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Tri-Tronics Training collar Owner's Manual

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CONGRATULATIONS!
You have just purchased one of the finest
dog training products available.
Before starting to use this unit, carefully read this
Owner's Manual. It explains how to operate
and maintain your Companion. A thorough
understanding of its contents will help
you use your Companion safely and effectively.
Tri-Tronics takes great pride in the design,
manufacture, service, and safety of its products.
If you have any questions after reading the manual,
please contact our Customer Service Department at
1-800-456-4343.
Thank you for choosing Tri-Tronics.
Product Specifications
Product specifications may change without notice or obligation since
Tri-Tronics is committed to a policy of continuous improvement.
Certain Tri-Tronics products are covered by one or more of these U.S.
patent numbers: 4202293, 4335682, 4794402, 4802482, D298872,
4947795, 5054428, 5099797, 5193484, and patents pending.
Tri-Tronics products are made in the USA. However, certain materials
may be sourced from quality suppliers in other countries.
Owner's Registration Reply Card
Please take a moment to complete and return the Owner's
Registration Reply Card. When you do, you'll be "on file" at
Tri-Tronics. This will help ensure timely, no-questions-asked
warranty work should you need it. You may also register on our
website at www.tritronics.com by clicking on "Online Product
Registration."
Fifth Edition November, 1999
Published by Tri-Tronics, Inc., Tucson, Arizona.
Copyright © 1999, Tri-Tronics, Inc.
All rights reserved. Printed in the USA.

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Summary of Contents for Tri-Tronics Training collar

  • Page 1 Product specifications may change without notice or obligation since Tri-Tronics is committed to a policy of continuous improvement. Certain Tri-Tronics products are covered by one or more of these U.S. patent numbers: 4202293, 4335682, 4794402, 4802482, D298872, 4947795, 5054428, 5099797, 5193484, and patents pending.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Components....... . . 1 Batteries........4 Transmitter .

  • Page 3: Components

    COMPONENTS STANDARD COMPONENTS The Companion has been designed and tested to apply safe, effective electrical stimulation. It includes the following components: Collar. A waterproof case containing a radio receiver and an electrical stimulator is mounted on an adjustable collar strap. The collar strap fits neck sizes from approximately 9 inches to 20 inches around.
  • Page 4 OPTIONAL COMPONENTS The following components are not included with the Companion. Call Tri-Tronics at 1-800-456-4343 for the dealer nearest you. Short Contact Points. The Companion is supplied with “long” contact points.
  • Page 5 Books and Videos. Many books and videos about training with Remote Trainers like the Companion are available. Call Tri-Tronics at 1-800-456-4343 for more information on these resources. Storage Pouch. This vinyl pouch may be used to carry contact points and the contact point wrench.

  • Page 6: Batteries

    BATTERIES Installing the Transmitter Batteries. To open the battery compartment door, press down on the molded ridges on the cover plate and slide it in the direction of the “open” arrow. Install one 9-volt alkaline battery as shown in the illustration inside the battery compartment.
  • Page 7 Installing the Collar Batteries. To install the two A 3-volt lithium batteries in the collar, unscrew the battery compartment end cap. Use the contact point wrench. Slide the batteries into the compartment as shown in the illustration on page 4. The positive end of both batteries goes in first, as indicated on the receiver’s case.
  • Page 8 Storing the Companion. If you won’t be using the Companion for several months, you should remove the batteries in both the collar and the transmitter. Battery Disposal. Tri-Tronics is concerned about environmental issues, so please dispose of batteries in accordance with state and local regulations.
  • Page 9 THE COMPANION TRANSMITTER Back Front Side Side green LED indicator light belt clip (removable) button guard stimulation button rocker switch for continuous/ momentary (C/M) rocker switch for high/low (HI/LO) (operates in momentary mode only) battery compartment cover HI LO Page 7 Companion...

  • Page 10: Transmitter

    TRANSMITTER Setting the Rocker Switches. The upper rocker switch on the back of the transmitter is used to set the collar to produce either continuous (C) or momentary (M) stimulation. When the upper switch is set to M, the lower rocker switch can be used to set the length of the pulse the dog feels.
  • Page 11 Applying Stimulation. The gray button on the side of the transmitter is the stimulation button. Press this button to make the collar deliver electrical stimulation. Transmitter LED. This LED will come on when the stimulation button is pressed. The time that it takes to turn off will depend on which mode (C or M) you’re in.

