Comfort Guidelines; Technical Support - Kensington PilotMouse User Manual

72129(901-0466-00).qxd 6/10/2003

Comfort Guidelines

Please visit HealthyComputing.com
for very important safety tips when
using this device.
Important: Computer User Health Information
In recent years, medical attention on occupational injuries has identified normal,
seemingly harmless activities as a potential cause of a wide range of problems
collectively known as Repetitive Stress Injuries (RSI) or Cumulative Trauma
Disorders (CTD). It is now recognized that any repetitive motion may contribute
to these health problems. As a computer user, you might also be at risk.
By paying attention to the way you perform your work, use your computer and
phone, play sports, and work around the house, you can identify the behaviors
that may be putting you at risk. If you experience pain, swelling, numbness, or
weakness in your wrists or hands (especially during sleep), see your physician
immediately. These symptoms could mean that you are developing a repetitive
stress injury that requires prompt medical attention. For more detailed informa-
tion, consult your doctor, www.HealthyComputing.com or a reputable book.
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Technical Support

In North America, technical support is available to all registered users of
Kensington products. There is no charge for technical support except long
distance charges where applicable. Technical Support Contact information
can be found on the back cover of this manual.
Technical Support Tips:
• You may find the answer to your problem in the Frequently Asked Questions
(FAQ) section of the Support area on the Kensington Web site:
www.support.kensington.com
• Call from a phone where you have access to your computer.
• Be prepared to provide the following information:
1. Name, address and telephone number
2. The name of the Kensington product
3. Make and model of your computer
4. Your system software and version
5. Symptoms of the problem and what led to them
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