User Manual Table of Contents 1. Introduction .................... 4 1.1 Features .................... 4 1.2 Hardware Specifications ............... 5 1.2.1 Exterior Appearance ..............5 2. System set up ..................6 2.1 Connection Drawing ................6 2.2 Connecting Ethernet Line ..............6 2.3 Supplying Power .................
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User Manual 3.6.3 Firewall ..................69 3.6.4 DHCP Server ................72 3.6.5 VLAN Settings ................72 3.6.6 DDNS Settings ................74 3.7 System Settings ................75 3.7.1 External Storage ................. 75 3.7.2 Password Settings ............... 76 3.7.3 Date and Time ................76 3.7.4 Backup and Restore..............
User Manual 1. Introduction MPBX —An IP-PBX for Small Businesses/Home Office MPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations (1-100 users per site). MPBX also offers a hybrid solution (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.
User Manual 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Side ①② ③④ ⑤ Figure 1-1 MPBX Front Panel Picture Identifying ① Green LED: Indicates correct power is being supplied to the unit ① Green LED: Indicates the MPBX is fully functional.
User Manual 2. System set up 2.1 Connection Drawing PSTN PSTN Route Soft Normal Figure 2-1 2.2 Connecting Ethernet Line MPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MPBX’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN.
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User Manual AC Input: 100~240V DC Output: 12V, 5A Please follow the steps below to connect the MPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MPBX back panel, and plug the other end of the cable into a 100VAC power outlet.
User Manual 3. Managing MPBX 3.1 Administrator Login From your web browser, input the IP address of the MPBX server. If this is the first time you are configuring MPBX, please use the default settings below: IP Address: http://192.168.5.150...
User Manual 3.2 Status Monitor 3.2.1 Line Status Figure 3-2 MPBX Status Description: Extensions: : Extension is unregistered : Extension is idle 3) : Extension is ringing 4) : Extension is busy in a call Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed.
User Manual FXO Trunk: Status Idle: The port is idle. Busy: The port is in use. Disconnected: The port hasn’t connected the PSTN line. More detail message, please refer to the LED identifying of front panel. GSM Trunk: Status Idle: The port is idle.
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User Manual Figure 3-3 3.3.1.1 Analog Extensions (FXS) Edit Analog Extensions On the administration page of FXS extensions, click ‘Edit’ on the extension that you want to edit, and modify the following information on the popup window 1) General ·Extension...
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User Manual ·Voicemail Access PIN # Voicemail Password for this extension, i.e. ‘1234’ . 3) Mail Setting ·Enable Send Voicemail Once enabled, the voicemail will be sending to below email address as an attachment. ·Send Voicemail to Email Address This option defines whether or not voicemails/Fax is sent to the Email address as an attachment.
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User Manual voicemail PIN # as the login and password respectively. .Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined. Figure 3-4 3.3.1.2 VOIP Extension A VOIP extension is an SIP/IAX Account that allows an IP Phone or an IP Soft- Phone client to register on MPBX.
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User Manual ·Type Extension type: SIP,IAX or SIP/IAX. SIP – Identifies whether the extension sends and receives calls using the VoIP protocol SIP. IAX - Identifies whether the extension sends and receives calls using the VoIP protocol IAX. ·Extension The numbered extension, i.e.
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User Manual ·NAT This setting should be used when the system is using a public IP address, communicating with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports.
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User Manual voicemail PIN # as the login and password respectively. .Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined. Figure 3-5 2. Add Multiple Extensions www.yeastar.com Page 16...
User Manual Go to Extensions VOIP Extensions Add Multiple Extensions. 1) Choose the number of extensions that you would like to create. 2) Choose the type of extension that you would like to create. 3) Fill in the starting extension number.
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User Manual Figure 3-7 3.3.2.1 Analog Trunk (FXO) 1. Edit Analog Trunk (FXO) On the analog Trunk administration page, click ‘Edit’ on the selected trunk and modify its properties in the popup window: 1)General ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
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User Manual ·Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting. The default is 4, but better results can be achieved if set to 6 or even 8. Remember, the higher the number, the more time required to release a channel.