  • Page 12: Collar

    COLLAR On/Off Switch. To activate the collar, press the on/off switch until you hear a “click.” To turn off the collar, press this switch again until you hear the “click.” When the collar is active, the red LED will blink slowly (once per second).
  • Page 13 THE COMPANION COLLAR D-ring collar strap collar keeper colored black variable contact intensity point contact point on/off switch battery compartment end cap with O-ring underneath waterproof case Page 11 Companion...

  • Page 14: Operating The Companion

    OPERATING THE COMPANION Before putting the collar on the dog for the first time, take a few moments to practice your timing by pressing the stimulation button as you watch the collar LED. Activating the Collar. Make sure there are batteries in the transmitter and collar.
  • Page 15 Now set the lower rocker switch to HI. Press and hold the stimulation button. The collar LED will glow slightly longer, then return to blinking once per second. The transmitter LED will stay on for about second. Note that in the momentary mode, it is normal for the LED to continue to glow steadily for a few moments after the button is released.
  • Page 16 their orientation to one another. Also, if you operate the transmitter while it’s clipped to your belt or in your pocket, the range will be significantly reduced. NOTE: Keep your thumb and fingers away from the top area of the transmitter. Any obstruction in this area will drastically reduce the range.

  • Page 17: Working The Dog With The Companion

    WORKING THE DOG WITH THE COMPANION Collar Positioning. Position the collar in the center The receiver should be of the dog’s neck with the LED positioned in the center facing forward. The collar of the dog’s neck with should be snug. the strap about halfway between his ears and his shoulders.
  • Page 18 Finding the Dog’s Sensitivity Level. Before you train your dog with the Companion, you must find the dog’s sensitivity level. Dogs are like people in that they all have individual sensitivity levels. The correct intensity to begin basic training is one that will motivate your dog to obey, but that will not overwhelm him.
  • Page 19 Some dogs cannot feel the lowest level at all, but you should start with it just to be sure. Work your way up through the different levels from lowest to highest (blue, brown, red, orange, yellow, green), until you find the level that makes your dog react as described.
  • Page 20 Remote Trainers. For more information, contact Tri-Tronics Customer Service at 1-800-456-4343. Avoid Making Your Dog “Collar- Wise.” A “c o l l a r- w i s e ”...

  • Page 21: Radio Signal Issues

    There are 200 separate two-letter codes, so such interference is very rare. Also, several series of Tri-Tronics Remote Trainers do not have two-letter operating codes at all, because they use a different radio system. No interference resulting...

  • Page 22: Care And Cleaning

    CARE AND CLEANING A little care can extend the life of the Companion and reduce service costs. Battery Life. Avoid leaving the collar or transmitter for long periods in very warm areas, such as closed automobiles in the sun. If you will not be using the Companion for several months, remove the batteries.

  • Page 23: Service And Warranty

    Federal Communication Commission (FCC) specifications. It is a violation of FCC rules to modify this equipment. Tri-Tronics certifies this product to operate under Part 95 of FCC regulations. Unauthorized modifications to your equipment could result in not meeting specifications and violating FCC regulations.

  • Page 24: Product Safety

    PRODUCT SAFETY Clinical animal safety studies have been designed and conducted for Tri-Tronics by veterinarians and physiologists at a major university. The scientific studies tested for possible cardiopulmonary and epidermal effects of Tri-Tronics’ electrical stimulation applied to the ventral surface of the neck of healthy dogs. These...

  • Page 25: Troubleshooting Guide

    If you do have problems, however, check this Troubleshooting Guide before calling for service. You could save yourself time and repair costs. Tri-Tronics Customer Service Representatives are available at 1-800-456-4343. PROBLEM # 1: The Companion doesn’t have enough range or the range has been reduced.
  • Page 26 PROBLEM # 2: The LED on the collar glows steadily when the button is pressed, but the collar doesn’t seem to work on the dog. The collar strap is not tight enough to provide consistent contact. The collar should be snug enough so that it doesn’t slip around as the dog moves.
  • Page 27 PROBLEM # 4: The LED on the collar doesn’t light at all. The collar has not been activated. Activate the collar by pressing the on/off switch once. The LED should begin to blink slowly. Page 12. The batteries in the collar and/or transmitter are missing, installed backwards, of the wrong type, or are fully discharged.

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