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80-B6076-1
LIT1471 (APR 99)
Sprint PCS
Personal Communication Services
User
Guide
QC P - 1960

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  • Page 1 80-B6076-1 LIT1471 (APR 99) Sprint PCS ™ Personal Communication Services User Guide QC P - 1960 ™...
  • Page 2 Sprint PCS. ® The clear alternative to cellular.
  • Page 3 This phone will work only with service from Sprint PCS, which must be purchased separately. See Terms and Conditions of Services. ©1999 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS and the diamond logo are registered trademarks of Sprint Communications Company L.P., used under...
  • Page 4: First Things First: Read This Before You Do Anything Else

    ™ it at a Sprint PCS Center, your phone may already be activated. If so, it simply needs to be unlocked before you begin using it. (See “How to unlock your phone” on page 3.) How to activate your phone.
  • Page 5: What You Should Know Before You Call

    2. Another option is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone. Call us toll-free at 1-888-715-4588. (In Southern California, call 1-888-PCS-6699.) What you should know before you call. The call may take up to 30 minutes.
  • Page 6: How To Unlock Your Phone

    (in Southern California, press ). A TALK Sprint PCS Customer Advocate will answer (24 hours a day) and be happy to assist you. Our services are provided to you under certain terms and conditions – all of which are listed in the brochures included in...
  • Page 8: Table Of Contents

    Function keys. Display indicators. Using the battery. Extermal battery. Charging the battery. Charging with the AC adapter. Turning your Sprint PCS Phone on and off. Standby mode. Power Save mode. Basic functions. Changing the menu language. Making a call. Correcting dialing mistakes.
  • Page 9 To mute a call. Locking and unlocking the keypad. Emergency dialing. Calling 911. Dialing Sprint PCS Directory Assistance. Dialing Sprint PCS Operator Assistance. Setting up your voicemail. Using voicemail, text messaging and numeric paging. Finding out you have a message.
  • Page 10 Changing your internal phone book. Erasing a stored number. Erasing secret numbers. Editing a stored number. Dialing numbers from your internal phone book. 41 Using Speed Dial. One-Touch/Two-Touch Dialing. Dialing from a phone book memory location. Advanced phone book features. Using the pause feature.
  • Page 11 Usage guidelines: All about performance and safety. Keeping tabs on signal strength. Understanding Power Save mode. Understanding how your phone operates. Radio frequency safety. Maintaining your phone’s peak performance. Resetting the phone. Protecting your battery. Using your phone while driving. Disposal of LiIon Batteries.
  • Page 12: Welcome To Sprint Pcs

    This guide will introduce you to our technology and your new Sprint PCS Phone through easy-to-follow instructions. For ™ additional help, just stop by any Sprint PCS Center or call Sprint PCS Customer Care by pressing TALK (in Southern California, press...
  • Page 13: Getting To Know Your Phone

    Getting to know your phone. Sprint PCS Phone Apr 20 Thu 8:43 am MENU BOOK TALK S029_01A QCP-1960...
  • Page 14: Function Keys

    Function keys. The following keys perform these functions when pressed during most procedures. These keys adjust volume, move Volume Keys: the cursor when editing numbers or text, scroll through menus and silence the ringer during an incoming call. Smart Keys are the two unlabeled Smart Keys™: keys immediately beneath the display.
  • Page 15 Press and hold this key to easily Message Key: access your voicemail box and listen to your messages. Press this key to disconnect a call, exit END Key: the current screen to return to standby mode and silence the ringer when it rings. Use the keypad number keys to Number Keys: enter digits, letters and punctuation, or select...
  • Page 16 The clear key lets you do lots of 11. Clear Key: things: To erase one character from the display screen, briefly press it once. To erase all of them, hold it down for one second. To back up one menu level, press it once. To return to standby mode, hold it down for one second.
  • Page 17: Display Indicators

    Wait a little while to see if you get a signal or move into an open area. This tells you a call is in progress. This indicates you are “roaming” off the Sprint PCS Nationwide Network. This indicates you have messages waiting. Press...
  • Page 18 When the padlock icon appears over a Smart Key, the keyguard is on. This shows the level of your battery charge. The more black bars you see, the greater the charge. When the battery is recharging, the black bars scroll until the battery is fully charged.
  • Page 19: Using The Battery

