Table of Contents
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Installation and Owner's Manual
On completion, sign and leave with owner
Heat Pump Water Heater
Model: R2FHG4HW0C
Installation Details
Owner's Information
Warranty
For advice, repairs and service, call:
1300 365 115 (Australia)
0800 729 389 (New Zealand)
Carefully remove all packaging and
transit protection from the heater before
installation. Dispose of the packaging
responsibly using re-cycling facilities
where they exist.
Specifications and materials may change without notice.
Effective for Radiant
®
H4121
025960
Important InFormatIon
Read This Document First
Heat Pump water heaters manufactured and sold after 1st January 2012.
Rev. B
This appliance must be installed by a licensed
tradesperson and in accordance with:
• Manufacturer's instructions
• AS/NZS 3500.4 "National Plumbing &
Drainage Code Hot Water Supply Systems
– Acceptable Solutions"
• Adherence to local authority and OH&S
regulations
• Victorian PIC Requirements
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Summary of Contents for Radiant R2FHG4HW0C
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Page 1: Installation Details
Installation and Owner’s Manual Important InFormatIon Read This Document First On completion, sign and leave with owner Heat Pump Water Heater Model: R2FHG4HW0C Installation Details Owner’s Information Warranty For advice, repairs and service, call: This appliance must be installed by a licensed... -
Page 2: Table Of Contents
Installation and Owner’s Manual – Radiant Heat Pump ® Contents Welcome To Dux Hot Water Rough-In Diagram Installation Instructions Installation Declaration Owner’s Manual Troubleshooting System Maintenance Safety Information Warranty Other Information Radiant is a registered trademark of Dux Manufacturing Limited. -
Page 3: Welcome To Dux Hot Water
– safely, economically, and for many years to come. To be upfront about it, we want Radiant to be your brand of choice. So you can depend on us to provide more than just a hot water system. -
Page 4: Rough-In Diagram
Installation and Owner’s Manual – Radiant Heat Pump ® Rough-In Diagram 1711 Tempering Valve 1211 Net weight = 107kg Cold Allow 50% of the height of the water heater for clearance above to replace the anodes Allow 700 mm clearance... -
Page 5: Installation Instructions
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Regulatory Requirements This water heater must be installed by a licensed tradesperson, and in accordance with: • AS/NZS3500.4.2 “National Plumbing and Drainage Code Hot Water Supply Systems – Acceptable Solutions”. - Page 6 Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Transport and Handling Critical: When moving the unit, it must be close to vertical at Never tilt unit more than all times. 45˚ from vertical When using a trolley to move the unit, ensure it is not tilted more than 45°...
- Page 7 Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions placement of new tank Step 2 • The water heater must be installed Heat Pump outdoors, close to the most frequently used hot water outlet. • Optimum installation location is on the warmest side of house.
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Page 8: Plumbing Connections
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions • Allow 200m of free space surrounding the unit. This provides clear ambient airflow assisting the product’s performance. • The area must also be clear of debris such as leaves and tree branches. -
Page 9: Ptr Valve
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions • This water heater is designed for direct connection to water supply pressures of no greater than 800kPa. • Where the mains pressure can exceed or fluctuate beyond 800kPa, a pressure limiting device (complying with AS1357) must be fitted. -
Page 10: Tempering Valve
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Cold and Hot Water Connections • Connect the cold water pipe to the storage tank, according to local regulations and the Plumbing Code. • The hot water line should be connected to the hot water outlet. -
Page 11: Electrical Connections
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Electrical Connections Step 4 • A properly authorised electrical contractor must connect the unit. • The unit is rated at 10 amps (2 core and earth) so the power mains... -
Page 12: Commissioning The System
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Commissioning the System Step 5 • Fill and pressurise the unit with water BEFORE switching on. Critical: Switching on the unit without water will damage it. • Turn on the power supply. The Hotlogic control system will then check the unit’s operating... - Page 13 Installation and Owner’s Manual – Radiant Heat Pump ® Installation Instructions Conditioning Cycle Step 6 • When the unit is operated for the first time, it runs through a conditioning cycle. • Once this has occurred, it is important to conduct a draw off...
