Related Manuals for Seon Mobile Surveillance Explorer EX4 Plus 35 System
Summary of Contents for Seon Mobile Surveillance Explorer EX4 Plus 35 System
- Page 1 Explorer™ EX4 Plus 35 Mobile Digital Video Recording (DVR) System Installation and User’s Guide Manual Type *700-0058* Document part number 700-0058 R001...
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Page 3: Contact Information
Seon Design® Inc. Seon Design Inc. is a specialist in the design and manufacture of video surveillance systems for mobile applications. Seon has been the preferred solutions provider for the pupil transportation industry since 1999. Today, we are proud that our success in this area has made us the leading manufacturer of mobile video surveillance systems in North America. -
Page 5: Troubleshooting The Ex4 Plus 35 System
Who This Guide is For The Installation and User’s Guide is intended for anyone who needs to install and operate the Explorer EX4 Plus 35 Mobile Digital Video Recording (DVR) System (EX4 Plus 35 System). This Guide provides information and procedures for installing, configuring, operating, maintaining, and troubleshooting the EX4 Plus 35 System. -
Page 6: Related Documentation
Related Documentation Refer to the following related documentation. Document Name Document Part Number SA Series Wedge Camera Setup Guide 700-0004 SJ Series Dome Camera Setup Guide 700-0049 HD Reader User’s Guide 700-0036 TR-INR Inertia Sensor Installation and User Guide 700-0041 Finding Information Online You can find information about Seon Design Inc,. -
Page 7: Table Of Contents
Contents Chapter 1 Introduction 1.1. EX4 Plus 35 System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.2. - Page 8 Contents Chapter 3 Configuring the DVR 3.1. Configuring the DVR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2 3.2.
- Page 9 Contents Chapter 6 Troubleshooting 6.1. Troubleshooting the EX4 Plus 35 System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2 Appendix A Specifications A.1.
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Page 11: Using The Dvr Buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Tables Table 1-1 Front panel features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 Table 1-2 Description of DVR buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–5 Table 2-1... - Page 12 viii...
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Page 13: Replacing The Fan Filter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Figures Figure 1-1 EX4 Plus 35 DVR front panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 Figure 1-2 Back panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–6 Figure 2-1... -
Page 15: Chapter 1 Introduction
HAPTER Introduction This chapter describes the product features and components of the Explorer EX4 Plus 35 Mobile Digital Video Recording (DVR) System (EX4 Plus 35 System). -
Page 16: Ex4 Plus 35 System
Introduction 1.1. EX4 Plus 35 System The EX4 Plus 35 System consists of the following components: • EX4 Plus 35 DVR • Lock box • Cameras • Hard drive • Driver’s indicator panel (video recording label optional) • GPS (Global Positioning System) (if purchased) •... -
Page 17: Ex4 Plus 35 Dvr
Introduction 1.3. EX4 Plus 35 DVR 1.3.1. DVR Front Panel Features The EX4 Plus 35 DVR front panel has important features such as the hard drive lock, removable hard drive, wheel, indicator lights, the DVR SHUTTLE buttons, the port, and the jack. -
Page 18: Dvr Buttons
Introduction Table 1-1 Front panel features Item Feature Description Infrared (IR) Remote Used with the optional IR remote control pointed at the receiver. Control receiver —DVR Power Illuminates when the DVR is powered up. POWER indicator (green) —Alarm Event Illuminates when an external alarm input has been initiated and remains ALARM indicator (red) illuminated for the duration of the alarm. -
Page 19: Table 1-2 Description Of Dvr Buttons
Introduction Table 1-2 Description of DVR buttons Button Description With the vehicle ignition turned and the DVR powered off, pressing the button POWER POWER for 3 seconds powers up the DVR, but does not initiate recording. With the vehicle ignition turned and the DVR still powered up in the RECORD DELAY interval, pressing the... -
Page 20: Dvr Back Panel Features
Introduction 1.3.3. DVR Back Panel Features The back panel of the EX4 Plus 35 DVR features the inputs where the DVR connects to the other components of the EX4 Plus 35 System. See Figure 1-2. Chapter 2, “Installation” provides detailed information on connecting to the back panel. -
Page 21: Lock Box
Introduction 1.4. Lock Box The lock box secures the DVR into a location on the bus and provides the following features: • A locking door which prevents unauthorized access to the DVR controls. Authorized personnel can use the lock box key to remove the hinged locking door when access to the DVR is necessary. - Page 22 1–8...
