Related Manuals for TIPTEL 40 VoIP
Summary of Contents for TIPTEL 40 VoIP
- Page 1 Installation and Operating Instructions (UK) VoIP/ISDN Gateway tiptel 40 VoIP tiptel...
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Page 2: Table Of Contents
Reset ........................11 Terminals........................11 ISDN telephone systems..................11 ISDN telephones ....................11 Network Configuration ..................12 Network Settings of the tiptel 40 VoIP............... 12 Configuration..................... 14 Configuration interface via LAN ................14 Configuration advice ....................15 Configuration procedure ..................15 Configuration..................... - Page 3 Network settings ....................24 STUN server, WAN interface standard gateway ..........25 Settings ........................26 Service functions....................26 Factory settings....................27 Operation ........................28 Configuring the terminals..................28 Troubleshooting ....................29 Status LEDs....................... 29 Tips for error messages displayed during registration phase ........30 Notes on Internet browsers ..................
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Page 4: Introduction
Introduction Introduction Congratulations on your purchase of the tiptel 40 VoIP. This high quality VoIP/ISDN gateway enables you to make voice over IP telephone calls and enables all terminals connected to your telephone system to make and receive VoIP calls. -
Page 5: Product Package
• Voice quality over the Internet depends on a variety of technical factors (bandwidth, router, network utilization). Therefore, TIPTEL AG can not be made liable for interruptions to and faults during calls. Please refer to your Internet telephony provider. -
Page 6: Notes On Proper Operating Procedures
• The tiptel 40 VoIP was designed and manufactured to comply with the "Safety of Information Technology Devices" (EN 60950) standard. Likewise, only devices that comply with this or equivalent regulations must be connected to the tiptel 40 VoIP. -
Page 7: Environmental Compatibility
Function in the event of power failure If you want to guarantee that your tiptel 40 VoIP is also available in the event of a power failurean uninterrupted power supply (UPS) is available as an optional extra. -
Page 8: First Start-Up
Start-up First Start-up Your tiptel 40 VoIP is supplied with the following factory default settings (this is not a complete list and only gives the settings relating to the initial functional test): • The internal S is configured for a Euro-ISDN multi-point connection. - Page 9 4. Network: • Connect the tiptel 40 VoIP adapter to your current network or Internet access device (e.g. DSL router). No special connector cable is necessary when connecting directly to another switch or hub. The send/receive lines are automatically configured correctly by the Ethernet port.
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Page 10: Interfaces
Network connection The tiptel 40 VoIP is equipped with a 10/100 Ethernet port. A standard Ethernet cable (CAT 5) is used for the connection. The allocation of the send/receive direction is recognized automatically and internally switched accordingly. -
Page 11: Reset
All settings are still available after restart Terminals It is possible to connect the tiptel 40 VoIP to ISDN telephones or ISDN telephone systems. The range of operation and use of features depend on the terminal used. Please also observe the user manuals for the terminals. -
Page 12: Network Configuration
Network Configuration Network Configuration In order to access the web interface of the tiptel 40 VoIP there must be a working network connection (including TCP/IP protocol) between the PC and the tiptel 40 VoIP. Here the IP address and the sub-network mask have to be set up for your network environment. - Page 13 Example: 255.255.255.0: Note: After changing the setting, the tiptel 40 VoIP confirms the successful input with an affirmative audio signal. Applying the change generally takes about 30-60 seconds. This concludes initial configuration. Overview of programming codes Data...
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Page 14: Configuration
Start your web browser (Internet Explorer 5.5 or higher, Mozilla Firefox or similar) • The factory setting of the tiptel 40 VoIP adapter is configured with the IP address 192.168.1.111. • Enter this IP address in the address input field in your browser and confirm by pressing "Enter". -
Page 15: Configuration Advice
The configuration includes comprehensive online help. Clicking on a colored title opens an additional window that contains the help text on this topic. The following description is an excerpt from the online help for the tiptel 40 VoIP. Configuration procedure 1. First check the network settings under Network: The use of manually assigned IP addresses is recommended. - Page 16 Configuration The status column should display "registered" for the SIP account that you created. If this is not the case due to the last changes, click on the symbol to re-execute the registration.
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Page 17: Configuration
Internet telephony Configuration Internet Telephony Overview The overview page shows you a window displaying the status of all SIP accounts that have been set up. Choose a name from the SIP account column. A window with all the SIP account settings is displayed. -
Page 18: Account
Internet telephony list of all foreign providers that were specified by default, you need to check "Foreign Providers". • If your SIP provider is not listed, you will next have to set up a new provider. To do so, go to the "Internet telephony/SIP provider" menu. If you would like to save changes for a SIP account, press the "Apply"... - Page 19 Internet telephony Displayed name In the case of some providers/devices the name of the person you are calling is shown instead of the call number. Username/SIP-ID, Password, Authentication Please refer to the user registration information provided by your SIP provider. Note: The input fields for Displayed name, User name/SIP-ID, and Authentication in our experience are called different names depending...
