Ninja Pulse BL204 Owner's Manual page 14

Troubleshooting Guide
PROBLEMS
Motor Doesn't Start or
Attachment Doesn't
Rotate.
Food is Unevenly
Chopped.
Food is Too Finely
Chopped or Too Watery.
You Cannot Achieve
Snow From Ice Cubes.
Single serve cup is
leaking.
Unit doesn't turn on.
Unit doesn't turn off.
Doesn't mix well.
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
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POSSIBLE REASONS & SOLUTIONS
• Make sure the container is securely aligned and locked,
(40-oz bowl) on the motor base.
• For the single serve cup, make sure that the tabs are
seated in the slots and turned to the left.
• Make sure the lid is securely on the container
(40-oz bowl) in the correct position with the arrows
aligned.
• Check that the plug is securely inserted into the
electrical outlet.
• Check the fuse or circuit breaker in your electrical box.
• The unit could be overloaded. Unplug and wait
approximately 30 minutes before using again.
• The unit could be overheated. Unplug the unit and wait 30
minutes to reset.
• Either you are chopping too much food at once, or you
are not pulsing properly. Remove some of the food
items.
• The food has been over processed. Pulse ingredients
for best results. Press down on the single serve cup or
40-oz. lid handle in short intervals.
• For best results use ice straight from the freezer. Try
using short pulses instead of one long one.
• Make sure that the single serve blade set is tightly
screwed on to the cup before blending. Turn the lid
tightly clockwise.
• Make sure the unit is plugged in.
• Rotate and press down on the single serve cup or the
"pulse" handle on the 40-oz. lid to turn the unit on.
• Release your hand from the single serve cup or the
"pulse" handle on the 40-oz. lid to turn the unit off.
• Pulse ingredients for best results. Press down on the
cup in short intervals for even blending and chopping.
For frozen ingredients, pulse in short intervals of 2-5
seconds and repeat.
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11-07-26 9:44 AM