (PoE), which eliminates the need for an external power supply.

  • Page 13: Your Ip Handset

    Chapter 1: Introduction Your IP Handset The IP Handset is used for making phone calls over an IP based network. When used with a BGAN terminal, the communication is only IP based between the handset and the BGAN terminal. From the BGAN terminal, the call is transmitted as a normal circuit-switched call.

  • Page 14: Features

    Chapter 1: Introduction Features The IP Handset offers the following features: Voice communication over Internet or IP based network Contacts list with up to 100 entries Intuitive user interface and menu system Built-in web interface High quality color display QVGA Rugged but elegant design Splash proof and dust proof Connectivity to Broadband Global Area Network (BGAN) terminal...
  • Page 15 Chapter 1: Introduction...

  • Page 16: Getting Started

    Chapter 2 Getting started In this chapter This chapter describes how to install and start up the handset and make the first call. It also gives an overview of the display and keypad and explains how to navigate with the keypad. Connecting the IP Handset Using a BGAN terminal By connecting the handset to a BGAN terminal you gain access to the BGAN...

  • Page 17: Connectors

    Chapter 2: Getting started Connectors IP Handset connectors (future use) The handset has two connectors on the side of the handset, for future use: • one connector for connecting a headset. • one Mini-USB connector. Note These connectors are currently not functional; they are for future use. The IP Handset also has a coil cord with a LAN connector for connecting to the IP cradle or directly to a LAN (PoE) interface.

  • Page 18: Connecting The Cables To The Ip Cradle

    Chapter 2: Getting started Connecting the cables to the IP cradle Do as follows: 1. Remove the two screws holding the center cover in the bottom of the cradle and take off the cover. J101 J103 Fit coil cord here J102 Cable relief 2.
  • Page 19 Chapter 2: Getting started • Connect the wires of a LAN cable to the terminal block marked J101. The text next to the terminal block indicates which signal goes where. 4. Mount cable relief at the cable exit from the IP cradle. 5.

  • Page 20: Installing The Cradle

    Chapter 2: Getting started Installing the cradle Mount the cradle on a wall or a desktop with 3 screws fitting in the holes indicated in the drawing below (front view). Connecting the IP Handset...

  • Page 21: Connecting The Handset To A Bgan Terminal

    Chapter 2: Getting started Connecting the handset to a BGAN terminal Note The LAN interface on the BGAN terminal must have Power over Ethernet. Do as follows: 1. Start up the BGAN terminal as described in the user manual for the terminal.

  • Page 22: Starting Up The Ip Handset

    Chapter 2: Getting started Starting up the IP Handset Powering the IP Handset The IP Handset is automatically powered when it is connected to a LAN interface with PoE. If the handset has been switched off, you can switch it back on by pressing and holding the on-hook key until the display lights up.

  • Page 23: Establishing A Connection Using Bgan Terminal

    Chapter 2: Getting started Establishing a connection using BGAN terminal If no SIM PIN is required If the handset is connected to a BGAN terminal where the SIM PIN has already been entered, the BGAN terminal automatically sets up a SIP profile and assigns a local number.

  • Page 24: Making The First Call

    Chapter 2: Getting started Wrong PIN After entering the user name and password, you have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your BGAN SIM card. Enter the PUK followed by a new PIN of your own choice.

  • Page 25: The Handset Keypad And Display

    Chapter 2: Getting started The handset keypad and display The keypad Overview The following drawing shows the keypad of the handset. Select Up/ Down/ Left/ Right Left select Right select Off hook On hook/ Power Alpha-numeric keys The next sections explain the functions of each key in the keypad. The handset keypad and display...