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Page 20: Setting Up/Changing An Sip Provider
Internet telephony Voice compression Adjust the desired compression of voice data with this setting. Please note that the voice quality can deteriorate. In addition, the compression you have selected has to be supported by the Internet telephony provider and by the terminal. Registration interval The registration interval is the span of time that passes until the device re-registers with your Internet telephony provider. -
Page 21: Settings
Internet telephony Enter the provider name to give the data record a designation. You can choose any provider name as this is unimportant for communicating with your SIP provider. Note: Changing the name of the provider later will only change the existing data record. - Page 22 Internet telephony Note: Note that the RTP port range as well as port forwarding in your router may have to be adjusted. The size of the RTP port range depends on how many VoIP channels are configured. Two RTP ports have to be reserved for each VoIP channel or ISDN-B channel.
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Page 23: Isdn Access
ISDN access ISDN Access Settings Type/status With the S you have the choice between system connection and multi-point connection. Please note that the switch is performed with a delay of a few seconds. Conversations that are in progress are terminated. Area code If for an outgoing VoIP you dial a call number without an area code, the registered area code is added automatically. -
Page 24: Network
Network Network Update network status In the yellow status window you will find the IP address currently used by the device. Here you will also find the MAC address of the device. You can call up the display again by pressing the "Refresh" link. Network settings IP Settings On this page you can change the network parameters of the adapter. -
Page 25: Stun Server, Wan Interface Standard Gateway
Network STUN server, WAN interface standard gateway These settings can be found only in Expert mode. Setting the type of WAN interface Here you set whether your DSL router works with a dynamic or static external WAN IP address. You will find the correct setting in the settings or status page of your DSL router. -
Page 26: Settings
Settings Settings User name Here you can enter a new user name for the administrator. The factory default for the username is "admin". Password Here you can enter a new password for the administrator. In the second input field you have to enter the password again to confirm. The factory default for the password is "admin". -
Page 27: Factory Settings
Settings • Load configuration file: Here you have the option to transfer the current configuration file to the device. To do this, choose the configuration file that was saved previously on your PC and ends in .cfg. Note: The device will be restarted automatically after a software update as well as after importing the new configuration file. -
Page 28: Operation
Outgoing calls To make outgoing calls with the tiptel 40 VoIP it is also necessary to configure the device. The assignment of the SIP account that is to be used depends on the outgoing call number of the telephone system or ISDN telephone that was sent. -
Page 29: Troubleshooting
Troubleshooting Troubleshooting Status LEDs If you suspect a malfunction or an error on the telephone system the status LEDs display the first clues for finding the possible cause. The row of LEDs on the left show the operating status of the individual subscriber interfaces. -
Page 30: Tips For Error Messages Displayed During Registration Phase
Troubleshooting Tips for error messages displayed during registration phase Registration with an SIP provider can fail for many reasons. Here you will find tips for locating errors in certain situations. Proxy not found • The VoIP adapter or DSL router is not connected to the Internet. •... -
Page 31: Firmware Update
Troubleshooting result may be that after resetting the device to factory settings, the initial screen is not displayed. In this case, enter the device’s IP address directly in the Internet Explorer address field. Firmware update If you perform a firmware update for the VoIP adapter, you should also delete your browser’s cache. -
Page 32: Technical Specifications
230 V +6 % / -10 %, 50 Hz Power consumption: max. 23 VA Power consumption in standby mode: less than 6 W Dimensions of tiptel 40 VoIP L x W x H (dimensions in mm): 167 x 170 x 36 mm Weight: approx. 0.9 kg... -
Page 33: Appendix
Appendix Appendix Explanation of terms ADSL Asymmetric Digital Subscriber Line. DSL connection with asymmetrical bandwidth distribution for sending and receiving data. DHCP Dynamic Host Configuration Protocol. DHCP servers assign a free IP address to connected computers on start-up. Domain Name Server. The DNS translates IP addresses into names. Downstream Data flow from the Internet. - Page 34 Appendix Router A data transfer device that checks the target address for a message and selects the best route. A router receives data packages from a network, processes data connections and network layer protocols, and then sends the data packages via appropriate data connections and network layer protocols to another network.
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Page 35: Service
If, however, problems do occur or you have questions on operating the device, please contact your dealer. Within the guarantee period he/she is your contact. TIPTEL AG has set up a special number for technical support for specialist dealers so that you can obtain qualified advice from them. -
Page 36: Guarantee
The general terms of business of TIPTEL AG, which form an integral part of the contractual agreement with your dealer, also apply. In the case of a complaint, the faulty product is to be sent to TIPTEL with a description of the fault and proof of... -
Page 37: Declaration Of Conformity
40880 Ratingen 1230 Vienna 8105 Regensdorf If you are making a guarantee claim, TIPTEL AG shall pay for the return shipping. Declaration of conformity TIPTEL hereby declares that the device complies with all of the fundamental requirements of the European Directive 1999/5/EC. -
Page 38: Index
Main features ........7 Care advice........35 Network configuration......12 CE Symbol .........37 Notes ...........4 Configuration ........14 Configuration via LAN......14 Operating the tiptel 40 VoIP....6 Declaration of conformity....37 Power failure ........7 Product package .........5 Environmental compatibility....7 Error ...........29 Explanation of terms ......33 Service ..........35 Start-up ..........8... - Page 40 D - 40880 Ratingen 0 18 05 – ( 0.12 per minute) Phone.: 84 78 35 (0.12 € per minute) anity Tel.: 0 18 05 – TIPTEL Fax: 0 18 05 – 84 78 49* Email: support@tiptel.de Internet: www.tiptel.de International: Email: export@tiptel.de...
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