Planon PRINTSTIK PS910 User Manual

Planon printstik ps910: user guide
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P
O
PRINTSTIK 900 S
LAN
N
ERIES

USER GUIDE

PlanOn System Solutions Inc.
15-5155 Spectrum Way, Mississauga,
Ontario, Canada, L4W 5A1
1 888 507 3926
1

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  • Page 1: User Guide

    PRINTSTIK 900 S ERIES USER GUIDE PlanOn System Solutions Inc. 15-5155 Spectrum Way, Mississauga, Ontario, Canada, L4W 5A1 1 888 507 3926...
  • Page 2: Table Of Contents

    ABLE OF Thanks from PlanOn……………………………………………………….. Introducing the PRINTSTIK…………………………………………………... PRINTSTIK Specifications……………………………………………………. PRINTSTIK Contents………………………………………………………….. Charging the PRINTSTIK……………………………………………………... PRINTSTIK Main Hardware Control Panel…………………………………… Personal Computer Software Installation………………………………….. PRINTSTIK Personal Computer Software Usage……………………………... PRINTSTIK Personal Computer Bluetooth Pairing……………………………. Windows Printing Preferences…………………………………………….. Printing Paper…………………………………………………………… PRINTSTIK Cartridge Removal ……………………………………………………………………..
  • Page 3: Thanks From Planon

    PRINTSTIK. You will find the PRINTSTIK to be light weight and durable. We here at PlanOn hope you make the most of your product. It is delightful to see that it has gotten into the right hands with customers like you.
  • Page 4: Introducing The Printstik

    NTRODUCING THE “The future of Printing will never be the same again…nor will the mobile office” PLANON has created a technical marvel. At barely over 11” long and only 1.5 pounds in weight, the Bluetooth enabled PRINTSTIK is the ultimate traveling companion.
  • Page 5: Printstik Specifications

    Type Size Weight Resolution Method Speed Paper sizes (Roll) Interface Power supply Options Number of pages per charge Battery type Charging Regulatory Operating System Supported PRINTSTIK PECIFICATIONS 900 Series Approx 25mm x 48mm x 280mm (~ 1” x 1.9” x 11”) 1lb.
  • Page 6 PRINTSTIK Contents After opening the packaging of your 900 Series PRINTSTIK, please make sure you have the following items inside the box: PRINTSTIK Retractable USB Cable Hard Case Wall Charger Car Adapter Charger Travel Case Quick Start Guide Installation CD NEED PIC *These items are included only in the 950 series PRINTSTIK **These items are only included in the 910 series PRINTSTIK...
  • Page 7: Printstik

    When connected the PRINTSTIK battery symbol light will turn RED. This light will stay red as the printer charges (see page 9 for more information). This signifies the charging of the PRINTSTIK. It takes 3 hours for a full charge.
  • Page 8: Printstik Main Hardware Control Panel

    PRINTSTIK Main Hardware Control Panel Paper Feed Button Power Button Power Button Power Button This button can turn the PRINTSTIK on or off. Turning the PRINTSTIK on requires holding the button down for three seconds. After this brief period the button can be released. At this point, the “Battery Life Light”...
  • Page 9 NOTE: When charging the printer, the “Battery Life” light will stay red. The “Battery Life” light will not change color; you must turn on the printer at which point you will see the battery life according to the above battery life...
  • Page 10: Personal Computer Software Installation

    Data Stream This light which is in the shape of a “Z” letter signifies that the printer is on and Bluetooth connectivity is established. Personal Computer Software Installation *The following software installation Bluetooth printing through a personal computer. This requires that the computer is Bluetooth enabled whether internally or externally upgraded for Bluetooth capability.
  • Page 11 4. The next screen (shown below) reveals that the installation process is ready to begin. Clicking on the “next” button at this point will begin the actual installation. 5. As depicted below, installation has begun and its status is shown by the blue bar that progressively extends as the PRINTSTIK driver files are being installed.
  • Page 12 Installing the PRINTSTIK USB driver 1. Select the “SetupApp.exe” file 2. The following page will appear, click “next”. 3. At this point a search will begin to check whether your computer already contains the USB driver, click "next" after search complete. Choose “Next”...
  • Page 13: Final Step

    4. When this window appears, select the "install" option and then choose "next". 5. When this window pops up click the “finish” tab to complete the installation. 1. Plug in your PRINSTIK via USB cable into your PC or Laptop. 2.
  • Page 14: Printstik Personal Computer Software Usage

    PRINTSTIK Personal Computer Software Usage The PRINTSTIK driver is now installed into the computer. This means that it can now be chosen for printing any time printing is required as seen in the screen shot shown below. To change printing preferences with the PRINTSTIK, the “Properties” button can be chosen with the PRINTSTIK selected to adjust printing preferences (ie.
  • Page 15: Printstik Personal Computer Bluetooth Pairing

    Selecting the “Advanced...” button opens the screen below with options available for paper size, number of copies, print quality, and advanced printing features. Once these are set, “OK” can be chosen. *for detailed information regarding the various settings of these preferences, please refer to the Windows instructional manual that addresses printing.
  • Page 16 The address on the PRINTSTIK icon will be in the following form: “PrintStik 00XXXX” Double click the mouse on the PRINTSTIK icon. The window below should appear. Double click the Serial Port icon. Next, in order to complete the pairing of the PRINTSTIK, the “Bluetooth security code”...
  • Page 17: Windows Printing Preferences

    Windows Printing Preferences After printing has been chosen, there will be an icon of a printer shown at the bottom right of computer screen. Printing preferences can be accessed and adjusted accordingly through this screen. It can be clicked on to look at...
  • Page 18: Thermal Paper

