Scene Double SDBX/S2-1 User Manual

Catx kvm extender range: dual video channel kits and dual video/local access channel kits

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User Guide

November 2009
CATx KVM Extender Range
Dual Video Channel Kits
Model SDBX/S2-1
Model SDBX/SA2-1
Dual Video/Local Access Channel Kits
Model SDBX/D2
Model SDBX/DA2

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Summary of Contents for Scene Double SDBX/S2-1

  • Page 1: User Guide

    User Guide November 2009 CATx KVM Extender Range Dual Video Channel Kits Model SDBX/S2-1 Model SDBX/SA2-1 Dual Video/Local Access Channel Kits Model SDBX/D2 Model SDBX/DA2...
  • Page 3: Cautions And Notes

    Notices Cautions and Notes The following symbols are used in this guide: CAUTION. This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury. This indicates important information to help you make the best use of NOTE.
  • Page 4 CATx KVM Extender Range Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase.
  • Page 5: Table Of Contents

    Contents Contents Quick Setup     Command Summary   Overview     Introduction   Glossary   Features   Product Range   Compatibility   How to Use This Guide   Installation     Package Contents   Interconnection Cable Requirements   Remote Unit Installation  ...
  • Page 6 CATx KVM Extender Range Appendix A: Example Applications   Appendix B: Rack Mount Options   Appendix C: Flash Upgrading & External Configuration   Appendix D: Advanced Cabling Issues (Skew)   Appendix E: Audio/Serial Ports: Operation & Multi-Port Configuration   Appendix F: Obtaining Technical Support  ...
  • Page 7: Quick Setup

    Quick Setup 1. Quick Setup This section briefly describes how to install your KVM extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Refer to the command summary on the next page when following this procedure.
  • Page 8: Command Summary

    CATx KVM Extender Range Command Summary By using a specific ‘hot’ key sequence, you can put the remote console keyboard into a Command Mode. From this, you can use various keys and key combinations to tune the video signal and generally configure the extender system. The following table summarizes the ‘hot’ key command sequences used in system configuration and video tuning.
  • Page 9: Overview

    Overview 2. Overview Introduction The SDBX product range enables dual channel high-resolution video, PS/2 keyboard and mouse, stereo audio, and serial port signals to be communicated up to 300m over Category 5, 5e, 6 or higher (CATx) cable. A basic SDBX extension system comprises a Local Unit (transmitter) and a Remote Unit (receiver).
  • Page 10 CATx KVM Extender Range Local Access SDBX/D2, SDBX/DA2 only. LOCAL Unit KVM extension over CATx cables up to 300m. REMOTE Unit Audio Transmission Serial Transmission SDBX/SA2-1, SDBX/DA2 SDBX/SA2-1, SDBX/DA2 Figure 1 SDBX CATx KVM extender system...
  • Page 11: Features

    Overview Features Members of the SDBX CATx KVM Extender Series offer the following features: • Support for high video resolution for use with TFT displays: 1600x1200@60Hz over 200m 1280x1024@75Hz over 300m Higher resolutions may be possible over shorter distances. • Fully integrated skew compensation allows operation with CATx cables by canceling color shift and enhancing sharpness.
  • Page 12: Product Range

    CATx KVM Extender Range Product Range There are four products in the range: Dual Video Channel Kit (Standard) SDBX/S2-1 Dual Video Channels, PS/2 KB & Mouse Local Unit + Remote Unit Dual Video Channel Kit (Audio) SDBX/SA2-1 Dual Video Channels, PS/2 KB & Mouse,...
  • Page 13 However, it is not possible to mix Standard and Audio products within a system except for video only applications. SDBX units are not currently compatible with SDLink SUN or SDLink Serial (no audio) products. Standard Family Audio Family SDBX/S2-1, SDBX/D2 SDBX/SA2-1, SDBX/DA2 SDLink1 SDLink2 SDLink1/AU...
  • Page 14: How To Use This Guide

