Philips Brilliance 298P4 User Manual

Philips Brilliance 298P4 User Manual

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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
39
45
298P4
298X4

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Summary of Contents for Philips Brilliance 298P4

  • Page 1 298P4 298X4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.2 Crystalclear ............30 5. Power Management ......31 6. Regulatory Information ......32 7. Customer care and warranty ...39 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........39 7.2 Customer Care & Warranty ....41 8. Troubleshooting & FAQs ....45 8.1 Troubleshooting ...........45 8.2 SmartControl Premium FAQs .....46...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install base stand 2. Setting up the monitor 298P4: 1. Place the monitor face down on a smooth 2.1 Installation surface. Pay attention not to scratch or damage the screen. Package contents 298P4: user s manual 2.
  • Page 7 2. Setting up the monitor 298X4: Connecting to your computer 1. Place the monitor face down on a smooth 298P4: surface. Pay attention not to scratch or damage the screen. 2. Hold the base with both hands. (1) Gently attach the base to the stand. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.
  • Page 8: Audio Input

    Daisy-chain enables multiple monitor connections If your graphics card or video output is not This Philips display is equipped with DisplayPort certified for DisplayPort V1.2, then you may (v1.2) interface which enables daisy-chaining to experience blank or black screen. In this multiple displays.
  • Page 9: Operating The Monitor

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the monitor This hot key allows you to setup your favorite Description of the control buttons function key. 1. Press button on the front bezel to enter OSD Menu Screen. ...
  • Page 10: Video Input

    What is On-Screen Display (OSD)?  On-Screen Display (OSD) is a feature in all  Philips monitors. It allows an end user to adjust   screen performance or select functions of the monitors directly through an on-screen Independent audio playback, regardless of instruction window.
  • Page 11: The Osd Menu

    2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 2560 × reference when you want to work your way 1080 @ 60 Hz.
  • Page 12: Multiview

    Tilt Why do I need it? 20˚ With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the -5˚ office or at home. With this display, you can conveniently enjoy multiple content sources at one screen.
  • Page 13 2. Setting up the monitor 2. The MultiView selection menu appears. [PiP]: Picture in Picture Press ▲ or ▼ button to select. Open up a sub-window of   another signal source.  (main)   When the sub source is not ...
  • Page 14 2. Setting up the monitor • PiP Size: When PiP is activated, there are • Off: Stop MultiView function. three sub-window sizes to choose: [Small], [Middle], [Large]. (main) Small Middle Large (main) Note When you do the SWAP function, the video • PiP Position: When PiP is activated, there and its audio source will swap at the same time.
  • Page 15: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 298X4: 2.4 Remove the Base Assembly for VESA Mounting 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or Before you start disassembling the monitor damage the screen. Then lift the monitor base, please follow the instructions below to stand.
  • Page 16: Image Optimization

    How does it work? brightness, contrast and color temperature SmartImage is an exclusive, leading edge Philips of the monitor. technology that analyzes the content displayed • Office: Enhances text and dampens on your screen.
  • Page 17: Smartcontrast

    • Economy: Under this profile, brightness, contrast are adjusted and backlighting The new SmartControl Premium software finetuned for just right display of everyday by Philips allows you to control your monitor office applications and lower power via an easy to use on-screen graphic interface. consumption.
  • Page 18 3. Image Optimization • The wizard will guide you through adjustment your monitor performance step by step. • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu •...
  • Page 19 3. Image Optimization Color menu • Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 20 3. Image Optimization SmartImage Allow users to change setting for better display setting based on content. When Entertainment is set, SmartContrast and SmartResponse are enabled. 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence.
  • Page 21 3. Image Optimization Options>Audio - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. • Displays current preference settings. • A checked box enables the feature. The check box is a toggle.
  • Page 22 3. Image Optimization available. All other SmartControl Premium tabs • User can enter PIN between 4 and 9 digits are not available. numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page. •...
  • Page 23 3. Image Optimization Task Tray Menu Enabled DDC/CI, only the Help and Options tabs are available. The task tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray. Left Click will launch the application. The task tray has five entries: •...
  • Page 24: Smartdesktop Guide

