Solving Problems; General Problems - Igloo DT840INZ User Manual

SOLVING PROBLEMS

❖ General problems

Problem
Your IGLOO doesn't
seem to be working,
and there are no
lights on the front
panel.
Your IGLOO doesn't
seem to be working,
and the front-panel
standby light is red.
Your IGLOO doesn't
seem to be working,
and the front-panel
standby light is
green.
Your IGLOO doesn't
display any digital
TV channels on
your TV. You may
also see a message
on your TV saying
there is no signal.
Your remote control
isn't working.
You've forgotten
your PIN.
An HDCP message
is always displayed
using an HD output.
Teletext is not
working.
Possible cause Suggested solution
Your IGLOO is not Make sure that the power lead is properly plugged in
receiving power. and that the power supply is switched on.
Check that the power point has power (try plugging
in a lamp).
Your IGLOO is in
Press S on the front panel or on your remote
standby.
control.
Your IGLOO is not Check that all the connections are properly made.
correctly connected
Check that your TV is plugged into the power
to your other
supply and that it is switched on.
equipment, or your
other equipment is
not correctly set up.
Your TV is not If your IGLOO is connected to your TV via a
switched to show component video lead or phono lead, try selecting
digital channels. the appropriate AV channel on your TV.
There is a problem Check that the TV Aerial IN cable is correctly
with the signal. connected to your IGLOO.
Something is Make sure you point your remote control directly
between the remote at your IGLOO and that nothing is between it and
control and your your IGLOO.
IGLOO.
The IR receive light on your IGLOO's front panel
should flash each time you press a remote control
button.
The batteries are Check the batteries and replace them if necessary.
flat or inserted the
wrong way round.
Call IGLOO on 0800 2 IGLOO (08200 2 44566).
Your TV may not be Check your TV's user manual to see if HDCP is
HDCP compatible. supported by your TV.
Teletext is not available when using an HDMI or HD
component video connection.
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