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Page 23: Chapter 2 Installation
HAPTER Installation This chapter provides information and procedures for installing the EX4 Plus 35 System. -
Page 24: Installing The Ex4 Plus 35 Dvr And Lock Box
Installation 2.1. Installing the EX4 Plus 35 DVR and Lock Box The EX4 Plus 35 DVR is designed to be installed in the lock box which is secured to the mounting surface using the screws provided. The lock box can be installed flat on the floor or under a seat (horizontal installation) or vertically on the floor (vertical installation), depending on your requirements. -
Page 25: Step 1: Installing The Lock Box
Installation Important note Important: If you are mounting the lock box under a seat, please contact your Seon Design sales representative or dealer for information on the Underseat Mounting Bracket Kit before starting the installation. Important: If you are mounting the lock box vertically, please contact your Seon Design sales representative or dealer for information on the Vertical Mounting Bracket Kit before starting the installation. -
Page 26: Vertical Installation
Installation Cable grommet Hole plug Figure 2-1 Lock box horizontal installation 2.2.2. Vertical Installation For installation in a difficult location, the lock box can be mounted vertically. Important: It is highly recommended that the Vertical Mounting Bracket Kit is used to help stabilize the lock box in a vertical installation. -
Page 27: Step 2: Installing The Dvr In The Lock Box
Installation Vertical mounting screw Figure 2-2 Lock box vertical installation 2.3. Step 2: Installing the DVR in the Lock Box The DVR has two brackets attached to the sides that allow it to slide easily in and out of the lock box. The brackets also enable easy top-up orientation of the DVR when the unit is installed on the floor or under a seat. -
Page 28: Step 3: Installing The Cameras
Installation 2.4. Step 3: Installing the Cameras If you have purchased cameras from Seon Design, install the cameras according to the documentation that shipped with the product. If you have cameras already installed, see “2.4.1. Checking the Camera Cable Connections”. 2.4.1. - Page 29 Installation The camera cable should be long enough to reach from a camera mounted to the header or ceiling of a bus down to the DVR lock box. Different cable lengths can be obtained by contacting Seon Design. The camera cable can be surface run or concealed. Surface run If the installation is surface run, ensure that the camera cable is secured at multiple Installation...
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Page 30: Step 4: Connecting The Dvr
Installation 2.5. Step 4: Connecting the DVR 2.5.1. Connecting to the DVR Back Panel Figure 2-5 shows the back panel of the EX4 Plus 35 DVR which provides the connectors for the camera inputs, alarm input cable, power input harness, control cable, Ethernet, video in and out, audio in and out, and power. -
Page 31: Figure 2-6 Smart-Link-To-Dvr Connection Harness
Installation To connect to the back of the DVR: 1. Plug the 6-pin mini-DIN connector from each camera into the mating connector on the back of the DVR. See Figure 2-5. 2. Plug one end of the Smart-Link-to-DVR connection harness into the POWER connector. -
Page 32: Step 5: Connecting The Power And Ignition Harness, Fuses, And Fuse Holders
Installation 2.6. Step 5: Connecting the Power and Ignition Harness, Fuses, and Fuse Holders Important: The supplied in-line automotive fuse holders are for protecting the red battery positive wire and the yellow ignition trigger wire. Butt-splice connectors are supplied to connect the fuse holders to their respective wires. The battery positive fuse holder uses the 5 A automotive blade fuse, and the ignition trigger fuse holder uses the 1 A automotive blade fuse. -
Page 33: Step 6: Installing The Smart-Link™ Module
Installation 5. Strip the yellow wire end appropriately. A butt splice connector is supplied to connect the fuse holder to the yellow wire. Connect the other end of the fuse holder to an ignition-switched circuit. 6. The other connector on the power and ignition harness is plugged into the Power In Connector on the back of the DVR. -
Page 34: Connecting The Signal Harness
