Care Of The Finish; Maintenance; Troubleshooting; Operational Problems - Verify Audio Incorporated Parsifal Ovation Owner's Manual

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PARSIFAL OVATION
R.1.0

Care of the Finish

The high-gloss exotic wood veneer and black piano finish
available for the Parsifal is composed of high-grade Italian
lacquers. You will only find them on luxury pieces of furniture.
They are long-lasting finishes and need little care.
Never use any solvent or abrasives to clean your speakers. To
remove fingerprints, use a lint-free cloth moistened with a few
drops of water.
Use a cloth brush to clean the front panel black velvet. A
transparent packing tape works also very well.
The Verity Audio binding posts have been specially designed
to introduce a very low impedance path for high-power signals.
To keep it at its best, we recommend cleaning them every year
with one of the special contact cleaners available on the
market. The best results can be obtained from products that
have been specially formulated for gold-plated connectors.

Maintenance

Verity Audio products are offering years of trouble-free
performance. If for any reason, your speaker needs servicing,
contact your authorized Verity Audio dealer or call the Verity
Audio service department at (418) 682-9940 (North America)
or email us at support@verityaudio.com. Help is available
from Monday through Friday from 9:00 A.M. to 5:00 P.M.
Eastern Standard Time (EST), except on holidays.
If you seem to have an operational problem, try to solve it by
referring to the information in the Troubleshooting section of
this manual. If you cannot quickly resume normal operation,
contact Verity's experienced support personnel at the above
phone number.
Before contacting your Verity Audio authorized service
representative, make sure you have the following information
in hand.
Serial numbers
O
Place of purchase
O
Nature of the problem
O
Steps you have taken to solve the problem and the obtained results
O
A return authorization number is required for servicing any of
our products and it should be clearly identified on the
packaging before any shipment to our facilities. Every unit
shipped without return authorization number will be returned
to sender.
Attempting to repair the product by non-
authorize technicians may void the warranty
VERITY AUDIO

Troubleshooting

This section describes how to solve common problems you
may encounter when using your loudspeakers. Many problems
have simple solutions, so try these suggestions before you call
your dealer or Verity Audio support (see the Maintenance
section of this manual).
This section contains problems and solutions related to the
operation of your hardware. Try the solutions in the order
listed within each section.

OPERATIONAL PROBLEMS

Make sure:
1. all your audio apparatuses are plugged into a power source
and turned on. Their respective power light indicators
should be on;
2. every interconnect cable is connected properly and firmly;
3. every interconnect cable conduct signal normally;
4. your audio equipment selectors and controls are suitably
adjusted (source selector, volume control(s), mute selector,
etc.);
5. your software (CD, LP, Tape etc.) is properly installed and
currently running;
6. the connections are secure and there are no leads touching
each other. See the Installation section for details about
connecting your loudspeaker.

SONIC PROBLEMS

Make sure:
1. every transducer is currently working and that none of them
seems to make any abnormal noises;
2. all polarities are respected and that all cables are properly
installed;
3. every transducer is properly sealed and that no air leak
seems to occur around the transducers while playing.
The sonic performance is closely related to your room inherent
characteristics, your speaker positioning and your ancillary
equipment. We recommend that you experiment with these to
find the best solution. For help, contact your dealer or your
Verity Audio service representative at (418) 682-9940 or email
us at support@verityaudio.com.

Customer Support

Verity Audio provides customer support and service for all
Verity Audio products. If you have any questions regarding
your new loudspeaker, call the Verity Audio help desk at (418)
682-9940 or email us at support@verityaudio.com. Help is
available Monday through Friday from 9:00 A.M. to 5:00 P.M.
Eastern Standard Time (EST), except on holidays
If you seem to have an operational problem, try to solve it by
referring to the information in the Troubleshooting section. If
you cannot quickly resume normal operation, contact your
dealer or Verity's experienced support personnel at the help
desk
OWNER'S MANUAL
April 2005
PAGE 9

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