  • Page 26: Control Keys

    Chapter 2: Getting started Control keys The below table shows the functions of the control keys in the upper section of the keypad. Functions Left select. Selects the function shown just above the key (left soft key). Right select. Selects the function shown just above the key (right soft key). From main screen: Opens the Contacts list.
  • Page 27 Chapter 2: Getting started Functions Select (center). Selects/confirms the function highlighted in the display. Navigation. Navigates through the menu system in the display. Right/Left are also used to change settings in the menus. See also Keypad shortcuts on page 19. The handset keypad and display...
  • Page 28 Chapter 2: Getting started Alpha-numeric keys This section shows the functions of the alpha-numeric keys in the lower section of the keypad. The functions available depend on whether you are typing a phone number (number mode) or text (text mode). In number mode, you get the number of the key pressed.
  • Page 29 Chapter 2: Getting started In text mode, you have the functions listed below. The ∗ key switches between numeric, lowercase and uppercase characters. To get numbers from lowercase or uppercase mode, press and hold the key. At numerous presses on the same key, the character changes in the same sequence that the characters are listed in the table below.
  • Page 30 Chapter 2: Getting started Navigating with the keypad To enter the menu system from the main screen, press the center select key. To move through the menus, press the navigation keys (arrows). To select a highlighted menu item, press the center select key. To select one of the items in the action texts area, press the key just below the text you want to select.

  • Page 31: The Display

    Chapter 2: Getting started The display Overview The color display of the IP Handset is divided into sections with different information. The sections are outlined below. Signal status Time General indications IP handset for BGAN terminal call status Selected menu item Main display area Action texts area The handset keypad and display...
  • Page 32 Chapter 2: Getting started BGAN signal status When the IP Handset is connected to a BGAN terminal, the display shows the signal strength of the BGAN signal. Time The display shows the time of day. The format is selectable in the Settings > Date and time menu. General indications General indications are icons that show dynamic information such as missed calls, sounds off, keypad locked and microphone muted.
  • Page 33 Chapter 2: Getting started Icons in the display The below table explains the icons in your display. Icon Meaning The handset is ready for making calls. The handset is not ready for making calls. Incoming call - not yet answered (the handset is ringing).
  • Page 34 Chapter 2: Getting started Icon Meaning The keypad is locked. To unlock the keypad, press the center select key followed by the left select key. Missed call. See the Call log for information on the call. This symbol is used in the Contacts list to indicate that the number is from the phone book of the BGAN terminal and is read-only.

  • Page 35: What's Next

    Chapter 2: Getting started Screensaver You can choose to have a screensaver activated when the handset is not used for 1 minute. This screen shows only the time, handset status and general indications such as missed calls. When you press a key the display returns to the normal display function. To enable or disable the screensaver, enter the menu system, select Settings >...

  • Page 36: Operating The Ip Handset

    Chapter 3 Operating the IP Handset In this chapter This chapter describes how to use the IP Handset. It also describes how to configure the handset and use the display menu system, including a short description of how to use the IP Handset with a BGAN terminal. User interfaces The main user interface for the handset is the display menu system.

  • Page 37: Handset Functions

    Chapter 3: Operating the IP Handset Handset functions Making calls Handset ready When the status field for the IP Handset shows ready , you can make or receive calls. Handset functions...
  • Page 38 Chapter 3: Operating the IP Handset To make a call To make a call, simply type the phone number and press the off-hook key in the left side of the keypad or press #. Note If the handset is in the cradle while you make the call, the mode will automatically be hands-free (default function).
  • Page 39 Chapter 3: Operating the IP Handset You can also call a number from your contacts or from a list of recent calls: • Contacts: Press the right select key from the main screen and move to the contact you want to call. Then press the off-hook key. •...

  • Page 40: Making A Call Using A Bgan Terminal

    Chapter 3: Operating the IP Handset Making a call using a BGAN terminal Making a call from a handset connected to a BGAN terminal To make a call from a phone or handset connected to a BGAN terminal, dial 00 <country code> <phone number> followed by off-hook key or #. Example: To call Thrane &...
  • Page 41 Chapter 3: Operating the IP Handset To see the mobile numbers of your terminal, refer to the information included with your airtime subscription. Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice. For more information on call types and the BGAN terminal, refer to the user manual for your BGAN terminal.

  • Page 42: Quick Settings

    Chapter 3: Operating the IP Handset Quick settings Controlling the volume To adjust the voice volume during a call (with the display in the main screen), press on the keypad. Hands-free operation To enable hands-free operation during a call, use the right select key to select Handsfree.
  • Page 43 Chapter 3: Operating the IP Handset Locking the keypad To lock the keypad, select the left Options menu and select Lock keypad. When the keypad is locked you can still answer incoming calls. To unlock the keypad, press the center select key and then the left select key. Using night mode The display has a night mode for operation in low light areas.

