Page 1 CW-3000HD User Manual Version 0.6 PAGE 1 BACK TO...
Page 2: Table Of Contents
Safety Precautions Electrical Safety To prevent electrical shock hazard, disconnect the power cable from the electrical outlet ● before relocating the system When adding or removing signal cables or devices from the system ensure that the ● power cable is unplugged before doing so. Seek professional assistance before using an adapter or extension cord.
Page 3 ............................Quick Start Guide ............................System Bootup ............................. System Setup ............................Main Menu ............................ Admin Menu ..........................Updates Menu ............................Date ......................Downloading Updates ................Adding And Editing An Updates Server ........................Installing Updates ......................Checking System Version ........................Backup Settings ........................
Page 4 ............................System Operation ..............................Profiles .......................... Profile Applications ............................IPTV ......................IPTV Channel Packages ......................IPTV Channel Categories ............................................. Navigating Through The On Screen Menus ......................The Grid Program Guide ......................The "Schedule" Menu ........................ Selecting A Channel ......................Selecting Audio Tracks ........................
Page 5 ..............................Appendix ......................External USB Device Connection ........................ Keyboard / Mouse Connection ......................Networking With Windows PC's ......................Seeing Files Over The Network ......................Enabling More Shared Folders ..................Playing Your Recordings Over The Network ................... Remote Control - Keyboard Cross-reference ............................
Page 6: System Specifications
System Specifications Hardware Processor: ● Sempron 3000+ 64Bit CPU AM2 Socket (CW-3000HD rev. 1) ● Athlon X2 4000+ 64Bit CPU AM2 Socket (CW-3000HD rev. 2) ● Memory: 512MB DDR2 RAM Expandable to 8GB ● Flash Drive: 1 GB System Flash ●...
Page 7: Multimedia Software
(3) Internal network connection to a PC through a router or crossover network cable required (4) Requires keyboard and mouse (5) Requires an external download and package installation Dimensions The CW-3000HD is 14" wide by 5.5" tall by 15" deep Physical Installation ● PAGE 7 BACK TO...
Page 8: Package Contents
Package Contents 1. CW-3000HD Multimedia System 2. Remote Control Unit 3. A/V Connection Cable 4. Power Cable 5. (2) AAA Batteries for Remote Control Unit 6. CD containing system restore image and user manual System Placement Place the system on a stable surface. The unit can be damaged or cause damage if it ●...
Page 9: Cable Connections
6 pin DIN Keyboard and Mouse connectors are for use with an optional keyboard/mouse. ● The 4 USB-2 connectors are for connecting external devices to the CW-3000HD. This ● allows external USB memory sticks, DVD/CDROM drives, or other USB devices to be used.
Page 10: Rev. 2
6 pin DIN Keyboard and Mouse connectors are for use with an optional keyboard/mouse. ● The 4 USB-2 connectors are for connecting external devices to the CW-3000HD. This ● allows external USB memory sticks, DVD/CDROM drives, or other USB devices to be used.
Page 11: Dvb & Atsc
DVB & ATSC Rev 1 Digital Audio RCA connector ● 75 ohm DVB & ATSC reception ports ● Connect the satellite cable to the upper connector of the vertical connector pair. The ● lower connector should have a 75 ohm F Terminator affixed. (This is important to decrease interference and increase reception quality) Connect an antenna to the ATSC connector.
Page 12: Rev 2
DVB & ATSC Rev 2 Digital Audio Optical and RCA connectors ● 75 ohm DVB & ATSC reception ports ● Connect the satellite cable to the upper connector of the vertical connector pair. The ● lower connector should have a 75 ohm F Terminator affixed. (This is important to decrease interference and increase reception quality) Connect an antenna to the ATSC connector.
Page 13: Dual Dvb
● to the edge of the unit. In other words use DVB # 1 To fully utilize all the functions of the CW-3000HD you should have 2 satellite cables connected to the unit. Both cables need to contain identical feeds.
