Samsung HW-D550 User Manual page 21

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Before requesting service, please check the following.
Symptom Check Remedy
The unit will not tum on.
• Is the power cord plugged • Connect the power plug to
into the outlet? the outlet.
A function does not work when • Is there static electricity in • Disconnect the power plug
the button is pressed. the air? and connect it again.
Sound is not produced.
• Is the unit properly
• Connect it correctly.
connected to your 1V?
• Press the Mute button to
• Is the Mute function on?
cancel the function.
• Is the volume set to • Adjust the volume.
minimum?
Picture does not appear on a TV
• Is the 1V connected • Connect it correctly.
when the function is selected. properly?
Remote control does not work.
• Are the batteries drained? • Replace with new batteries.
• Is the distance between • Operate at a close distance.
remote control and main unit
too far?
The sound from the left/right
• Are the left/right audio • Check the left/right channel
channels is reversed. output cables from the 1V and connect it/them
connected properly? correctly.
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