    Using the battery. Your Sprint PCS Phone comes with a rechargeable Internal LiIon Battery which you do not remove to charge. Leave this battery in the phone at all times. The battery is only partially charged when you receive the phone. In order to maximize your talk and standby time, fully charge your battery as soon as the charge becomes low.
  • Page 20: Charging With The Ac Adapter

    1. Plug the adapter into a wall outlet. 2. Plug the other end into the bottom of your Sprint PCS Phone. Charging a completely discharged Internal LiIon Battery takes up to five hours.
  • Page 21: Turning Your Sprint Pcs Phone On And Off

    If your phone is turned off, the display shows charging status. “Battery is Charging” or “Charging is Complete” will be displayed. Turning your Sprint PCS Phone on and off. When you’re ready to turn your phone on, fully extend the antenna for optimal reception.
  • Page 22: Standby Mode

    Standby mode. Standby is the most basic state of your Sprint PCS Phone. The phone goes into standby mode soon after you turn it on or whenever you press . When your phone is in standby mode, you will typically see the banner (that’s the message displayed when you turn on your phone).
  • Page 23: Basic Functions

    Basic functions. Changing the menu language. When you first turn on your phone, you will see the menus displayed in English. Your phone also has the option of displaying the menus in Spanish, French or Portuguese. To change your phone’s menu language, follow these steps: 1.
  • Page 24: Correcting Dialing Mistakes

    To disconnect the call when you’re through, press Where you can use your phone. Your Sprint PCS Phone is single-band, which means you can use it to make and receive calls in many places: In any city where Sprint PCS provides service.
  • Page 25: What You'll See

    Network. Although certain calling features may not be available, your phone calls are still private and secure. If you’re on a call when you leave the Sprint PCS Nationwide Network and enter an area where PCS CDMA roaming is not available, your call will be dropped.
  • Page 26: Setting Your Phone's Mode

    TALK However, because you’re outside the Sprint PCS Network, you may reach the local service provider’s customer service instead of Sprint PCS Customer Care. To reach Sprint PCS Customer Care, dial 1-888-211-4PCS (4727) (in Southern California call 1-800-455-4551). Setting your phone’s mode.
  • Page 27: Using Caller Id

    Using Caller ID. This feature tells you who is calling you by displaying the number when the phone rings. If a caller’s name and number are stored in your internal phone book, the corresponding name is also displayed. If you call someone who has this feature, your phone number will be displayed on their phone.
  • Page 28: Using Three-Way Calling

    Using Three-Way Calling. Three-Way Calling lets you talk with two different people at the same time. When you use this feature, you will be charged normal airtime rates for each of the two calls you make. 1. Simply dial your first number and press TALK 2.
  • Page 29: Using Call Forwarding

    Using Call Forwarding. With Call Forwarding, you can have all of your incoming calls forwarded to another phone number – even if your phone is turned off. When Call Forwarding is activated, you can still make calls from your phone. To activate Call Forwarding, follow these steps: 1.
  • Page 30: Getting Your Own Phone Number

    Getting your own phone number. In standby mode, press . Your phone number appears on the display. Adjusting volume. You can adjust the volume during a call using the volume keys on the side of the phone. You can adjust the default setting for your phone’s ringer, key beep and earpiece volume using the “VOLUME”...
  • Page 31: Locking And Unlocking The Keypad

    Locking and unlocking the keypad. To avoid accidental key presses, you can lock the keypad. However, you’ll still receive incoming calls and messages. (This feature can be activated only when the phone is in standby mode.) There are two ways to lock your keypad: 1.
  • Page 32: Emergency Dialing

    You can place calls to 911 even if your phone is locked. (For information on locking your phone, see page 52.) As long as you’re within a Sprint PCS Service Area (check your signal strength indicator), 911 can be dialed.
  • Page 33: Setting Up Your Voicemail

    After you’ve set up your voicemail, it will automatically record messages whenever someone calls and you don’t answer your Sprint PCS Phone. Whenever you need to call your voicemail from another phone, dial your Sprint PCS Phone Number. When you hear your greeting, press and enter your pass code.
  • Page 34: Using Voicemail, Text Messaging And Numeric Paging

    When you receive a voice message, the voicemail system sends a notification to your phone. You must call Sprint PCS Voicemail to hear the message. PAGE/MSG: When a caller enters a number into your voicemail instead of a voice message, it appears on your phone as a numeric page.
  • Page 35: Finding Out You Have A Message

