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PRIMEA LINE
2007
TECHNICAL SERVICE
MANUAL
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein is provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorized in writing or in accordance with a contrac-
tual clause.
Issue March 2007
REV. 00 - Mar. 07

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Summary of Contents for Saeco PRIMEA LINE 2007

  • Page 1 TECHNICAL SERVICE MANUAL All parts of this document are property of Saeco International Group. All rights reserved. This document and relative information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected with the exception of that authorized in writing or in accordance with a contrac- tual clause.
  • Page 2 PRIMEA TECHNICAL SERVICE MANUAL (rev.00 March 07) Introduction (rev.00) Documentation required Tools and equipment required Safety warnings Technical data (rev.00) Product technical data Internal / external machine components Summarized instructions (rev.00) Client and programming menu (rev.00) Maintenance and cleaning (rev.00) Diagrams (rev.00) Wiring diagram (rev.00) Component load table (rev.00)
  • Page 3 CHAPTER 1 INTRODUCTION REV.00 PRIMEA 2007 Chapter 01 REV. 00 - Mar. 07...
  • Page 4 Documentation required The following technical documentation l is required for repairs: Instruction booklet for specific model Technical documentation for specific model (diagrams, exploded drawings) Tools and equipment required As well as the standard equipment, the tools listed below are required. 1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver for casing and work on the grinder.
  • Page 5: Technical Data

    CHAPTER 2 TECHNICAL DATA REV.00 PRIMEA 2007 Chapter 02 REV. 00 - Mar. 07...
  • Page 6 Product and component technical data Power supply and output: 230V~, 50 Hz, 1500 W / 120V~,50/60 Hz, 1300W Temperature control: 2 (NTC) variable resistor sensors – transmit the value to the electronic board Safety system: Thermostat at 190°C with manual reset on both boilers + 192°...
  • Page 7 REV. 00 - Mar. 07...
  • Page 8 Internal: Brew drive assembly compartment Multi-way valve Boiler valve assembly Cappuccino valve assembly Cappuccino valve assembly Grinder Power board Door microswitch PRIMEA 2007 Chapter 02 REV. 00 - Mar. 07...
  • Page 9: Chapter 3 Brief Instructions

    CHAPTER 3 BRIEF INSTRUCTIONS REV.00 PRIMEA 2007 Chapter 03 REV. 00 - Mar. 07...
  • Page 10 Client and programming menu Client menu: To access, press “Programming menu” The programming menu will open: Detailed beverage Machine Machine function Beverage programming settings settings programming Main Additional Special functions Specials menu Extra functions functions - Current date and time Maintenance - Standby timer Main-...
  • Page 11: Maintenance

    Special function: Reset factory settings Factory Reset factory settings settings Specials Go back Go back to menu Maintenance: Maintenance and appliance cleaning From this menu you can: Start the dispensing Coffee Display Lock the head cleaning cycle circuit lock touchscreen cleaning Maintenance Milk circuit...
  • Page 12: Additional Functions

    Additional functions: Demo Presentation of Coffee type selection Caffè appliance in the world Additional functions Beverage Total beverages counters dispensed Restore Save Go back Go back default settings to menu settings Timer settings: Set clock Set date and display format Clock settings To set stand-by Set current...
  • Page 13: Maintenance And Cleaning

    Maintenance and cleaning STEPS Empty coffee grounds drawer As instructed Empty drip tray As necessary Clean water tank Weekly Clean the coffee bean hopper As necessary Clean casing As necessary Clean and grease the dispensing head Once a month or every 500 coffees dispensed Clean brew group filters Once a month...
  • Page 14: Maintenance Messages