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User Manual Figure 3-8 3.3.2.2 GSM Trunk 1. Edit GSM Trunk 1)General ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'gsm1' ·Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed.
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User Manual ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' ·Signaling Signaling method. BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point.
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User Manual Dial-in (DDI; in German "Durchwahl") you should change this to yes, then MPBX will wait after the last digit it receives. ·PRI Indication Tells how Device should indicate Busy() and Congestion() to the switch/user. Accepted values are: inband: Device plays indication tones without answering;...
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User Manual ·Private Prefix When there are Private calls coming in via this BRI trunk, the Private Prefix you have set here will be added before the CID. So you can know this is a Private call before you answer it.
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User Manual 3.3.2.4 VOIP Trunk 1. Add SIP Trunk Input correct SIP information (provide by VOIP provider). Inaccurate information will prevent the trunk from registering. 1) General setting ·Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP ·Provider Name...
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User Manual ·Outbound Proxy Server A proxy that receives requests from a client , even though it may not be the server resolved by the Request-URI. ·Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider.
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User Manual Figure 3-11 2. Add IAX Trunk Input correct IAX information (provided by VOIP provider). Inaccurate information will prevent the trunk from registering. ·Type IAX – Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.
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User Manual used by IAX protocol. Don’t change this part if it is not required. ·Username Username of IAX account . Used for IAX trunk registration. ·Password Password of IAX account . .Online number Define the online number that expected by ‘Skype Connect’ and some other SIP service providers.
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User Manual ·Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. ·Provider Name A unique label would help to you identify this trunk.
User Manual Figure 3-13 3.3.3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks. Figure 3-14 www.yeastar.com Page 29...
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User Manual 3.3.3.1 New Outbound Route Click ‘New Outbound Route’ and fill in the corresponding information in the popup window. 1)General ·Route Name Name of this Outbound Route . Ex: 'Local' or 'Long Distance' etc. ·Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There...
User Manual Defines the extensions that will be permitted to use this outbound route . ·Member Trunks Defines the trunks that can be used for this outbound route . Figure 3-15 3.3.3.2 Delete Outbound Route Click ‘Delete’ on selected trunk to delete it.
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User Manual Add New Phone have two modes, Add New phone in webpage and Upload the IP Phone’s configure file. 1. Add new phone via webpage Click ‘Create New Phone’ and fill in the corresponding information in the popup window.
User Manual 3.3.4.2 Scan Phone Click ‘Scan Yealink Phone’, System will scan Yealink’s IP phone in the local network, and list IP phone’s MAC and IP address in this page. Click ‘MAC address’, and fill in the corresponding information in the popup window.
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User Manual the IVR. ·Name A name for the IVR ·Prompt The prompt recording that will be played when this IVR is reached. ·Repeat Count The number of times that the selected IVR prompt will be played. ·Key Timeout Wait for the user to enter a new extension for a specified number of seconds.
User Manual Figure 3-18 3.4.1.2 Delete IVR Select the item that you would like to remove and press the ‘Delete’ button. 3.4.2 Queues Call Queues give users (i.e. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service.
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User Manual log in or '680**' to log out. 1)General ·Queue Name A name for the Queue. ·Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue.
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User Manual How often to announce queue position and estimated hold time. 4) Periodic Announcements ·Prompt Select a prompt file to play periodically. ·Frequency How often to announce a prompt to the caller. 5) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press.
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User Manual Queue can ring them with a new call. The default is 30. Figure 3-19 www.yeastar.com Page 38...
User Manual 3.4.3 Custom Prompts 1. Record new Prompt The administrator can use this screen to record custom prompts by doing the following: 1)Click ‘Record New Custom Prompt’ 2) Input the desired file name on the popup window and choose an extension to call for recording (such as 500).
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User Manual Figure 3-22 3.4.4.1 Create Ring Group Click ‘New Ring Group’ to enter into the Manage Ring Groups page 1)General ·Ring Group Name This option defines a name for this group, i.e. ‘Sales’. ‘Ring Group Name’ is a label to help you identify this group in the group list.