    CATx KVM Extender Range How to Use This Guide This guide describes the installation and configuration of the SDBX range of KVM extenders. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection &...
  • Page 15: Installation

    Installation 3. Installation For first-time users we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently.
  • Page 16: Interconnection Cable Requirements

    CATx KVM Extender Range Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core type.
  • Page 17: Remote Unit Installation

    Installation Remote Unit Installation To install a Remote Unit: 1. Switch off all devices. 2. Connect your keyboard, monitor(s) and mouse to the Remote Unit as shown in Figure 2. These ports may also be attached to the CPU side of a KVM switch in order to have a remote CPU.
  • Page 18 CATx KVM Extender Range SDBX/SA2-1 and SDBX/DA2 only Connect to speakers and Connect to serial device, microphone. such as a touch screen. Connect to Connect to Connect PS/2 Connect supplied second monitor. Primary monitor. keyboard and mouse. 9V PSU. Figure 2 Remote Unit –...
  • Page 19: Local Unit Installation

    Installation Local Unit Installation To install a Local Unit: 1. It is recommended that the PC and other devices are switched off before connection. 2. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch) to the corresponding connectors on the Local Unit as shown in Figure 4.
  • Page 20 CATx KVM Extender Range Local Console Connections Audio/Serial Connections (SDBX/D2 and SDBX/DA2 only) (SDBX/SA2-1 and SDBX/DA2 only) Connect to Local Connect to Connect to audio Connect to PS/2 keyboard and Local ports on computer. serial port on mouse. monitors. computer. Optional connection Connect to computer’s Connect to computer’s PS/2...
  • Page 21: Remote Unit Configuration & Operation

    Remote Unit Configuration & Operation 4. Remote Unit Configuration & Operation CATx cables are specifically designed for networking applications and not for transmitting analog video. Your CATx KVM extender includes, and requires, advanced technology to enable its use at high screen resolutions. This section describes how to optimize the video signal, configure the Extender system and operate the Remote Unit.
  • Page 22: Video Adjustments

    CATx KVM Extender Range Video Adjustments SDBX Remote Units feature a number of correction tools to simplify video optimization. This procedure is straightforward and only needs to be carried out once. For each video channel, the Remote Unit allows you to optimize independently: •...
  • Page 23: Command Mode

    Remote Unit Configuration & Operation Command Mode During normal use, the remote console keyboard functions in the usual manner. However, by using a specific ‘hot’ key sequence, you can set the keyboard into a Command Mode. From this, you can use various keys and key combinations to tune the video signal and generally configure the extender system.
  • Page 24: Adjusting Video

    CATx KVM Extender Range Adjusting Video Use the following step-by-step procedure to optimize the video image on the remote console: 1. If possible, view the online test card at: http://testcard.kvmextender.info This is an image (see Figure 6) created and used by the manufacturer for video optimization purposes.
  • Page 25 Remote Unit Configuration & Operation 3. Select the video channel you want to configure using one of the following keys (not on the numeric keypad): Channel Command Select Channel 1 For Adjustment <1> (default) Select Channel 2 For Adjustment <2> Select BOTH Video Channels <0>...
  • Page 26 CATx KVM Extender Range 6. Identify the ‘slowest’ color – the colored line furthest to the right. Delay the signals of the two other colors using the following commands: Delay Command Key Sequence Increase RED Delay (move right) <R> + <Right Arrow> Decrease RED Delay (move left) <R>...
  • Page 27 Remote Unit Configuration & Operation 7. If you are using one or more flat panel monitors in the remote consoles, carry out auto-adjustment as described in the monitor’s documentation. Sometimes manual adjust of clock and/or phase is also required for optimum results and minimization of jitter. 8.
  • Page 28 CATx KVM Extender Range 10. If you are using one or more flat panel monitors in the remote consoles, carry out auto-adjustment again. 11. Save the settings by pressing the <Esc> key. Alternatively, to discard any changes and revert to the settings stored in the EEPROM, press <Left Control>...
  • Page 29: Other Remote Configuration & Operation Options