    Maintenance messages PRIMEA Chapter 03 REV. 00 - Mar. 07...
  • Page 15 CHAPTER 4 DIAGRAMS REV.00 PRIMEA 2007 Chapter 04 REV. 00 - Mar. 07...
  • Page 16 Wiring diagram Primea Touch Plus PRIMEA 2007 Chapter 04 REV. 00 - Mar. 07...
  • Page 17 Primea Touch PRIMEA Chapter 04 REV. 00 - Mar. 07...
  • Page 18 Primea Ring PRIMEA Chapter 04 REV. 00 - Mar. 07...
  • Page 19 Component load table Component Connector Resistance/Voltage number Mains voltage/Mains switch JP 46 230 V AC / 120V AC Autocappuccino valve drive JP 30 304 Ohm 24 V AC Milk tank presence microswitch JP 31 3.3 V DC Cappuccino valve presence microswitch JP 31 3.3 V DC Drip tray motor...
  • Page 20 Water circuit Primea Touch Plus PRIMEA 2007 Chapter 04 REV. 00 - Mar. 07...
  • Page 21 Primea Touch /Ring PRIMEA Chapter 04 REV. 00 - Mar. 07...
  • Page 22: Chapter 5 Troubleshooting

    CHAPTER 5 TROUBLESHOOTING REV.00 PRIMEA 2007 Chapter 05 REV. 00 - Mar. 07...
  • Page 23: Software Version

    Primea Touch Plus and Touch test functions The functions of the second water boiler do not apply to the Touch model. During the first 3 seconds after start-up of the appliance (or on exit from standby mode) the user can access test mode by pressing the keys in the sequence shown alongside.
  • Page 24 5.1.1 Function group 1 - brew group, grinder, boiler power supply. Brewunit Errors brew unit brew unit Dispensing head home: brew group in home position Dregdraw:OK home work Is home - rest position (Gearmotor micro.) Door:OK inserted Brew group work: brew group in brewing position.
  • Page 25 5.1.2 Microswitch and sensor check Errors (Errors) Grounds drawer: Grounds drawer micro (Dregdraw:) OK Drawer present ER drawer missing Service: Door microswitch (Door:) OK door closed ER door open Water tank: Tank Micro (WaTank:) OK tank engaged Errors ER tank empty or in reserve (see diagnostics) Water level: Water level capacitive sensor Dregdraw:OK...
  • Page 26: Beverage Counters

    System set- tings Water circuit Total emptying counters Exit diag- nostics menu 5.2.1 Beverage counters Total hot milk beverages • Total beverages not modifiable • Beverage dispense time (sec.) not modifiable Total latte macchiato beverages • Total beverages not modifiable •...
  • Page 27: Total Counters

    Total pre-ground coffee beverages Total beverages not modifiable Water used (ml.) not modifiable Total all beverages Total beverages not modifiable 5.2.2 Total counters Water used since production (ml.) not modifiable Water used since last descaling (ml.) modifiable Water used since last descaling message (ml.) not modifiable Water used since last descaling (ml.) not modifiable...
  • Page 28 5.2.4 Ring buffer repair code Buffer history repair This area records interventions of the Service Centres (up to a maximum of 10). The Service Centre enters the fault codes via PC as transmitted by Saeco I.G. (e.g: CLD01) 1. group errors 1. code errors 1.
  • Page 29: Beverage Settings

