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USB
Refer also to your USB device's documentation.
Problem
USB device does
not work
Modem
Refer to the online help files for
Problem
Communication
software can't
initialize modem
You can hear a dial
tone but can't make
a call
Hardware and system checklist
Procedure
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.
If problems persist, contact your dealer.
Appendix C
and D.
Procedure
Make sure the computer's internal modem
settings are correct. Refer to Modem
Properties in the Control Panel.
If the call is going through a PBX machine, make
sure the communication application's tone dial
detection feature is disabled.
You can also use the ATX command. Refer to the
online help files for Appendix C, AT Commands.
9-15
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