    Remote Unit Configuration & Operation Other Remote Configuration & Operation Options The SDBX CATx KVM Extender Series has a number of commands to reset the keyboard and mouse, to reset EQ and Delay values, to restore the factory default configuration, change DDC settings, and to initiate and control a Private mode session (Dual Access models only).
  • Page 30 CATx KVM Extender Range Private Mode On dual access systems, a user at one console can lock out the other console by triggering a ‘Private Mode’ function. This prevents the other console from being used even if the two-second inactivity timeout period expires. To indicate that the Private Mode session is active, the extender system: •...
  • Page 31 Remote Unit Configuration & Operation Transferring DDC Information This feature is only available on Remote Units with hardware version 6.3 or above. A version code number is printed on the base of each unit; the hardware version number is the first two digits - see page 47). To support non-standard screen settings or other features, it is possible to read and store DDC information into the Local Unit directly from the monitors connected to the Remote Unit.
  • Page 32: Local Unit Operation

    CATx KVM Extender Range 5. Local Unit Operation Overview For more information about serial/audio port operation, see Appendix E: Audio/Serial Ports: Operation & Multi-Port Configuration, page 45. Keyboard and Mouse Emulation Local Units have keyboard and mouse emulation. The attached PC operates normally without requiring a keyboard or mouse to be attached to either the Remote or Local Units (in the case of a dual access system).
  • Page 33 Local Unit Operation Local Console Commands After pressing the initial ‘hot’ key sequence on the local keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to control a Private mode session on the local console, reset the keyboard and mouse or restore the Local Unit’s factory default settings.
  • Page 34: Troubleshooting

    CATx KVM Extender Range 6. Troubleshooting Video The image is not sharp, or is badly smeared. Have you adjusted the video equalization? Follow the instructions on page 19. Check the Interconnect cable between the Remote and Local Units. Is it of the recommended type (see page 13)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly (see page 43)?
  • Page 35 Troubleshooting The monitor sometimes goes blank for a second or two. Check that the interconnect cable is not routed near power lines or other sources of electrical interference. Use shielded STP/FTP cable instead of UTP cable ensuring that the shield connection is maintained between the extender units.
  • Page 36: Keyboard & Mouse

    CATx KVM Extender Range Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the sections covering local and remote operation.
  • Page 37: Audio

    Troubleshooting I have an enhanced keyboard with extra keys and indicators. Everything works apart from these additional features. As standard, the extender only emulates a generic PS/2 keyboard. To support other keyboards (or cascaded KVM switches), special firmware offering a transparent mode may be required. Please contact Technical Support to discuss your application.
  • Page 38: General Questions

    CATx KVM Extender Range General Questions Is it possible to use a cable longer than 300m? It might be possible to use a cable of up to 500m at lower resolutions. However, we do not recommend this and cannot guarantee that it will work.
  • Page 39: Appendix A: Example Applications

    Appendix A: Example Applications Appendix A: Example Applications This section illustrates two specific applications using SDBX extender units: • Remote serial touch screens with local access through a KVM switch (Figure 9). • Extender system with second screen for security monitoring (Figure 10). For more specific information about these, or any other complex applications, please discuss suitable extension architecture with Technical Support.
  • Page 40 CATx KVM Extender Range KVM Switch Local access ports connect to single KVM console through a multi-head KVM switch. 2 x SDBX/DA2 kits Remote Units connect to touch screens. Figure 9 Touch screen network with local access to CPU through KVM switch...
  • Page 41 Local Unit Takes KVM signals from standard PC and secondary video from security system. SDBX/S2-1 Remote Unit Connects to KVM console. Secondary monitor used for security monitoring. Figure 10 Extender system using SDBX/S2-1 kit with second screen for security monitoring...
  • Page 42: Appendix B: Rack Mount Options

