Faqs - Panasonic Viera TC-P42X60H Owner's Manual

FAQs

Before requesting service or assistance, please follow these simple guides to solve the problem.
When an error message appears, follow the message's instructions. If the problem still persists, contact
your local Panasonic dealer or the authorised service centre.
White spots or shadow images (noise)
Check the position, direction and connection
●
of the aerial.
Keep the space between the TV and RF cable.
●
Unable to receive TV signals
Check the RF cable connection (p. 10).
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Picture quality problem
Check the settings of the Picture Menu.
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Set [Noise Reduction] and [MPEG Noise
●
Reduction] to remove noise (p. 20).
Check nearby electrical products (car,
●
motorcycle, fl uorescent lamp).
Reset channels.
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Check that the output of the external
●
equipment matches the input of the TV.
Unable to receive signals with a
high-performance aerial
Install an aerial individually for the TV and VCR (or use
●
a splitter).
Interference or frozen / disappearing image
in Digital TV
Check [Signal Condition] (p. 23). If [Signal Quality] is
●
displayed in red, check aerial.
Try unplugging the mains plug for a few minutes and
●
connecting it again.
Due to the digital reception technologies involved, quality
●
of the Digital TV signals may be relatively low in some
cases, despite good reception of Analogue TV channels.
Sound quality problem
Check the volume level or sound mute.
●
Check connections and setting of external
●
equipment.
Ensure that [Speaker Selection] is set to [TV] (p. 38).
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Sound signal reception may be deteriorated.
●
Set the audio mode to [Mono]. (Analogue)
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Picture or sound problems with HDMI connection
Check the HDMI cable is connected properly.
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Turn the TV and equipment off, then turn them on again.
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Check an input signal from the equipment.
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Use equipment compliant with EIA/CEA-861/861D.
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Set the sound setting of the connected equipment to
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"2ch L.PCM".
Check the [HDMI Input] setting (p. 22).
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If digital sound connection has a problem, select
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analogue sound connection.
The TV does not switch on
Check the mains lead is plugged into the TV
●
and the socket outlet.
The TV goes into Standby mode
Auto power standby function is activated.
●
42
The remote control does not work or is intermittent
Are the batteries installed correctly?
●
Has the TV been switched on?
●
The batteries may be running low. Replace them with
●
new ones.
Point the remote control directly at the TV's remote
●
control signal receiver (within about 7 m and a 30
degree angle of the signal receiver).
Situate the TV away from sunshine or other sources
●
of bright light not to shine on the TV's remote control
signal receiver.
No image can be displayed
Check the TV is turned on.
●
Check the mains lead is plugged into the TV
●
and the socket outlet.
Check the correct input mode is selected.
●
Check the setting of [AV] ([COMPONENT] /
●
[VIDEO]) in [Input Selection] to match the output
of the external equipment (p. 17).
Check the settings of the Picture Menu.
●
Check all required cables and connections
●
are fi rmly in place.
Unusual image is displayed
Try unplugging the mains plug for a few
●
minutes and connecting it again.
If the problem persists, initialise all settings.
●
[Shipping Condition] (p. 24)
Unusual sound from the TV
When the power is on, drive noise may be
●
heard from inside the TV (not a sign of faulty
operation).
Parts of the TV become hot
Even if the temperature of parts of the
●
front, top and rear panels has risen, these
temperature rises do not cause any problems
in terms of performance or quality.
Permanently lit spots on screen
Due to production process involved in this
●
technology this may result in some pixels
which are permanently lit or unlit. This is not
a malfunction.
Overcurrent error message appears
The connected USB device might cause this
●
error. Remove the device and try unplugging
the mains plug for a few minutes and
connecting it again.
Check foreign objects are not inside the USB
●
port.
(p. 9)