    3. Image Optimization Task Tray Menu Disabled 3.4 SmartDesktop Guide When the Task Tray is disabled in the preference SmartDesktop folder, only the EXIT selection is available. To completely remove SmartControl Premium SmartDesktop is in SmartControl Premium. from the task tray, disable Run at Startup in Install SmartControl Premium and select Options>Preferences.
  • Page 25 3. Image Optimization Right Click Menu Note Right click on the Desktop Partition icon to If the outline of the region is not visible when view the drop down menu. dragging the window, “Show windows contents while dragging” is disabled. To enable: 1.
  • Page 26 3. Image Optimization Left Click Menu allows the user to quickly change to any of the partitions shown in the drop down. Left click on the Desktop Partition icon to quickly send the active window to any partition • Identify Partition – Displays the outline without having to drag and drop.
  • Page 27 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 28 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display into Bottom two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.
  • Page 29: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type AH-IPS Backlight W-LED system Panel Size 29" W (73 cm) Aspect Ratio 21:9 Pixel Pitch 0.2628 x 0.2628 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1,000:1 Response Time (typ.) 14 ms (Gray to Gray) SmartResponse 5 ms (Gray to Gray)
  • Page 30 4. Technical Specifications On Mode 46.3 W (typ.), 77.5 W (max.) (with audio and USB x4) ECO Mode 25.1W Energy Consumption AC Input Voltage at AC Input Voltage at AC Input Voltage at (EnergyStar test method) 100 VAC, 50 Hz 115 VAC, 60 Hz 230 VAC, 50 Hz Normal Operation (typ.)
  • Page 31 Black Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download...
  • Page 32: Resolution & Preset Modes

    3D graphic applications or a financial 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...
  • Page 33: Power Management

    5. Power Management The following setup is used to measure power 5. Power Management consumption on this monitor. If you have VESA DPM compliance display card • Native resolution: 2560 x 1080 or software installed in your PC, the monitor •...
  • Page 34: Regulatory Information

    • The brand owner demonstrates corporate electronic equipment have been adhered to social responsibility and has a certified in order to make Philips monitors safe to use environmental management system (EMAS throughout its life cycle. or ISO 14001) TCO Certified Edge •...
  • Page 35 6. Regulatory Infomation TCO Certified • The brand owner demonstrates the product is manufactured under working Congratulations! practices that promote good labour This product is designed for both you and the relations and working conditions. planet! The Criteria Document can be downloaded from our web site.
  • Page 36 6. Regulatory Infomation EPEAT • EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) EN 50581:2012 (www.epeat.net) (Technical documentation for the assessment of electrical and electronic The EPEAT (Electronic products with respect to the restriction of Product Environmental hazardous substances) following provisions Assessment Tool) program of directives applicable.
  • Page 37 6. Regulatory Infomation Energy Star Declaration Use only RF shielded cable that was supplied with the monitor when connecting this monitor (298P4QJEB,298X4QJAB) to a computer device. (www.energystar.gov) To prevent damage which may result in fire or ® As an ENERGY STAR Partner, we shock hazard, do not expose this appliance to have determined that this product...
  • Page 38 6. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) la réception des signaux de radio ou de (298P4QJEB,298X4QJAB) télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: •...
  • Page 39 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) (298P4QJEB,298X4QJAB) (298P4QJEB,298X4QJAB) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR Auf der Rückwand des Gerätes befindet sich DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 40 6. Regulatory Infomation EU Energy Label(298P4QJEB,298X4QJAB) China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 41: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 42 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 43: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 44 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 45 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 46 7. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Philippines (02) 655-7777;...
  • Page 47: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 48: Smartcontrol Premium Faqs

    Reconnect your USB peripherals. application if your monitor will display unchanging static content. For further assistance, refer to the Consumer Information Centers list and contact Philips • Failure to activate a screen saver, or a customer service representative. periodic screen refresh application may result in severe “burn-in”...
  • Page 49 To find out, Function. What can I do? please right click My Computer and click Ans.: Philips Service center has a right to on Properties -> Hardware -> Device ask for legitimate identification and Manager. If you see “Plug and Play Monitor”...
  • Page 50: General Faqs

    When handling • Shut down your computer, disconnect your the monitor, make sure that there is old monitor and reconnect your Philips no pressure or force applied to the monitor. panel surface side. This may affect your •...
  • Page 51 2560 × 1080 @ 60 Hz. For Ans.: Yes. All Philips monitors are fully best display, please use this resolution. compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 52: Daisy Chain Faqs

    8. Troubleshooting & FAQs Ans.: Normally the audio source is linked to 8.4 Daisy Chain FAQs the main picture source. If you want to change audio-source input (for example: Which graphic cards can support Daisy Chain? listen to your MP3 player independently regardless of the video source input), Ans.: With Daisy chain function, AMD graphic...
  • Page 53 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4298PXE2T...

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Brilliance 298x4

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