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CCS NHS Trust is working with Optimum Contact to seek patient feedback via web based technology
and hand held Ipads and Laptops.
The following procedures have been prepared for the completion of surveys using the laptops.
You must NOT log on using any member of staff's usual log on and password details as this
will enable participants to potentially access information on the Trust's networks.
If you experience any problems with your laptop that is not covered by this guide then please call:
Cambridgeshire Area
Luton Area
Peterborough Area
Laptop User Guide – April 2012 (Luton)
Laptop User Guide
Debbie Manning
Chris Hampson
Debbie Reichmann
Ann Fox
01480 308216
01480 355178
01582 556793
01733 758423
Laptop User Guide
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Summary of Contents for Optimum Contact Meridian
- Page 1 Laptop User Guide Laptop User Guide CCS NHS Trust is working with Optimum Contact to seek patient feedback via web based technology and hand held Ipads and Laptops. The following procedures have been prepared for the completion of surveys using the laptops.
- Page 2 • Click cancel on the Dell ControlPoint message (bottom right) TO ACTIVATE THE SURVEY Double click on https - www.oc-meridian.com icon, then click on All Services Survey For Laptop with Vodafone Mobile Connect Double click on ‘Mobile Connections ‘ Click Connect.
- Page 3 Laptop User Guide Once the survey has loaded: Click on Start Survey Select the ‘area’ drop down option and select the appropriate geographic area Select the ‘service/team’ drop down option and select your service. Pass the laptop to your patient/service user. Patient/Service user selects their answer using the laptop mousepad buttons If they have the option to enter a comment, type in using the keypad on the Laptop When the end of the survey is reached, select the ‘Complete Survey’...