    5.2.5 Beverage settings SYSTEM SETTINGS Unit of Default parameters measurement Settings range value HOT MILK Beverage data modified by user yes/no Milk time seconds 0 ... 40 Froth time seconds 0 ... 40 LATTE MACCHIATO Beverage data modified by user yes /no Temperature low, high, medium...
  • Page 30 Aroma medium, light, preground, strong medium Grinding ratio percentage 0 ... 100 Pre-brewing disabled, strong, normal normal Water turb. pulses. 50 ... 450 ESPRESSO Beverage data modified by user yes /no Temperature low, high, medium high Aroma medium, light, preground, strong medium Grinding ratio percentage...
  • Page 31 5.2.6 System settings SYSTEM SETTINGS Unit of parameters measurement Settings range Default value SETTING Water boiler temperature enabled °C 70 ... 150 Water boiler temperature disabled °C 70 ... 150 Steam boiler temperature enabled °C 70 ... 150 Steam boiler temperature disabled °C 70 ...
  • Page 32 Grinder adjustment A (med. aroma) grinder pulses 60 ... 200 Grinder adjustment B (med. aroma) grinder pulses 60 ... 200 Off time hours and minutes 0-3; 0-59 Calendar used** days, hours, seconds complete Production date dd/mm/yy not modifiable not modifiable Service date dd/mm/yy complete...
  • Page 33 5.2.8 Auto test On selection of this function, an automatic test is run on the machine functions, with results reported on the display. Before starting the test, all drawers and the tank must be inserted, all service doors closed and the relative recipients must be filledwith water and coffee.
  • Page 34 Ringtest function During the fi rst 3 seconds after start-up of the appliance (or on exit from standby mode) the user can access test mode by pressing the keys in the sequence shown alongside. Turn the touch-ring (P) (I-Pod) for access to each different level. Tmode L1 Inputs 1245679ABCDEFGH AROMA...
  • Page 35 - CAPP_DOOR_CLOSED (milk tank door closed). The display indicates E - CAPP_DOOR_CLOSED+CAPP_PRES (door closed milk tank and cappuccino valve. The display indicates F - COFFEE_BEANS_DOOR_CLOSED (coffee container lid closed). The display indicates G - TANK_PRES (water tank) The display indicatesH Level 2 Check gearmotor moving the unit - PRESS UP (unit up) The display indicates no.
  • Page 36 Level 7 Motor-driven tray test - PRESS THE UP KEY (lower capacitive key) KEY 9 - PRESS THE DOWN KEY (upper capacitive key) KEY A The display indicates D = lower stroke end position micro The display indicates C = upper stroke end position micro The display indicates A = upper capacitive key The display indicates 9 = lower capacitive key Level 8...
  • Page 37 Ring diagnosis function Procedure for access to diagnostics mode. Turn the appliance off and then on again or exit standby mode to enter the diagnostics menu, according to the sequence shown in the fi gure. When accessing the diagnostics menu, there is a timeout limit of 3 seconds between one selection and the A window is displayed showing the following options: •...
  • Page 38 Total all beverages not modifiable 1.10 Total descaler used (ml) not modifiable 5.4.2 Total counters Water used since production (ml.) not modifiable Water used since last descaling (ml.) not modifiable Water used since second last descaling (ml.) not modifiable Water used since third from last descaling (ml.) not modifiable Number of descalings (cycles) not modifiable...
  • Page 39 5.4.4 Ring product settings SYSTEM SETTINGS Unit of parameters measurement Settings range Default value 4.1 ESPRESSSO 4.1.1 Temperature low, high, medium medium 4.1.2 Aroma medium, light, preground, strong strong 4.1.3 WATER turb. pulses. 70 ... 450 STD 165 IT 110 4.2 COFFEE 4.2.1 Temperature low, high, medium...
  • Page 40 SYSTEM SETTINGS Unit of 5.4.5 Ring system settings parameters measure Settings range Default value SETTING Water boiler temperature enabled °C 70 ... 150 Water boiler temperature disabled °C 70 ... 150 Steam boiler temperature enabled °C 70 ... 150 Steam boiler temperature disabled °C 70 ...
  • Page 41 Error messages for Service personnel PRIMEA 2007 Chapter 05 19/20 REV. 00 - Mar. 07...
  • Page 42: Problems, Causes, Remedies

    Problems, causes, remedies HELP MESSAGES DISPLAYED HOW TO RESET MESSAGE Turn the appliance off and on to solve the problem Switch off and after 30 sec. turn on the appliance to restore normal operating conditions. Call the Service Centre Problem requiring assistance of Service Centre Insert drip tray Insert drip tray Close coffee bean hopper lid...
  • Page 43: Chapter 6 Operating Logic

    CHAPTER 6 OPERATING LOGIC REV.00 PRIMEA Chapter 05 REV. 00 - Mar. 07...
  • Page 44 Multi-way valve Touch Plus multi-way valve opening operating diagram PRIMEA Chapter 06 REV. 00 - Mar. 07...
  • Page 45 Ring andTouch multi-way valve opening operating diagram PRIMEA 2007 Chapter 06 REV. 00 - Mar. 07...
  • Page 46 Autocappuccino The autocappuccino system enables the automatic preparation of cappuccino, latte macchiato, caffè macchiato and hot milk. The milk tank (A), with a capacity of approx. 0.4 l. is removable to enable storage of the contents in the fridge when not used. At the time of cappuccino preparation, the milk is collected directly from the milk tank (A), whisked by the action of the steam and...
  • Page 47 The system consists of a motor-driven valve (B), which opens orifice (C) to allow air to enter and Motor (1) is a stepper motor which resets remove milk from inside the cappuccino maker. the position after each beverage is dis- pensed.
  • Page 48: Air Inlet