User Manual 2) Ring Group Members An extension can be made a member of this ring group by moving it into the ‘Selected’ box. 3) Destination If No Answer When all members on this group fail to answer the call, system will handle the call according to the selected destination.
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User Manual Figure 3-24 3.4.5.1 Create Inbound Route Click ‘New Inbound Route’ to enter to the Manage Inbound Routes page. 1)General ·Route Name A name for this inbound route. Ex: 'pstncallin' etc. ·DID Number Define the expected DID Number if this trunk passes DID on incoming calls.
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User Manual Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. ·Extension Define the extension for DID number. This field is only valid when you use BRI, SIP, SPS or SPX trunk for this inbound router.
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User Manual ·Extension Route the incoming calls to a specific extension. ·Voicemail Route the incoming calls to extension’s voicemail. ·IVR Route the incoming calls to a specific IVR. ·Ring Group Route the incoming calls to a specific Ring Group.
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User Manual Figure 3-25 www.yeastar.com Page 45...
User Manual 3.4.5.2 Delete Routes Select the item you would like to remove and click ‘Delete’ key. 3.4.6 Blacklist Number Blacklist is used to block an incoming call you do not want to answer. If the incoming call number is registered in the number blacklist, the caller will hear the following: “The number you have dialed is not in service.
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User Manual Enter the number you would like to block. www.yeastar.com Page 47...
User Manual 3.5 Internal Settings 3.5.1 Options 1) General ·Ring Timeout Number of seconds to ring a device before handling the call as per the extension’s Follow Me settings . Default value is 30s. .MAX call duration The absolute maximum amount of time permitted for a call. A setting of 0 disables the timeout.
User Manual The default value is 630 to 639 ·Conference Extensions The default value is 640 to 659 ·IVR Extensions The default value is 660 to 679 ·Queue Extensions The default value is 680 to 689 Figure 3-28 3.5.2 Business Hours 1) General ·Enable or Disable Business Hours...
User Manual ·Disable Office closed timing By dialing *089 (*089 is default setting) on an extension will disable the Office Closed Timing. 3) Define Office Hours You can setup the business hours here. Figure 3-29 3.5.3 Feature Codes 1) General ·One Touch Record...
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User Manual Users may transfer an incoming call by dialing *3 on their phone (*3 is default setting). ·Blind Transfer Users may blind transfer an incoming call by dialing *03 on their phone (*03 is default setting). ·Call Pickup...
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User Manual ·Enable Forward All Calls Users may enable always forward by calling *71 on their phone (*71 is default setting) ·Disable Forward All Calls Users may disable always forward by calling *071 on their phone (*071 is default setting) ·Enable Forward When Busy...
User Manual Figure 3-30 3.5.4 SIP Settings 1) General ·UDP Port Port use for sip registrations, Default is 5060. ·TCP Port Port use for sip registrations, Default is 5060. ·TLS Port Port use for sip registrations, Default is 5061.
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User Manual Set default mode for sending DTMF. Default setting: rfc2833 ·Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration . Default is 3600 seconds. ·Min Registration/Subscription Time Minimum duration (in seconds) of a SIP registration . Default is 60 seconds.
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User Manual This setting is only required when your public IP address is not static. It is recommended that a static public IP address be used with this system. Please contact your ISP for more information. ·External Refresh Interval If an external host has been supplied, you may specify how often the system will perform a DNS query on this host.
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The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs. Moreover, Speex is well-adapted to Internet applications and provides useful features that are not present in most other codecs.
User Manual Figure 3-32 3.5.5 IAX Settings 1) General ·Bind Port Port use for IAX2 registrations, Default is 4569. ·Bandwidth Low/medium/high with this option you can control which codec to be used. ·Min Registration Time Minimum duration (in seconds) of a IAX2 registration. Default is 60 seconds.
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The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs. Moreover, Speex is well-adapted to Internet applications and provides useful features that are not present in most other codecs.