    “DUPLICATE.” Finding out you have a message. Your Sprint PCS Phone alerts you when you have a new message in several ways: by displaying a message on the screen, sounding four beeps (if the ringer is turned on) and displaying at the top of your screen.
  • Page 36 To t u r n Au t o - D e l e t e o n o r of f . Erasing the message notification does not erase any of the text messages. If you receive a new message and your phone’s message memory is full, the phone will not be able to receive it.
  • Page 37: The Internal Phone Book

    The internal phone book. Your Sprint PCS Phone lets you store up to 99 names and phone numbers. Each entry can contain up to 32 digits, with an associated name of up to 12 characters. Your phone automatically sorts the internal phone book entries by memory location number.
  • Page 38 4. Press the key under [SAVE] to save the name. The memory location screen appears. 5. Press the key under [SAVE] to assign the first available memory location number. Later, you can speed dial the number by entering the memory location number and pressing TALK -or- Enter a two-digit number between 01 and 99.
  • Page 39: Punctuating Names

    Punctuating names. When storing or editing internal phone book memory locations, you can use any of the nine punctuation characters which include - “ . ‘ , & ( ) and :. Press until you see the appropriate character. Or, press to open a list of 27 punctuation characters.
  • Page 40: Finding A Number Using A Memory Location

    Finding a number using a memory location. 1. Press the key under [BOOK]. 2. Enter the two-digit memory location of the number you want to find (such as 02 for the second entry). 3. Press to make a call. TALK Finding a number using a person’s name.
  • Page 41: Finding A Number When You Know At Least Three Digits

    Finding a number when you know at least three digits. To search for a number in the internal phone book, you just need to remember three consecutive digits. If more than one phone number contains those digits, the phone lists them all. Use the volume keys to scroll up or down through the list.
  • Page 42: Changing Your Internal Phone Book

    Changing your internal phone book. Erasing a stored number. 1. Press the key under [BOOK]. The [NAME] and [CALLS] Smart Keys appear. 2. Go to the internal phone book entry you want to erase. 3. Press the key under [VIEW], if necessary, to see details of the entry.
  • Page 43: Editing A Stored Number

    Editing a stored number. You can change the phone number, name and memory location of any phone number. You can also make non-secret numbers secret. Press the key under [SAVE] to skip over a screen without changing anything, or to accept the changes you have made and move to the next step.
  • Page 44: Dialing Numbers From Your Internal Phone Book

    Dialing numbers from your internal phone book. You can make a call using any memory location, either by One- Touch/Two-Touch Dialing or by pressing while reviewing TALK the full contents of the memory location. Using Speed Dial. You can dial numbers that are saved in your internal phone book by simply pressing a couple of keys.
  • Page 45: Dialing From A Phone Book Memory Location

    For memory locations 1 to 9: Press and hold the appropriate key for 1.5 seconds. The display will confirm that the number has been dialed when it shows “CONNECTING ..” For locations 10 to 99: 1. Press the first digit. 2.
  • Page 46: Advanced Phone Book Features

    Advanced phone book features. Using the pause feature. When you call automated systems (like voicemail or credit card calling), you are often required to enter a password or calling card number. Instead of entering the numbers manually each time, you can store the numbers in your internal phone book, separated by special characters called pauses.
  • Page 47: Hyphens

    Hyphens. Hyphens are only for show. You can insert manual hyphens wherever you like, while automatic hyphenation inserts hyphens according to the North American numbering plan. Entering a manual hyphen suspends any automatic hyphenation for that number. Viewing a number. If an internal phone book entry is too long to be displayed in its entirety on the phone’s display, you can view all 32 digits by doing the following:...
  • Page 48: The Recent History List

    The recent history list. Your phone maintains a list of the last 10 phone numbers for calls you made, accepted, missed or added. This recent history list makes it easy for you to redial. Old entries will be bumped off the bottom of the list as new ones are added to the beginning of the list.
  • Page 49: Placing A Call From The Recent History List

    Placing a call from the recent history list. 1. Press the key under [BOOK]. The [BOOK] Smart Key changes to [CALLS]. 2. Press the key under [CALLS]. The recent history list appears and the [CALLS] Smart Key changes to [VIEW]. 3.
  • Page 50: Recent History List Options

    Recent history list options. When reviewing a particular call, select “View” for additional information or options. You can select: “Save” to store the number in the internal phone book. “Talk” to place a call. “Time” to see the time, date and duration of the call.
  • Page 51: Menus