Page 14 ● to the edge of the unit. In other words use DVB # 1 To fully utilize all the functions of the CW-3000HD you should have 2 satellite cables connected to the unit. Both cables need to contain identical feeds.
Page 15: Quick Start Guide
ATSC connector. It is the single connector. Dual satellite tuner system: To fully utilize all the functions of the CW-3000HD you need to have 2 satellite cables connected to the unit. Both cables need to contain identical feeds.(ie. You need a dual output LNB with 2 separate lines) The upper connector in each vertical pair should be connected.
Page 16 Install the update. Instructions are available in the announcement for the update on the Technical Support forum found at http://captiveworks.org. 9. Setup for channels. Enter the admin profile and choose Antenna. Choose satellite or ATSC. ATSC: (If you don't have an ATSC system, don't bother. It won't work.) The ATSC area allows you to scan for channels.
Page 17: System Bootup
System Bootup When first powering on the CW-3000HD you will be presented with this type of a screen. ● This is what is called the bios splash screen. After the bios splash screen another screen much like the first will be presented.
Page 18: System Setup
Numbers = Numbers or letters in text entry areas. The numbers work like a cell phone. The letters for each number are below the number on the remote. Main Menu NOTE: CW-3000HD will not function without complete initial setup. Admin – Section for profile setup and system configuration. ●...
Page 19: Admin Menu
Admin Menu Choose Admin from the main screen. When prompted for a pin, enter 1111 (default pin) and press the blue button. This will bring up the Admin screen where the majority of the system configuration will take place. Updates - System software update download and installation ●...
Page 20: Updates Menu
This allows the owner to get the latest features and the improved stability of software refinements. System updates for the CW-3000HD can be installed from the Admin screen. Press enter on the Updates button to enter the updates screen.
Page 21: Date
Date Set the proper date, time and time zone for your area. ● (important for the proper operation of the satellite system) Using the arrow keys move the highlighter to the time or date fields. ● Press enter to edit a field. ●...
Page 22: Downloading Updates
Downloading Updates The default download site is the “Official CW-3000HD Updates” site where the ● Official releases are posted. (ftp.captiveworks.org) Highlight the Check button and press enter to connect to the selected server. ● Once connected it will show a list of available updates.
Page 23: Adding And Editing An Updates Server
Adding and Editing an Updates Server In an open source environment individuals may develop packages for the system independently and share them with the community. Having pressed the red button to add a new server or the green button to edit an existing ●...
Page 24: Installing Updates
NOTE: The external directory is used when the user has update files on an external device (e.g. USB stick) instead of downloading it using the download utility. If at any time you have questions about the update process please visit the on-line forums http://captiveworks.org/forum/ PAGE 24 BACK TO...
Page 25: Checking System Version
Checking System Version The system button in the install screen displays the installed software version ● information. Click the blue button to exit the screen.. ● PAGE 25 BACK TO...
Page 26: Backup Settings
Backup Settings Restore Settings The Backup and Restore function allows you to create a hard copy (CD) of your settings once you have everything exactly the way you want it so that you can restore them if needed.. PAGE 26 BACK TO...
Page 27: Configuration Menu
Configuration Menu Adapter Setup – Enable and disable internal and external antenna adapters ● Display Setup – Configure display settings for connected display device ● Size – Adjust the viewable area for web browser and Satellite TV program guide. ● Timeout –...
Page 28: Adapter Setup
Adapter Setup The CW-3000HD has the ability to use extra external tuners like the Genpix Skywalker. At this screen the user can enable or disable internal and external ATSC/DVB adapters depending on their set up. It is important to disable any devices that do not have an antenna connection for the system to work correctly.
Page 29: Display Setup
CW-3000HD and type in 1346. This will cause it to reboot with default video settings. Return to Display Setup and select a compatible setting.
Page 30: Size Setup
For normal TV viewing it is generally unnoticeable, but when it comes to an application like the web browser this can be unacceptable. The green box is the current setting the CW-3000HD is using for the browser application. ●...
