Hawaiian Telcom TV Set top box User Manual
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Hawaiian Telcom TV Set top box User Manual

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Hawaiian Telcom TV
User Guide

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Summary of Contents for Hawaiian Telcom TV Set top box

  • Page 1 Hawaiian Telcom TV User Guide...

  • Page 2: Table Of Contents

    Table of Contents Hawaiian Telcom TV Introduction Your Hawaiian Telcom TV Set Top Box Your Remote Control Settings Screen Aspect Resolution Digital Audio Output Using Your Hawaiian Telcom TV Service High Defi nition TV Managing Live TV Feeds Using The Menu...

  • Page 3: Hawaiian Telcom Tv Introduction

    Hawaiian Telcom TV. A Better Choice. Say hello to the next generation of home entertainment in Hawai‘i. Welcome to Hawaiian Telcom TV, an innovative new way to watch television. Get ready for more enhanced features, more channel choices and more control. Plus, our Whole Home DVR allows you to record more —...
  • Page 4 With a Hawaiian Telcom TV Digital Video Recorder (DVR), you can record, pause and replay live TV with the press of a button. What’s more, with Whole Home DVR, one DVR is all you need. That means you have the power to schedule and watch your recordings from any TV connected to your Hawaiian Telcom TV service.

  • Page 5: Your Hawaiian Telcom Tv Set Top Box

    – Turns your Set Top Box on or off and is lit when power is on Link – Lit when the Set Top Box is connected to the Hawaiian Telcom network – Lit when the Set Top Box is confi gured to display HD content Record –...

  • Page 6: Back View

    BACK VIEW Video In – For Hawaiian Telcom installer use only Video Out – Connects to the antenna jack on the TV Network In – Connects the network cable from your home network or modem Component Video Out – Component video cables can be used for high quality signals to...

  • Page 7: Your Remote Control

    One Remote Control is all you need Your Hawaiian Telcom TV Remote Control is universal. That means it works with just about any television set as well as most DVD players, VCRs and A / V receivers. We’ll show you how to program your remote at hawaiiantel.com/tv.
  • Page 8 How to Use Your Hawaiian Telcom TV Remote Control Control devices with mode buttons Record TV with one click Skip back in 7 second increments Fast-forward in 30 second increments Go to Video On Demand Go to recorded TV (VOD) library...

  • Page 9: Settings

    Settings SCREEN ASPECT RESOLUTION Using your TV’s user guide as a reference, you can adjust your screen settings by choosing the most suitable resolution from this list and then following steps 1 to 8: 4:3 standard defi nition Widescreen standard defi nition 720p on high-defi...

  • Page 10: Digital Audio Output

    DIGITAL AUDIO OUTPUT Digital audio output allows you to adjust your audio settings. 1. Press 2. Use to select Settings. 3. Use to select Audio and press 4. Use to select Digital audio output and press 5. Navigate to select Stereo or Surround sound and press 6.

  • Page 11: Using Your Hawaiian Telcom Tv Service

    Using Your Hawaiian Telcom TV Service HIGH DEFINITION TV It’s television as you’ve never seen it before. With Hawaiian Telcom’s High Defi nition (HD), you’ll experience true widescreen picture quality that’s 10 times better than standard television. Add 5.1 Dolby® Digital sound for theatre-quality viewing in the comfort of your home.

  • Page 12: Managing Live Tv Feeds

    MANAGING LIVE TV FEEDS Hawaiian Telcom TV supports up to 8 TVs and delivers 4 live TV feeds to your household. A TV feed can be a live TV show, a Video on Demand (VOD) program or a Pay Per View (PPV) event. If you have a DVR, you can watch or record 4 live TV programs simultaneously among the TVs in your household.

  • Page 13: Using The Menu

    Using Your Hawaiian Telcom TV Service USING THE MENU Use the menu to quickly access the Live TV, Recorded TV, Video On Demand, Settings and Interactive drop down menus. Here is a brief description of each drop down menu: LIVE TV GUIDE Accesses the program guide.

  • Page 14: Video On Demand

    VIDEO ON DEMAND BROWSE VIDEOS Lists all videos by category. CURRENT RENTALS Lists all your rented titles and those that are still available to view. SEARCH Allows you to easily fi nd your favorite VOD titles. SETTINGS Allows you to turn system sound effects on or off, access system GENERAL information and troubleshoot your connection.

  • Page 15: Using The Onscreen Guide

    Using Your Hawaiian Telcom TV Service USING THE ONSCREEN GUIDE Use the guide to fi nd out which shows are on and which ones are coming up. Guide Displays program listings by time and channel. Programming view Displays 2 hours of program listings.

  • Page 16: Picture-In-Picture Browsing

    PICTURE-IN-PICTURE BROWSING Find out what’s playing on other channels without missing a moment of what you are currently watching. 1. Press to scroll through channels while watching live TV. 2. Press to scroll through time-slots while watching live TV. 3. Press to select a program or to get more information about an upcoming program.

  • Page 17: Customizing Your Guide

    Using Your Hawaiian Telcom TV Service CUSTOMIZING YOUR GUIDE Customize your guide so that it shows only the channels you watch the most. 1. Press 2. Use to select Settings. 3. Use to select Television and press 4. Use to select Customize channel guide and press 5.

  • Page 18: Set-Up Favorites

    SET UP FAVORITES You can customize your onscreen guide to display only the channels you want to view by creating a favorites list. A separate favorites list can be created on each Set Top Box. Creating your favorites list 1. Press 2.

  • Page 19: Using Search

    Using Your Hawaiian Telcom TV Service USING SEARCH Use search to quickly and easily fi nd your favorite TV shows, VOD titles and PPV events. 1. Press 2. Navigate to Search and press . Now search by one of the following:...