Installation CAUTION: Power and ignition harness connection To ensure proper performance, connect the red and black power wires to points as close to the battery as possible. Never connect the ground wire (black wire) to the vehicle chassis by drilling a hole into a panel and using a sheet metal screw. The ground connection will be corroded very quickly and the performance will be compromised. -
Page 35: Connecting The Speed Cable
Installation 2.7.2. Connecting the Speed Cable The 3-conductor speed sensor cable shown in Figure 2-10 is for connecting to an optional speed signal sensor or to a transmission control module (TCM). Figure 2-10 20-foot Smart-Link speed cable Connecting to a Speed Signal Sensor The wire cables for correct wiring to the signals are described in Table 2-3. -
Page 36: Step 8: Installing The Driver's Indicator Panel
Installation 2.9. Step 8: Installing the Driver’s Indicator Panel If you wish to install the driver’s indicator panel at a later time, please proceed to “2.12. CAN Network” on page 2–16. The EX4 Plus 35 DVR with the Smart-Link module has an interface for a driver’s indicator panel. -
Page 37: Step 9: Hardware Installation Final Checklist
Installation 2.10. Step 9: Hardware Installation Final Checklist Harnesses (Camera, recorder, and accessories) • Check for proper slack. • Check that the cables and harnesses are properly secured. • Check that sharp metal edges are not touching the cables or harnesses. •... -
Page 38: Tr-Inr Inertia Sensor
Installation 2.11. TR-INR Inertia Sensor The TR-INR inertia sensor is a programmable accelerometer and impact sensor that can measure rapid acceleration or deceleration, abrupt movement in bus braking or turning which can lead to complaints or injury claims. Video footage recorded with the sensor provides valuable information for reviewing incidents and for training purposes as well. -
Page 39: Configuring The Dvr
HAPTER Configuring the DVR This chapter provides information and procedures for configuring the DVR. -
Page 40: Table 3-1 On-Screen Display Information
Configuring the DVR 3.1. Configuring the DVR The EX4 Plus 35 DVR uses on-screen configuring for easy setup of all the functions and controls. During live viewing and recording, the information displayed on the screen can include the items shown in Figure 3-1. All menus are displayed on a blue screen with white text. -
Page 41: Ex4 Plus 35 Dvr Main Menu
Configuring the DVR 3.2. EX4 Plus 35 DVR Main Menu The EX4 Plus 35 DVR main menu lets you set the time and date, create titles, and customize other menu items. To view the main menu: 1. If the DVR is recording or playing, press the button on the front of the STOP DVR. -
Page 42: Software Version
Configuring the DVR 3.2.1. Software Version The software version in the DVR is displayed at the bottom of every menu. When contacting Seon Design about any service or operational issues, please have the software version available for Customer Service. In Figure 3-3, for example, the software version is 1.48. -
Page 43: Table 3-2 Time/Date Configuration Items
Configuring the DVR 3.2.2.1. Time/Date Configuration Items Table 3-2 Time/Date configuration items Menu Item Description Values Default Set the time in 12-hour (am or pm , 24 TIME FORMAT indication) or 24-hour format. Set the time for the DVR. 12:00:00a to 11:59:59p Not applicable TIME 00:00:00 to 23:59:59... -
Page 44: Using The Titles/Display Menu
Configuring the DVR 3.2.3. Using the Titles/Display Menu Use the Titles/Display menu to set the on-screen title and other on-screen options. To view the Titles/Display menu: 1. On the main menu, turn the wheel to highlight TITLES DISPLAY 2. Press the button. -
Page 45: Table 3-3 Titles/Display Configuration Items
Configuring the DVR 3.2.3.1. Titles/Display Configuration Items Table 3-3 Titles/Display configuration items Menu Item Description Values Default The main title is displayed on every • A to Z MAIN TITLE view and can be up to 24 characters • 0 to 9 applicable. -
Page 46: Using The Record Menu
Configuring the DVR 3.2.4. Using the Record Menu Use the Record menu to set the resolution, camera speed in frames per second (FPS), the image quality, the Record Delay-On and Record Delay-Off times, and other general recording options. To view the Titles/Display menu: 1. -
Page 47: Table 3-4 Record Configuration Items
