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TROUBLESHOOTING
iPod OPERATION
No sound when playing music:
Check if the iPod is paused. If so, press the
start play.
Movie files stored on an iPod are not playing:
The movie files may not be compatible with your iPod. Check
that the movie plays on your iPod before docking it to the
Media Player.
A photo is displayed on the iPod screen, but not on the
Media Player screen:
Press the OK button to switch the iPod photo display to your
Player.
Photos are displayed on the iPod screen, but not on
the Media Player screen:
Your iPod may be a model that does not support TV OUT.
Check the specification of your iPod.
FLASH CARD/DRIVE OPERATION
Unable to play music files (or music files not visible
/,
button to
when browsing media)
The format of the files may not be compatible with the
player. Try re-saving your music files in a different format
(MP3 recommended).
Unable to view photos
Not all JPEG files are compatible. If JPEG files will not play, try
viewing them with a computer. If you can view them with a
computer, try re-saving them.
Photo viewing is slow
The photo resolution may be too high. Try re-saving the
images with lower resolution.
Unable to view Movies
Not all MPEG4 (*.avi) files are compatible. If files will not
play, try playing them with a computer. If you can play them
with a computer, try re-saving them in a different format.
Flash card is incompatible
If the card is an MS Duo, MSDuo Pro, MS M2 or MS PRO-HG
Flash Card, a Memory Stick Duo replacement Adaptor or
Memory Stick Micro Adaptor (not supplied) will be required.
SDXC Flash cards are not compatible with the unit. Transfer
your data to a compatible card type.
GENERAL
Blank display screen
The Video output may be switched to TV (this will route the
display to a TV). If there is no TV connected, switch the power
off, then back on again to re-enable the display.
No picture on a TV connected to the Video out jack
The Video output may not be switched on. Open the Setup
menu and switch on the AV output.
NOTE:- The Video output is automatically switched off and
the front panel display re-activated when you turn off the
power. The Video output must therefore be switched on each
time it is required.
Unstable or black and white picture on a TV connected
to the Video out jack
The TV System may be set incorrectly. Open the Setup menu
and check the settings for the TV System.
NOTE:- in Europe, TV Setting should be 'PAL' .
No remote control response
The battery may be exhausted or inserted incorrectly. Check
the installation of the battery and replace if exhausted.
Controls lock up
Your Media Player is a complex electronic product and
there may be occasions when playback of certain media
combinations could cause the control system to 'lock' . In this
case, turn off the power, wait for 5 seconds, then turn it back
on again. This will reset the control system of the player.
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