Calling For Assistance - Pontiac Wave 2009 Owner's Manual

Calling for Assistance

When calling Roadside Assistance, have the following
information ready:
•
Your name, home address, and home telephone
number
•
Telephone number of your location
•
Location of the vehicle
•
Model, year, color, and license plate number of the
vehicle
•
Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Pontiac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notification.
7-8
Pontiac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
•
Emergency Fuel Delivery: Delivery of enough fuel
for the vehicle to get to the nearest service station.
•
Lock-Out Service: Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
reasons, the driver must present identification
before this service is given.
•
Emergency Tow From a Public Road or Highway:
Tow to the nearest Pontiac dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in sand, mud, or snow.
•
Flat Tire Change: Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner's responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
®
. For security