Configuring the DVR 3.2.4.1. Record Configuration Items Table 3-4 Record configuration items Menu Item Description Values Default The recording resolution can be set to one of 720×480 720×240 RESOLUTION three different levels. A higher recording 720×240 resolution means a shorter recording time on a hard drive. -
Page 48: Table 3-5 Picture Quality Settings
Configuring the DVR Table 3-4 Record configuration items Menu Item Description Values Default By turning Repeat Record to , you can REPEAT RECORD choose to start recording again and Note: If Repeat Record is OFF and overwrite the information on the hard drive. the hard drive has been filled, the By turning Repeat Record to , you can... -
Page 49: Table 3-6 Estimated Recording Time In Hours With 80 Gb Hard Drive
Configuring the DVR The following tables show the estimated recording time in hours for an 80 GB, 500 GB, and 750 GB hard drive with one camera at the different settings for frames per second (FPS), resolution, and picture quality. If all the cameras are configured to record at the same resolution, frame rate and picture quality, you can calculate the system recording capacity by dividing the value in the table by the number of cameras. -
Page 50: Table 3-7 Estimated Recording Time In Hours With 500 Gb Hard Drive
Configuring the DVR Table 3-7 Estimated recording time in hours with 500 GB hard drive Picture Quality and Resolution Frames per second (FPS) 360×240 360×240 360×240 720×240 720×240 720×240 720×480 720×480 720×480 1100 1369 1594 1400 1119 1831 1569 1000 1219 1000 1981... -
Page 51: Using The Alarms Menu
Configuring the DVR 3.2.5. Using the Alarms Menu Use the Alarms menu to set the options and events that occur when an external alarm is received by the DVR. Usually, a driver-activated switch or other external device causes the alarm. To view the Alarms menu: 1. -
Page 52: Table 3-9 Alarm Configuration Items
Configuring the DVR 6. Repeat these steps to set the Alarm Input, Alarm Duration, Camera Speed and Quality. See Table 3-9 and Table 3-10. 7. To exit the menu, press the button. MENU Table 3-9 Alarm configuration items Menu Item Description Values Default... -
Page 53: Using The Timers Menu
Configuring the DVR Table 3-10 Alarm 1 settings configuration items Menu Item Description Values Default 1 to A DVR usually records in a mode that CAMERA CAMERA conserves hard drive space, but increases SPEED CAMERA the speed and quality for a short duration to record the alarm event. -
Page 54: Table 3-11 Timers Configuration Items
Configuring the DVR Figure 3-8 Timers menu To change a setting on the sub-menu: 1. Turn the wheel clockwise or counter clockwise to change the value. 2. Press the > button to advance through the fields. LOCK 3. Press the <... -
Page 55: Using The Signals Menu
Configuring the DVR Table 3-11 Timers configuration items Menu Item Description Values Default Set the timer to record every day, daily, every • (Sunday) weekday, or only on the weekend. • (Monday) • (Tuesday) • (Wednesday) • (Thursday) • (Friday) •... -
Page 56: Table 3-12 Signal Configuration Items
Configuring the DVR To change a setting on the sub-menu: 1. Turn the wheel clockwise or counter clockwise to change the value. 2. Press the > button to advance through the fields. LOCK 3. Press the < button to move back through the fields. DISPLAY The selected menu item is highlighted with a pale blue background. -
Page 57: Using The Gps/Speed Menu
Configuring the DVR 3.2.8. Using the GPS/Speed Menu The EX4 Plus 35 DVR can display and record: • GPS data from an external GPS receiver • Vehicle speed from several different sources. To view the GPS/Speed menu: 1. On the main menu, turn the wheel to highlight SPEED 2. -
Page 58: Table 3-13 Gps/Speed Configuration Items
Configuring the DVR Table 3-13 GPS/SPEED configuration items Menu Item Description Values Default When and a receiver is connected to GPS DISPLAY GPS DISPLAY the DVR, the latitude and longitude of the vehicle location are displayed on the screen. A very accurate time source is embedded in the GPS satellite GPS TIME signal. - Page 59 Configuring the DVR Table 3-13 GPS/SPEED configuration items Menu Item Description Values Default The EX4 Plus 35 DVR can record vehicle speed by counting 2500 to 150,000 003000 SPEED PULSE the number of pulses received either from a vehicle speed COUNT sensor or a vehicle Transmission Control Module ( ).