  • Page 44: Writing Text In The Handset

    Chapter 3: Operating the IP Handset Writing text in the handset How to use the keys Press ∗ before the alpha-numeric key to switch between lower case, upper case and numbers. There are 3 or 4 letters on each key. To obtain the other letters on the key, press the key again.

  • Page 45: The Menu System

    Chapter 3: Operating the IP Handset The menu system Accessing the menu system To access the menu system from the main screen, press the center select key. Move around in the menus with the arrow keys and select with the select keys. Leave the menu system by pressing the on-hook key.

  • Page 46: Call Log

    Chapter 3: Operating the IP Handset Call log To see the call log Note that the call log can hold maximum 100 calls. You can delete calls from the call log. For further information, see the next pages in this section. Do as follows: 1.
  • Page 47 Chapter 3: Operating the IP Handset To delete a number from the call log Do as follows: 1. In the call log, go to the call and select Options. 2. Select Delete. 3. Select Yes. To delete all numbers in a call log folder Do as follows to delete all numbers in the call log, or all numbers in a subfolder of the call log.

  • Page 48: Contacts

    Chapter 3: Operating the IP Handset Contacts To see your contacts Do one of the following: • From the main screen, press the right select key, • from the main screen, press , or • from the main menu, select Contacts. If a contact is from the BGAN phone book it is marked with .
  • Page 49 Chapter 3: Operating the IP Handset To edit a contact Do as follows: 1. In your Contacts list, scroll to the contact you want to edit. 2. Press the left select key, Options. 3. Select View/Edit. 4. Select Edit. 5. Change the name of your contact and select OK. For information on how to enter text, see Writing text in the handset on page 33.

  • Page 50: Status

    Chapter 3: Operating the IP Handset Status To view status for the handset, do as follows: 1. From the main menu, select Status. 2. Select Phone identification to see the serial number of the IP Handset. 3. Select Network information to see: •...

  • Page 51: Network

    Chapter 3: Operating the IP Handset Network You can select whether or not the IP Handset should use DHCP. We recommend using DHCP. Do as follows: 1. From the main menu, select Network. 2. Select IP mode. 3. Do one of the following: •...

  • Page 52: Settings

    Chapter 3: Operating the IP Handset Settings Overview To access the Settings menu, select Settings from the main menu. Sound To adjust the sounds of the handset, do as follows: 1. From the Settings menu, select Sound. 2. Move to the sound you want to adjust. 3.
  • Page 53 Chapter 3: Operating the IP Handset Stealth Stealth mode is used when the IP Handset should not be noticed. You can select stealth for sound, for light, or for both. Do as follows: 1. From the Settings menu, select Stealth. 2.

  • Page 54: Call Services

    Chapter 3: Operating the IP Handset Call services To enable/disable Noise cancellation and Echo cancellation, do as follows: 1. From the Settings menu, select Call services. 2. Move to Noise cancellation and/or Echo cancellation and use Select to change the setting. •...
  • Page 55 Chapter 3: Operating the IP Handset Cradle You can select whether the handset should detect the cradle or not. Do as follows: 1. From the Settings menu, select Cradle. 2. To have the handset detect whether or not it is in the cradle, check the box. This is the default mode.

  • Page 56: Web Server

    Chapter 3: Operating the IP Handset Display To change the display settings, do as follows: 1. From the Settings menu, select Display. 2. Move to the setting you want to change. 3. For the backlight settings, use the keys to change the percentage. Standby backlight can be set to maximum 50%, and the Standby backlight cannot be set higher than the Active backlight.

  • Page 57: Date And Time

    Chapter 3: Operating the IP Handset Date and time Note The date and time is only maintained as long as the handset is powered! To set the date and time, do as follows: 1. From the Settings menu, select Date and time.
  • Page 58 Chapter 3: Operating the IP Handset Factory default To return to factory default for all settings, do as follows: 1. From the Settings menu, select Factory default. Important All settings and status information are lost when you accept this setting! 2.

