Hoover WindTunnel S3639 Owner's Manual page 13

4. If you have a
problem
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check
list below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse or tripped breaker.
•Replace fuse/reset breaker.
Problem: Cleaner suction low
Possible cause
Possible solution
• Bag full.
•Replace paper bag.
•Blockage in nozzle connector,
hose or wands.
• Remove blockage.
• Secondary filter dirty.
• Clean filter.
• Bag not opened.
• Open bag by pulling folds.
•Hose not properly connected to
cleaner
•Ensure hose is properly connected.
Problem: Power nozzle agitator
brush roll won't run
Possible cause
Possible solution
• Hose power cord not firmly plugged
in.
• Plug firmly into receptacle on
cleaner base.
• Broken or worn belt.
• Replace belt.
• Floor surface set to BARE.
• Set floor surface to RUG.
Problem: Powered hand tool
brush roll won't turn
Possible cause
Possible solution
• Too much pressure being applied to
tool.
• Continue using tool applying light
pressure.
• Blockage in turbine channel.
• Remove blockage
• Broken or worn belt.
• Replace belt.
• Low cleaner suction.
• Check items under "Cleaner suction
low".
13
Problem: Nozzle won't pick up
Possible cause
Possible solution
• Low cleaner suction.
• See section "Cleaner suction low".
• Blockage in nozzle connector.
• Remove blockage
• Agitator brush roll not running.
• See section "Agitator brush roll won't
run"
• Agitator brush roll brushes worn.
•Replace brushes.
2. Plug cleaner in, turn on, and
check hose end for suction. Remove
any obstructions.
3. Remove power nozzle from
wands and attach wands to hose.
Check for suction and remove any
blockages.
4-1
4. Make sure power nozzle plug is
disconnected from hand grip. Then
check for blockage in nozzle connec-
tor (A).
Push nozzle connector down to low-
est position. Look into nozzle con-
A
4-2
nector and remove any blockage.
Familiarize yourself with these home
maintenance tasks as proper use
and care of your cleaner will ensure
continued cleaning effectiveness.
4-3
B
5. Disconnect powered hand tool
(some models) from hose. Remove
bottom plate, belt guard and turbine
as described in Figs. 3-21, 3-22 and
3-29.
Remove any blockage from turbine
channel (B).
Replace belt, turbine, brush roll, belt
guard and bottom plate.
Continued