The information in this manual is subject to change without notice and does not represent a commitment on the part of Kroy Europe Limited. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the express written...
1. Introduction Thank you for purchasing the TSC TTP-245/343 series of Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at a user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, /2.0 or 3.0 ips.
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor. Options External label roll mount. Label spindle (3-inch diameter core). Keyboard display unit (KU-007 series). Automatic cutter module. Peel off module. External Ethernet print server. 802.11b wireless print server.
3. Power on Utilities There are four power-on utilities to set up and test the printer hardware. These utilities are activated by pressing the FEED button and by turning on the printer power simultaneously. The utilities are listed below: Gap or black mark sensor calibration Label length calibration Print self-test printout Printer initialisation...
Whilst calibrating the gap/black mark sensor, the printer will measure the label length, print the printer configuration and then enter into dump mode. 3.3 Self Test Before connecting the printer to your computer, you can print a test page to verify that the printer is in proper working order.
3.4 Dump Mode The printer will enter dump mode after printing the printer configuration. In the dump mode, all characters will be printed in 2 columns as follows. ASCII Data Hex decimal data related to left column of ASCII data Fig.
Orange à red (5 blinks) à orange (5 blinks) à green (5 blinks) à green The printer configuration will be set as below after the initialisation Parameter Default setting Speed TTP-245, 127 mm/sec (5 ips) TTP-343, 76 mm/sec (3 ips) Density Label Width 4.25” (108.0 mm) Label Height 2.5”...
4. Setup 4.1 Setting Up the Printer Place the printer on a flat, secure surface. Make sure the power switch is off. Connect the printer to the computer with the Centronics or USB cable. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded power point.
4.2 Loading the Ribbon The printer automatically detects if a ribbon is installed after power on and will switch to thermal transfer or direct thermal printing mode. If the printer does not detect a ribbon (direct thermal mode), the motor that drives the ribbon spindles will be turned off.
Ribbon supply spindle Ribbon Leader Rear Hub Ribbon Rewind Paper Core Fig. 7 Ribbon installation (II) 4.3 Loading Label Stock Insert a paper roller into a paper roll ( * If your paper core is 1 inch, remove the 1.5 inch paper core adapter from the fixing tab). 1.5 inch Paper Paper Roll Core Adapter*...
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Lower Case Fig. 9 Pull the lever to open the cover Place a roll of paper on to the centre of the paper roll mount. Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen. Adjust the green centre-biased paper guides in or out so they are slightly touching the edges of the label backing.
4.4 External Label Roll Mount Installation (Option) Attach an external paper roll mount on to the bottom of the printer. Fig. 11 Attach the external roll mount to the printer Open the top cover of the printer by pushing forward the top cover opening levers.
Close the top cover of the printer by lifting up the top cover support and slowly close the top cover of the printer. Rear Paper Guide Top Cover Support Paper Guide Platen Fig. 13 External roll mount label installation (II) 4.5 Peel-off Module Installation (Option) Open the top cover and remove the front panel from the printer.
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Top Cover Top Cover Support Screws Flute Screws Lower Inner Case Lower Case Fig. 15 Removing the 6 screws from lower inner cover Use both thumbs to hold the lower case and index fingers to lift up the top cover opening levers to separate the lower inner case from the lower case. Connect the peeler cable to the 5-pin socket on the printer PCB.
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Arrange the cable through the bezel. Bezel Mortise Fig. 17 Peeling off the sensor harness installation Flatten a peeler and embed the tenons in the mortises, and you will hear a clicking sound. Lower Inner Case Roller Lower Case Tenon Mortise Fig.
Peeler Roller Fig. 19 Peel-off panel installation (II) Lift up the peel-off panel to the lower cover to close it. Use a screwdriver to screw back the 6 screws on the lower inner case. Close the top cover by putting the top cover support back into the flute and push it forwards and then slowly close the top cover.
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Place the paper roll on the paper roll mount. Open the peeler by pulling it out. Peeler Fig. 21 Opening the peel-off panel Feed the paper, printing side facing up, through the paper guide and pass over the platen. Feed the paper through the backing paper opening, beneath the roller, Adjust the paper guide by moving it to the left or right to fit the paper width.
Push the peeler back into the printer. Close the top cover by lifting up the top cover support and slowly close the top cover. Fig. 23 Complete the label installation for peel-off mode 4.6 Cutter Module Installation (Option) Remove the front panel from the lower cover. Pull the top cover opening levers to open the top cover.
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Use a screwdriver to unscrew the 6 screws on the lower inner case. Top Cover Top Cover Support Screws Flute Front Panel Screws Lower Inner Cover Lower Cover Fig. 25 Removing the 6 screws from the lower inner cover Use both thumbs to hold the lower case and index fingers to lift up the top cover opening levers to separate the lower inner case from the lower case.
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Put the cable through the bezel. Lower Inner Cover Cutter cable Lower Cover Bezel Fig. 27 Cutter module harness arrangement Put the lower inner case back into the lower case. Place the cutter into the niches of the printer. Cutter Niche Fig.
4.6.1 Loading the Label in Cutter Mode Insert a paper roller into a paper roll. Open the top of the printer. Place the paper roll on to the paper roll mount. Feed the paper, printing side face up, through the paper guide and pass over the platen Feed the paper through the cutter paper opening.
5. Maintenance 5.1 Cleaning Use one or more of the following supplies that meet your needs: Cleaning pens Cleaning swabs Lint-free cloth. The cleaning process is described as follows Printer Part Method Printer Head Let the print head cool for one minute. Use a cleaning pen to swab the print elements.
6. Troubleshooting This section lists the common problems according to the LED status and other problems that you may encounter when operating the printer. Also, it provides solutions. 6.1 LED Status LED Status / Colour Printer Status Solution Number Solid Green Flash Green Paused Flash Red...
6.2 Print Quality Continuous feeding labels The printer setting may be wrong. Please do the Initialisation and Gap/Black Mark Calibration. No print on the label Is the label or ribbon loaded correctly? Follow the instructions in Loading the Paper or Loading the Ribbon. Has the ribbon run out? Follow the instructions in Loading the Ribbon.
8. LED and Button Operation 8.1 LED LED Colour Description Green This illuminates when the power is on and the device is ready to use. Orange This illuminates when the system is detecting the paper and ribbon status. This illuminates if there is a printing error, such as paper empty, ribbon empty, or cover opened etc.
8.2 Button Operation — Press the button when the LED is green. Feed It feeds the label to the beginning of the next Pause label. — Press the feed button during printing Ribbon Sensor The printing job is suspended. — Turn off the power switch Calibration —...
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For sales within the United Kingdom, mainland Europe, the Middle East and Africa please contact: Kroy Europe Limited Unit 2, 14 Commercial Way, Reading, Berkshire RG2 0QJ England Tel: +44 (0) 118 9865 200 Fax: +44 (0) 118 9865 205 Website: www.kroyeurope.com...
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