Planon Printstik 900 series User Manual
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Planon Printstik 900 series User Manual

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P
O
PRINTSTIK 900 S
LAN
N
ERIES

USER GUIDE

PlanOn System Solutions Inc.
15-5155 Spectrum Way, Mississauga,
Ontario, Canada, L4W 5A1
1 888 507 3926
1

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Summary of Contents for Planon Printstik 900 series

  • Page 1: User Guide

    PRINTSTIK 900 S ERIES USER GUIDE PlanOn System Solutions Inc. 15-5155 Spectrum Way, Mississauga, Ontario, Canada, L4W 5A1 1 888 507 3926...

  • Page 2: Table Of Contents

    ABLE OF ONTENTS Thanks from PlanOn……………………………………………………….. Pg 3 Introducing the Pg 4 PRINTSTIK…………………………………………………... PRINTSTIK Pg 5 Specifications……………………………………………………. PRINTSTIK Pg 6 Contents………………………………………………………….. Charging the Pg 7 PRINTSTIK……………………………………………………... PRINTSTIK Main Hardware Control Pg 8 - 10 Panel…………………………………… Personal Computer Software Installation………………………………….. Pg 10 - 15 PRINTSTIK Personal Computer Software Pg 16 –...

  • Page 3: Thanks From Planon

    PRINTSTIK. You will find the PRINTSTIK to be light weight and durable. We here at PlanOn hope you make the most of your product. It is delightful to see that it has gotten into the right hands with customers like you.

  • Page 4: Introducing The Printstik

    NTRODUCING THE “The future of Printing will never be the same again…nor will the mobile office” PLANON has created a technical marvel. At barely over 11” long and only 1.5 pounds in weight, the Bluetooth enabled PRINTSTIK is the ultimate traveling companion.

  • Page 5: Printstik Specifications

    PRINTSTIK PECIFICATIONS Type 900 Series Size Approx 25mm x 48mm x 280mm (~ 1” x 1.9” x 11”) Weight 1lb. (460 g) including paper cartridge Resolution 200x100dpi, 200x200dpi, 200x400dpi Method Direct Thermal Printing Speed Up to three pages per minute Paper sizes (Roll) Paper Cartridge 8.5"...
  • Page 6 PRINTSTIK Contents After opening the packaging of your 900 Series PRINTSTIK, please make sure you have the following items inside the box: PRINTSTIK Retractable USB Cable Hard Case Wall Charger Travel Case Quick Start Guide Installation CD NEED PIC *These items are included only in the 950 series PRINTSTIK **These items are only included in the 910 series PRINTSTIK...

  • Page 7: Printstik

    PRINTSTIK HARGING YOUR Electrical Connectivity The PRINTSTIK has an internal rechargeable battery. This gives the mobility to print without any connection to an external power source. The PRINTSTIK can only function if the battery has a charge. There are two main options to how it can be charged discussed below: Connecting to an AC Outlet The PRINTSTIK has the ability to connect...

  • Page 8: Printstik Main Hardware Control Panel

    PRINTSTIK Main Hardware Control Panel Paper Feed Button Data Stream Power Button Printing Status Battery Life Power Button Power Button This button can turn the PRINTSTIK on or off. Turning the PRINTSTIK on requires holding the button down for three seconds. After this brief period the button can be released.
  • Page 9 Paper Feed Button The main function of the “Paper Feed Button” is to insert paper into the PRINTSTIK and to release paper. Inserting paper is important for loading a thermal paper roll, paper cartridge or single sheet (For more information see Page 22). Releasing paper is useful to provide spacing after printing and for paper removal.

  • Page 10: Personal Computer Software Installation

    Data Stream This light which is in the shape of a “Z” letter signifies that the printer is on and Bluetooth connectivity is established. Personal Computer Software Installation *Please remember to install the Driver CD (see below installation instructions) before connecting your PRINTSTIK with a laptop or PC. 1.
  • Page 11 4. The next screen (shown below) reveals that the installation process for the USB driver is ready to begin. Click on the “next” button. Choose “Next” to begin 5. The following page will appear, click “next” to start installation. Choose “Next” to begin...
  • Page 12 6. At this point a search will begin to check whether your computer already contains the USB driver, click "next" after search complete. (If a driver has been detected, please follow the instructions to uninstall & reboot, once your system has reboot, the installation continues) Click “Next”...
  • Page 13 8. When this window pops up click the “finish” tab to complete the installation. Click “Finish” to complete Installing the PRINSTIK driver 1. The page below will follow once the USB driver has been successfully installed. Click “next” to begin. Click “next”...
  • Page 14 1. The following page will appear. It addresses copyright information and advises the importance of closing any other programs to ensure a complete and smooth installation. Left click “Next” to continue. Choose “Next” to continue 2. The next screen (shown below) reveals that the installation process is ready to begin.
  • Page 15 3. As depicted below, installation has begun and its status is shown by the blue bar that progressively extends as the PRINTSTIK driver files are being installed. The files from the CD are being copied into the designated area of your computer automatically. Once completed left click “Finish”.