    The PRINTSTIK uses special printing technology to print on specially designed paper known as thermal paper. It is recommended that the thermal paper used with it should only be those that PlanOn has approved. Currently available through PlanOn are 8.5” by 11” and 8.5” by 14” thermal paper sheets.
  • Page 19 2. Release the cartridge lock by pressing down on the small snap: 3. Hold PRINTSTIK cartridge firmly and raise upwards as depicted in the pictures below...
  • Page 20 4. Raise cartridge completely up as depicted below 5. The cartridge can now be pulled from its metal arms as shown. Metal Arms...
  • Page 21 6. Completely remove the cartridge from the metal arms. 7. Once the cartridge has been detached from the metal arms, the paper can be torn to separate the cartridge from the PRINTSTIK. 8. Press the paper feed button to remove remaining paper that is within the PRINTSTIK.
  • Page 22: Paper Insertion

    PlanOn PRINTSTIK Cartridge Loading 1. Locate the Insertion point on the printer PRINTSTIK removed from Each cartridge has a paper “leader" at the beginning of the paper roll. Paper Insertion area...
  • Page 23 2. Guide the tip of the paper roll with the paper “leader" through the insertion slight Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion Each cartridge has a "paper leader" at the beginning of the paper roll.
  • Page 24 3. Once you placed the paper through the insertion slight, have the PRINTSTIK laid down. Now press the paper feed button to draw the paper in. Paper Inserted Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion...
  • Page 25 4. As the paper is drawn through, guide it to make sure it’s centered with a result as depicted below. 5. Once some paper has been taken into the PRINTSTIK, raise the metal arms upwards with the PRINTSTIK laid down (the logo would be up)
  • Page 26 6. Metal arms can now be lined up with the slots on the PRINTSTIK cartridge as depicted in the picture. This will slide the cartridge into place.
  • Page 27 7. Once the cartridge is fully inserted with the metal arms. Slightly pull the paper as depicted below.
  • Page 28 8. Now you can close the cartridge down into the printer as shown below 9. To completely lock the cartridge slightly press on the cartridge cover as show below...
  • Page 29 10. Now the snap is locked in with the printer and the cartridge is secure. 11. Now you are ready to print! NOTE: After installing paper cartridge and printing, try and avoid taking out cartridge, and re-installing cartridge again, if needed to do so, please...
  • Page 30 BlackBerry Driver Installation Guide 1. Download latest version of BlackBerry Desktop Manager and install on your computer. Copy the following link to download this program: http://na.blackberry.com/eng/services/desktop/ 2. Use the BlackBerry USB data cable to connect your Smartphone Device and computer. After you have installed BlackBerry desktop manager, Run it.
  • Page 31 6. Choosing the “Application Loader” leads to the screen below. Click “Next” to continue. 7. Click “Add” to continue Click “Next” to continue Click “Add” to continue...
  • Page 32 8. After clicking the add button, the window below should appear. Choose the files settingManager, PRINTSTIKDriver, FileExplorer and finally the com_rim_demores file. Chose '"open" to copy the files you select. 9. Once this window appears click "next". 1. Click “open” Click “next”...
  • Page 33 10. Click on "finish" to start the loading process 11. Click the “Close” button to close the loading application. Click “Finish” Click “Close”...
  • Page 34 12. Check the BlackBerry phone to make sure it is back to normal status. If not, please allow some time for it to be back in normal status (This should only take a few minutes). 13. After the installation, the phone should be checked for the following applications modules: “PrinterDriver settingManger”...
  • Page 35 16. From your applications, choose Bluetooth application to add your Bluetooth printer while the PRINTSTIK is turned on. The Bluetooth code to be used when pairing is “0000”. 17. Printing from your Blackberry device: Once you have installed the above mentioned software’s You can choose any of the following...
  • Page 36 Printing example 3: 18. To print images, you must click on the “Blackberry File Explorer” icon. You will see the directory named “store/” click on it, and choose “store/home/”, then choose “store/home/user/”. Once you are in the “store/home/user/” directory you will find all images that have been saved onto your Blackberry device.
  • Page 37: Frequently Asked Questions

    1. What should be done if thermal paper is jammed within the PRINTSTIK rollers? Turn off the PRINTSTIK printer. Pull the cartridge out; (please see pgs 18-21 for cartridge removal). Now cut off the jammed paper and do the following:...
  • Page 38 B) Guide paper with tip of triangular cutout of paper into the insertion slight. C) Once the paper is in the printer, pull some paper in; guide the paper so it is centered and insert the cartridge into the metal arms on the printer. Close the...
  • Page 39 4. It may have lost its serial connection and this should be re-established according to the instructions shown in this manual. 5. If the above mentioned solutions are not effective, please contact PlanOn for more information (support@Planon.com) 4. I cannot find the PRINTSTIK when trying to pair it.
  • Page 40 pairing and be sure to refer to the manual of Bluetooth connectivity of the personal computer being paired with the PRINTSTIK. 8. My PRINTSTIK will not print from my personal computer. How can this be fixed? In order to address this, you want to first make sure that the PRINTSTIK has been properly paired and that the serial port is connected.
  • Page 41 It should only be connected to a power source to charge. 15. What kind of paper can be used with the PRINTSTIK? It is best to use the variety of thermal paper offered through PlanOn. This guarantees that it will work effectively. PlanOn offers various kinds like 8.5 by 11 and 8.5 by 14 inch thermal paper and also thermal paper rolls (of various...
  • Page 42: Ordering Information

    Radio Frequency related Information CAUTION: Changes or modifications to this equipment not expressly approved by Planon for compliance could void the user’s authority to operate this equipment. Ordering Information If you would like to purchase additional PRINTSTIK products please visit the website:...

This manual is also suitable for:

Printstik 900 series

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