    CATx KVM Extender Range Appendix B: Rack Mount Options Up to three extender units can be mounted in a 19” rack using the SDBR3 mounting kit The kit contains one rack plate and M3 countersunk mounting screws. To mount a unit: 1.
  • Page 43: Appendix C: Flash Upgrading & External Configuration

    Appendix C: Flash Upgrading & External Configuration Appendix C: Flash Upgrading & External Configuration Each extender unit contains a service port. This can be accessed through the mouse port on a Remote Unit or through the 25-way D-connector on a Local Unit.
  • Page 44: Appendix D: Advanced Cabling Issues (Skew)

    CATx KVM Extender Range Appendix D: Advanced Cabling Issues (Skew) The suggestions made in this Appendix should only be investigated if you cannot obtain satisfactory image quality after configuring the Remote Unit (as described in Section 3). The techniques described here are usually only necessary when you are operating at the highest screen resolution (1600x1200) with long Interconnect cables.
  • Page 45 Appendix D: Advanced Cabling Issues (Skew) Cable Pinning/Pairing The following table illustrates which RJ45 connector pins the extenders use for various signals. It also details the standard EIA-568B wiring scheme that is recommended for most installations. Looking into the RJ45 socket on a SDBX Remote Unit, Pin 1 is on the right and Pin 8 on the left.
  • Page 46 CATx KVM Extender Range Optimizing Pairs (General Solution) Measure pair lengths with a LAN cabling tester (TDR) or view pairs by stripping back a small piece of cable and viewing how tightly pairs are twisted. The most tightly twisted pair is the slowest (longest) and the loosest pair the fastest (shortest).
  • Page 47: Appendix E: Audio/Serial Ports: Operation & Multi-Port Configuration

    Appendix E: Audio/Serial Ports: Operation & Multi-Port Configuration Appendix E: Audio/Serial Ports: Operation & Multi- Port Configuration This appendix details audio & serial interface operation for those models that have this feature: • SDBX/SA2-1 • SDBX/DA2 These extender products contain daughter boards that allow bi-directional stereo audio and a full-duplex serial data link to be sent across the CATx interconnection cable in addition to PS/2 keyboard, mouse and video.
  • Page 48 CATx KVM Extender Range Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link.
  • Page 49: Appendix F: Obtaining Technical Support

    Appendix F: Obtaining Technical Support Appendix F: Obtaining Technical Support If you have any problems or questions, contact your dealer for technical support. To enable us to provide efficient and effective support, please make a note of the following information before you call: •...
  • Page 50: Appendix G: Specifications

    CATx KVM Extender Range Appendix G: Specifications Video Maximum Resolution 1600x1200@60Hz over 200m 1280x1024@75Hz over 300m Operation at higher resolutions/refresh rates may be possible at shorter distances Video Compatibility Analog VGA to UXGA, RGB Emulated DDC for each video channel VESA DDC Local Unit reports as universal monitor capable of all standard resolutions and refresh rates.
  • Page 51 Appendix G: Specifications Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent Signals Transferred TX, RX, RTS, CTS, DTR, DSR Local Unit Connector DB9 female (DCE) Remote Unit Connector DB9 male (DTE) Audio Interface Description Bi-directional stereo audio link Transmission method Digitized virtually CD quality audio (16-bit, 38.4kHz) Signal levels...
  • Page 52 CATx KVM Extender Range Size and Shipping Weight SDBX/S2-1 Local Unit: 145x100x29mm Remote Unit: 143x145x29mm Shipping Weight: 1.9kg SDBX/SA2-1 Local Unit: 145x100x44mm (1U) Remote Unit: 143x145x44mm (1U) Shipping Weight: 2.2kg SDBX/D2 Local Unit: 145x100x44mm (1U) Remote Unit: 143x145x29mm Shipping Weight: 2.0kg...
  • Page 53: Appendix H: Eu Regulatory Compliance

    Appendix H: EU Regulatory Compliance Appendix H: EU Regulatory Compliance WARNING! This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.
  • Page 54: Appendix I: North American Regulatory Compliance

    CATx KVM Extender Range Appendix I: North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

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