Troubleshooting - AcuRite 13022 Instruction Manual

Troubleshooting

No outdoor sensor
reception
no bars
Clock is too dark,
hard to read or
doesn't work
Inaccurate
temperature
Outdoor
temperature
is flashing or
showing dashes
Atomic signal or time
syncing problems
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
If the wireless signal indicator shows no bars:
• Relocate the clock and/or the outdoor sensor. The units
must be within 330 ft (100 m) of each other.
• Make sure both units are placed at least 3 feet
(.9 m) away from electronics that may interfere with
the wireless communication (such as TVs, microwaves,
computers, etc).
• Use standard alkaline batteries (or lithium batteries in
sensor when temperature is below -4ºF/-20ºC). Do not
use heavy duty or rechargeable batteries. NOTE: It may
take up to 20 minutes for clock and sensor to synchronize
after batteries are replaced.
• The backlight may automatically turn off for 10 minutes at
2:00am and 3:00am to acquire the atomic clock signal.
• Verify power adapter is plugged in.
• Check that the batteries are installed correctly. Batteries
may need to be replaced.
• Increase brightness using +/– buttons, located on the
back of the clock.
• The optimum viewing angle for this product is from slightly
above it.
• Reset the unit by pressing the reset button, located on the
bottom of the clock.
• Make sure both the clock and sensor are placed out of
direct sunlight and away from any heat sources or vents
(see page 8).
Flashing of the outdoor temperature is generally an
indication of wireless interference.
1. Bring both the sensor and clock indoors, side by side
and remove batteries from each.
2. Make sure the A-B-C switch on both units match.
3. Reinstall batteries in outdoor sensor.
4. Reinstall batteries in clock.
5. Let the units sit within a couple feet of each other for
about 20 minutes to gain a strong connection.
For additional troubleshooting, please visit:
http://www.nist.gov/pml/div688/grp40/radioclocks.cfm
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