Electrolux IQ-Touch Use & Care Manual page 31

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Avoid Service Checklist, continued
OCCURRENCE
POSSIBLE CAUSE
WATER
Water collects in folds of
This is a result of the washing action and
the bellows at the end of
is part of the normal operation of the
the cycle.
washer.
Water collects in bleach
This is a result of the siphoning action
and fabric softener com-
and is part of the normal operation of the
partments.
washer.
Wash load too wet after
Washer is overloaded.
spin.
Load is too small.
Load is out of balance.
Drain hose is kinked.
Water does not enter
Water supply is not adequate in area.
washer or it enters slowly.
Water supply faucets are not completely
open.
Water is being used elsewhere in the
house. Water pressure must be at least
30 psi (260 kPa).
Water inlet hoses are kinked.
Warm or hot water is not
Hot water heater is set too low or is a
hot enough.
distance from washer.
Hot water is being used elsewhere in the
house.
Water in washer does not
Drain hose is kinked or clogged.
drain or drains slowly.
Drain hose standpipe is too tall. Maxi-
mum standpipe height is 8' (2.4 m).
House drain pipes are clogged.
Water leaks.
Fill hose connection is loose at faucet or
washer.
Oversudsing.
Wrong detergent.
Too much detergent.
Incorrect wash and rinse
Hot and cold water hoses are connected
temperatures.
to wrong supply faucets.
Water is entering washer
Drain hose standpipe is too low. Stand-
but tub does not fi ll.
pipe must be a minimum of 23.6" (60 cm)
high to prevent siphoning.
Solutions to Common Problems
SOLUTION
Water may be removed by removing the dispenser
drawer (see Care and Cleaning in this guide) and draining
water into the empty drum or sink.
Do not overload washer. See Operating Your Washer,
step 4.
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Check another faucet in the house. Wait until water supply
and pressure increase.
Fully open hot and cold faucets.
Avoid running water elsewhere while washer is fi lling.
Straighten hoses.
Measure hot water temperature at nearby faucet with
candy or meat thermometer. Water temperature should
be at least 120°F (49°C). Adjust water heater as neces-
sary.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water avail-
able for proper cleaning. If problem persists, your hot
water system may be unable to support more than 1
use at a time.
Clean and straighten the drain hose.
Reduce standpipe height to less than 8' (2.4 m). See
INSTALLATION INSTRUCTIONS.
Unclog drain pipes. Contact plumber if necessary.
Check and tighten hose connections. Install rubber
sealing washers provided.
Run rinse cycle. Use a low-sudsing, high effi ciency
detergent.
Run rinse cycle. Use less detergent in future loads.
Connect hot water hose to hot water faucet and cold
water hose to cold water faucet.
Increase standpipe height to at least 23.6" (60 cm). See
INSTALLATION INSTRUCTIONS.
31

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