Technical, Support And Warranty Information; Troubleshooting And Faq's - Zte Telstra T6 User Manual

Technical, Support and Warranty Information

Troubleshooting and FAQ's

13.18
Please check the manual thoroughly before contacting your service provider
Symptom
No incoming ring
or alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
A phone number cannot
be dialled
Short messages cannot be
sent or received
MMS messages cannot be
sent or received
How do I switch off
Predictive Text?
I cannot connect to
FOXTEL or BigPond
Solution
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the
Check the key tone settings in the current profile.
See 7.1 Change the Profiles
This is not a handset setting. Please contact your Service Provider
to extend the ringing time.
Check for network coverage
Check whether any call restrictions are set. See Call Barring
See Text Message Settings and check the SMS centre number is
correct. Contact your service provider for more details.
Your subscription does not include data services. Check with your
service provider.
#
The key is used to toggle between different modes.
See Chapter 6 for details.
Your subscription is not provisioned for data services. Check with
your service provider.
80
#
key)