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on normal wear and tear. There is no warranty
obligation in the event of marginal differences
compared to the target appearance and workman-
ship provided these have a negligible effect on the
product's fitness for use, in the event of damage
caused by chemical or electrochemical effects, by
water or generally from abnormal conditions.
3) The warranty will be performed in such a way that
we shall decide whether to repair the defective parts
or to replace them with working parts free of charge.
Hype™ reserves the right to exchange the product for
a replacement product of equal value if the product
sent in cannot be repaired within a reasonable time or
at a reasonable cost. Requests cannot be made for
repairs to be carried out on site. Parts that have been
replaced or exchanged become our property.
4) The warranty claim does not apply if repairs or other
work is carried out by unauthorized persons or if our
products are equipped with additional parts or
accessories that are not approved for our product.
5) Warranties that have been activated do not cause
the warranty period to be extended, nor do they
trigger a new warranty period. The warranty period for
any replacement parts installed ends with the warranty
period for the entire product.
6) Any other further claims are excluded, especially
those for replacement due to damage caused to the
outside of the product, provided there is no obligatory
legal liability. We therefore accept no liability for
accidental, indirect or other consequential damage of
any kind, which leads to usage restrictions, data loss,
and loss of earnings or interruption to business
Asserting a warranty claim:
1) To make use of the warranty service for hardware
issues, you must contact the Hype™ Service Center by
email at support@dglusa.com
2) Hype™ will try to diagnose and solve your problem.
If it is determined that a warranty claim exists, you will
be given an RMA number (Return Material Authoriza-
tion) and will be asked to send the product to Hype™.
IMPORTANT: Hype™ will only accept parcels that have
an RMA number.
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