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Ascotel Office 130 User Manual

Intelligate telecommunication systems
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Ascotel IntelliGate Telecommunication Systems
Ascotel Office 130 / Office 130pro
User's Guide
ascom

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  • Page 1 Ascotel IntelliGate Telecommunication Systems Ascotel Office 130 / Office 130pro User's Guide ascom...

  • Page 2: Operating And Display Elements

    Operating and Display Elements Operating and Display Elements " & " & Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.

  • Page 3: Info Key

    Operating and Display Elements Loudspeaker 10 Headset jack Volume key 11 Indicator LED Rocker switch: • Flashing rapidly: Call • Short in a call: Adjusts volume • Flashing slowly: Voice Mail, message, • Short in text mode (not in a call): Cursor or callback right/left •...
  • Page 4 Operating and Display Elements Displaysymbols State of charge Battery full b / c / d Battery 3/4, 1/2, 1/4 full Battery almost empty <Flashing> Battery empty: Warning tone Handset is switched off automatically. State of charge undetermined When new batteries are inserted, it takes a while before the state of charge can be displayed.
  • Page 5 Operating and Display Elements <Flashing> Phone not registered on any system ABCD Status information Text mode activated Function activated under Foxkey or Hotkey Information available Other menu items available o / n Microphone on / off Configuration mode activated Hands-free mode activated Vibra call activated Connection established <Flashing>...

  • Page 6: Table Of Contents

    Contents Contents Operating and Display Elements ........... 2 Equipment Provided .

  • Page 7: Equipment Provided

    Equipment Provided Equipment Provided Equipment provided: 130 / 130pro Quick User's Clip with strain relief 2 rechargeable Guide and safety Cordless phone for headset cable batteries information Equipment provided: Charging bay Charging bay including plug-in power adapter 2 attachment tabs for optional equipment 1) Country-specific design.
  • Page 8 Options Headset – Recommendation: Plantronics CHS142N with ear piece + headphone clip, DanaCom Series 505 and 755 models Falcon, Leather pouch: The headset + Merlin, Robi. Ask your distribution Plug-in power adapter plug-in power adapter can be partner for country-specific model direct charging without connected through the designations and other...

  • Page 9: Safety And Liability

    Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing on your handset to others, make sure you enclose these User Guides.

  • Page 10: Intended Purpose

    Safety and Liability Intended Purpose This telephone is designed exclusively for making and receiving phone calls on the appropriate system. The handset can also be operated on foreign language systems in GAP mode. Dealing with batteries Please observe the following rules and regulations when dealing with batteries General rules when dealing with batteries: •...

  • Page 11: Exclusion Of Liability

    Safety and Liability Exclusion of Liability This product is manufactured in accordance with ISO 9001 quality criteria. This product and the user information supplied with it have been produced with the utmost care. The product's functions have been tested and approved after comprehensive conformity tests. Nonetheless errors cannot be entirely excluded.

  • Page 12: Dialling And Phoning

    Dialling and Phoning Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Warning! The volume of the ringing call can become very loud.

  • Page 13: You Want To Make A Call

    Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. Dialling with the Phone Number You want to call someone and key in that person's phone number. Use the digit keys to key in the phone number.

  • Page 14: Muting The Microphone

    Dialling and Phoning Using Your Phone in Hands-Free Mode You want other people to join the conversation or to have your hands free while making the call. The sound quality can be improved by keeping the volume of your phone as low as possible. Your phone features two types of hands-free operation: •...

  • Page 15: Using A Headset

    Dialling and Phoning Using a Headset You want to make phone calls without having to hold the phone. The headset comprises the headphones, microphone, and a button. To answer and to end calls, you simply press the button on the headset. Once the headset is plugged in to your handset, the phone's microphone and loudspeaker are deactivated.

  • Page 16: Using The Display And Operating Elements

    Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood. Navigating through the Foxkey menu The Foxkey provides the functions available for the current situation.

  • Page 17: Keys

    Using the Display and Operating Elements Keys Pressing a Key Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment.

  • Page 18: Key Assignment

    Using the Display and Operating Elements Key Assignment Holding a given key down for a moment (about 2 seconds) lets you jump to menu items, display information, or activate special functions. Here are some examples: <long> Configures the Foxkey or reverses <long>...