Page 31: Timeout Setup
Timeout Setup Timeout is meant to be a preventive measure against screen burn-in. It is disabled by default. If screen blanking is desired during times of inactivity the user can enable this Timeout function. The 'inactivity' timeout values can be adjusted to the users preference. To enable Timeout highlight the field and set to Yes.
Page 32: Themes Setup
Themes Setup Themes are meant to provide the user with the ability to customize the appearance of the main menu system of their CW-3000HD. To adjust the present theme highlight the Theme field ● Use the up and down arrow keys to scroll through the list of available themes.
Page 33: Network Setup
Choose Enable Network: Yes to enable the network Choose Enable Network : No to ● disable the network. Enter the Name you want your CW-3000HD to be identified as on your network. This ● variable should be a unique name so that it does not conflict with any other client machines on your home network.
Page 34: Audio Setup
Audio Setup Analog and PCM ● This default setting passes analog audio through the analog output and PCM digital audio through the SPDIF output. Dolby Digital ● In the case of a channel that has an AC3 audio track the analog output will be disabled.
Page 35: Storage Setup
Make sure that you are properly grounded and if possible do the installation in an uncarpeted area. 3. Facing at the front of the CW-3000HD the hard drive bays are on the right hand side. Undo the top screw holding the hard drive carriage and swing it up and out.
Page 36 13. Enter the Admin -> Configuration -> Storage Setup menu. 14. At this point the menu will inform you to remove any usb devices 15. As it restarts the CW-3000HD will go though a hardware check and determine if it can safely begin the Storage Setup process.
Page 37: Shared Folders
Shared Folders The Shared Folders function supports the mounting of Windows style shares. Once you have enabled sharing on a folder you will be able to configure the CW-3000HD to automatically mount that shared folder to your CW-3000HD. Press the Red button to Add a shared folder ●...
Page 38 Mount Name – Enter a descriptive name by which you would like the share identified. ● Address – Using the provided example as a reference enter the machine name and path ● to the network share. User – Enter the username for the share (if required) ●...
Page 39: Satellite Tv Setup
Satellite TV Setup Guide Type – Select the preferred style of guide from the list of available options. ● Guide Auto Scan – Enable or disable auto-scan by selecting On or Off ● Press the blue button to save. ● Guide Auto Scan is an option to automatically update the EPG information.
Page 40: Weather Setup
Weather Setup Highlight the City field and clear it's contents. ● Enter the name of the city where you are located and the system will check for that city ● name. If there are multiple cities with that name, it will give you a list to choose from. ●...
Page 41: Antenna Menu
Antenna Menu Select the type of antenna to configure. ● PAGE 41 BACK TO...
Page 42: Satellite Setup
Satellite Setup Choose either a switch type or None for a single LNB. ● Supported switches: Diseqc: Typical 4 port committed diseqc switch. ○ (Also applies to DP34 and DPP44 switches) Mini Diseqc: 2 port “Toneburst” switch. ○ 22 Khz.: 2 port “Tone” switch. ○...
Page 43 Fill in the satellite that each LNB is aimed at in the name column. ● Press the blue button to save the changes. ● Highlight the Edit field and press enter to specify offset or modify the transponder ● frequencies of the satellite. (Press save when complete) Highlight the Scan field and press enter to scan an individual satellite.
Page 44: Adding A Satellite
Adding a Satellite Enter a satellite name. ● Enter the orbital position ● Enter a channel offset if needed for channel grouping. ● Use the red button to add transponders to the satellite ● The transponders may be edited on a satellite with the green button. ●...
Page 45: Satellite Scanning
NOTE: If more than one provider is to be scanned, an offset can be specified per satellite to avoid channel number collision. The CW-3000HD numbers channels by the Service ID by default. Channel numbers can be edited once scanning is finished, but during scanning duplicate SIDs will overwrite any previously scanned channels with similar SIDs.
Page 46: Editing Channels
Editing Channels Once scanning is complete the channels found may be edited by pressing the yellow ● button in the satellite setup screen. Unwanted channels can be deleted or the channel numbers changed. ● The red button deletes the highlighted channel. ●...
