InfoSight LabeLase 1000 Service Manual

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InfoSight

® ® ® ®

LabeLase

1000 Tag Printer

Service Manual

This manual is intended for qualified service technicians only.

Revision G2

February 2011

INFOSIGHT CORPORATION

20700 U.S. Route 23

P.O. Box 5000

Chillicothe, Ohio 45601 USA

+1.740.642-3600 Tel. (M-F 8am-5pm US Eastern Time Zone)

+1.740.642-4666 Emergency Service (outside normal business hours)

+1.740.642-5001 Fax.

www.infosight.com

Page 1 of 39

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Page 1 20700 U.S. Route 23 P.O. Box 5000 Chillicothe, Ohio 45601 USA +1.740.642-3600 Tel. (M-F 8am-5pm US Eastern Time Zone) +1.740.642-4666 Emergency Service (outside normal business hours) +1.740.642-5001 Fax. www.infosight.com Page 1 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 2: Copyright Information
(including but not limited to lost profits) arising out of, or relating to this manual or the information contained in it, even if INFOSIGHT CORPORATION has been advised, knew, or should have known of the possibility of such damages.
Page 3: Optical/Laser Safety
Never attempt to operate the Laser Tag Marker without the protective covers in place. Never attempt to override any of the safety interlocks on the tag printer. Never attempt to dismantle or repair the tag printer. In case of malfunction contact a Infosight service representative.
Page 4: Software/Firmware License Agreement
INFOSIGHT copyright notice. Additional copies may be made when authorized to do so in writing by INFOSIGHT. In addition to any other right of INFOSIGHT, INFOSIGHT has the right to terminate this license if the terms of this license are violated.
Page 5: Preface
PREFACE The LABELASE® ® ® ® 1000 Tag Printer is fourth in the family of InfoSight laser tag markers. The LABELASE® ® ® ® 1000 series contains many new features, including: a higher internal processor clock speed, a PC-driven interface and the ability to print multilingual fonts.
Page 6: Table Of Contents
Fuse Replacement Customer Service Functional Block diagram Serial Port Connections Declaration of Conformity 28-29 Laser Safety Appendix A | Laser Safety 31- 33 Drawings and Parts Listings 34-39 Page 6 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 7: Printer Setup
However, it will not automatically guide you through the configuration process for communications, and you must therefore follow the steps outlined in the Printer Communications and USB Drivers sections of this manual. Page 7 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 8: System Connections & Power-Up
Optional USB & ethernet NOTE: rear panel layouts may vary, connectors. See following section depending on the printer of this manual for instructions on configuration installing required drivers. Page 8 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 9: Printer Communications
Select the appropriate port from the pull-down list. If you are uncertain about which port to use, more details about each comm port are available in the Device Manager in Windows Control Panel. Page 9 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 10: Installing Usb Drivers
The USB driver is found on the Producer™ installation CDROM. Explore the disk (do not use the Auto Run feature), navigate to the installation directory, and run SETUP.EXE. This will run the VCP Installer program. When the VCP Installer has finished, click the Finish button. Page 10 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 11 Power on the printer and you will see a New Hardware message for the Adapter. Followed immediately by the Found New Hardware Wizard for the Serial Device: Install the software automatically as recommended. When the Wizard has finished installing, click on Finish. Page 11 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 12 Next you will receive a Found New Hardware message for the Serial Port Followed immediately by the Found New Hardware Wizard for the Serial Port: Install the software automatically as recommended. When the Wizard has finished installing, click on Finish. Page 12 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 13 Serial Device and the Serial Port will launch. Follow the guided prompts to install the software automatically as above, and then select the newly installed comm. port in the Producer™ menu. Page 13 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 14: Startup Sequence
The default password for new installations is blank (no data, no spaces). A new password should be created before printer is commissioned for regular operator use. Page 14 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 15: Loading New Tags
Press & Release Quickly = feed one tag-length OUT (forward). Press & Hold for 1 Second = feed one tag-length IN (reverse). Press & Hold for longer than 2 Seconds = CONTINUOUS REVERSE FEED. Page 15 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 16: Printing A Tag
For example, a single 3x3 (or 3x4, 3x6, etc) tag may be printed. If single printing of a 1x3 (25 x 76mm) tag is desired, a strip of at least 3 tags must be inserted in the front slot. Page 16 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 17: Labelase® Producer™ Software
