K-Byte Zipit Getting Started Manual And Users Manual page 21

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Failed to connect due to a DHCP error – Zipit Wireless Messenger was unable to connect to a
wireless access point
Possible causes: 1) You may have entered an invalid SSID
2) You may have entered an invalid WEP key
3) The Access Point has been configured to disable DHCP
4) The DHCP server may be providing incorrect network information (this
is very uncommon)
Solution 1) From the DHCP error screen, press Next to verify the SSID and WEP
information.
2) Verify that your Access Point or Wireless Router has DHCP enabled. If
not, enable it and re-scan or press Next after verifying the SSID and
WEP to enter the Static IP configuration screen. The required
information can be obtained from your Access Point or Wireless Router.
Failed to connect due to a DNS error – Zipit Wireless Messenger successfully connected to a
wireless access point but was unable to connect to the Internet.
Possible causes: 1) Your Internet service provider is having a service outage
2) Your cable or DSL modem is turned off or is malfunctioning
3) The DHCP server on your access point has provided incorrect data (this is
very uncommon).
Solutions: 1 and 2) Verify that you can access the Internet from a PC. If not, check the
status of your cable or DSL modem to see if it is receiving data from the
Internet.
Failed to connect because you are unauthorized to access this network – Zipit Wireless Messenger
could not connect to the network because it requires a subscription service or a special password.
Note: After the first successful connection to a wireless network, Zipit Wireless Messenger will
always attempt to connect to networks it has previously connected to before attempting to connect to
new networks.
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