Page 47: Motor Support
Motor support Motor system works in either DiseqC 1.2 mode or USALS mode. If you use a switch for a Quad type LNB set the switch to the type of switch. ● Select Motor for switch port ● Select Edit to set up LNB and motor configuration. ●...
Page 48 Choose motor for switch port. Goto edit to set up LNB. ● If using a USALS capable motor, enter the Latitude and Longitude for your location. ● Choose the LNB type. ● Fill in the slots with the satellites that are to be set up. ●...
Page 49 Adapter: allows you to choose the internal adapter(s) or an external genpix adapter. ● Type: allows you to switch between diseqc 1.2 mode and USALS mode. ● Diseqc 1.2 mode Position: If the motor is already programmed you can enter the position if known. If not ●...
Page 50 USALS Mode Orbital Position: Location in degrees of satellite to aim at. (Tip: if you have a USALS ● motor that is not set dead on tweaking this number can allow you to use the USALS function once you find how far off one satellite is you can change the rest by the difference to simplify setup.
Page 51: Atsc Scanning
ATSC Scanning ATSC is for Over The Air (OTA) digital broadcasts requiring an external antenna. Press the green button to start the scan. ● Press the yellow button to edit the channels ● Press the blue button to save the channel list after the scan is complete. ●...
Page 52: Edit Atsc
Edit ATSC The transponders may be edited by pressing the green button. ● Add a transponder with the red button and delete a transponder channel frequency ● with the yellow button. When done press the blue button to save the changes. ●...
Page 53: Cable Scanning
Cable Scanning The ATSC card in the CW-3000HD is also capable of tuning some digital cable channels providing they are unencrypted or "in the clear". There are some additional caveats. Your cable company must use a QAM256 modulation. Not all of them do. It is the most prevalent modulation but the cable companies are free to do as they see fit.
Page 54: Edit Qam
Edit QAM The transponders may be edited by pressing the green button. ● Add a transponder with the red button and delete a transponder with the yellow ● button. When done press the blue button to save the changes. ● PAGE 54 BACK TO...
Page 55: Profiles Menu
Profiles Menu The CW-3000HD uses a unique system for parental control. It's a profile system. Profiles can be created for different users assigning each profile a set of channels, sites, and applications. By default the system comes with 1 user and Admin. Admin is strictly for system setup and profile management.
Page 56: Adding A Profile
Share on Network enables both sharing of the profile via Windows style networking and NOTE: sharing of the profile via the internal web server. (ie. From the web browser of a networked PC type in the IP of your CW-3000HD) (http://192.168.x.x) PAGE 56...
Page 57: Editing A Profile
Share on Network enables both sharing of the profile via Windows style networking and NOTE: sharing of the profile via the internal web server. (ie. From the web browser of a networked PC type to the IP of your CW-3000HD) (http://192.168.x.x) PAGE 57...
Page 58: Assigning Antenna Channels
Assigning Antenna Channels Use the up/down buttons to select a profile. ● Available channels will be displayed in the left available box. ● Channels that have been added will be in the right selected box. ● To move individual channels highlight a channel and press enter. ●...
Page 59: Assigning Ip Channels
Assigning IP Channels Select profile with up/down buttons. ● The available list can be filtered by country. ● Use the up/down buttons in the country box to select a filter. ● Available channels will be displayed in the left available box. ●...
Page 60: Configure Ip Channels
Configure IP Channels Press the red button to add a channel to the channel list. ● Press the green button to remove a channel from the channel list ● Press the yellow button to edit an existing channel. ● PAGE 60 BACK TO...
Page 61: Add Ip Channel
Add IP Channel Types allows you to choose between radio and TV. ● Countries allows you to specify where the channel originates. ● Languages specifies the spoken language of the channel. ● Categories allows you to specify the theme of the channel. ●...