  • Page 19: Input

    Using the Display and Operating Elements Input Enters digits The digit keys are used to enter the digits 0 to 9. Entering Letters and Special Characters You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.

  • Page 20: Menu-Guided Navigation

    Using the Display and Operating Elements Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode. Upper-case input is initially activated in text mode. After the first letter of a word has been entered, the text mode automatically switches to lower-case input.

  • Page 21: Signals

    Using the Display and Operating Elements Switching between Editing and Scrolling You have scrolled through a list to find a message, for instance. Now you want to edit it. The text mode is activated as the default input mode. You can use the Menu key to switch between text mode for entering letters and number mode for entering numbers.

  • Page 22: Using Added Features To Make Efficient Phone Calls

    Using Added Features to Make Efficient Phone Calls Using Added Features to Make Efficient Phone Calls The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call.

  • Page 23: Dialling By Name

    Using Added Features to Make Efficient Phone Calls Dialling by Name You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s"...

  • Page 24: Dialling From The Call List Of Unanswered Calls

    Using Added Features to Make Efficient Phone Calls Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you. Your phone has automatically stored the person's phone number in a call list. You can now call the person back using this call list.

  • Page 25: Requesting A Callback

    Using Added Features to Make Efficient Phone Calls Dialling with a Configurable Hotkey You want to call someone whose phone number is stored under a configurable hotkey. Press the hotkey repeatedly until the display shows the person you want. Press the Foxkey that corresponds to the person you are looking for. The display shows the name and phone number of the person you are looking for.

  • Page 26: Answering Call Waiting

    Using Added Features to Make Efficient Phone Calls Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the "Answer" Foxkey. 1.

  • Page 27: Starting An Announcement

    Using Added Features to Make Efficient Phone Calls Starting an Announcement You want to address internal subscribers directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system). You can initiate an announcement to the selected subscribers, provided your system administrator has enabled your phone to do so.

  • Page 28: You Want To Use Functions While In A Call

    Using Added Features to Make Efficient Phone Calls You Want to Use Functions while in a Call This section explains the different options provided by your phone while you are in a call. Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner.

  • Page 29: Transferring A Call Partner

    Using Added Features to Make Efficient Phone Calls Transferring a Call Partner You want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another.

  • Page 30: You Are Away From Your Desk

    Using Added Features to Make Efficient Phone Calls Making a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation.

  • Page 31: Forwarding A Call On No Reply

    Using Added Features to Make Efficient Phone Calls Press the "OK" Foxkey. The display shows "Forwarded: ...". Note If a call is to be forwarded only when you are already in a call, select "Forward: busy" instead of "Forward: subscriber". You can deactivate call forwarding unconditional with the "Reset"...

  • Page 32: Leaving A Message

    Using Added Features to Make Efficient Phone Calls Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system.

  • Page 33: Locking Your Phone

    Using Added Features to Make Efficient Phone Calls Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a 2 to 10 digit code, see "Changing the code".

  • Page 34: You Want To Use Your Phone Efficiently In Special Situations

    Using Added Features to Make Efficient Phone Calls Unlocking Your Phone You want to unlock your phone. You can use the code to unlock your phone. If you have forgotten the code, consult your system administrator. Situation You have tried to use a locked function or pressed the "Reset" Foxkey. The display shows "Code:"...

  • Page 35: Reject A Call During The Ringing Phase

    Using Added Features to Make Efficient Phone Calls Press the "OK" Foxkey. The call is deflected to the desired subscriber. Note If the subscriber you want to deflect to is busy, the call will not be deflected. The display shows "Not available" and your phone still rings. Reject a call during the ringing phase You do not want to answer a call.

  • Page 36: Read Text Messages

    Using Added Features to Make Efficient Phone Calls For subscriber and group: Enter the phone number. Press the "OK" Foxkey. The message is sent. Note If the display shows "Not available", the message could not be sent. Read Text Messages Your display shows "New message received"...

  • Page 37: Picking Up A Call

    Using Added Features to Make Efficient Phone Calls Answering or Rejecting a Callback Message Someone has asked you to call back. You can tell that there is a callback request because the Indicator LED is lit in the idle state. The display shows "Call back requiered"...