    Cappuccino valve positions and functions The stepper motor has two positions, - INIT (REPOSITIONING) - MILK D. MILK DRAIN) POSITION 1 POSITION 2 INIT MILK DRAINAGE REPOSITIONING) MILK DRAIN) OPEN CLOSED OPEN OPEN Position 2 Position 1 POSITIONS MILK DRAINAGE INIT AIR INLET open...
  • Page 49 Motor-driven tray The movement of the motor-driven tray is mechanical by means of a stepper motor (1) in 24V DC, controlled by two capacitive touch sensors (2) located at the front of the tray. The two microswitches (3) are for the limit switch, and operation can be checked in test mode (see Section 5.1) PRIMEA 2007 Chapter 06 REV.
  • Page 50 Aqua Prima Operating logic with “AQUA PRIMA” filter for Primea Ring When use of the “aqua prima” filter is selected on the user menu or via the control panel, the system water count logic is as follows: If the “aqua prima” function has been enabled, the electronics perform a pulse count of the turbine, recording one pulse every 2 revolutions.
  • Page 51 SBS valve Beverage dispensing The SBS brew unit valve (see fig. 2) can be used to vary (increasing or decreasing depending on the position of the knob) the amount of water passing through the brew unit. This adjusts coffee brewing time (extraction time) and consequently the intensity of taste, keeping the cream quality constant.
  • Page 52 Checking function of SBS valve To ensure correct operation of the SBS valve a caffe lungo should be made. During preparation of the latter, check the difference in speed of delivery between the maximum and minimum positions. The difference in dispensing speed is approx. 2.5 times greater (and therefore VERY obvious!!) PRIMEA 2007 Chapter 06 REV.
  • Page 53 CHAPTER 7 COMPONENT ASSEMBLY AND DISASSEMBLY REV.00 PRIMEA 2007 Chapter 07 REV. 00 - Mar. 07...
  • Page 54 Top cover Open cover (A). Remove pre-ground shoot (B). Remove lid latch (C). Loosen the three fixing screws of the hopper, complete with cover. Release the end section of the top cover by loosening the three screws (P). REV. 00 - Mar. 07...
  • Page 55 Right-side cover Move the drip tray to the lower limit position. Disassemble the start touch sensors (E). Remove the door (F) protecting the connec- tion socket of the setting device, by means of a #10 torx driver. Loosen the screws as indicated. Raise the rear section of the top cover slightly.
  • Page 56 Left-side cover Loosen the screws as indicated. Raise the rear section of the top cover slightly. Push the upper section of the left side cover up- wards to release from hooks (C) from slots (B). To facilitate release, push the front section of the cover downwards.
  • Page 57 Brew unit Loosen the central screw Remove the knob with the retaining the internal dispensing Saeco logo by pulling head connector. outwards. To remove the front dispensing Remove the dispensing head cover body, loosen the screws as indicated. Slide the central dispensing body...
  • Page 58 Loosen the two screws securing the display protection. Extract the hot water dispensing spout (E). Remove the spacer of the dispensing head bodies (F). Loosen the two screws securing the front cover. Assembly: to assemble, follow the above sequence in reverse order. PRIMEA 2007 Chapter 07 5/22 REV.
  • Page 59 Electronics To access board (F) loosen the board protection screws (G). Loosen the screws as indicated and remove all connectors. 6/22 REV. 00 - Mar. 07...
  • Page 60 7.6 Gearmotor Loosen the two screws and Remove the casing (A) by remove the boiler valve (B). loosening the three screws. The following are located inside the compartment protected by the guard: To remove protection plate (C), - Brew drive (A) with gears (B) and (C) for remove the indicated screws.
  • Page 61 Install the brew drive and transmission shaft, inserting the guides (L) in the relative seat. Flat side of the guide face up. Insert the gear (B), taking care Insert the gear so that it meshes that the arrow stamped on the with the transmission shaft.
  • Page 62 Tighten the screws of the boiler When installing the boiler valve (B), verify valve. both O-rings (G) are present on the spout WARNING: ensure both screws that is inserted into the pipe opening (D). are pushed fully down before tightening. PRIMEA 2007 Chapter 07 9/22 REV.