User Manual 3.5.6 Voicemail Settings 1) General Voicemail Settings ·Max Messages per Folder Sets the maximum number of messages that can be stored in a single voicemail box . ·Max Message Time Set the maximum length of a single voicemail message.
User Manual The IP address or hostname of an SMTP server that the MPBX will connect to in order to send voicemail messages via email, i.e. mail.yourcompany.com. ·Port SMTP Port: the default value is 25. ·Use SSL/TLS to send secure message to server If the server of sending email needs to authenticate the sender, you need to select the check box.
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User Manual which a call may be placed. Obviously, this type of access has serious security implications, and great care must be taken not to compromise your security. Figure 3-35 To add a new DISA application, click the New DISA button.
User Manual Give this DISA application a name to help you identify it. ·PIN # The password for this DISA . ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. Default is 10 seconds.
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User Manual Note: A paging group can have a maximum of 20 members. Figure 3-38 ·Paging Group Number Defines the numbered extension that may be dialed to reach this group. ·Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.
User Manual 3.5.10 PIN User PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes. If user use PIN User call out, system will auto record the PIN in the call detail records.
User Manual Figure 3-40 3.5.11 Speed Dial Settings 1) Options ·The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99. 2) Add new speed dial. ·Source Number The speed dial number.
User Manual Figure 3-41 3.5.12 Music on Hold Prompts The administrator can upload on hold music as follows: 1) Click ‘Upload Music on Prompt ’ 2) Click ‘Browse’ to choose the desired audio file. 3) Click ‘Upload’ to upload the selected file.
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User Manual your local network. Not recommended. ·Enable SSH This is the advance way to access the device, you can use the putty software to access the device. In the SSH access, you can do more advance setting and debug.
User Manual Figure 3-43 3.6.2 WAN Settings Note: Only have WAN port’s hardware version support this functions. It support three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. ·DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as the WAN Connection Type.
User Manual Step6: Click the Save button to save the settings. Step7: Reboot the device. Step8: Check the WAN’s Status (System Info Status). ·PPPoE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet, perform these steps: Step1: Select PPPoE as the WAN Connection Type.
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User Manual Ex: 216.207.245.47/255.255.255.255 for IP 216.207.245.47 Ex:192.168.5.0/255.255.255.0 for IP from 192.168.5.0 to 192.168.5.255 . ·MAC Address The format of MAC Address is XX:XX:XX:XX:XX:XX, X means 0~9 or A~F in hex, the A~F are not case sensitive. ·Action Accept: Accept the access from remote hosts.
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User Manual Figure 3-45 4) SIP Defense ·Port The port used for SIP protocol. ·Protocol Choose the protocol need to be protect, etc: UDP. ·SIP Packets The SIP packets allowed in specific time interval . ·Time Interval The time interval to receive SIP packets .
User Manual 3.6.4 DHCP Server Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network.
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User Manual ·VLAN Subnet Mask Set the Subnet Mask for MPBX VLAN over Lan. ·Default Gateway Set the Default Gateway for MPBX VLAN over Lan ·NO.2 Click the NO.2 you can edit the first VLAN over Lan. ·VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.
User Manual ·VLAN IP Address Set the IP Address for MPBX VLAN over Wan. ·VLAN Subnet Mask Set the Subnet Mask for MPBX VLAN over Wan. ·Default Gateway Set the Default Gateway for MPBX VLAN over Wan. Figure 3-48 3.6.6 DDNS Settings...
User Manual ·Password User account’s password . ·Host Name Note: DDNS allows you to access your network using domain names instead of IP address. The service manages changing IP address and updates your domain information dynamically. You must sign up for service through dyndns.org, freedns.afraid.org, www.no-ip.com, www.zoneedit.com...
User Manual Figure 3-49 3.7.2 Password Settings The default password is ‘password’. To change the password, enter the new password and click update. The system will then prompt you re-login using your new password. Figure 3-50 3.7.3 Date and Time Set the date and time for MPBX.
User Manual 3.7.5 Reset and Reboot ·Reboot System Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system.