Page 62: Assigning Applications
Assigning Applications Select profile with up/down buttons. ● Available applications will be displayed in the left available box. ● Applications that have been added will be in the right selected box. ● To move individual applications highlight an application and press enter. The box to the ●...
Page 63: System Operation
System Operation Profiles The initial system start screen contains a list of all available profiles.. ● Select the user profile and press the enter button. ● User is the default profile used in the example screens.. ● NOTE: The profile name “User” is the display name specified when the user profile was created NOTE: The following screens may differ depending on the applications assigned to the profile.
Page 64: Profile Applications
Profile Applications IPTV starts the IPTV viewing application. ● Satellite TV starts the TV viewing application. ● Video starts the video viewing application. ● DVD starts a DVD viewing application. ● Pictures starts the picture viewer application ● Web starts the web browser application. ●...
Page 65: Iptv
IPTV IPTV viewer application is for viewing streaming video from the Internet. The CW-3000HD comes preconfigured with approximately 450 IP channels from all over the world. Other channels can be added by the user to enhance the viewing experience. Note: IPTV function requires a network connection with Internet access.
Page 66: Iptv Channel Categories
IPTV Channel Categories Pressing the red button will bring you to the Categories screen. ● Use the arrow keys to navigate and select the categories. ● Highlight a channel and press the blue, or “play”, button to view the highlighted ●...
Page 67 TV is the satellite TV viewing application. Remote Control Keys For TV Viewer The following remote control keys are used to control the TV operation. To keep the number of different keys as small as possible, several keys have different meanings in the various modes: Remote Button Normal Menu...
Page 68: Navigating Through The On Screen Menus
In a numerical input field the keys 0..9 are used to enter the data, and the Left key can be used ● to delete the last entered digit. In a text input field (e.g. the file name of a recording) the characters can be entered by pressing ●...
Page 69: The Grid Program Guide
The Grid Program Guide The EPG button will display a semitransparent grid style "Electronic Program Guide" ● Up, Down, Left and Right will move the cursor through the guide. ● The Yellow (Page Up) and Red (Page Down) buttons move through the guide one page ●...
Page 70: The "Schedule" Menu
The "Schedule" Menu The "Schedule" menu presents a list style "Electronic Program Guide" (EPG). ● Select "Schedule" from the "VDR" menu to get a list of all upcoming broadcasts on the ● current channel. Up and Down can be used to scroll through this list, and pressing Enter displays detailed ●...
Page 71: Selecting A Channel
Selecting a Channel There are five ways to select a channel: 1. With no On Screen Menu displayed press the Up or Down button to switch to the next higher or lower channel. 2. Press the EPG button to bring up the grid program guide and browse through the guide with the Up and Down or Yellow(Page Down) and Red (Page Up) buttons.
Page 72: Instant Recording
Instant Recording Recording can be started in the current channel by pressing the Red button in the "VDR" ● menu or pressing the Record button. This will create a timer event named "@channelname" that starts at the current time and ●...
Page 73: Replaying A Recording
Replaying a Recording All recordings are listed in the "Recordings" menu. ● Browse through the list with the Up and Down button and press Enter (or the Red ● button) to start playback. New recordings are marked with an '*'. ●...
Page 74: Editing Recordings
Editing Recordings Explained While in Replay mode, the following keys can be used to manipulate editing marks: ● Toggles an editing mark. If the mark indicator shows a red triangle, the current mark is deleted. Otherwise a new mark is set at the current position. 4, 6 Move an editing mark back and forward.
Page 75: Quick Mini-Howto
Quick Mini-Howto STEPS FOR EDITING RECORDINGS: Go to recordings Play the recording Skip ahead to when the show starts Hit pause Hit 0 to create a mark If you want to move the mark a bit use 4 or 6 depending on the direction Hit play Skip ahead to the commercial (or end of the show if it's commercial free) Hit pause...
Page 76: Programming The Timer
Programming the Timer Use the "Timer" menu to maintain the list of timer controlled recordings. The parameters in the "Edit timer" menu have the following meanings: Active: Defines whether the timer will be processed ● (set it to 'no' to temporarily disable a timer). Channel: The channel to be recorded (as defined in the "Channels"...