  • Page 38: Making A Call On A Third-Party Phone

    Using Added Features to Make Efficient Phone Calls Using the DTMF Mode. Activating / Deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode. In the DTMF mode each key press generates a tone.
  • Page 39 Using Added Features to Make Efficient Phone Calls – or – Pick up the handset. Enter #46 for a private call. Enter your internal phone number. Enter your PIN. The phone is now enabled. You hear the external dialling tone. Note The initialization PIN "0000"...

  • Page 40: Answering A General Bell

    Using Added Features to Make Efficient Phone Calls Answering a Pager Your pager is ringing and shows the phone number of the person trying to reach you. You can answer from any internal phone [A]. Press the Menu key repeatedly until the display shows "Call pick-up". Call pick-up Press the "Call pick-up"...

  • Page 41: Terminal Display

    Using Added Features to Make Efficient Phone Calls Suppressing your Call Number from Your Called Party's Terminal Display You do not want your call number to appear on the terminal display of a called party in the public network. You have two possibilities [B]: •...
  • Page 42 Using Added Features to Make Efficient Phone Calls Activating / Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate / deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system.

  • Page 43: Personalizing Your Phone

    Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt the phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. Press the #-key and hold it down for a moment.

  • Page 44: Selecting The Language

    Personalizing Your Phone Setting the System Parameters on the Cordless Phone You want to activate or deactivate the illumination, the range beep and / or the system busy beep. After a key has been pressed, the display illumination persists for 15 seconds. Repeatedly actuating the keys affects the service life.

  • Page 45: Changing The Code

    Personalizing Your Phone Setting the Volume during a Call You want to adjust the volume while in a call. The new volume will remain stored even after the call is ended. Set the sound volume with the rocker switch. Changing the Code You want to change the code used for locking / unlocking your phone (see "Locking your phone"...

  • Page 46: Entering The Display Text For The Idle State

    Personalizing Your Phone Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. Instead of the date and / or time you can enter a personal text for the text displayed in the idle state. <long>...

  • Page 47: Setting The Ringing Properties

    Personalizing Your Phone Setting the Ringing Properties This section explains how to set your phone's ringing tone properties. Setting the Ringing Properties on the Handset You want to change your cordless phone's ringing mode, ringing volume, ringing melody, or ringing speed.
  • Page 48 Personalizing Your Phone Press the C-key. The display shows "Ring". Press the C-key. The phone is in the idle state. Note A test ring will sound during the setting. Warning! The volume of the ringing call can become very loud. Do not hold the sound aperture up to your ear.

  • Page 49: Phone Book Management

    Personalizing Your Phone Press the "v" Foxkey repeatedly until the display shows the Call alert you want. Press the "OK" Foxkey. Call alert type selected. Phone Book Management This section explains how to enter a subscriber into the phone book and how to edit or delete a phone book entry.

  • Page 50: Editing A Phone Book Entry

    Personalizing Your Phone Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system. The operator prompting described applies to the system types listed under [A].

  • Page 51: Configuring Keys

    Personalizing Your Phone Configuring Keys This section explains how to assign phone numbers and functions to a configurable key. You can store using one of the 6 hotkey memories (retrievable at any time via the hotkey) or the Foxkeys (retrievable only in idle state). The system administrator can disable any possibility of modifying the configuration of a key that has already been configured.
  • Page 52 Personalizing Your Phone Press the "OK" Foxkey. The display reads "Enter name". Enter the name. Press the "OK" Foxkey. The phone number and name are stored. Phone in idle state. Storing a Function under a Key – Function Key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand.

  • Page 53: Clearing A Key

    Personalizing Your Phone Note Besides the predefined functions you can also define your own function. For more information, please refer to the section "Formulating Functions". Press the "OK" Foxkey. The function is stored under the key. Phone in idle state. Clearing a Key You want to clear the assignment made to a configurable key.

  • Page 54: Formulating Functions

    Personalizing Your Phone Formulating Functions This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key. Function under a Foxkey You want to know the status of a function stored under the Foxkey. Certain functions are shown with a check mark on the display when the function is activated: •...

  • Page 55: Configuring Phone Functions

    Personalizing Your Phone Configuring Phone Functions This section explains how to carry out typical phone settings. Switching the Phone On Your cordless phone is switched off and you want to switch it on. You can switch on the phone when it is switched off by placing it in the charging bay or by first pressing the Call key and then the "Yes"...

