GE WHSB9000B Series Technical Service Manual

GE WHSB9000B Series Technical Service Manual

Variable speed washer
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TECHNICAL SERVICE GUIDE
Variable Speed Washer
MODEL SERIES:
WHSB9000B
WNSB9100B
WPSB9080B
WPSB9120B
PUB # 31-9086-1 09/01
GE Consumer Home Services Training
GEA01201

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Summary of Contents for GE WHSB9000B Series

  • Page 1 GE Consumer Home Services Training TECHNICAL SERVICE GUIDE Variable Speed Washer GEA01201 MODEL SERIES: WHSB9000B WNSB9100B WPSB9080B WPSB9120B PUB # 31-9086-1 09/01...
  • Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Consumer Home Services Training Technical Service Guide Copyright © 2001 All rights reserved.
  • Page 3: Table Of Contents

    Table of Contents Nomenclature ....................3 Serial Number ....................3 Cycle Chart ...................... 4 Control Panel Features ..................5 Washer Control Panels ................5 One Touch Selections ................6 Clothes Care Cycles .................. 7 Control Features ..................8 Cycle Options .................... 9 Cycle Status ....................
  • Page 4 Table of Contents (cont.) Troubleshooting Guide ................. 31 Review ......................36 Warranty ......................37 – 2 –...
  • Page 5: Nomenclature

    Nomenclature W H S B 9 0 0 0 B W W Back Splash Color GE Washer Feature Pack Body Color Common Brand Features Exceptions: H = Energy Star P = Profile™ Model Year N = Special Designator Voltage Capacity/Configuration...
  • Page 6: Cycle Chart

    Cycle Chart – 4 –...
  • Page 7: Control Panel Features

    Control Panel Features Washer Control Panels Model WHSB9000B Model WPSB9080B Model WNSB9100B Model WPSB9120B – 5 –...
  • Page 8: One Touch Selections

    One Touch Selections Model WHSB9000 PRESS... AUTOMATICALLY SELECTS... THEN PRESS... For heavy to lightly soiled cottons, household linens, work and play clothes. For heavy to lightly soiled cottons, household linens, work and play clothes. For non-colorfast cottons and blends, and items that are labeled cold wash by the fabric manufacturer.
  • Page 9: Clothes Care Cycles

    Clothes Care Cycles STAIN WASH (on some models) For heavily soiled or stained items. Adds an extra agitation and soak at the beginning of the wash cycle. PRESOAK To presoak a load and go straight into a wash cycle: Select your wash cycle, press the PRESOAK pad, then press the START pad. ■...
  • Page 10: Control Features

    Control Features START ■ After you have selected a new cycle, press once to start the cycle. ■ Press twice to select the last cycle used and start the washer. ■ If the washer is running, press once to interrupt the cycle; press again to continue the cycle.
  • Page 11: Cycle Options

    Cycle Options SIGNAL Alerts you when the cycle is complete. On some models, press SIGNAL to turn the beeper on or off. On some models, press SIGNAL to select low or high volume, or to turn the beeper off. 2ND RINSE Adds a second rinse to any cycle.
  • Page 12: Normal Operating Sounds

    Normal Operating Sounds The Profile washer uses an extremely quiet drive motor; therefore, normal operating sounds, not heard on previous models, may be noticed on this model. The most noticeable operating sound on this model may be from the transmission. –...
  • Page 13 Notes – 11 –...
  • Page 14: Component Locator Views

    Component Locator Views Rod and Spring Assembly Motor Inverter Drain Pump Transmission (Behind Motor) Leg and Belt Platform Assembly Choke Water Water Temperature Filter Valves Sensor Spot Electronic Control Water Level Soak Board Switch – 12 –...
  • Page 15: Washer Components

    Washer Components Control Panel To place the control panel in the service position, remove 4 torx screws from the top of the backsplash and rotate the top forward. Remove 4 Screws Electronic Control Board The electronic control board is attached to the back of the control panel.
  • Page 16: Control Filter

    Control Filter The potential exists for the Profile washer to cause electronic devices and systems in the vicinity to experience disruption. To eliminate the likelihood of disruption, the unit is equipped with a conductive noise filter. Should interference with electronic items be reported, suspect a problem with the filter.
  • Page 17: Legs

    To remove the cover/lid assembly: Lid Switch Latch 1. Remove the front panel. Lid Switch Lid Switch Lid Switch Lid Switch 2. Remove 2 (1/4-in.) hex screws from the front of the cabinet. 3. Reach under the lid assembly and locate the lid switch.
  • Page 18: Water Level Switch

    temperature sensor to determine the temperature WHITE W/RED of the incoming water and make Automatic COLD Temperature Control (ATC) decisions. PURPLE The ATC should maintain the water temperature in the tub within the ranges specified in the Water WHITE W/RED Temperatures chart.
  • Page 19: Water Level (Load Size) Diagnostic

    Water Level (Load Size) Diagnostic To determine if the water level sensor and electronic control board are functioning correctly, perform the following: 1. Put the washer in Field Service Mode. Refer to the Field Service Mode and Error Codes chapter. 2.
  • Page 20: Lid Switch Diagnostic