Page 77 Lifetime: The number of days (0..99) a recording made through this timer is guaranteed ● to remain on disk before it is automatically removed to free up space for a new recording. Note that setting this parameter to very high values for all recordings may soon ○...
Page 78: Video
Video The video application is for viewing movies downloaded from the Internet or other sources. Most video formats including mpeg, avi, divx, wmv, mov and real media files are supported. Note that certain newer formatted wmv files and DRM protected videos will not work with this player.
Page 79 External File Selection If “external” is selected, a list of devices is displayed. ● Select the device containing the video file and press “Enter”. ● Highlight the desired video file and press the blue, or “Play”, button to start playback. ●...
Page 80: Video Viewer Keys
Video Viewer Keys PAGE 80 BACK TO...
Page 81: Pictures
Pictures The pictures application allows for high quality picture viewing in a slideshow format or single viewing. It has other popular features like image zoom, pan and rotate. A list of files and directories will be displayed containing two directories “external” and ●...
Page 82: Picture Viewer Keys
Picture Viewer Keys PAGE 82 BACK TO...
Page 83: Web
The web application is for browsing the internet allowing the user access to their favorite websites and webmail. This award winning Mozilla browser, with proper plugins installed, provides viewing of streaming media from popular video sharing websites and much much more.
Page 84: Dvd
The DVD application is for viewing DVD movies on DVD disks. Press enter on the DVD button to begin viewing the DVD disk in the drive. DVD Viewer Keys PAGE 84 BACK TO...
Page 85: Music
Music The Music application is for listening to audio files in MP3s and other formats. Note that DRM protected files are not supported. Music playback can be from local storage as well as external devices (e.g. USB stick, CD/DVDROM). See appendix A for device connection instructions. Music playlist screen: ●...
Page 86 External Files Selection: ● If “external” is selected, a list of devices is displayed. ● Select the device containing the audio file and press “Enter”. ● Available music files in the current directory are displayed in the left “Available” box. ●...
Page 87: Music Player Keys
Music Player Keys PAGE 87 BACK TO...
Page 88: Roaster
Roaster Roaster is an application for converting video recordings. Prepare DVD - Convert HD and SD recordings to DVD-ISO image. ● Prepare Video - Create HD or SD MPG-ISO image of recordings. ● Burn DVD - Burn DVD-ISO images to DVD media. ●...
Page 89: Prepare Dvd
Prepare DVD Highlight and browse the Titles ● Highlight the recording under the title you wish to prepare ● Press the blue button to Prepare DVD of the recording ● Press the green button to cancel ● When active, Roaster will update the screen with messages displaying the current operation and display the percentage of progress per operation.
Page 90 Space requirements for Prepare DVD Prepare DVD requires a substantial amount of free space for it's conversion and image creation processes. You will need approximately 3.5 times the size of your recording as free space. A 2 hour HD recording will usually have about 7-8 segments of 2 GB each. A 2 hour SD recording will usually have about 1-2 segments of 2 GB each.
Page 91: Prepare Video
Prepare Video Highlight and browse the Titles ● Highlight the recording under the title you wish to prepare ● Press the blue button to Prepare Video of the recording ● Press the green button to cancel ● Recordings created with the Satellite TV application are comprised of multiple segments. Prepare Video allows you to create a disc image containing the separate video segments of your recordings.
Page 92: Burn Dvd
Burn DVD Once Prepare DVD has completed enter Burn DVD section and highlight the DVD Image file. Insert blank DVD media that is large enough to accommodate the size of the image. The size is displayed at the upper right of the screen. Burn DVD starts the write process ●...
Page 93: Burn Video
Burn Video Once Prepare Video has completed enter Burn Video section and highlight the Image file. Insert the appropriate blank media that is large enough to accommodate the size of the image. The size is displayed at the upper right of the screen. Burn Video starts the write process ●...