  • Page 56: Logging Your Phone On

    Personalizing Your Phone Logging Your Phone On You want to log your cordless phone on to a system. You can log your phone on to a maximum of 4 different systems (A, B, C, D). This means you can be reached on the same phone even if you are at a branch office of your company.
  • Page 57 Personalizing Your Phone Press the "OK" Foxkey. The display shows "Searching...". The phone is logged on to the system if it is available and logging on is authorized. Note If logging on to the system is not possible: The display shows "Not OK". To be reachable, you need to be logged on to at least one system.

  • Page 58: Linking The Charging Contact To Direct Answering

    Personalizing Your Phone Switching System for the Handset You want to log your phone on to a different system. Your phone can be logged on to a maximum of 4 different systems (A, B, C; D). Your phone has to be logged on to one of these systems to be operational.

  • Page 59: Linking The Charging Contact To A Function

    Personalizing Your Phone Use the "v" Foxkey to select "Yes" or "No". Press the "OK" Foxkey. The setting is stored. Linking the Charging Contact to a Function You want your phone to activate a function automatically whenever you take it out of its charging bay. In the configuration mode you can choose from predefined functions or define a function yourself.

  • Page 60: Twin Mode

    Personalizing Your Phone Twin Mode You have a corded phone and a cordless phone. You want calls to be automatically rerouted from your corded phone to your cordless phone when you're on the move. Conversely, when you're at your desk, you want to answer all incoming calls on your corded phone only.

  • Page 61: Twin Comfort

    Personalizing Your Phone Twin Comfort You have a corded phone and a cordless phone. You want to use your cordless phone to access not only the functions described under Twin Mode but also the lists of your corded phone. With the Twin Comfort function you can use your corded phone to access and edit the following lists on your corded phone [D]: •...
  • Page 62 Personalizing Your Phone Locking / Unlocking Your Phone's Keys You want to prevent any keys on your phone being pressed inadvertently. You can lock the keypad against unintentional actuation. You can choose whether you want the keys to be unlocked automatically when you receive a call or whether you prefer to unlock the keys manually in any case.
  • Page 63 Personalizing Your Phone Activating / Deactivating the Key Confirmation Tone on Your Phone You want your phone to confirm every keystroke with an audible tone. For this you need to activate the key confirmation tone. <long> Press the Menu key and hold it down for a moment. The configuration mode is now activated.
  • Page 64 Personalizing Your Phone Activating / Deactivating Discreet Ringing on your Phone You do not want to be disturbed by your phone ringing. However, you do not want to switch off your phone. Discreet ringing is available on your phone as an alternative to the usual ringing. With discreet ringing, the ringing signal rings only once.

  • Page 65: Installation And First-Time Operation

    Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Logging Your Phone on Your system administrator has to prepare the system before you can log on your phone. Connecting the plug-in power adapter 1. Plug the smaller connector into the socket on the underside of the charging bay.

  • Page 66: Charging The Battery

    Installation and First-Time Operation Charging the Battery The batteries are supplied uncharged. • To charge the batteries, place the phone in the charging bay. • The 130pro can also be charged without the charging bay, using the optional plug-in power adapter. To display the state of charge level, keep the 6 key pressed down.

  • Page 67: Troubleshooting

    Troubleshooting Troubleshooting Display is working, but connection is not possible Your phone may be locked. Unlock your phone (see "Locking / unlocking your phone"). The display reads: "System busy" At the moment no connection can be set up via the current system base. The phone is trying to set up a better radio connection with the same or a different system base.

  • Page 68: Technical Data

    Technical Data Technical Data Operation Standard DECT/GAP Frequency range 1880 MHz – 1900 MHz Transmitted power 10 mW, average power per channel Batteries (rechargeable) Battery cells 2 x 1.2 V Ni-MH rectangular (17 mm x 48 mm x 6 mm) Capacity 880 mAh Operating times...

  • Page 69: Procedures

    */# Procedures */# Procedures Functions that are not available via the menu can be activated using */# procedures. You can either type in a */# procedure directly or store it under a key. You can only activate certain */# procedures if the same function cannot be obtained via the menu. The availability of certain */# procedures may be restricted depending on the system and software version.
  • Page 70 */# Procedures Call waiting • Activate • Protect against • Allow to own set Clear callback Controlling Relays *75<x> (x=5,6,7) • Activate #75<x> (x=5,6,7) • Deactivate Deactivate all active functions (except user group) Do not disturb (call protection) • Activate •...