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Page 14: Installation Declaration
Installation and Owner’s Manual – Radiant Heat Pump ® Installation Declaration Location of Installation: ......................................................................Tank Serial Number: ..................... Tank Model Number: ..................... Date Installed: ......Dux Hot Water terms and conditions of warranty will apply only if the below is signed by the installer. -
Page 15: Owner's Manual
Installation and Owner’s Manual – Radiant Heat Pump ® Owner’s Manual Hotlogic Operational Codes Hotlogic Components To power To compressor Power LED Sensor LED Output LED To ambient sensor To pressure switch To tank sensor To fan LED 1 LED 2... - Page 16 Installation and Owner’s Manual – Radiant Heat Pump ® Owner’s Manual Refrigeration View Cut-through View Main Component View H4121 025960 Rev. B...
- Page 17 Installation and Owner’s Manual – Radiant Heat Pump ® Owner’s Manual The warm gas on exiting the evaporator Safety This appliance is not intended for use passes into a compressor where by persons (including children) with compression causes the temperature of...
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Page 18: Water Quality
Installation and Owner’s Manual – Radiant Heat Pump ® Owner’s Manual has been increased to 60°C or slightly What Is Subzero above. To condition the unit properly (De-icing Function)? allow the heat pump to go through one Depending on the level of humidity, ice heat up cycle, before use, then wait 24 may begin to form at around 5°C on the... - Page 19 Installation and Owner’s Manual – Radiant Heat Pump ® Owner’s Manual Australian Standards approved plumber to attach the condensate drain temperature control valve be line away from the heater. fitted to the hot water supply What Should I Do During Holi- pipe work.
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Page 20: Troubleshooting
Installation and Owner’s Manual – Radiant Heat Pump ® Troubleshooting faulty thermostat. Turn off the electricity What Should I Check Before Mak- ing A Service Call? supply, turn off the water, and contact If, after checking the troubleshooting your Dux agent. - Page 21 Installation and Owner’s Manual – Radiant Heat Pump ® Troubleshooting you have a 250 litre storage tank and you are using 390 litres of water, it is possible that there will be certain times of the day where there is insufficient hot water. It is also advisable to inspect tap washers etc.
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Page 22: System Maintenance
Installation and Owner’s Manual – Radiant Heat Pump ® System Maintenance The heat pump water heater is designed where the potable water has a to eliminate system maintenance other TDS greater than 600 ppm, this than that detailed in this manual. -
Page 23: Safety Information
Installation and Owner’s Manual – Radiant Heat Pump ® Safety Information For safe performance this water heater PTR Valve is fitted with: The PTR Valve should be checked for adequate performance or replaced at • a Hotlogic controller intervals not exceeding 5 years, or less in •... -
Page 24: Warranty
5 Year Replacement Guarantee unit if the inner cylinder fails within five If an inner cylinder fails on a Radiant (5) years (conditions apply – see below). hot water unit within a further four (4) - Page 25 Installation and Owner’s Manual – Radiant Heat Pump ® Warranty If the Unit fails to conform to this Warranty set out in the Owner’s Manual and/ during the applicable period, Dux will or Installer’s Guide supplied with the replace any failed component or where...
- Page 26 Installation and Owner’s Manual – Radiant Heat Pump ® Warranty listed below) within one (1) month of the doors, walls or special equipment and/ appearance of a defect. Warranty claims or excessive labour, at the determination under this extended warranty must...
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Page 27: Other Information
Installation and Owner’s Manual – Radiant Heat Pump ® Other Information Product Warranty is applicable only in Australia and New Zealand. See page 22 for terms of warranty. Privacy Act Amendment (2000): If and whenever warranty service is required, your personal... -
Page 28: Preventative Maintenance
Installation and Owner’s Manual – Radiant Heat Pump ® Heat Pump Water Heater For advice, repairs and service, call: 1300 365 115 (Australia) 0800 729 389 (New Zealand) Please Register Your Water Heater Please take a moment to fill out your details for warranty registration at: www.dux.com.au/warranty...
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