  • Page 59: Sip

    Chapter 3: Operating the IP Handset Overview The handset communicates using Session Initiation Protocol (SIP). The profile used for communication depends on your subscription. To activate a profile The default profile is the BGAN profile, which is used when the IP Handset is connected to a BGAN terminal.
  • Page 60 Chapter 3: Operating the IP Handset To add a new SIP profile The handset can hold up to 10 profiles. Do as follows: 1. In the SIP menu, select Options (left select key). 2. Select Add. 3. Type in the name to use for the new profile and select OK.
  • Page 61 Chapter 3: Operating the IP Handset 9. Continue through the items in the list, selecting Edit, typing in the information and entering with OK. The items are: • User name • Password • Codec priority 10. When you have made your changes, select Back.
  • Page 62 Chapter 3: Operating the IP Handset To delete a profile Do as follows: 1. In the SIP menu, move to the profile you want to delete and select Options. 2. Select Delete. 3. Select Yes. To delete all profiles Do as follows: 1.

  • Page 63: Bgan

    Chapter 3: Operating the IP Handset BGAN Overview When the IP Handset is connected to a BGAN terminal, the handset provides a dedicated BGAN menu for the terminal. The following sections describe this menu. To see the BGAN status Do as follows: 1.

  • Page 64: What's Next

    Chapter 3: Operating the IP Handset To enter the PIN for the BGAN terminal Note that this menu item is only available if the BGAN terminal needs a PIN. Do as follows: 1. From the BGAN menu select Enter PIN code.
  • Page 65 Chapter 3: Operating the IP Handset What’s next?

  • Page 66: Using The Web Server

    Chapter 4 Using the web server In this chapter This chapter describes how to use the web server in your IP Handset system. Introduction The web server The web server is built into the IP Handset and is primarily used for uploading software and for editing contacts.
  • Page 67 Chapter 4: Using the web server To disable the use of a Proxy server completely, do as follows: Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different. 1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections >...

  • Page 68: Accessing And Navigating The Web Server

    Chapter 4: Using the web server Accessing and navigating the web server Accessing the web server To access the web server from a computer, do as follows: 1. Start up your computer, the BGAN terminal and the IP Handset. 2. Connect your computer to the BGAN terminal using a standard LAN cable. 3.
  • Page 69 Chapter 4: Using the web server Overview of the web server The web server consists of the following sections. Icon Bar Contents Section Navigation Pane • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section.

  • Page 70: The Home Page

    Chapter 4: Using the web server The Home page The web server starts up on the Home page. To go back to the Home page from another location in the web server, select Home from the left navigation pane. The Home page shows properties and network settings of the handset. The page is automatically updated every 5 seconds.

  • Page 71: Contacts

    Chapter 4: Using the web server Contacts The web server gives access to the Contacts list of the handset. Select CONTACTS from the left navigation pane. The page shows the name and number of all contacts in the handset. You can sort the list by name or number by clicking Name or Number in the heading row of the list.

  • Page 72: Call Log

    Chapter 4: Using the web server Call log To display the call log of the handset, select CALL LOG from the left navigation pane. The CALL LOG page shows date and time, phone number, duration and call type for all calls made to or from the handset. If the phone number is in the Contacts list, the name of the contact is shown with the number.

  • Page 73: Sip Settings

    Chapter 4: Using the web server SIP settings Overview The handset communicates using SIP (Session Initiation Protocol). To view the SIP settings of the handset, select SIP SETTINGS from the left navigation pane. The page shows the settings for the current SIP profile. Introduction...
  • Page 74 Chapter 4: Using the web server To add a new profile The list of SIP profiles can hold maximum 10 profiles. To add a new profile, do as follows: 1. Click New profile at the top of the page. 2. Fill in the list. You may not need to fill in all items in the list.

  • Page 75: Uploading Firmware

    Chapter 4: Using the web server Uploading firmware You can use the web server to upload firmware from your computer to the IP Handset. Do as follows: 1. Select UPLOAD FIRMWARE from the left navigation pane. 2. Click Browse and locate the firmware you want to upload to the IP Handset.