Prints all PC-installed fonts, including multi-byte characters for Asian languages. User-selectable download of message data from a host computer via RS-232, network TCP/IP, or network file transfer. A wide selection of communications protocols includes InfoSight Extended, emulation of Zebra and Intermec standard printers, and simple comma or tab-separated, flat-file formats.
Page 18: Printer Configuration & Laser Settings
Typical Laser Settings (DRAFT mode OFF) Hot Tag™ Pic-Anneal® PermaLabel® X-Tag™ Laser Speed Tickle Duty Cycle Factory Settings Page 18 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 19: Cycle Time Considerations
MS PAINT to change the dimensions of the image and re-save the BMP file before importing into Producer™. Page 19 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 20: Best Practices And Helpful Hints
BEST PRACTICES AND HELPFUL HINTS To facilitate sharing of best practices among users, InfoSight has created an online DISCUSSION FORUM. You may access the forum via our home webpage or directly at http://www.infosight.com/forums/ Page 20 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 21: Basic Troubleshooting
Adjustment section of the built-in help. Problem: Barcode too long for tag size. Reduce number of characters in barcode data. Use more efficient barcode symbology. Reduce barcode scale. Page 21 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 22: Normal Maintenance & Servicing
DO NOT USE COMPRESSED AIR TO CLEAN OPTICS! DO NOT USE EYE GLASS WIPES CONTAINING ALCOHOL! For optics that are severely contaminated or damaged, contact InfoSight for replacement. Page 22 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 23: Air Filter Removal And Replacement
Carefully blow any lint or dust off the filter, or gently wash it in soap and water. Dry the filter thoroughly before reinstalling. Page 23 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 24: Cleaning The Internal Drive Mechanism
CAUTION: ALWAYS REPLACE THE FRONT CLEANOUT PLATE BEFORE CONNECTING POWER AND OPERATING THE PRINTER. NEVER OPERATE THE PRINTER WITH THE FRONT CLEANOUT PLATE OR THE PASS-THROUGH LENS REMOVED !! Page 24 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 25: Fuse Replacement
The fuse hold only goes back in one-way. If it does not fit easily, turn it upside down and then insert it gently so that it snaps in place. FUSE HOLDER REMOVED FUSE HOLDER FUSES ARE RATED FOR 250V / 5A AC Page 25 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 26: Customer Service
Call +1.888.642.3600, or outside the USA call +1.740.642.3600. Emergency Service After regular business hours, call +1.740.642.4666. On-Site Service InfoSight Corporation can dispatch a Field Service Engineer to your facility to perform equipment start-up, repair, maintenance, and training. Service Contracts Periodic scheduled on-site maintenance, technical service and extended warranties can be arranged by contacting Customer Service at the number below.
Page 27: Functional Block Diagram
Note: Handshake protocol is XON / XOFF. Communications adapters such as USB to RS232 must support XON / XOFF. XON is DC1 CTL-Q or 11h or 17 decimal XOFF is DC3 CTL-S or 13h or 19 decimal Page 27 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 28: Declaration Of Conformity
Standard(s) set forth in this document. InfoSight produces laser systems within one of two classes as identified and classified by the CDRH. These are Class I and Class IV. (see CDRH 21 CFR (J) 1040.1 - 1040 .5). End user of the equipment should be familiar with ANSI, CDRH and OSHA standards for radiation emitting devices as they apply to them also.
Page 29 EMC Immunity: • EN 55024:1998/A1:2001/A2:2003 ITE - immunity characteristics 1.2 TEST DATES November 18, 22-24, 29, 30, December 1, 8, and 9, 2004 Edward S. ONeal 2/25/2005 Chillicothe, Ohio Page 29 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 30: Laser Safety
Qualified Laser Service/Safety Technician! Because of the Class 4 classification, InfoSight will provide such a person to be available to the end user of this marker. The nominal power output of the laser used is 10 watts, with a maximum peak power output of 30 watts. It is a C02 infrared (invisible) laser with a wavelength of 10.57 to 10.63 microns.
Page 31 Should have. Shall have. Warning requirement. requirement. requirement. Systems Indoor Laser Shall have. Shall have. XE Optics requirement. requirement. requirement. Nominal Hazard Nominal Hazard Lasers Zone analysis Zone analysis Page 31 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 32 315 nm) range is most injurious to skin. In addition to thermal injury caused by ultraviolet energy, there is also possibility of radiation carcinogenesis from UVB. The shorter wavelengths are absorbed in the outer dead layers of the epidermis Page 32 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...
Page 33 UVA: 315-400 nm exposure may cause pigment darkening and skin burns. Visible: 400-700 nm exposure may cause photosensitive reactions and skin burns. Infrared 700-100,000 nm exposure may cause skin burns. Page 33 of 39 Copyright © 2003-2005 InfoSight Corporation All Rights Reserved...

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