Avaya TELink 700 Flash Installation And Operation Manual
Avaya TELink 700 Flash Installation And Operation Manual

Avaya TELink 700 Flash Installation And Operation Manual

Avaya telco line surge protector

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TELink 700 FLASH
by
INSTALLATION AND OPERATION MANUAL
Attention:
A telco line surge protector
should be used in series with
the line connected to this unit.
Please leave this manual with the unit after installation
Important warranty information enclosed
Magic On Hold
720 Brooker Creek Blvd., Ste. 215
Oldsmar, FL 34677
800.584.HOLD (4653)
Fax: 727.785.7659
http://magiconhold.com
info@onholdbusiness.com
TELink 700 FLASH
04/2009

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Summary of Contents for Avaya TELink 700 Flash

  • Page 1 TELink 700 FLASH INSTALLATION AND OPERATION MANUAL Attention: A telco line surge protector should be used in series with the line connected to this unit. Please leave this manual with the unit after installation Important warranty information enclosed Magic On Hold 720 Brooker Creek Blvd., Ste.
  • Page 2: Fcc Notice

    The warranty extends five (5) years from the date of original purchase and covers parts and labor. Buyer must provide written notice to Avaya within the warranty period of any defective part or conditions. If the defect is not the result of improper use,...
  • Page 3: Table Of Contents

    DEDICATED LINE INSTALL PROCEDURE ..........7 FAX SHARE INSTALL PROCEDURE ............9 FINAL INSTALLATION................11 3. OPTIONAL FEATURES ................12 4. TROUBLESHOOTING ................. 14 LIST OF TABLES TABLE 1—STATUS LIGHT INDICATIONS............11 TABLE 2—NIGHT LIGHT INDICATIONS............13 TABLE 3—TROUBLESHOOTING ..............14 TELink 700 FLASH 04/2009...
  • Page 4: System Description

    In a typical installation, the unit is installed directly to the incoming telephone line with no other telephone equipment connected prior to the TELink. An installation involving a KSU or PBX may look like what is illustrated below: TELink 700 FLASH 04/2009...
  • Page 5: Installation

    Keep in mind that whichever installation procedure is used, the TELink must always be connected directly to the telephone company input, ahead of any other devices using that line. If you have any questions or require assistance installing the TELink, please contact your MOH provider. TELink 700 FLASH 04/2009...
  • Page 6: Voice Line And/Or Night Answer Install Procedure

    7. Plug the included 12VDC power supply into a normal 110VAC wall outlet. Connect the other end to the 12VDC jack on the back of the TELink. 8. Turn the power switch ON. Turn to page 9 for further instructions. TELink 700 FLASH 04/2009...
  • Page 7: Dedicated Line Install Procedure

    7. Plug the included 12VDC power supply into a normal 110VAC wall outlet. Connect the other end to the 12VDC jack on the back of the TELink. 8. Turn the power switch ON. Turn to page 9 for further instructions. TELink 700 FLASH 04/2009...
  • Page 8 TELink 700 FLASH 04/2009...
  • Page 9: Fax Share Install Procedure

    7. Plug the included 12VDC power supply into a normal 110VAC wall outlet. Connect the other end to the 12VDC jack on the back of the TELink. 8. Set the fax machine to answer on the fewest rings possible (but a minimum of two rings). TELink 700 FLASH 04/2009...
  • Page 10 9. Turn the power switch ON. Turn to page 9 for further instructions. TELink 700 FLASH 04/2009...
  • Page 11: Final Installation

    Data session with PC Controller is being Flashing Fast attempted or is in progress Alternating – Fast Flash / No The TELink failed to validate the callback Flash number. Contact your MOH provider. Table 1—Status Light Indications TELink 700 FLASH 04/2009...
  • Page 12: Optional Features

    Sample schedule: Night Answer turns OFF at 9am and ON at 5pm Monday-Friday, with no ON or OFF time scheduled for Saturday and Sunday. Under this schedule, Night Answer is active during non-business hours (5pm-9am) and all weekend long. TELink 700 FLASH 04/2009...
  • Page 13: Table 2-Night Light Indications

    The NIGHT light on the front of the TELink indicates the current ON/OFF status of the Night Answer feature: NIGHT Light Indication Night Answer ON Night Answer OFF Slow flash – Night Answer OFF Flashing Fast flash – Night Answer ON Table 2—Night Light Indications TELink 700 FLASH 04/2009...
  • Page 14: Troubleshooting

    STATUS (or ACTIVE) light number has failed. alternates between 1 second • If the initial callback validation has failed you flash flash, and 1 second no flash. will need to contact your MOH provider for further instruction. Table 3—Troubleshooting TELink 700 FLASH 04/2009...

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