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Page 60: Using The Network Menu
Configuring the DVR 3.2.9. Using the Network Menu The EX4 Plus 35 DVR has a built-in network interface for connecting to an office network or to certain peripheral devices. Use the Network menu to set the communication parameters necessary to use the Ethernet connection on the EX4 Plus 35 DVR. -
Page 61: Table 3-14 Network Configuration Items
Configuring the DVR Table 3-14 Network configuration items Menu Item Description Values Default If a DHCP server is being used, DHCP select . To assign specific network parameters for IP Address, Subnet Mask, Default Gateway, and DNS Server, set the DHCP option to For the IP address, enter a static IP address for the DVR. -
Page 62: Using The System Menu
Configuring the DVR 3.2.10. Using the System Menu The System menu allows control of system level settings and functions that should only be accessed by authorized individuals. To view the System menu: 1. On the main menu, turn the wheel to highlight SYSTEM 2. -
Page 63: Table 3-15 System Configuration Items
Configuring the DVR Table 3-15 System configuration items Menu Item Description Values Default Use the button without • downloads alarm TOUCH DOWNLOAD TOUCH ALARMS ALARMS a video monitor. See “4.5.2. U events only, starting with the SING ONE-TOUCH D latest segment and working OWNLOAD ”... -
Page 64: Updating The Software Program
Configuring the DVR Table 3-15 System configuration items Menu Item Description Values Default A set of defaults can be imported IMPORT DEFAULTS CURRENT from a USB storage device. The applicable settings on the USB are saved from another EX4 Plus 35 DVR (see Export Defaults). -
Page 65: Figure 3-13 Export Defaults Popup Menu
Configuring the DVR 3.2.11.1. Beginning the Software Update To install a software update, a USB memory device must be formatted from a Windows computer using the FAT file format. Load the Program Update file onto the USB memory device. To install a software program update to the EX4 Plus 35 DVR: 1. -
Page 66: Figure 3-14 Program Update Popup Menu
Configuring the DVR 3.2.11.3. Running the Program Update This step loads the new software onto the EX4 Plus 35 DVR. To run the program update: Important: Ensure the vehicle ignition is turned on. If power goes away in PHASE the DVR will be corrupt. 1. -
Page 67: Figure 3-15 Load Defaults Popup Menu
Configuring the DVR Figure 3-15 Load defaults popup menu 4. Turn the wheel to select SEON Selecting loads Seon factory options. SEON 5. Press the button to load the default settings. ENTER The screen displays, “ ..” then “ ”. LOAD SUCCESS Press the... -
Page 68: Figure 3-17 Format Hard-Drive Popup Menu
Configuring the DVR 3.2.11.6. Formatting the Hard Drive Important: The hard drives supplied by Seon Design are pre-formatted to work in the EX4 Plus 35 DVR. Before formatting an existing hard drive, you may wish to create an archive file using the HD Reader. -
Page 69: Chapter 4 Operating The Dvr
HAPTER Operating the DVR This chapter provides information and procedures for operating the DVR. -
Page 70: Operating And Monitoring The Dvr
Operating the DVR 4.1. Operating and Monitoring the DVR The EX4 Plus 35 DVR front panel provides several features which are used to operate and monitor the status of the DVR: DVR buttons, connectors, status indicator light, wheel. During normal operation of the DVR, any of SHUTTLE the indicator lights may be illuminated to show the status of the unit. -
Page 71: Table 4-1 Using The Dvr Buttons
Operating the DVR Table 4-1 Using the DVR buttons Button Description With the vehicle ignition turned and the DVR powered off, press the button for 3 POWER POWER seconds to power up the DVR. Recording is not initiated. With the vehicle ignition turned and the DVR still powered up in the RECORD DELAY interval, press the... -
Page 72: Viewing Recorded Video
Operating the DVR Table 4-1 Using the DVR buttons Button Description Press the button to enter the main menu of the DVR. The menus can be entered in Live, MENU MENU Record, or Playback mode. Several program options can only be changed when entering the menus from Live mode. -
