If You Have Forgot To Switch On Your Answerphone; If The Memory's Full - BT Home SmartPhone User Manual

If you forget to switch on your Answer phone
If you've switched on remote access, you can
still turn on your Answer phone remotely.
Here's what to do:
call your number from another phone and
•
let it ring; after 20 rings, the machine will
switch on and answer your call
• press * and enter your four-digit remote
access PIN when asked
• play back your messages (see 'Using your
Answer phone remotely' on page 26)
Note: if you haven't switched your Answer
phone to On, it will switch off when the call
ends.

If the memory's full

The memory's full when there's no more space
for recording or you've had 59 messages. On
the Home screen, you'll see a memory full icon.
You can still use the Answer phone menu and
play back your messages but you'll see an error
message – Memory full. No messages can be
left – and you'll hear Memory full before you
play back new or old messages.
If the memory becomes full while a message
is being played or recorded, the recording will
stop and the already recorded message will
be saved. If an incoming message is being
recorded, the base will hang up.
When the memory's full, you can't change the
outgoing message until you've deleted some
old messages.
If you've set your Answer phone to Answer &
Record, it'll automatically switch to Answer
Only mode when the memory's full. Before
your Answer phone can record new messages,
you need to delete the old (played) ones.
To delete messages, see page 24. Once you've
done this, your machine will go back to Answer
& Record mode (unless you've used the
handset menu to change the setting manually).
If you need some help, call us on 0808 100 9889* or go to bt.com/producthelp
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