  • Page 16: Printstik Personal Computer Software Usage

    PRINTSTIK Personal Computer Software Usage The PRINTSTIK driver is now installed into the computer. This means that it can now be chosen for printing any time printing is required. To change printing preferences with the PRINTSTIK, the “Properties” button can be chosen with the PRINTSTIK selected to adjust printing preferences (ie.

  • Page 17: Printstik Personal Computer Bluetooth Pairing

    Selecting the “Advanced” button opens the screen below with options available for paper size, number of copies, print quality, and advanced printing features. Once these are set, “OK” can be chosen. *for detailed information regarding the various settings of these preferences, please refer to the Windows instructional manual that addresses printing.
  • Page 18 The address on the PRINTSTIK icon will be in the following form: “PS950 XXXXXX” Double click the mouse on the PRINTSTIK icon. The window below should appear. Double click the Serial Port icon. Double Click the Serial Port icon. Next, in order to complete the pairing of the PRINTSTIK, the “Bluetooth security code”...

  • Page 19: Windows Printing Preferences

    Windows Printing Preferences After printing has been chosen, there will be an icon of a printer shown at the bottom right of computer screen. Printing preferences can be accessed and adjusted accordingly through this screen. It can be clicked on to look at the printing queue status of the PRINTSTIK (when it has been chosen to print): This is a part of the windows configuration.

  • Page 20: Thermal Paper

    The PRINTSTIK uses special printing technology to print on specially designed paper known as thermal paper. It is recommended that the thermal paper used with it should only be those that PlanOn has approved. Currently available through PlanOn are 8.5” by 11” and 8.5” by 14” thermal paper sheets.
  • Page 21 2. Release the cartridge lock by pressing down on the small snap: 3. Hold PRINTSTIK cartridge firmly and raise upwards as depicted in the pictures below...
  • Page 22 4. Raise cartridge completely up as depicted below 5. The cartridge can now be pulled from its metal arms as shown. Metal Arms...
  • Page 23 6. Completely remove the cartridge from the metal arms. 7. Once the cartridge has been detached from the metal arms, the paper can be torn to separate the cartridge from the PRINTSTIK. 8. Press the paper feed button to remove remaining paper that is within the PRINTSTIK.

