Summary of Contents for Polaris Soundshield 4G
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Page 1: User Guide
USER GUIDE S A M P L E I M A G E Soundshield 4G The Ultimate in Acoustic Safety and Comfort... -
Page 2: Table Of Contents
Contents Introduction Protecting your hearing with Sonaron Care and Maintenance Product Overview Package Contents Soundshield Diagram System Setup and Connections Connecting your Soundshield to a desk-phone with a dedicated headset port Connecting your Soundshield to a desk-phone without a headset port Touchscreen Display Adjusting the Touchscreen Angle Basic gestures required for touchscreen interaction... -
Page 3: Introduction
• Compatible with all office phones 2. Protecting your hearing with Sonaron Sonaron is the new Acoustic Safety and Comfort software developed by Polaris and used in all Soundshield products. Sonaron software: • Provides anti-shock protection which instantly rejects acoustic shrieks •... -
Page 4: Care And Maintenance
3. Care and Maintenance Protect your Soundshield and headset just as you would any other electronic equipment. If your Soundshield or headset requires cleaning please consider the following: • Do not use spray cleaning solutions directly onto your Soundshield or headset. •... -
Page 5: Product Overview
4. Product Overview 4.1 Package Contents 1. Soundshield 2. USB Cable 3. Tail Cord 4.2 Soundshield Diagram 1. Touchscreen 2. USB Port 3. Power Supply Port 4. Headset Port 5. Handset Port 6. Telephone Port 7. Supervisor Headset port 2 3 4 5 6 4.3 Optional Accessories 1. -
Page 6: System Setup And Connections
5. System Setup and Connections This section describes how to connect your Soundshield 4G to your headset and other office equipment. Before following these instructions, you will need to determine whether your desk-phone has a headset port. If you are unsure, please contact our Firstpoint Customer Service & Sales team on 1800 626 505 for further assistance. -
Page 7: Connecting Your Soundshield To A Desk-Phone Without A Headset Port
5.2 Connecting your Soundshield 4G to a desk-phone without a Headset Port If your desk-phone does not include a dedicated headset port complete the following: Disconnect the handset cord from your telephone. Connect the handset cord to the handset port on the Soundshield with the handset symbol. - Page 8 Soundshield and connect the USB cable to your PC. Note: Soundshield indicates successful power connection by the touchscreen illuminating and presenting the Polaris Communications logo on start up. Your Soundshield 4G and desk-phone are now connected.
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Page 9: Touchscreen Display
6. Touchscreen Display Soundshield 4G features a 3.5” colour touchscreen that enables you to customise settings to individual preferences. This section explains how to use the features of the Soundshield 4G touchscreen. 6.1 Adjusting the touchscreen angle The Soundshield 4G touchscreen angle can be adjusted for optimum viewing. Simply tilt the touchscreen back and forth until it sits at your preferred angle. -
Page 10: Adjusting Your Receive Volume
6.4 Adjusting your Receive Volume Adjusting your volume settings can be done in two different ways: Single Tap either side of slider control to adjust volume by One Increment per tap. Dragging or Flicking slider control either side to adjust volume by One Increment per action. Single Tap Note: If your telephone has a... -
Page 11: Setting User Preferences
6.6 Setting User Preferences To make an adjustment to your User Settings, touch the Settings icon in the upper-right corner of the touchscreen. Single Tap to expand Settings menu When the Settings Menu opens, select functions by doing the following: Single Tap the selected menu items to reveal the submenu. -
Page 12: Adjusting Your Audio Tone
6.7 Adjusting your Audio Tone Your Tone Level affects how you hear clients. Make an adjustment to your Audio Tone level by doing the following: Touch the Settings icon in the upper-right corner of the touchscreen. When the Settings Menu opens, Single Tap the Audio Tone tab to reveal the Audio Tone settings. Single Tap the desired Audio Tone setting to make your selection. -
Page 13: Adjusting Your Microphone Level
6.8 Adjusting your Microphone Level Your Microphone level controls how loud people hear you. Make an adjustment to your Microphone Level by doing the following: Touch the Settings icon in the upper-right corner of the touchscreen. When the Settings Menu opens, Single Tap the Mic Level menu to reveal the Mic Level indicator. Drag or Single Tap the level indicator to your selection. -
Page 14: Adjusting Your Display Brightness
6.9 Adjusting your Display Brightness Make an adjustment to your Display Brightness level by doing the following: Touch the Settings icon in the upper-right corner of the touchscreen. On the Settings Menu, Single Tap the Display Brightness tab to reveal the Brightness settings. Drag or Single Tap the level indicator to your selection. -
Page 15: Adjusting Your Display Timeout
6.10 Adjusting your Display Timeout Make an adjustment to your Display Timeout level by doing the following: Touch the Settings icon in the upper-right corner of the touchscreen. On the Settings Menu, Single Tap the Display Timeout tab to reveal the Timeout settings. Drag or Single Tap the level indicator to your selection. -
Page 16: Call Modes
7.2 Switching between your Desk-phone and PC Soundshield 4G enables you to switch between your Desk-phone and PC. To switch between your Desk-phone or PC, Single Tap the Desk-phone/PC icon. The source icon will highlight and expand to the right. -
Page 17: How To Make A Call From Your Desk-Phone
7.3 How to make a call from your desk-phone To place a call through your desk-phone: Set the desk-phone as the Audio Source for your Soundshield by selecting the headset icon on the Soundshield touchscreen. Press the desk-phone headset button to answer the call or lift the handset from your desk-phone and set it aside. -
Page 18: How To Answer A Call
Screen distance from user The Soundshield 4G should first be placed at arm’s length from the user, and the touchscreen adjusted back and forth to suit individual preference. Vertical adjustments should not result in a change in viewing distance. -
Page 19: Frequently Asked Questions
9. Frequently Asked Questions 1. Nothing happens when I try to use my desk-phone. • Make sure the Soundshield is correctly powered (check that the touchscreen is on). • Make sure the audio link to the desk-phone is active (e.g. by touching the Source icon & Switcher icon on the touchscreen). -
Page 20: Warranty And Safety Information
Certification and safety approvals: Assurance that the Soundshield 4G meets the relevant safety standards. Soundshield 4G meets the test requirements of the Australian Industry Standard AS/NZS 60950 and the Australian TT4 mode - Acoustic Limiting measurements for Telephones and Headsets and I-ETS 300 245-5 –...