  • Page 63 Pump Loosen the screw securing the pump carriage. Remove the silicon tube that comes from the turbine. Move the pump carriage forward and extract the unit (carriage, pump and membrane). Detach the electrical con- nections and silicon tube of the valve stem. Assembly: to assemble, follow the above sequence in reverse order.
  • Page 64 Boilerand multi-way valve assembly Loosen the boiler valve screws. Detach the connectors as indicated. Loosen the screw securing the protection casing (A) of the water tank, detach the base of the casing from the retainer by lifting it using a screwdriver and pulling it outwards.
  • Page 65 Remove the drain tube connector. Remove the silicon tube that comes from the non-return valve. Remove the boiler assembly by sliding it along its guide (E). Depending on the work required, access the boiler assembly or multi-way valve. 12/22 REV. 00 - Mar. 07...
  • Page 66 Boiler Remove the safety guard by loosening screw (F) and withdraw the boiler assembly from the casing. Loosen the external screw (H) to release the To separate the boilers from the plastic steam boiler. support, loosen the internal screw (G) to release the coffee boiler.
  • Page 67 7.10 Multiway valve Remove the multi-way valve from the casing protecting the boilers, by loosening the screw as indicated. Remove the cover of the microswitches and disconnect the wires from the latter. Disconnect all water hoses from the opposite side of the multi-way valve. The multi-way valve is supplied complete with hoses.
  • Page 68 REV. 00 - Mar. 07...
  • Page 69 7. 11 OETIKER clamp assembly and disassembly Boiler clamps BOILER Figure (1) shows the assembly position of the clamp on the boiler connector. Multi-way valve clamps Multi-way valve Illustration (2) shows the assembly position of the clamp on the plastic connector of the multi- way valve.
  • Page 70 7.12 Coffee grinders Detach the connectors from the board and remove the grinder by pulling it upwards to release slot (D) from pin (F). Ensure that the spring indicated is aligned correctly in its seat. PRIMEA 2007 Chapter 07 17/22 REV.
  • Page 71 7.13 Grinder adjustment/assembly and disassembly To remove the upper burr support, loosen Remove the coffee container and the three screws as indicated, then use a hex rubber seal. key, turning it clockwise to release the grinder support from the bayonet coupling. To remove the upper burr, rotate anti- On the lower burr, keep the incrementpin as clockwise until it detaches from the...
  • Page 72 7.14 Grinding adjustment Remove the screw from the door 19/22 REV. 00 - Mar. 07...
  • Page 73 7.15 Autocappuccino. Withdraw the connector from the electronic board and loosen the three screws as shown. PRIMEA 2007 Chapter 07 20/22 REV. 00 - Mar. 07...
  • Page 74 7.16 Motor-driven drip tray. Move the tray to the lower position. Loosen the screws as shown and lift the upper part off. Remove the motor-driven tray from its seat by pulling upwards. Loosen the screws securing the horizontal plate, remove the connectors from the board and pull them out by gently lifting thehorizontal plate.
  • Page 75 Disassembling the motor-driven tray stepper motor To withdraw the stop (A) use pliers Loosen the two screws to release to grip the tabs securing the lifting the brew drive with worm gear system to the base and pull outwards. Withdraw the brew drive with worm gear from above.
  • Page 76: Chapter 8 Service Schedule

    CHAPTER 8 SERVICE SCHEDULE REV.00 PRIMEA 2007 Chapter 08 REV. 00 - Mar. 07...
  • Page 77 Routine maintenance checklist S= Replacement R= Service P= Cleaning D= Descaling C= Inspection *= Number of beverages dispensed Parts Task Reason Item Casing, tanks, containers, power Dirty, damaged see documentation (exploded drawings) cable Water coffee andmilk pipes GACO DIM 14 seals Wear Water filter Dirty, hygiene...
  • Page 78 CHAPTER 9 AMENDMENTS MADE TO TECHNICAL SERVICE MANUAL REV.00 PRIMEA Chapter 09 REV. 00 - Mar. 07...
  • Page 79 Latest amendments PRIMEA Chapter 09 REV. 00 - Mar. 07...

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