    Lid Switch Diagnostic To determine if the lid switch circuit is operating normally, enter Field Service Mode (the control panel should display Fd). This places the lid switch in the Cycle Status LED circuit. Lifting the lid should turn off all Cycle Status LEDs, which are located at the bottom of the control panel. Closing the lid should turn on all Cycle Status LEDs.
  • Page 21: Motor

    Motor WARNING: • The motor is not grounded. Unplug the unit before servicing to avoid electric shock. • Motor temperature may reach 176 °F. Use care to avoid severe burns. Note: • The motor is mounted on 4 ceramic insulators that insulate the motor from cabinet ground. •...
  • Page 22: Drive Belt

    Drive Belt The drive belt (P/N WH1X2026) is located under the leg and platform assembly. It extends from the motor pulley to the transmission pulley. To adjust the belt, loosen the 4 motor mounting nuts and slide the motor forward until the belt is tight, then retighten the nuts.
  • Page 23: Suspension

    Suspension The tub and motor assembly (spin basket, tub, motor, transmission, and leg and platform assembly) is suspended by four rod and spring assemblies. The rod and spring assemblies are attached to each corner of the cabinet. They extend down and connect to the leg and platform assembly.
  • Page 24: Tub With Motor And Transmission

    Note: • The 1-11/16 in. nut is aluminum. Use care to avoid rounding the edges when removing or installing the nut. Bottom of Basket • The word “LOOSEN” and an arrow appear on the nut. Turn clockwise to remove. Remove 8.
  • Page 25: Transmission

    8. Lift and push the bottom of the tub assembly Lid Switch toward the rear of the cabinet, then roll the top of the tub assembly out from under the top lip of cabinet. 9. Pull out the tub by lifting it over on its top. 3 Locking Tabs Transmission Note: The tub must be removed when replacing...
  • Page 26: Schematic 2 4

    Schematic NOTE: • The switches are normally closed (with no water in tub). • Schematic shows washer with a full tub of water and the lid open. CONN. INPUT/OUTPUT COMPONENT CN1-1 L1 Input House Supply via Filter CN1-3 Neutral House Supply via Choke and Filter CN2-1 15 VDC Input Lid Switch...
  • Page 27: Field Service Mode And Error Codes

    Field Service Mode and Error Codes Field Service Mode Field Service Mode enables individual machine functions to be selected and performed apart from the unit’s normal operation. Field Service Mode also allows error codes to be displayed. Field Service Mode is entered by simultaneously pressing and holding the Whites/Hot (Whites/Fast) and the Start pads for 3 seconds.
  • Page 28 To index to the next function within Field Service Mode, press the Colors/Warm (Colors/Fast) pad. To index back to the previous function, press the Whites/Hot (Whites/Fast) pad. The following table describes the Field Service Mode functions: i t c i t c i t c i t c ** Represents the model code.
  • Page 29 t u l y t l c i t . t h , s t l i f , s t f l l , f I , n i c t i c t i c t i c t i EEPROM Error (E1) When the data is incorrectly stored, or won’t write correctly from read-only memory to the EEPROM, the E1 error is set.
  • Page 30: Motor Does Not Operate Diagnostic

    Motor Does Not Operate Diagnostic Note: Before performing this diagnostic, check for the following: • Transmission locked • Loose or missing belt Perform Lid Switch Check lid switch and lid Diagnostic. switch wiring. If OK, replace electronic Pass? control board. Check for 120 VAC Check for 120 VAC Check inverter for...
  • Page 31 From previous page. Disconnect CN10 from the inverter. Terminals 1, 2, and 3 Check harness are the motor windings. and connectors Proper resistance for a cold between inverter Repair wiring. motor is 6 ohms between any CN10 and motor. 2 of the 3 terminals. Wiring OK? Do all motor winding have correct resistance?
  • Page 32: Problem Chart

    Problem Chart t i n o l f . y r o l f . t n y t l d i l c t i d i l c t i y t l d i l c t i i l c c t i .
  • Page 33: Troubleshooting Guide

    Troubleshooting Guide PERFECTEMP PLUS Possible Causes What To Do PerfecTemp Plus wash The washer is in a cold rinse cycle • This is normal. The PerfecTemp Plus feature is designed temperature is incorrect not to activate during a cold rinse cycle to improve the energy efficiency of your washer.
  • Page 34 PERFORMANCE (cont.) Possible Causes What To Do Pilling • While this is not caused by the washer, you can slow the Result of normal wear on poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics Snags, holes, tears, rips •...
  • Page 35 WATER Possible Causes What To Do Too many suds Type of detergent • Switch to a lower sudsing detergent brand and follow instructions on package. • Try less detergent. Very soft water Too much detergent • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load.
  • Page 36 NOISE Possible Causes What To Do Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of machine 4″...
  • Page 37 Notes – 35 –...
  • Page 38: Review

    Review 6. Motor speed is adjusted by: 1. The drive motor is: a) The inverter adjusting tachogenerator output. a) 120 VAC b) The inverter varying the frequency of electrical b) 230 VAC pulses to the drive motor. c) 230 VDC c) The choke restricting the voltage to the drive d) 351 CID motor.
  • Page 39: Warranty

    Any part of the washer which fails due to a defect in materials or workmanship. During this full From the date of the one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the original purchase defective part.

This manual is also suitable for:

Wnsb9100b seriesWpsb9080b seriesWpsb9120b series

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