    Menus. Menus let you check or change phone settings. This section illustrates the menu structure, explains how to use menus and defines each menu item. Diagram. Notice that each menu except the Keyguard menu contains a secondary list of menu items. As usual, the Smart Keys will change depending on what screen you are in.
  • Page 52: To Enter The Menu Structure

    To enter the menu structure. 1. Press the key under [MENU]. A list of the menus appears. 2. Use the keys to scroll through the menu list. Press the number that corresponds to the menu you want to open. You must provide your lock code to open the Security menu.
  • Page 53: Menu Item Descriptions

    Menu item descriptions. 1. Keyguard This feature disables the keypad to protect your phone against accidental key presses. See “Locking the keypad” on page 28 for more details. 2. Volume This menu lets you adjust sound-related features on your phone. 2-1.
  • Page 54: Call Info

    These features help you keep track of your airtime usage and make the most of your battery life. 3-1. HOME CALLS Displays length of all calls you made within the Sprint PCS Nationwide Network (that is, not roaming) since the last reset. Press the key under [RESET] to reset.
  • Page 55: Security

    You can choose “never,” “on power-up” or “now.” 4-2. RESTRICT Limits your outgoing calls to emergency numbers, Sprint PCS Customer Care and the numbers in your internal phone book. You may answer incoming calls and view or dial the internal phone book numbers, but you cannot erase, add or edit any numbers.
  • Page 56: Features

    5. Features 5-1. AUTO ANSWER Sets the phone to automatically pick up after two rings. This feature is useful in combination with the Hands-Free Car Kit. You can choose “on” or “off.” 5-2. AUTO-RETRY Sets the length of time that the phone waits before automatically redialing a number when a call attempt has failed.
  • Page 57 5-5. BEEP LENGTH Sets the key beep length and touch tone playback speed. Normal length emits a short beep. Long emits a beep for as long as you hold down a key. You can choose “short” or “long.” 5-6. ONE TOUCH Dial stored phone numbers by pressing and holding digit keys (see page ).
  • Page 58: Display

    6. Display These options let you customize how things will be displayed on your phone’s display screen. 6-1. BACKLIGHT Choose how long the display screen and keypad are backlit after any keypress is made. You can choose “always off,” “for 10 secs” or “for 30 secs.” 6-2.
  • Page 59 6-6. VERSION Displays the software version. Press the key under [MORE] for the PRL (Preferred Roaming List) version. 6-7. LANGUAGE Allows you to choose the language (English, Spanish, French or Portuguese) used to display your phone's menus (see page 20) and enter special language characters on the display.
  • Page 60: Alerts

    7-1. CALL DROP Displays a message and sounds an audible alert when a call is dropped due to a signal fade. (This happens when you leave a Sprint PCS Service Area.) You can turn this function “on” or “off.” 7-2. MINUTE Sounds an audible alert every ten seconds before each minute during a call.
  • Page 61: System

    This menu lets you set network features and options. 8-1. SET SERVICE Determines which signals your phone will accept. “Automatic,” the default and recommended setting, accepts whatever system the phone service provides. “No Roaming” prevents you from making or receiving any calls outside the Sprint PCS Service Area.
  • Page 62: Usage Guidelines: All About Performance And Safety

    (See page 14 for an illustration of the signal strength indicators.) Understanding Power Save mode. If you’re trying to use your Sprint PCS Phone in an area where the signal is too weak, the Power Save feature will automatically activate to conserve battery power when you’ve been unable to pick up a signal for 15 minutes.
  • Page 63: Understanding How Your Phone Operates

    Understanding how your phone operates. Your phone is basically a radio transmitter and receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When your phone is in use, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts.
  • Page 64: Maintaining Your Phone's Peak Performance

    If your phone gets wet, turn the power off immediately and remove the battery. If it is inoperable, you should return it to a Sprint PCS Center or call Sprint PCS Customer Care for service. Only Sprint PCS authorized personnel should service your phone and its accessories.
  • Page 65: Protecting Your Battery

    Protecting your battery. For best battery performance, you should follow these guidelines: Only use QUALCOMM approved batteries and desktop chargers. These chargers are designed to maximize battery life. Using other batteries or chargers will invalidate your warranty and may cause damage as well. To avoid damage, charge the battery only in temperatures that range from 32°F to 122°F (0°C to 50°C).
  • Page 66: Using Your Phone While Driving