  • Page 76: Help

    Chapter 4: Using the web server Help If you are reporting an error with your IP Handset, you may be asked to generate a diagnostics report. The diagnostics report includes information that can be very useful for a service technician. To generate a diagnostics report, do as follows: 1.

  • Page 77: What's Next

    Chapter 4: Using the web server 3. If your service technician needs specific information included in the report, click Advanced and select the items needed. Then click Generate report. What’s next? This chapter has described how to use the built-in web server of the IP Handset.

  • Page 78: Troubleshooting

    Chapter 5 Troubleshooting In this chapter This chapter gives guidelines for troubleshooting, Getting support Overview If this manual does not provide the information required to solve your problem, you may want to contact your Airtime Provider or your supplier. Handset support If you need assistance with problems caused by the IP Handset, please call a distributor in your area.

  • Page 79: Troubleshooting Guide

    Chapter 5: Troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem Possible Cause Remedy The handset is An error occurred Press and hold the on-hook key not responding in the software.

  • Page 80: In This Appendix

    Appendix A Technical specifications In this appendix This appendix contains specifications for the IP Handset and outline drawings for the IP Handset and cradle. Specifications Item Specification Type TT-3672A IP Handset Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm Weight 175 g ±20 g Display...
  • Page 81 Chapter 6: Technical specifications Item Specification Protection category IP55, dust proof and splash proof LAN interface 10/100 Mbps Network Protocol Internet Protocol (IP) VoIP Protocol SIP v2 Session Initiation Protocol (RFC3261), SDP (RFC2327) Voice Codecs G.711 and G.729 A/B Physical interfaces RJ-45 male connector on fixed cable Headset 2.5 mm jack Mini USB...

  • Page 82: Ip Handset Outline Dimensions

    Chapter 6: Technical specifications IP Handset outline dimensions IP Handset outline dimensions...
  • Page 83 Chapter 6: Technical specifications IP Handset outline dimensions, continued (side view and back view). IP Handset outline dimensions...

  • Page 84: Ip Cradle Outline Dimensions

    Chapter 6: Technical specifications IP cradle outline dimensions IP cradle outline dimensions...
  • Page 85 Chapter 6: Technical specifications IP cradle outline dimensions, continued (front and side). IP cradle outline dimensions...

  • Page 86: Glossary

    Glossary Glossary BGAN Broadband Global Area Network. A mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. DHCP Dynamic Host Configuration Protocol.
  • Page 87 Glossary Media Access Control address. A hardware address that uniquely identifies each node of a network. Printed Circuit Board Personal Identification Number. A secret numeric password shared between a user and a system, used to authenticate the user to the system. Power over Ethernet.
  • Page 88 Glossary Session Initiation Protocol. An application-layer control (signaling) protocol for creating, modifying, and terminating sessions with one or more participants. Used e.g. for Internet telephony. Thin Film Transistor. A display type using a number of individual display cells, each controlled by its own transistor. UMTS Universal Mobile Telecommunications System.
  • Page 89 Glossary...

  • Page 90: Index

    Index Index display icons, 22 backlight, 45 night colors, 32 BGAN overview, 20 call using, 29 settings, 45 enter PIN, 53 document number menu, 52 this manual, i call Echo cancellation, 43 ending or rejecting, 28 from BGAN terminal, 29 making, 27 receiving, 28 factory default, 47...
  • Page 91 Index PUK code, 13 keypad alpha-numeric keys, 17 control keys, 15 restore factory settings, 47 description, 14 locking, 32 shortcuts, 19 safety summary, iii Screensaver, 24 screensaver, 45 locking the keypad, 32 SIP profiles, 48, 62 activating, 48 adding, 49, 63 deleting, 51, 63 manual editing, 50, 63...
  • Page 92 Index uploading firmware, 64 user interfaces, 25 volume, adjusting during call, 31 web server accessing, 57 browser settings, 55 call log, 61 Contacts, 60 enabling/disabling, 45 Home, 59 introduction, 55 overview, 58 SIP settings, 62 using, 55 writing text in display, 33...
  • Page 93 Index...

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Tt-3672aTt-3674aTt-3670a

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