  • Page 20: Video On Demand (Vod)

    HAWAIIAN TELCOM VIDEO ON DEMAND (VOD) Want to watch it now? With Hawaiian Telcom’s VOD, you can order and watch movies whenever you want. There are hundreds of titles to choose from, including the latest Hollywood blockbusters, timeless classics and more. Plus, VOD lets you pause, stop, play, rewind and fast-forward your movie so you never miss a beat.
  • Page 21 Using Your Hawaiian Telcom TV Service WATCHING A RENTED VOD PROGRAM Watch your rentals as many times as you want within the rental period (24 hours for most rentals). 1. Press (VIDEO ON DEMAND) to view your current rentals. 2. Use to select the movie you would like to watch and press 3.

  • Page 22: Pay Per View (Ppv)

    From special events to live sports, like ESPN Gameplan/Full Court games and UFC® events, Hawaiian Telcom Pay Per View has something for everyone. Gather friends and family for a live PPV event and everyone can view the action from a front row seat.

  • Page 23: Parental Control

    Using Your Hawaiian Telcom TV Service PARENTAL CONTROL Even with hundreds of channels and programs to choose from, you can still easily control the content your family watches. By using your secret PIN to confi gure the Parental Controls on your Set Top Boxes, you’ll be able to block programs by content, rating and channel;...
  • Page 24 BLOCKING CHANNELS Allows you to block selected channels. Allows you to block movies rated G, PG, PG-13, R, NC-17 and TV programs rated TV-MA, TV-14, TV-PG, TV-G, TV-Y7, TV-Y. MOVIE & TV RATINGS When you choose to block by rating, all programs with higher ratings will also be blocked.

  • Page 25: Using Your Hawaiian Telcom Tv Digital Video Recorder

    Using Your Hawaiian Telcom TV DVR Whole Home DVR puts you in control. Record, pause and replay your favorite shows at the touch of a button. Watch what you want, when you want. WHOLE HOME DVR Imagine watching the fi rst half of a recorded show in your living room, then moving to your bedroom to view the rest.

  • Page 26: Dvr Menu

    DVR MENU Quickly and easily manage your recordings through the DVR menu. 1. Press (RECORDED TV). 2. Use to access your recordings, edit your recording settings, or add a recording. RECORDING PROGRAMS When a program is being recorded, a red icon will be displayed in the guide regardless of which Set Top Box you are watching TV on.
  • Page 27 Using Your Hawaiian Telcom TV DVR RECORDING A SERIES 1. Press 2. Navigate to the program that you want to record. 3. Press (RECORD) twice. 4. A series record icon will appear in the program guide. STOPPING A RECORDING 1. Press (RECORDED TV).
  • Page 28 CANCELLING A FUTURE RECORDING 1. Press (RECORDED TV). 2. Use to select Scheduled. 3. Use to select the program that you wish to cancel recording and press 4. To cancel a recording of: An episode – select Don’t record, press and then select Cancel episode or Cancel recording and press A series –...
  • Page 29 Using Your Hawaiian Telcom TV DVR CUSTOMIZING RECORDING SETTINGS No matter what time an episode of your favorite show ends, you can customize your settings to extend recording time or protect it from being deleted. And if you’d like to save an entire series, you can also customize the start time, extend recording time and choose whether you want to record fi...
  • Page 30 WATCHING A RECORDED PROGRAM 1. Press (RECORDED TV). 2. Use to select the recorded show that you want to watch and press 3. Select Play and press to view the recording from the beginning. Your recorded program will stop if you tune to another channel. You can resume watching exactly where you left off by pressing (RECORDED TV) to view the Recorded TV menu.

  • Page 31: Managing Recording Confl Icts

    Using Your Hawaiian Telcom TV DVR MANAGING RECORDING CONFLICTS Do you have multiple programs you want to watch that are playing at the same time? No problem. Record up to 4 programs at once, on any TV in your home.

  • Page 32: Frequently Asked Questions

    How many TVs can I watch Hawaiian Telcom TV on? Hawaiian Telcom TV supports up to 8 TVs, and at any one time you can watch live TV on 4 TVs. If you have a DVR, you can watch your recordings on the rest of your TVs.
  • Page 33 Frequently Asked Questions How long can I pause live TV for? With a DVR, you can pause live TV for up to 90 minutes. After 90 minutes the paused program will start playing again. What happens when my DVR’s storage space is full? If all your recordings are protected and your DVR’s storage space is full, a pop-up will warn you and your DVR will stop recording.

  • Page 34: Troubleshooting Your Hawaiian Telcom Tv System

    If the Set Top Box is connected to a switched electrical outlet, make sure that the switch is on. If the green LED light at the front of the Hawaiian Telcom TV Set Top Box lights up, your box is now on and working.

  • Page 35: Before Calling Technical Support

    Check to ensure that the audio output cables from the Hawaiian Telcom TV Set Top Box to the TV are fi rmly connected. The power light on the Hawaiian Telcom TV Set Top Box is on, but I have a snowy screen on my TV If your Hawaiian Telcom remote control is programmed to control your TV, press the TV button, and then press the TV/Video button to cycle through your video inputs.

  • Page 36: Key Customer Records And Contact Information

    You will also want to avoid connecting any equipment to the USB ports on the back of your Hawaiian Telcom TV Set Top Box. They’re for future use only and you could potentially damage both the equipment and the Set Top Box.

  • Page 37: Index

    34, 35 31, 33–35 Interactive Program Guide (IPG) 2, 7 5–6, 33 Guide Video On Demand (VOD) 3, 7–8, 10, 12–14, 16–17, 23, 25, 26, 33, 34 7, 11–13, 18–21, 23, 31–32 Outputs 9, 13, 34 ©2011 Hawaiian Telcom 5/11 Index...
  • Page 38 Always on...

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