Page 73: Using The Shuttle Wheel During Playback
Operating the DVR 4.2.1. Using the SHUTTLE Wheel during Playback During playback, the (outer) wheel can be used to speed up the SHUTTLE reviewing process. The play-speed is displayed on the screen. 1. During playback, turning the wheel clockwise speeds the play SHUTTLE forward from 1×... -
Page 74: Replacing The Hard Drive
Operating the DVR 4.3. Replacing the Hard Drive The EX4 Plus 35 DVR has a removable hard drive that is contained in a hard drive tray. The hard drive has a lock which secures the hard drive during operation. Use the hard drive key to lock and unlock the hard drive. -
Page 75: Using The One-Touch Download Option
Operating the DVR 4.5.2. Using the ONE-TOUCH Download option Using the port, you have the option to download specific information to a drive. To use the O download option: OUCH 1. In the System menu, select the option. See “3.2.10. TOUCH DOWNLOAD Using the System Menu”... -
Page 76: Figure 4-2 Search Menu
Operating the DVR Figure 4-2 Search menu To change a setting on the menu: 1. Turn the wheel clockwise or counter clockwise to change the value. 2. Press the > button to advance through the fields. LOCK 3. Press the <... -
Page 77: Table 4-2 Event Types
Operating the DVR Several different types of events may be listed. Table 4-2 describes these events. Table 4-2 Event types Event Description N (Normal) A normal recording session, started with the vehicle ignition. T01–T12 (Timer 1 to 12) Recording controlled by an internal timer A01(Alarm 1) An alarm event triggered by Alarm 1. -
Page 78: Using The Copy Menu
Operating the DVR 4.5.3.3. Search Menu Configuration Items Table 4-3 Search menu configuration items Menu Item Description Values Default is one of the two options for METHOD BY EVENT BY EVENT BY TIME DATE BY EVENT searching. is selected, the field is BY EVENT EVENT... -
Page 79: Table 4-4 Copy Menu Configuration Items
Operating the DVR Figure 4-3 Copy menu To change a setting on the menu: 1. Turn the wheel clockwise or counter clockwise to change the value. 2. Press the > button to advance through the fields. LOCK 3. Press the <... -
Page 80: Turning The Buzzer Off
Operating the DVR Table 4-4 Copy menu configuration items Menu Item Description Values Default , as well as the START DATE START DATE START TIME YYYY XXX select the length of time to be is the 3-letter symbol for DATE END TIME saved to the USB memory device. -
Page 81: Voltage Display
Operating the DVR 4.5.6.1. Locking out the front panel keypad To lock out the front panel keypad if the Password Enable option is 1. Press the button for 3 seconds. LOCK The red LED on the button illuminates. LOCK 2. To disable the lock, enter the password while pressing the button. -
Page 82: Advanced Smart-Temp
Operating the DVR 4.8. Advanced Smart-Temp The EX4 Plus 35 System incorporates several advanced features not found in any other system on the market such as the Advanced Smart-Temp™. Advanced Smart-Temp and the built-in heater ensure safe operation of the DVR over a wide temperature range. Advanced Smart-Temp monitors the temperature inside the DVR to ensure the hard drive operates in a safe environment. -
Page 83: Chapter 5 Maintenance And Returning Product For Service
HAPTER Maintenance and Returning Product for Service This chapter provides information and procedures for performing periodic maintenance on the EX4 Plus 35 System and returning any part of the system for service. -
Page 84: Maintenance
Maintenance and Returning Product for Service 5.1. Maintenance 5.1.1. Cleaning the Lock Box The EX4 Plus 35 System lock box is made from 18 gauge steel, coated with an outdoor powder paint and only requires periodic cleaning. To clean the lock box, use a damp cloth with a mild detergent. -
Page 85: Returning Product For Service
Maintenance and Returning Product for Service 5.2. Returning Product for Service If any part of the EX4 Plus 35 System is to be returned to Seon Design Inc. for service, please contact Seon, provide the model or serial number of your unit, and ask for a Return Authorization (RA) number. - Page 86 5–4...