  • Page 24: Paper Insertion

    PlanOn PRINTSTIK Cartridge Loading PRINTSTIK removed from Each cartridge has a paper “leader" at the beginning of the paper roll. 1. Locate the Insertion point on the printer Paper Insertion area...
  • Page 25 Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion 2. Guide the tip of the paper roll with the paper “leader" through the insertion slight Each cartridge has a "paper leader" at the beginning of the paper roll.
  • Page 26 Paper Inserted 3. Once you placed the paper through the insertion slight, have the PRINTSTIK laid down. Now press the paper feed button to draw the paper in. Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion...
  • Page 27 4. As the paper is drawn through, guide it to make sure it’s centered with a result as depicted below. 5. Once some paper has been taken into the PRINTSTIK, raise the metal arms upwards with the PRINTSTIK laid down (the logo would be up)
  • Page 28 6. Metal arms can now be lined up with the slots on the PRINTSTIK cartridge as depicted in the picture. This will slide the cartridge into place.
  • Page 29 7. Once the cartridge is fully inserted with the metal arms. Slightly pull the paper as depicted below.
  • Page 30 8. Now you can close the cartridge down into the printer as shown below 9. To completely lock the cartridge slightly press on the cartridge cover as show below...
  • Page 31 10. Now the snap is locked in with the printer and the cartridge is secure. 11. Now you are ready to print! NOTE: After installing paper cartridge and printing, try and avoid taking out cartridge, and re-installing cartridge again, if needed to do so, please see instructions in FAQ section (question 1).
  • Page 32 1. Verify your Blackberry OS (Operating System) is 4.5 or higher*. Download the driver files from the Planon website link shown above. Extract the download (the driver files) to a location on your computer. 2. Download BlackBerry Desktop Manager (version 4.7 or higher) and install on your computer.
  • Page 33 Open up Blackberry Desktop Manager on your PC. The following screen will appear, if this is your first time loading the PRINSTIK drivers onto your Blackberry, click on where it says the icon “Application Loader” to run. Choose “Application Loader”...
  • Page 34 6. Choosing the “Application Loader” leads to the screen below. Click “Start” to continue. Click “Start” to continue 7. You should see “Task in Progress” window below Task in Progress window...
  • Page 35 After “Task in Progress” window has completed check, the window below will appear. Click the “browse” button. Click “Browse” 9. Load files, FileExplorer, PrintstikDriver, MessageEventListener, and the settingManager. Click "open" to copy the files. Click “Open”...
  • Page 36 10. After choosing the files, the window below will appear. This window will indicate the action status (install) for each driver file. Scroll down the list to verify. Click on “Next”. Click “Next” 11. The window below will appear and gives a summary. Click Finish. Click “Finish”...
  • Page 37 12. The files are now loaded onto the Blackberry. When you get the message that says “the loading operation was successful” you can click “X” to close. Click “X” to close. 13. Wait for the BlackBerry phone to finish loading. Please allow some time for it to be back in normal status (This should only take a few minutes).
  • Page 38 THROUGH WAP BROWSER. a) On Blackberry device, open web browser, in the URL type http://www.planonftp.com/BB47Driver1.wml b) Click the Planon Printer Driver, c) Check the box that says “set application permission” d) Click the Download button. (Please continue with steps 14-18).
  • Page 39 By registering your email, you will be informed 5 days prior to the expiration of your free 6 months trial for printing services. To continue using the PLANON PRINTSTIK printing services you must pay the annual registration fee. To make payments go the Printing Service Registration menu, read the disclaimer, select “Agree”...
  • Page 40 Printing from your Blackberry device: Once you have installed the above mentioned software’s. You can choose any of the following printing options: -Print Email -Print Email List -Print Memo -Print contact list -Print Task List -Print appointment List -Print task detail (for chosen contact) -Print contact detail (for chosen appointment) -Print memo list -Print Text Message...
  • Page 41 Printing example 3: To print images, you must click on the “Blackberry File Explorer” icon. You will see the directory named “store/” click on it, and choose “store/home/”, then choose “store/home/user/”. Once you are in the “store/home/user/” directory you will find all images that have been saved onto your Blackberry device.
  • Page 42 Printing example 6: Print page selection: Page selection can be single page, continuous range of pages. You can have a few of page selection range; each range should be separate by comma. For example, 1-4, 6, 8-13 Printing example 7: Store Print Data On device: When your file is not on device locally, first time application will connect to printing server and process file to print and stored on device locally.

  • Page 43: Frequently Asked Questions

    Frequently Asked Questions 1. What should be done if thermal paper is jammed within the PRINTSTIK rollers? Turn off the PRINTSTIK printer. Pull the cartridge out; (please see pgs 18-21 for cartridge removal). Now cut off the jammed paper and do the following: A) After pulling out the cartridge, tear or cut off the remaining jammed paper, have 4-6 inches of paper pulled out then cut a triangular shape with a pair of scissors, as shown below.
  • Page 44 B) Guide paper with tip of triangular cutout of paper into the insertion slight. C) Once the paper is in the printer, pull some paper in; guide the paper so it is centered and insert the cartridge into the metal arms on the printer. Close the cartridge and lock it into the printer.
  • Page 45 4. It may have lost its serial connection and this should be re-established according to the instructions shown in this manual. 5. If the above mentioned solutions are not effective, please contact PlanOn for more information (support@Planon.com) 4. I cannot find the PRINTSTIK when trying to pair it.
  • Page 46 7. My PRINTSTIK does not seem to be pairing with my Personal Computer. What should I do? In order to pair, please look at the section of this instruction manual that addresses pairing the PRINTSTIK with a PC. Make sure the PRINTSTIK is on when pairing and be sure to refer to the manual of Bluetooth connectivity of the personal computer being paired with the PRINTSTIK.
  • Page 47 It should only be connected to a power source to charge. 15. What kind of paper can be used with the PRINTSTIK? It is best to use the variety of thermal paper offered through PlanOn. This guarantees that it will work effectively. PlanOn offers various kinds like 8.5 by 11 and 8.5 by 14 inch thermal paper and also thermal paper rolls (of various...
  • Page 48 Radio Frequency related Information Industry Canada: The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. This class B digital device apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 49: Ordering Information

    CAUTION: Changes or modifications to this equipment not expressly approved by Planon for compliance could void the user’s authority to operate this equipment. Ordering Information If you would like to purchase additional PRINTSTIK products please visit the website: www.planon.com...

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