Trouble Shooting - iHome iP37 Owner's Manual

Symptom
Unit doesn't respond AC adaptor isn't plugged into a wall outlet
(no power) or the connector is not plugged into the
power supply jack on the back of the dock
Wall outlet is not functioning or switched off
Batteries are weak or dead
iPod/iPhone does not Using no or wrong iPod/iPhone insert
dock properly
iPod/iPhone not docked properly
iPod/iPhone does
iPod/iPhone is not docked properly
not respond to the
unit
Your iPod/iPhone software is too old
iPod/iPhone is locked up
Using 1
shuffle or other devices.
iPod/iPhone does not
If your iPod/iPhone is not used for some
come on immediately
time, it may enter deep sleep mode
iPod/iPhone battery is run down or is too weak

Trouble Shooting

Possible Problem
st or 2 nd generation iPod, iPod
Plug the AC adaptor into a wall outlet and plug the
connector into the supply jack on the unit
Plug another device into the same outlet to confirm the outlet
is working. Make sure any associated power switch is ON
Replace with new batteries
Make sure the dock insert is the proper fit for your iPod/iPhone
Remove your iPod/iPhone from the dock and check for
obstruction on the connectors in the dock and on your
iPod/iPhone. Make sure there is no "skin" or case on the
iPod/iPhone. Then reseat it in the dock.
Remove your iPod/iPhone from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Upgrade software on your iPod/iPhone via iTunes
Please make sure your iPod/iPhone is working properly
before docking into the unit. Please refer to your
iPod/iPhone manual for details.
Unit cannot control those iPod models or other devices.
Use the Line-in jack to play these devices.
Press the Menu button on your iPod/iPhone
Charge your iPod/iPhone for about 5 minutes
6
Solution