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Page 87: Chapter 6 Troubleshooting
HAPTER Troubleshooting This chapter provides information and procedures on troubleshooting the EX4 Plus 35 System. -
Page 88: Troubleshooting The Ex4 Plus 35 System
Troubleshooting 6.1. Troubleshooting the EX4 Plus 35 System The EX4 Plus 35 System is designed for high reliability of operation. If, however, you have any problems with your system, read this Troubleshooting chapter. If you cannot resolve the issue, contact Customer Service at Seon Design. Symptom Possible Cause and Solution All problems. - Page 89 Troubleshooting Symptom Possible Cause and Solution No audio on playback. • Is the sensitivity adjustment on the audio module in the camera turned down too low? • Is the camera cable wired correctly to the terminal blocks inside the camera? •...
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Page 91: Appendix A Specifications
Appendix A Specifications This appendix provides the product specifications for the Explorer EX4 Plus 35 Mobile Digital Video Recording (DVR) System. Note: Specifications are subject to change without notice. -
Page 92: Ex4 Plus 35 Dvr
Specifications A.1. EX4 Plus 35 DVR Video Input/Output 75 Ohm NTSC video Video Resolution 720×480, 720×240, 360×240 pixels Video Compression MPEG-4 Hard Drive Style 3.5" Hard Drive Size 40 GB to 750 GB Hard Drive Removal Hot swappable, locking key-secured Camera Input Connector 4 ×... -
Page 93: Dvr Functional Features
Specifications A.2. DVR Functional Features Time Format 12 Hour or 24 Hour mode Date Format YYYY YYYY YYYY Daylight Saving Time (Automatic) and , Configurable Start and Stop Main Title 24 characters Camera Titles 12 characters per camera Repeat Record User selectable Record Delay-On 0 seconds to 60 minutes... -
Page 94: Lock Box
Specifications A.4. Lock Box Main Enclosure 18 GA cold rolled steel (CRS) Enclosure Brackets 18 GA CRS Coating Outdoor polyester powder paint, black Tray Slide Rails Industrial UHMW-PE Door Lock Industrial cam lock, keyed alike. Different keying available. Dimensions (H × W ×D) 4.5 ×... -
Page 95: Seon Design® Inc. Product Warranty
SEON DESIGN® INC. PRODUCT WARRANTY Seon Design Inc. (Seon) warrants the cameras and components listed below against defects in workmanship and materials provided that such defects appear or are discovered within the respective periods specified below and provided further that the purchaser of such products notifies Seon of such defects within thirty (30) days of the appearance or discovery of such defects: •... -
Page 96: Disclaimer
(d) if the product has been operated outside of the specified Operating Environment specified in the Seon Users Manual for such product. DISCLAIMER THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS WARRANTIES GUARANTEES AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING SEON EXPRESSLY DISCLAIMS AND EXCLUDES ANY... - Page 97 Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of without giving effect to the conflict of laws rules thereof.
- Page 98 W–4...
- Page 100 Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone 604.941.0880 Toll Free Telephone 1.877.630.7366 604.941.0870 Toll Free Fax 1.866.664.3677 Email sales@seon.com Web site www.seon.com Document part number 700-0058 R001 Printed in Canada...
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