Table of Contents
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keeping your home
safe and clean
Read This Manual
Inside you will find many helpful hints on how
to use and maintain your dehumidifier properly.
Just a little preventative care on your part can
save you a great deal of time and money over
the life of your dehumidifier. You'll find many
answers to common problems in the chart of
troubleshooting tips. Review the chart of
Troubleshooting Tips before calling your
service engineers.
ECOAIR TECHNICAL SUPPORT
UK TEL: +44 208 459 2458
EMAIL: technical@ecoair.org
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Summary of Contents for Ecoair ECO DD122FW SIMPLE MK2
- Page 1 You’ll find many answers to common problems in the chart of troubleshooting tips. Review the chart of Troubleshooting Tips before calling your service engineers. ECOAIR TECHNICAL SUPPORT UK TEL: +44 208 459 2458 EMAIL: technical@ecoair.org...
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Page 2: Table Of Contents
INDEX IMPORTANT SAFETY INSTRUCTIONS ................BS PLUG WIRING ........................FEATURES ..........................PRODUCT DESCRIPTION ...................... THE CONTROL PANEL ......................UNIT SETUP..........................TO OPERATE SAFELY ......................TO EMPTY THE BUCKET ....................... TO DRAIN WATER (Continuous Drainage) ................MAINTENANCE ........................TROUBLESHOOTING ......................9-10 SPECIFICATIONS ........................ -
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE OPERATING. WARNING - This appliance is intended for use in a domestic environment and light office use only. Any other use is not recommended by the manufacturer and may cause fire, electrical shocks or other injury to person or property. -
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS Do not use the unit in confined spaces such as inside closets or between furniture. (Restricted ventilation may cause overheat or fire) Caution Do not place the dehumidifier in a broom cupboard, boiler room, small unventilated rooms etc. Avoid placing the dehumidifier in small confined areas or in close proximity to a radiator or heat source such as tumble driers, cookers etc. -
Page 5: Bs Plug Wiring
BS PLUG WIRING Wiring Instructions: Should it be necessary to change the plug please note the wires in the mains lead are coloured in accordance with the following code: BLUE - NEUTRAL BROWN - LIVE GREEN AND YELLOW - EARTH As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: 1. -
Page 6: Features
FEATURES • Compressorless dehumidifier - uses desiccant rotor technology • Environmentally friendly with no harmful gases & quiet in operation • Moisture removal - 7 litres/day (20°C RH60%) • Water tank capacity - 2 litres • Laundry mode - set on continuous running •... -
Page 7: The Control Panel
Full / Check Power On 80% RH 40% RH Quiet Turbo ECO DD122FW SIMPLE MK2 Laundry Power on Indicator Humidistat Power Selection Switch Continuous Mode Humidistat Turn the knob clockwise to turn on the unit with a desired humidity setting. -
Page 8: Unit Setup
UNIT SETUP Place the unit in an upright position on a stable, Top min 60cm Please ensure the unit is a safe distance away from a wall or furniture (see the right graphic). Air outlet Please keep clothes at a safe distance of 60 cm from air outlet of the unit to prevent water dripping into the unit. -
Page 9: To Empty The Bucket
TO EMPTY THE BUCKET 1. When the bucket is full, the Full/Check LED lights up and the unit stops. 2. Do not move the unit or remove the bucket, if the machine is still operating, as water may leak, damage the unit or cause an electric shock. 3. -
Page 10: Maintenance
MAINTENANCE Cleaning the unit 1. Turn off the unit, wait for the fan to stop and unplug from the power socket. 2. Clean the surface with a soft damp cloth. 3. Dry thoroughly with a towel after cleaning. 4. In order to avoid damage, do not wash the machine with water, or let water drip into the air inlet or outlet. - Page 11 TROUBLESHOOTING The following conditions are normal: 1. The unit works within room temperature about 1~35ºC. It may stop operation out of this range or when the air inlet or outlet is covered. (The "Full / Check" LED light will illuminate) 2.
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Page 12: Troubleshooting
TROUBLESHOOTING Smell coming from the dehumidifier When you first use the dehumidifier and periodically afterwards you might notice a smell coming from the dehumidifier. This is caused by the Zeolite desiccant material and is not a sign that the dehumidifier is faulty, nor is it harmful to humans or pets. The smell occurs because the Zeolite absorbs odours from items like cigarettes, cosmetics, hair sprays, building materials and new furniture and then when the desiccant is heated the smell is discharged into the room. -
Page 13: Specifications
SPECIFICATIONS Model: ECO DD122FW SIMPLE MK2 Operating Temperature Range: 1ºC - 35ºC Dehumidification: 7 litres / day (20ºC / 60%RH) Water tank capacity: 2 litres Power Consumption (H / L) : 620W / 360W Voltage: 220-240V~ 50Hz N.W: 6 kg G.W: 7 kg... -
Page 14: Benefits Of Using Silver Nano Filter
EcoAir, Unit 7 Properller Park, 400 North Circular Road, London NW10 0AB Tel: +44 (0) 20 8459 2458 | Fax: +44 (0) 20 8451 1587 | Email: orders@ecoair.org | Website: www.ecoair.org Note: Due to our policy of innovation some specifications may be changed without notification. 3-11-2011... -
Page 15: Order Form
Payment Details (Please tick one below) Fax Form To Us Fax: 020 8451 1587 Mail Form To Us EcoAir Unit 7 Propeller Park, keeping your home safe and clean 400 North Circular Road, London NW10 0AB Tel: 020 8459 2458... -
Page 16: Service And Warranty
SERVICE AND WARRANTY ONE (1) YEAR LIMITED WARRANTY Save This Warranty Information Eco Air guarantees this product free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Coverage is valid only with proof of purchase. This unit must be operated under conditions as recommended, at voltage indicated on the unit.
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Questions and answers
The machine (always excellent until this problem) now cuts out almost immediately, with red light on, despite the water container having only just been emptied. I cannot see anything different from normal, so I suspect that it may be a faulty electrical component somewhere.
The Ecoair ECO DD122FW SIMPLE MK2 may be cutting out immediately with a red light on, even after emptying the water container, due to the following possible reasons:
1. Water Bucket Not Fitted Correctly – Ensure the water bucket is properly placed in its position. If it is not installed correctly, the unit will not operate, and the "FULL" light may remain on.
2. Sensor or Float Issue – The unit has a sensor that detects when the bucket is full. If the float mechanism inside the bucket is stuck or misaligned, the sensor may still detect it as full.
3. Blocked or Dirty Silver Nano Filter – A clogged filter can restrict airflow and affect performance. Cleaning the filter may help restore normal operation.
4. Internal Fault – If the above steps do not resolve the issue, there could be an internal fault with the sensor or another component, requiring professional inspection or service.
Check these factors to troubleshoot the problem.
This answer is automatically generated
Thank you very much for your most helpful advice. I've now given the dehumidifier a really thorough clean, going through all of the points you mention, and the machine now seems to work as it should - fingers very much crossed! It's good to have it back in action, particularly with the amount of rain we had on Sunday...