Troubleshooting; Led Status - Kroy K4452 User Manual

6. Troubleshooting

The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.

6.1 LED Status

This section lists the common problems that according to the LED status and other
problems you may encounter when operating the printer. Also, it provides solutions.
LED
Status /
Color
OFF No response
Solid Green
Green with
blinking
Red with
blinking
Printer Possible
Status Cause
No power
ON The printer is
ready to use
Pause The printer is
paused
Error The out of label or
ribbon or the
printer setting is
not correct
Recovery Procedure
* Turn on the power switch.
* Check if the green LED is lit on power
supply. If it is not lit on, power supply
is broken.
* Check both power connections from
the power cord to the power supply
and from the power supply to the
printer power jack if they are
connected securely.
* No action necessary.
* Press the FEED button to resume for
printing.
1. Out of label or ribbon
* Load a roll of label and follow the
instructions in loading the media then
press the FEED button to resume for
printing.
* Load a roll of ribbon and follow the
instructions in loading the ribbon then
press the FEED button to resume for
printing.
2. Printer setting is not correct
* Initialize the printer by instructions in
"Power on Utility" or "Diagnostic Tool".
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