User Manual Figure 3-54 3.8 Reports 3.8.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call time, call type and call duration and can also export CDR data to a CSV file.
User Manual Figure 3-55 3.8.2 System Info General: Information about hardware version , firmware version and system uptime. LAN: Information about hostname, MAC address, IP address, gateway, Primary DNS and Secondary DNS. Disk Usage: Disk usage information. Memory Usage: Memory usage information .
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User Manual Figure 3-56 www.yeastar.com Page 81...
User Manual 4. Access MRI MRI (MPBX Recording Interface).Users may access MRI by logging into the MRI web interface with their username (extension number) and voicemail password. 4.1 Allow users to access MRI The extension’s ‘User Web Interface’ option must be checked before the associated user can log into MRI.
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User Manual Figure 4-1 4.2 User login Users can access the MRI web interface by navigating to the MPBX IP address using a web browser. If you are unsure of this address, please contact your network administrator. www.yeastar.com Page 83...
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User Manual Figure 4-2 4.3 Voicemail Users can check, delete, move and download voicemail files here. www.yeastar.com Page 84...
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User Manual Figure 4-3 4.4 Record Users can play, delete and download recorded files here. Figure 4-4 4.5 Settings ·Voicemail password: new voicemail box password. ·Enter again to confirm: confirm new voicemail box password. ·Email Address: Email address use to receive the voicemail or Fax.
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User Manual Figure 4-5 4.6 Follow me Set the mode of call forwarding when there is an incoming call to this extension. Figure 4-6 www.yeastar.com Page 86...
User Manual 5. Use MPBX PSTN PSTN Route Soft Normal 5.1 Make outbound call To make an outbound call, we need to add trunk first. There are five types of VoIP Trunk: ·Analog Trunk: FXO ports of MPBX, connected to a local PSTN.
User Manual FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines. 5.1.1 Sample Routing via PSTN Trunk Let’s route all inside extensions through an analog trunk by dialing 9. In Outbound Routes, add a new outbound route as below.
User Manual via a PSTN line. Note: Setting number prefix to wild card and setting Strip to digits from the front will allow all calls to go through this outbound route. 5.1.2 Sample Routing via VoIP Trunk Let’s configure all inside extensions to dial ‘0’ through the VoIP Trunk.
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User Manual 2. Add Outbound Routes As we can see from the Outbound Route of ‘voipout’, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.
User Manual 5.2 Incoming call 5.2.1 Sample Routing to an IVR Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501.
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User Manual Figure 5-4 2. Add Inbound Routes As we can see from the Inbound Route of ‘allin’, all incoming calls will be sent to the IVR. www.yeastar.com Page 92...
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User Manual Figure 5-5 www.yeastar.com Page 93...
User Manual APPENDIX A FAQ Q1. How to Register SIP device? ? ? ? 1) Register SIP soft phone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it.
User Manual doing this. Step 4: Login to the device with the username ‘admin’ and the password ‘password’, in order to begin reconfiguring the device. APPENDIX B How to Configure Autobackup Before Autobackup can be properly configured, an SMB share folder accessible from MPBX must be set up on a Windows based machine.
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User Manual Step 3 Configure Autobackup settings on MPBX to Figure B-2 Figure B-2 Autobackup Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.
User Manual APPENDIX C How to Configure NAT setting When MPBX is behind a NAT(firewall),you need to configure NAT setting on MPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.
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User Manual Figure C-2 MPBX Network setting 2. If MPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure C-3 Next, you should configure the NAT settings according to Figure C-4...
User Manual APPENDIX D How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure D-1 Step2. Enable DHCP Server on MPBX. Login MPBX web interface, System Settings DHCP Server Enable DHCP Server.
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User Manual Figure D-2 Step3. Configure phones on MPBX auto-provision page. 1. Login MPBX web interface, Basic Auto Provision Create New Phone. Figure D-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone’s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone.
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User Manual Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5. If the DHCP is disable, please follow below step to enable it. (e.g.: Yealink’s IP Phone).
User Manual APPENDIX E How do I configure distinctive ring tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
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