    Using your phone while driving. Talking on the phone while you’re driving may divert your attention from the road. Besides that, it’s illegal in some states. Remember, safety comes first. When using your phone in the car: Focus on driving, not talking. Use your Hands-Free Car Kit.
  • Page 67: Using Your Phone Near Other Electronic Devices

    Using your phone near other electronic devices. Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from PCS telephones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles.
  • Page 68: Restricting Children's Access To Your Phone

    Restricting children’s access to your phone. Your PCS phone is not a toy, and should not be played with by children. They could hurt themselves and others, damage the phone or make calls that increase your telephone bill. Turn off your phone in dangerous areas. To avoid interfering with blasting operations, you should turn off your phone when in a blasting area or in other areas with signs indicating that two-way radios should be turned off.
  • Page 69: Cautions

    Cautions. Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas and chargers. The use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.
  • Page 71 The products and equipment described in the attached documentation are manufactured under one or more of the following U.S. patents: 5,825,253 5,506,865, 5,608,722, 5,727,123 4,901,307, 5,614,806, 5,729,540 5,828,348 5,056,109, 5,509,015, 5,732,134 5,828,661 5,509,035, 5,617,060, 5,099,204, 5,835,065 5,621,752, 5,732,341 5,101,501, 5,511,067, 5,734,716 5,835,847 5,103,459,...
  • Page 72: Index

    Index , 15, 18–19, 20 AC adapter, 17 , 14 activation, 1–3 ADDED field (recent history list), , 14, 22 airlines, phone use prohibited by, , 14, 32 airtime usage, 47,51 , 12, 30, 32, 33 alerts. See beeps Alerts menu, 57 , 14 All calls option (Call Info menu), , 14, 22...
  • Page 73 Backlight option (Display menu), Call Forwarding, 26 call in progress indicator, 14 Banner option (Display menu), Call Info menu, 51 19,55 CALL TO field (recent history list), 45 battery, 15–19 Call Waiting, 24 approved, 62 CALLED BY field (recent history charge indicator, 15,16–17,18 list), 45 charging, 16–18,62...
  • Page 74 date/time of calls, 47 earpiece, 50 deleting. See erasing Earpiece volume option (Volume desktop charger, 62 menu), 50 dialing editing from memory, 42 lock code, 52 from phone book, 42 numbers in phone book, 40 from recent calls list, 47 settings, 49.
  • Page 75 features, 10–20 Key beep length option (Features Features menu, 53–54 menu), 54 Federal Aviation Administration Key beep volume option (Volume (FAA), 64 menu), 50 Federal Communications Keyguard option, 50 Commission (FCC), 60,64,66 keypad Find name option, 37 locking, 28,50 finding numbers, 37–38 selecting menu options via, 49 flying, phone use prohibited keys, 10–13...
  • Page 76 main menu. See Features menu names medical devices, 64 entering, 34–35 memory searching for, 37 dialing from, 42 National Council of Radiation menus Protection and Measurements alerts, 57 (NCRP), 60 backing up a level, 10,12,13 National Fire Protection Standard Call Info menu, 51 (NFPA-58), 66 Display, 55–56 network indicator, 14...
  • Page 77 Power Save mode, 19,59 powering phone on/off, 10,12,18 pacemakers, 64 low battery and automatic pass code (voicemail), 30 shutoff, 17 pauses, 43 Power Save mode and performance, maximizing, 59,61 automatic shutoff, 19 phone book, 34–44 propane regulations, 66 accessing, 11,34 punctuation, 36 advanced features, 43–44 PWR key, 10,11,18...
  • Page 78 Ringer volume option (Volume Speed Dial, 41 menu), 50 spills, exposure to, 61 Roam Ringer option (Alerts Sprint PCS Account, opening, 1–3 menu), 57 Sprint PCS Customer Care, 3 roaming indicator, 14 Sprint PCS Directory Assistance, 29 Sprint PCS Network indicator, 14...
  • Page 79 TALK key unlocking phone, 1,3,28,50,52 answering calls, 10,11,21 Unmute option (Features menu), making calls, 10,11,19,20 technical support. See customer service volume keys telephone book. See phone book adjusting volume, 10,11,15,27 telephone number. See phone voicemail number accessing, 12,14 third-party calls, 24,25 accessing from another phone, 30 Three-Way Calling, 25,45 audible alert, 50...

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