Page 94: Games
NOTE: If for some reason your game will not launch check the game log. It can provide insight into issues like mistakenly forgetting to include all required files. For specific game troubleshooting refer to the Internet and utilize a search engine. The CaptiveWorks forum will not provide any games support. PAGE 94 BACK TO...
Page 95: Cd Player Keys
The CD application is for listening to CD music. Highlight CD in your applications list and press enter to begin playing the CD disc in the drive. CD Player Keys PAGE 95 BACK TO...
Page 96: Appendix
Appendix External USB device connection The CW-3000HD can make use of optional external devices to extend the functionality of the system. USB memory stick can also be used to play audio and video files. A USB memory stick may also be used to update the software on a system that has no access to the Internet.
Page 97: Keyboard / Mouse Connection
Keyboard / Mouse Connection A keyboard and mouse may be used with the CW-3000HD for ease in using the web browser or other future enhancements. The labeled connections below are for connecting a PC style PS/2 keyboard and mouse. Ensure that the correct device is connected to the appropriate port. A USB mouse/keyboard may also be used with the CW-3000HD.
Page 98: Networking With Windows Pc's
Under computer name enter CW3000HD and click search It should then show up under the My Network Places window named 'CAPTIVEWORKS (Cw3000hd)' For future ease of use you can drag this to the desktop if you like. Another way to quickly view the CW3000HD is to type in the explorer bar:...
Page 99: Remote Control - Keyboard Cross-Reference
Remote Control - Keyboard Cross-reference The remote control actions can be duplicated when using a keyboard with these keystrokes. Power CTRL+P Exit App CTRL+X Timer CTRL+T Play CTRL+Y Pause CTRL+U Stop CTRL+O Record CTRL+R Rewind CTRL+W Fast Forward CTRL+F Skip Back CTRL+B Skip Forward CTRL+D ENTER...
Page 100: Troubleshooting
A web based 'logs' access point. This means you should be able to point the web ● browser of a Networked PC to the IP of your CW-3000HD. (example: http://192.168.1.103) Another option is to use an external utility like WinSCP and access the internal /var/logs ●...
Page 101: Display Diagnostics
I do not see the boot screens, all I get is a blank screen. If your CW-3000HD does not display any video when you first hook it up it is possible that the memory became unseated from its slot during shipping. The first thing to do is to disconnect the box from power and open the top lid.
Page 102: Remote Control Diagnostics
My remote wont work unless I am three feet or less from the box, new battery's didn't help. What can I do to increase the range? During assembly of some of the initial CW-3000HD units there were cases where the remote sensor was out of alignment.
Page 103: Satellite Tv Diagnostics
It may be that you are getting interference(noise) somewhere between your ● antenna and your CW-3000HD. That being the case you will have to recheck your cabling and any other component in between (diplexers, splitters, barrel connectors, etc.). Start by simplifying your setup and use a direct line. If that solves the issue add any component back one at a time until you can determine the culprit causing the noise.
Page 104: Shared Folders Diagnostics
Shared Folders Diagnostics I need more details When sharing a drive in Windows using drive k: as an example you will want to assign a share name for it something like drive_k. Assigning a drive is done by right-clicking and selecting 'share as'.
Page 105 There were some changes from XP to Vista where Vista no longer supports the NTLM protocol by default. The CW-3000HD is currently using smb version 3.0.22 which should have support for the newer NTLM2 protocol of Vista. Some users have reported their Vista is working, yet some other have difficulty so there may be differences in Vista releases.
Page 106: Software License
Software License The CW-3000HD is using open-source software. The operating system and multimedia software licenses vary. The individual licenses can be found with the source code for the individual applications. Generally they fall under the GPL or it's variants. The Java GUI Is licensed separately from the rest of the system. That license follows:...
Page 107: Warranty Information
Official CaptiveWorks CW-3000HD support site: http://www.CaptiveWorks.org The official support site contains the source code and a technical support forum. Official updates will be found through the CW-3000HD update facility or directly on the official support site. Email support can be reached at support@captiveworks.org...

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