  • Page 71: Open Door

    */# Procedures Log into / out of user groupUser group (UG) *4800 • Log into all user groups #4800 • Log out of all user groups *48 <User group No.> • Log into a particular user group #48 <User group No.> •...

  • Page 72: System And Software-Related Functions

    System and Software-Related Functions System and Software-Related Functions You want to activate a feature described in these Instructions but the system will not let you. Some systems or system versions do not support all the features. The corresponding text sections are identified by a number inside square brackets.

  • Page 73: Menu Overview

    Menu Overview Menu Overview Note The menu tree can vary depending on the system and the software version. The present menu tree refers to system version I6. Press the Menu key Number ABC Name dial Central Bell Abbr. Dialling Message Internal Dialling 1...16 Private...
  • Page 74 Menu Overview CLIR call by call 1...5 Deflect Backlight Configurable function key Park Do not disturb Range beep Discreet ring Diversion Routing Syst. Busy Beep Gr1Pos2...Gr9Pos3 Relay Relay1 Relay2 Code Relay3 Old code Courtesy group New code Courtesy gr.1 Confirm Barring Intrus.

  • Page 75: Logging Your Phone On Third-Party Systems

    Logging Your Phone on Third-Party Systems Logging Your Phone on Third-Party Systems You want to operate your phone on a third-party system. You can log your phone on to a third-party system that supports the GAP standard. To log on your phone on a third-party system, proceed according the instructions in "Configuring Phone Functions".
  • Page 76 Logging Your Phone on Third-Party Systems Not Supported Features Some operating functions are not supported as they are executed in the system, not in the phone: • Store functions on keys • Twin Mode / Twin Comfort • Linking the Charging Contact to a Function Some of the telephony features are not supported as they are executed in the system, not in the phone: •...

  • Page 77: Index

    Index Index %, *,+... #-key ..............................3 */# Procedures ..........................69 *-key ..............................3 Activate discreet ringing ........................64 Activate exchange access with charge recall ..................69 Activate/deactivate DTMF ........................38 Activate/deactivate function via third-party phone ................69 Activate/Deactivate Illumination ......................44 Activate/Deactivate range beep ......................
  • Page 78 Index Clearing a Key ...........................53 Conference call ..........................71 Configuration mode ..........................5 Configuring Keys ..........................51 Configuring Phone Functions ......................55 Confirmation tone ..........................63 Connect ............................29 Connection ............................5 Controlling Relays ..........................70 Correcting your Input ........................20 Creating a New Phone Book Entry .....................49 Data backup ............................69 Deactivate functions ..........................70 Deflect a call during the ringing phase ....................34 Deflection ............................34...
  • Page 79 Index Function ............................. 5 Function Commands ......................... 54 Function key ............................. 52 Function under a Foxkey ........................54 Functions ............................69 GAP ..............................56 General bell ............................69 Hands-free operation ........................5 Headset jack ............................3 Headset mode ..........................15 Hotkey ............................. 3 Info key ..............................
  • Page 80 Index Making a Call ............................12 Making a call on a third-party phone ..................38 Making a Conference Call .........................30 MCID ..............................41 Menu ..............................5 Menu key ............................3 Menu-Guided Navigation ........................5 Microphone ............................ 3 Muting the Microphone ........................14 Navigating through info lines ......................16 Navigating through the Foxkey menu ....................16 No System ............................67 Normal ringing ..........................47...
  • Page 81 Index Scroll ..............................20 Scroll/Edit ............................21 Security ............................... 9 Selecting the Language ........................44 Send text messages ........................... 35 Sending a Message ........................... 71 Set First-Time Operation ........................65 Set the contrast ..........................43 Set the ringing volume ........................45 Setting the call alert ..........................
  • Page 82 Index Undoing Actions ..........................21 Unlock ............................34 Unlocking Your Phone ........................70 Upper and Lower Case ........................20 User group ........................... 5 Using the Foxkey ..........................17 Vibra call .............................5 Volume key ............................3...

  • Page 83: Declaration Of Conformity

    Declaration of Conformity Konformitätserklärung We, Ascom Enterprise Communications AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union. You will find the complete text of the declaration of conformity and other documents under: http://www.ascom.com/ec/documents Subject to delivery availability and technical modifications.

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Office 130pro

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